We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Hallstatt hotels

Heritage Hotel Hallstatt

4.0 of 5 Hotel   |   Landungsplatz 101, Hallstatt 4830, Austria
Hotel amenities
Save Saved
You added Heritage Hotel Hallstatt to your Saves list
Heritage Hotel Hallstatt
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #2 of 4 hotels in Hallstatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Pamela T Watertown, Massachusetts
  • Overview
  • Reviews (156)
  • Photos (131)
  • Amenities
  • Q&A
  • Room tips (34)
  • Location
  • More
Write a Review

156 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Watertown, Massachusetts
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My husband and I recently stayed two nights at the Heritage Hotel in Hallstatt on our vacation. We had a lake view room (no balcony) in the main hotel building. The rooms were extremely comfortable and large in size. While the furnishings lack a lot of the charm of other small hotels in Hallstatt, the rooms contained everything we needed... More

Was this review helpful? Yes
Budapest, Hungary
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

View over lake..., location directly in the center of the city and a good room with terrace over-looking the harbor and the lake and the mountains. Can't really ask for more during our vacation. The service? Absolutely ok, nothing to complain about. I know that the breakfast is generally not included (was in our package), but if you have it,... More

Was this review helpful? Yes
London, United Kingdom
18 reviews 18 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for 2 nights in deluxe room in Haus Kainz with lake view. Our initial thought was the lovely view and modern room was worth €195 per night. But I did not expect no hot water !!! First night at 9pm, my husband enquired about the lukewarm water at reception, a lady told him wait half an hour, the... More

Was this review helpful? Yes
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Wow! Service was BAD. Quite possibly the WORST hotel service I've ever had. The front desk does NOT care about their guests at all! I requested a taxi be called for the next morning, they never called it. So the next morning the stress of almost missing my bus was ridiculous. The least they should have done is paid for... More

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second time here, having enjoyed our stay three years ago. While other lodging in Hallstatt is no doubt very nice, Heritage Hotel has them beat on location alone – just steps from the boat landing which you'll appreciate if you arrive by train; yes, the train station is across the lake. Our large room in the Kainz... More

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

a beautiful,well preserved town,and a lovely hotel. the rooms have been redone in a clean contemprorary way. the views across the lake is wonderful. the hotel restaurant good for both breakfast and dining. very well situated.

Was this review helpful? Yes
Seattle, Washington
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in love with the Heritage Hotel – fantastic location in a beautiful town. The room was very clean, slightly dated but mostly modern, and with just as much space as you’d expect (not overly large, but large enough not to feel cluttered). WiFi was slightly slow, but not enough to be annoying. Our view and balcony really made... More

Was this review helpful? Yes
Sibenik, Croatia
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We came by motorbike (you can park in front of hotel) and we ask for a one night room. A lady on reception was very nice and she gave us a room on 2nd floor in main building. Room was very clean and the view was stunning. Breakfast was included in hotel price and it was really good. We paid... More

Was this review helpful? Yes 1
New York City, New York
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 17, 2014

We had a large, very comfortable room with a seating area and a balcony overlooking the lake. Helpful staff. Breakfast was not included for us (15 EU pp). There is a free shuttle service between the parking area and Hallstatt, as no cars are allowed in the town itself.

Was this review helpful? Yes
South Lake Tahoe, California
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 2, 2014

First of all, this hotel is in cahoots with booking.com When you search for hotel or accommodations, booking.com asks how may persons and how many rooms. I indicated 2 persons, 1 room, the search showed Heritage hotel, DOUBLE occupancy at a certain rate. I booked it for 4 nights. After selecting the double room which indicates in red" last one,... More

Was this review helpful? Yes 7
Owners: What's your side of the story?
If you own or manage Heritage Hotel Hallstatt, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Heritage Hotel Hallstatt? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heritage Hotel Hallstatt

Address: Landungsplatz 101, Hallstatt 4830, Austria
Location: Austria > Upper Austria > Hallstatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Heritage Hotel Hallstatt 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Hotel.de, Travelocity, Tingo, BookingOdigeoWL and Agoda so you can book your Heritage Hotel Hallstatt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

131 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (129)
Hotel & grounds (21)
View from room (16)
Room/suite (25)
Dining (5)
Bathroom (3)
Other (59)

Management photos: Courtesy of the property manager

All management photos (3)
Other (3)


Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Class
Official Description (provided by the hotel)
The building work began on the historic hotel project punctually on the 3rd of February just as it started to snow again. During the first stage of the building project the three Hotels (Haus Kainz, Haus Seethaler, Haus Stocker) were renovated and expanded to luxury in historic traditional style. After partial opening in the summer the first building phase will be finished in autumn 2009 and completely opened from October. The hotel complex will be run by the Azalea Hotel Management GmbH.The houses are very closely connected to the history of Hallstatt and its World Heritage site. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer