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Steigenberger Hotel and Spa

Certificate of Excellence
Am Goldberg 2 | 4 Sterne Superior Hotel, Krems an der Donau 3500, Austria
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1 room 1 guest
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Steigenberger Hotel and Spa
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196 Reviews from our TripAdvisor Community

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Traveler rating
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    66
    35
    10
    5
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83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salzburg, Austria
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A modern hotel with lovely views although it is a bit impersonal and lacks atmosphere. The restaurant is excellent with very well trained staff. The room was well appointed however the balcony was so small, it only had one chair and there was no air conditioning which was a real problem with temperatures as high as 38 degrees. You have... More 

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Zurich, Switzerland
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 19, 2015

I stayed there for 1 night. The room was OK, the staff was professional. The restaurant is excellent! Unfortunately I didn't have time to check out the spa facilities. The hotel is way outside the center, so if you want easy access to train station and old town, I don't recommend it. But if you want a quiet stay, by... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed July 15, 2015

I had a lovely stay at the Steigenberger, the beds were comfortable, the views divine, the staff excellent, and the food is surely some of Austria's finest! I was working at the University for a week, and came back every afternoon for a swim, a little soak in the spa and then, lucky for me, into Krems for the Apricot... More 

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Brussels, Belgium
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 25, 2015

If you do forget something it will cost you dearly! The hotel will send your belongings unfree, which means you will pay upon receipt. So far so good. The hotel saves Euro 1.60 porto, you will pax Euro 10 in Austria, no matter how small the forgotten thing is. In our case it was a phone cable. If this cable... More 

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G-Mayer70, Manager at Steigenberger Hotel and Spa, responded to this review

Many thanks for your honest feedback. It is great to hear that you enjoyed your stay in our hotel. Regarding your feedback about the return of your lost property, we would like to explain the procedure used by our Hotel. We fully understand your discontent about the high postage in relation to the value of the package but we are... More 

Ebensee, Austria
Level Contributor
12 reviews
3 hotel reviews
5 of 5 stars Reviewed May 19, 2015

As usual, we experienced a great weekend at Steigenberger in Krems. This time we decided to go for a Standard Superior Room and the room was really nice. The food is excellent and service is just great. We can really recommend that hotel!

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Vienna, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 7, 2015

We went as a family of 4 with 2 children. There was nothing there to do for them except swim, but the pool water was cold and we couldn't stay in the water for that long. Also the room, when looking more closely, was dirty under the bed and a previous occupant had thrown a tissue on the ceiling that... More 

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Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 22, 2015

We had a business meeting there for 2 day. Conference room was very spacious with all necessary tools. Breakfast and lunch were quite good and tasty! Receptionists were very friendly and helpful! Unfortunately haven't tried spa facilities. Room was cosy, clean and modern. Definitely recommended for business and leisure!

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Vienna, Austria
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 5, 2015

This hotel offers everything "classical" you can expect from a business Hotel. So service, location and rooms are very well. The food is delicious! The hotel is quite close to the Danube and to the CityCenter (about 10-20minutes walk). There is a small garage in the Hotel but with limited direct access to the hotel itself (2minute walk to the... More 

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Europe
Level Contributor
211 reviews
195 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 stars Reviewed December 7, 2014

Stayed here just one night. Upon arrival parked car in lower garage, which is quite narrow. There is no direct passage from the garage to the hotel, so you have to walk outside, which is not nice if its raining. Check in quick, room clean, nicely appointed, fresh and roomy. All usual amenities there. Bed and sleep quality also quite... More 

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Lausanne, Switzerland
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 3, 2014

I have stayed at this hotel twice already. Both for work reasons, so time was short, efficiency at services important and I still wanted to enjoy the beautiful Danube surroundings. I was very happy with my choice of hotel: large comfortable room, clean, silent, good access to wifi. Staff was friendly and helpful with the girls elegantly dressed in the... More 

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