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Heritage Hotel Hallstatt

4.0 of 5 Landungsplatz 101, Hallstatt 4830, Austria
#2 of 4 hotels in Hallstatt
169 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Heritage Hotel Hallstatt
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Heritage Hotel Hallstatt
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  • Reviews (169)
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169 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Top Contributor
59 reviews 59 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked a standard double room in the main building more than a year before our stay and were pleasantly surprised to find that we had been upgraded to a junior suite (at the standard double room rate). We are not sure why but being on the top floor with full balcony and huge modernly furnished room was just fantastic.... More

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Nairobi, Kenya
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Hallstatt is an amazing place, quaint, quiet and serene. The Heritage Hotel Hallstatt is located right at the jetty where you get down from your boat. The room has an amazing view of the lake (consider taking rooms on the upper floors). The facilities were upbeat at the hotel. If I really have to put forward a criticism, I would... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here two nights while on a cycling tour. I stayed in the main building on 1st floor (not ground floor). This is a very nice and updated hotel. Clean. Quiet except for the adjacent church bell which goes off daily at 6am. Did not bother me because I was already up, and if you visit Hallstatt (highly recommended),... More

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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wish I could have spent more than one night in Hallstatt, it was so charming. Heritage Hotel made my short stay even more enjoyable. I was initially booked into one of the other buildings; however, was fortunate that a cancellation enabled me to be situated in the main building. Perfect location with a well appointed room. Nicely renovated without... More

Was this review helpful? Yes 1
Melbourne, Australia
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner and I stayed at Heritage Hotel in Hallstatt for one night only. On advice from one of the other reviews, we requested a room facing the lake and on one of the higher floors which was the best advice we read on Trip Advisor. The room was spacious and clean and the location was truly amazing and the... More

Was this review helpful? Yes 2
Sydney, Australia
20 reviews 20 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

While it was not terrible and the girls at the hotel were lovely, it was poor for a 4-star hotel. We stayed on the ground floor in a big spacious room with a courtyard overlooking the car park and the lake, it was clean, the views were amazing, however, I am marking the place down for the following reasons: -... More

Was this review helpful? Yes 1
Watertown, Massachusetts
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2014

My husband and I recently stayed two nights at the Heritage Hotel in Hallstatt on our vacation. We had a lake view room (no balcony) in the main hotel building. The rooms were extremely comfortable and large in size. While the furnishings lack a lot of the charm of other small hotels in Hallstatt, the rooms contained everything we needed... More

Was this review helpful? Yes 2
Budapest, Hungary
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 18, 2014

View over lake..., location directly in the center of the city and a good room with terrace over-looking the harbor and the lake and the mountains. Can't really ask for more during our vacation. The service? Absolutely ok, nothing to complain about. I know that the breakfast is generally not included (was in our package), but if you have it,... More

Was this review helpful? Yes 1
London, United Kingdom
19 reviews 19 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 18, 2014

We stayed for 2 nights in deluxe room in Haus Kainz with lake view. Our initial thought was the lovely view and modern room was worth €195 per night. But I did not expect no hot water !!! First night at 9pm, my husband enquired about the lukewarm water at reception, a lady told him wait half an hour, the... More

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Top Contributor
50 reviews 50 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed July 17, 2014 via mobile

Wow! Service was BAD. Quite possibly the WORST hotel service I've ever had. The front desk does NOT care about their guests at all! I requested a taxi be called for the next morning, they never called it. So the next morning the stress of almost missing my bus was ridiculous. The least they should have done is paid for... More

Was this review helpful? Yes 3
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Additional Information about Heritage Hotel Hallstatt

Address: Landungsplatz 101, Hallstatt 4830, Austria
Location: Austria > Upper Austria > Hallstatt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Heritage Hotel Hallstatt 4*
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Bathroom (3)
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Official Description (provided by the hotel)
The building work began on the historic hotel project punctually on the 3rd of February just as it started to snow again. During the first stage of the building project the three Hotels (Haus Kainz, Haus Seethaler, Haus Stocker) were renovated and expanded to luxury in historic traditional style. After partial opening in the summer the first building phase will be finished in autumn 2009 and completely opened from October. The hotel complex will be run by the Azalea Hotel Management GmbH.The houses are very closely connected to the history of Hallstatt and its World Heritage site. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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