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Heritage Hotel Hallstatt

Certificate of Excellence
Landungsplatz 101, Hallstatt 4830, Austria
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Heritage Hotel Hallstatt
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224 Reviews from our TripAdvisor Community

Traveler rating
    106
    70
    26
    11
    11
See reviews for
42
117
13
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Arrived the hotel with anxiously as I have read reviews that my holiday agent does cancel rooms without notification to clients. However upon arrival it was a surprise that I got upgraded from Deluxe room to junior suite at top floor. The room has a balcony and faces the lake. The view was magnificent. Room is huge and there is... More 

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Coolangatta, Australia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Spent two nights in hallstatt on an pre arranged walking holiday with walks worldwide through the Austrian lakes area which I would recommend to everyone - absolutely fantastic experience To a description of the hotel FABULOUS We loved this place - good sized rooms - view of the lake that is so picture postcard perfect - very helpful and polite... More 

Was this review helpful? Yes 1
Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Nice hotel in quaint town, but very unfriendly staff. Seems like they go out of their way to be unhelpful to Americans. Also, very difficult luggage situation. Can not recommend the hotel because of the rudeness of the staff.

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Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We upgraded to a suite upon arrival which was in one of the buildings that was a short walk from the main building which we loved. During our stay we We rented a boat for a whole hour at a vendor on the water. It was only 16 euros - just remember cash only. The little shops were adorable but... More 

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New Haven, Connecticut
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

By our modest standards, this was a fairly expensive stay but it fully justified it's price. The shuttle pickup at the parking lot was prompt & helpful. The location in Hallstadt was hard to beat...right on the lake. The lobby was stylish & check in went smoothly. The room was large, comfortable & modern, with all the conveniences, Wi-Fi was... More 

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Hong Kong
Contributor
20 reviews 20 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel after reading the good comments on tripadvisor, however when we checked in we had mediocre service (the lady was busy and a bit impatient). Although the room was nice and spacious, we didn't get a balcony room and wasn't told in advance. I thought the reception should have given us heads up when we checked in.... More 

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Contributor
16 reviews 16 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is absolutely terrible. We had booked a 4 night stay (our first time in Hallstatt). The room was not clean, spiderwebs everywhere, urine on the toilet seat and hair in the shower. There was a constant rotten smell coming from the bathroom and the shower flooded the entire bathroom (we complained about this issue to the housekeeping team... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Having driven hundreds of kilometers to reach Hallstatt, I can safely say this was the filthiest (unhygienic would be an understatement!!) and most horrible holiday experience of our lives. The hotel was rated as 4 star with mostly "good" reviews but our experience proved anything BUT 'good'. We had originally booked four nights and had requested their best room facing... More 

Was this review helpful? Yes 4
Hong Kong, China
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I reviewed all advices from tripadvisor that you better specify which room view or building you want to stay in this hotel, so i reserved this hotel and send a request to them "hope to stay in main building with lake view". we drove to the day-park parking and took the shuttle bus to the hotel. it's a good arrangment... More 

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Top Contributor
122 reviews 122 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent two nights at this hotel. Great location, right on the lake in Hallstatt, just a few hundred feet from the ferry landing. Our room had a small balcony overlooking the lake which we thoroughly enjoyed. 15 minute walk from the funicular to the salt mines. The restaurant was quite good and we ate dinner here both nights and enjoyed... More 

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