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Steigenberger Hotel and Spa

Certificate of Excellence
Am Goldberg 2 | 4 Sterne Superior Hotel, Krems an der Donau 3500, Austria
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Steigenberger Hotel and Spa
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185 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

If you do forget something it will cost you dearly! The hotel will send your belongings unfree, which means you will pay upon receipt. So far so good. The hotel saves Euro 1.60 porto, you will pax Euro 10 in Austria, no matter how small the forgotten thing is. In our case it was a phone cable. If this cable... More 

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G-Mayer70, Manager at Steigenberger Hotel and Spa, responded to this review

Many thanks for your honest feedback. It is great to hear that you enjoyed your stay in our hotel. Regarding your feedback about the return of your lost property, we would like to explain the procedure used by our Hotel. We fully understand your discontent about the high postage in relation to the value of the package but we are... More 

Ebensee, Austria
1 review
5 of 5 stars Reviewed May 19, 2015

As usual, we experienced a great weekend at Steigenberger in Krems. This time we decided to go for a Standard Superior Room and the room was really nice. The food is excellent and service is just great. We can really recommend that hotel!

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Vienna, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 7, 2015

We went as a family of 4 with 2 children. There was nothing there to do for them except swim, but the pool water was cold and we couldn't stay in the water for that long. Also the room, when looking more closely, was dirty under the bed and a previous occupant had thrown a tissue on the ceiling that... More 

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Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 22, 2015

We had a business meeting there for 2 day. Conference room was very spacious with all necessary tools. Breakfast and lunch were quite good and tasty! Receptionists were very friendly and helpful! Unfortunately haven't tried spa facilities. Room was cosy, clean and modern. Definitely recommended for business and leisure!

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Vienna, Austria
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 5, 2015

This hotel offers everything "classical" you can expect from a business Hotel. So service, location and rooms are very well. The food is delicious! The hotel is quite close to the Danube and to the CityCenter (about 10-20minutes walk). There is a small garage in the Hotel but with limited direct access to the hotel itself (2minute walk to the... More 

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Europe
Level Contributor
198 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 stars Reviewed December 7, 2014

Stayed here just one night. Upon arrival parked car in lower garage, which is quite narrow. There is no direct passage from the garage to the hotel, so you have to walk outside, which is not nice if its raining. Check in quick, room clean, nicely appointed, fresh and roomy. All usual amenities there. Bed and sleep quality also quite... More 

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Lausanne, Switzerland
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 3, 2014

I have stayed at this hotel twice already. Both for work reasons, so time was short, efficiency at services important and I still wanted to enjoy the beautiful Danube surroundings. I was very happy with my choice of hotel: large comfortable room, clean, silent, good access to wifi. Staff was friendly and helpful with the girls elegantly dressed in the... More 

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Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 15, 2014

My husband and I stayed there for a weekend on our 30th Anniversary tour through Austria, traveling by train. We found the staff extremely helpful and friendly. Loved the charm of the hotel and the fact that it is unique and not "cookie cutter". Took advantage of the outdoor hot tub on Sunday after running the Wachau marathon. What a... More 

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Washington DC, District of Columbia
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 6, 2014

We stopped for one night during a Danube bike tour. The hotel is not easy to reach, being situated atop a VERY steep hill outside Krems, but the experience (and the views) reward the effort of climbing the hill. Good facilities for bicycles and a nice welcome at reception. The hotel seems geared to business conferences more so than leisure... More 

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Grand Junction, CO
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 16, 2014

We arrived here after a long day of cycling on the Danube, and it was definitely a welcome retreat! We were very wet as it had rained on us most of the day, and we were able to dry our clothes for the next day in our room. The room was clean and comfortable, although not large. It had a... More 

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