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Heritage Hotel Hallstatt

Certificate of Excellence
Landungsplatz 101, Hallstatt 4830, Austria
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233 Reviews from our TripAdvisor Community

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Traveler rating
    110
    73
    27
    11
    12
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44
120
14
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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    (49)
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    (26)
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

When we arrived at the public car park at about 6.10 pm, we expected a shuttle service to ferry us to the Hotel. A notice pasted on an intercom next to the parking machine informed hotel guests to call for the shuttle service. However, we were told that the service was not available. As there was no one to seek... More 

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Senior Contributor
47 reviews 47 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Since from the day we enter this hotel, we fell down a glass and ask for the clean up and replace. After we came back from dinner, the broken glass was still there and just picked up by someone. Restaurant: service was good , but the food was not so good, also not balance with the price. No one clean... More 

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is great! The view from the room is fantastic! We had 3 rooms in the same price but only 1 room has the balcony. That's the only one thing made me disappointed. The room is big and we feel very comfortable staying there. One more thing is that 2 churches are nearby. You will hear the bells' ring very... More 

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Pretoria, South Africa
Contributor
20 reviews 20 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was in the main building and the view was perfect. A must to do: Visit the Hallstatt Viewing Platform – stunning views! Rent an electric boat for 16 Euro per hour and enjoy the view from Hallstattsee. We prefer to explore the part of Hallstatt that is not so crowded with tourist taking ‘selfies’ around every corner. But... More 

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Atlanta
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My experience at this hotel was fantastic. Only a few small things (see below) kept it from perfection. The location is great if you arrive by train, meaning hat you then have to take the ferry across the lake; the hotel is just steps from the dock. (If arriving by car or coach, it would be a long walk, but... More 

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Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I booked a triple room but finally I got suite without lake view (room 1101 in the main building). Although the room is huge big (2 bedroom and 1 living room,2 bathroom) but still very disappointed the room not faces lake. I expected in this price all there room with lake view so I didnt send any request to the... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived the hotel with anxiously as I have read reviews that my holiday agent does cancel rooms without notification to clients. However upon arrival it was a surprise that I got upgraded from Deluxe room to junior suite at top floor. The room has a balcony and faces the lake. The view was magnificent. Room is huge and there is... More 

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Coolangatta, Australia
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Spent two nights in hallstatt on an pre arranged walking holiday with walks worldwide through the Austrian lakes area which I would recommend to everyone - absolutely fantastic experience To a description of the hotel FABULOUS We loved this place - good sized rooms - view of the lake that is so picture postcard perfect - very helpful and polite... More 

Was this review helpful? Yes 1
Florida
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Nice hotel in quaint town, but very unfriendly staff. Seems like they go out of their way to be unhelpful to Americans. Also, very difficult luggage situation. Can not recommend the hotel because of the rudeness of the staff.

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