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Gartenhotel & Weingut Pfeffel Durnstein

Zur Himmelsstiege 122 | 3601 Durnstein, Durnstein A-3601, Austria
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1 room 1 adult
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Gartenhotel & Weingut Pfeffel Durnstein
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109 Reviews from our TripAdvisor Community

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Shanghai Region, China
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 15, 2015 via mobile

we booked the pfeffel for our business partners from china with the intention of showing the lovely Austrian wine region wachau. the pfeffel is supposed to be a four star hotel offering typical austrian hospitality and service quality. but unfortunately this family run business shows the worst: zero service quality, we had to ask for waiters to take our orders,... More 

Helpful?
1 Thank DrGRO
gartenhotel, Inhaber at Gartenhotel & Weingut Pfeffel Durnstein, responded to this review

Dear Mr. DrGRO, thank you very much for your rating. Our restaurant staff is terribly sorry that mistakes happened. You are man of business as well, so you know – opinions are always subjective. Nevertheless nobody is perfect. "Where wood is chopped, splinters must fall." Yours sincerely, Family Pfeffel More 

Vienna, Austria
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 12, 2015

The hotel is situated very close to the river surrounded by beautiful vineyards just approx. 1km outside of Dürnstein. The staff is very friendly and helpful. We had a room in the older part of the hotel. The room was very nice, big and clean! We had a little balcony overlooking the river. The bathroom is spacious and also very... More 

Helpful?
1 Thank AnnikaCF
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this review

Dear Mrs Annika, thank you very much for taking the time to rate our hotel. We are happy that you enjoyed our location in the vineyards of the Wachau valley, the regional and seasonal dishes of our restaurant with many home made and home-grown products, the wines from our winery and our rooms in the ancient part of the house.... More 

Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 2, 2015

I stayed with my wife two weeks ago in this hotel very close to Durstein.We arrived late evening and our room smelled very bad- ciggarets smell. I came back to the reception looking for some help or a room change. What happend? The owner (Mr Pffefel) said that....he is not responisble what the guest were doing in the room!!! No... More 

Helpful?
1 Thank marsjanek007
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this review

Dear Sheryl, thank you for spending your holidays in our hotel and taking the time to rate our hotel. We are happy that you enjoyed our breakfast buffet with our homemade and home-grown products like jam, stew, vegetables, fruits, honey and eggs – our unique location between the vineyards of the Wachau valley - the included parking with our garage... More 

Blackpool, United Kingdom
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 25, 2015

This is a beautiful hotel situated on the river surrounded by vineyards on the outskirts of Durnstein. There is a spa and pool. We had a small suite which was huge. There was a bathroom, separate wet room, a large lounge area with TV and wifi and balcony. The dinning area is well laid out and the food and wine... More 

Helpful?
Thank everest10
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this review

Dear everest10, thank you very much for taking the time to rate our hotel. We are happy that you enjoyed our service an facilities. We would be delighted to welcome you once again in our property. Family Pfeffel & staff More 

Prague, Czech Republic
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 25, 2015

Great hotel, in a very nice area, rooms very comfortable, excellent quality and selection at breakfast, great staff, lovely outside terracce and not only at the restaurant but also above next to the pool, fantastic area for gastronomy, biking, wine yards, history and architecture... like in paradise

Helpful?
Thank miroslav_pijak
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this review

Thank you very much, for taking the time to write those kind words. We are happy that you enjoyed our facilities and service. We would be delighted to welcome you again soon. Family Pfeffel & staff More 

Elgin, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 19, 2015

We stayed in July in a room with a balcony overlooking the Danube. Whilst some distance from Durnstein, it was a nice walk and the staff at reception were very welcoming and cheery when we arrived. Whilst we had a few questions, nothing was too much trouble - superb. The room seemed enormous for us but we got used to... More 

Helpful?
Thank justonside
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this review

Thank you very much for writing those friendly words. We are happy that you enjoyed staying with us and would like to welcome you again soon. Yours, Family Pfeffel & staff More 

Prague, Czech Republic
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 13, 2015

the hotel is located outside of the town, between Dursten and Weisenkirchen, ggreat location for biking, inline skating, the hotel has very friendly staff, professional receptionist, great amenities - spa with a pool and terrace at a roof, great breakfast with variaty of choices from fresh fruits to home baked cakes

Helpful?
Thank TinMa
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this review

Thank you very much for taking the time to write such lovely words, We are happy that you enjoyed our facilities and we would be delighted to welcome you again. With the best regards from Dürnstein, Family Pfeffel & staff More 

Pasadena, California
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 12, 2015

We spent two nights at this hotel while biking the Danube. It was by far the nicest hotel we stayed in. The family that runs this inn has done an excellent job. The staff was very friendly and went out of their way to assist you. The restaurant was very large with a large balcony for those who were willing... More 

Helpful?
Thank Derek R
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this review

Dear Mr Derek, thank you for rating your hotel and the kind words. We are really happy, that you enjoyed your stay with us. We would love to welcome you again and remain with the best regards, Family Pfeffel & staff More 

Rome, Italy
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 11, 2015 via mobile

Very nice efficient and well kept hotel.rooms are large and comfortable. Staff is extremely kind and helpful and they assist you always with a smile.i have not tried the Wellness centre but from the outside looks nice and well fitted Breakfast is good and with a generous choice and variety of delicacies. It was a nice choice and would go... More 

Helpful?
Thank marcantonio s
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this review

Dear Mr marcantonio, thank you for rating your hotel and the kind words. We are really happy, that you enjoyed your stay with us. We wish you all the best and would like to welcome you again. with the best regards, Family Pfeffel & staff More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed July 29, 2015

We stayed for a week during record high temperatures and the hotels eco friendly system kept our rooms at a perfect temperature and without the noise of wall mounted air con units. The most helpful staff who will answer all type of questions and gave us really good ideas on walking routes, shopping and also where to find a local... More 

Helpful?
Thank CaroR24
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this review

Thank you very much for your kind words! We are happy that you enjoyed staying with us and would be delighted to welcome you again. We wish you all the best and remain with the best regards, Family Pfeffel & staff More 

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