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4.0 of 5 Hotel   |   Franz Schubertplatz 1, Eisenstadt 7000, Austria
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Ranked #3 of 3 Hotels in Eisenstadt
A recent review
5 of 5 stars Reviewed September 8, 2014
Dianne A Southlake, Texas
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34 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Southlake, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2014

We were only at the Burgenland for one night, but it exceeded out expections in every way. The room was larger than most European hotels, bathroom had a shower and tub, there was a fan to help with cooling, and breakfast was extensive. We did not eat in the restaurant other than breakfast, however. Most importantly, wifi was EXCELLENT! Also,... More 

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Kiti, Cyprus
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 31, 2014

"a very warm welcome" is what they promise in the brochure and that is exactly what we got. Yhe hotel is conveniently located at the foot of the sloping main street in a quiet area. Staff is most friendly, nice room ( we got an upgrade to a suite), very clean. The lobby and restaurant are simple but adequate and... More 

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11 reviews 11 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 15, 2014

This hotel is really a place to avoid. First of all, people don't speak English after 11pm. Then there was a terrible noise in my room coming from the wall like an egine running. The first night I phoned 3 times to the reception and the noise suddenly stopped. The guy from the reception came to drum on my door... More 

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Senior Contributor
21 reviews 21 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 20, 2014

The hotel is clean and spacious and promises more from its appearance than it offers. We were to arrive around 10pm on a Sunday evening and so phoned ahead to check that the restaurant would be open. We were told it wouldn't be but there were several places nearby to get food. Venturing out at 9:50pm we found absolutely nothing... More 

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15 reviews 15 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 7, 2013

My husband and I stayed here from the 10th to 15th March. Its location is excellent and central. Rooms are big and have a nice layout. But somehow the hotel is soulless - and this goes also for the lounge and breakfast room. Staff do not go out of their way to be nice and helpful. There was a smell... More 

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Zurich, Switzerland
Top Contributor
52 reviews 52 reviews
42 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 12, 2012

Value for money is OK only if you just use the room . Parking is EUR 12.50/day, which is a lot for a middle class hotel. They have a swimming pool. It is almost creepy dark. If you want a bathrobe: costs EUR 5.00. Internet was confirmed free of charge in the lobby. It appeared it was only 30 minutes,... More 

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Senior Contributor
25 reviews 25 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 19, 2011

We stayed at the Burgenland for four nights during the Haydn Festival. It's location was convenient. The hotel itself is fairly featureless and the rooms much like any others in this type of hotel - possibly a bit larger. The reception and bar staff were excellent and very helpful in answering our queries. We ate in the bar and the... More 

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 6, 2011

Booked 2 double rooms for 1 night at short notice and obtained a special rate. The rooms were very clean, well eqipped and comfortable. The restaurant that night was busy with a large tour group eating a buffet style meal. We were seated separately and offered the menu. The service was exemplary, meals were served all together and in a... More 

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Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed April 1, 2011

If you are planning to use any internet during your stay in Eisenstadt, DO NOT stay here: my Internet bill for four nights came to EUR 170 EUROS! Absolutely extortionate and the staff manager is unapologetic, saying that is what Swisscom charges the Hotel. Get another service provider for heaven's sake! The room walls are also very thin, so it... More 

Was this review helpful? Yes 1
12 reviews 12 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 26, 2008

We spent two nights at Hotel Burgenland so we could go to concerts for the Haydn festival at the Esterhazy Palace. It is a characterless modern pile at the end of a delightful pedestrianised street about three hundred yards or so downhill from the palace where the concerts happen. So it is convenient and there is nothing really wrong with... More 

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Additional Information about Burgenland

Address: Franz Schubertplatz 1, Eisenstadt 7000, Austria
Location: Austria > Burgenland > Eisenstadt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Burgenland 4*
Number of rooms: 88
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Also Known As:
Burgenland Eisenstadt, Austria

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