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Hotel Metropole Monte-Carlo

Certificate of Excellence
4 avenue de la Madone | BP 19, Monte-Carlo 98007, Monaco
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Hotel Metropole Monte-Carlo
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Hotel Metropole Monte-Carlo
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472 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (472)
  • Mar-May only
    (111)
  • Jun-Aug only
    (137)
  • Sep-Nov only
    (133)
  • Dec-Feb only
    (91)
All months
2 helpful votes
1 of 5 stars Reviewed 1 week ago

Caution !!! Thieves work at this hotel ! My holiday was spoiled and I was left without any money the day before my leaving . On 26th of June all the money ( the significant amount ) was stolen from wallet storing in a safe deposit in a hotel room ! After informing the hotel administration about this accident I... More 

Was this review helpful? Yes 10
HOTELMETROPOLEMC, Responsable relations clients at Hotel Metropole Monte-Carlo, responded to this review

Dear Ms Volkova, It is with a particular concern that I read your comments and feel very sorry you have not experienced a pleasant stay with us. In view of the alarming feedback you provide, I have personally decided to investigate this matter further. After careful evaluation, I would like to draw your attention to the following: - Hotel policies... More 

Paris, France
5 of 5 stars Reviewed 1 week ago

Beautifful hotel very well situated, next to shopping centers. Big room, nice service (especially fabien at the pool), great pool designed by karl lagarfeld, great food! joel Robuchon restaurant very good Yoshi best japanese experience good experience with the Concierge

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Bristol, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were absolutely delighted with our pre cruise stay. All round top class service, accommodation and food. Also great location. Just could not have been better than our previous stay at a different hotel. At the Metropole we had dinner in the bar which came from the same 2 Michelin star kitchen, food was impeccable and also breakfast was exceptional.... More 

Was this review helpful? Yes
HOTELMETROPOLEMC, Responsable relations clients at Hotel Metropole Monte-Carlo, responded to this review

Dear Guest, I am delighted to read your comment further to your stay with us. During your next stay we will be happy to have you discover our one Michelin star restaurant Yoshi, the unique Japanese restaurant by Joël Robuchon as well as our wonderful and relaxing Spa. I hope to have the opportunity to welcome you again soon at... More 

London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nothing is too much for this hotel. From me needing to check in early and check out late to room service to turn down to laundry service and all round attentive and friendly staff. The room was wonderful. Bed was comfortable, huge TV. Beautiful robes, good snacks and bar fridge and just a really pleasant experience. I honestly think I... More 

Was this review helpful? Yes
HOTELMETROPOLEMC, Responsable relations clients at Hotel Metropole Monte-Carlo, responded to this review

Dear Guest, Thank you so much for taking the time to share your experience with us. We are glad to read you had such a great time enjoying the 2 Michelin star-rated Joël Robuchon restaurant, Odyssey and its heated sea water pool designed by Karl Lagerfeld and the Metropole spa by ESPA. We are also grateful for your enthusiasm regarding... More 

Des Moines, Iowa
Level Contributor
89 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Great location next to the Monte Carlo Casino with very helpful and friendly staff but at USD$900/night for the small hotel room that is dated and tired with no view was a great disappointment. Monaco offers excellent dinning and intriguing people watching but find someplace else to stay in the city. We will not stay here again when we return... More 

Was this review helpful? Yes
HOTELMETROPOLEMC, Responsable relations clients at Hotel Metropole Monte-Carlo, responded to this review

Dear Guest, Thank you for taking the time to make your observations. Your feedback is extremely valuable to us. We are happy to hear you thought the hotel was very central and that the staff was friendly and helpful. During high season our rates are aligned on the Principality’s prices, please take a moment to check our rates on the... More 

Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent pool, great service, and all around top hotel! We will be back!! Guy at reception extremely helpful and checked us in early. He even met us up at the pool with our keys. Good location with good views. Loved the city glad we picked this hotel. Great stay!

Was this review helpful? Yes 1
HOTELMETROPOLEMC, Responsable relations clients at Hotel Metropole Monte-Carlo, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us, we are very touched to read that you think we are the “best hotel of your trip”. We will make sure to forward your compliments to the receptionist who took care of your check-in. We hope to have the pleasure to welcome you again soon... More 

boston
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Compared to other Monaco hotels, this is an oasis. The Fairmont is huge with a nightclub on top, the Meridien Beach Hotel is very busy and sub par. We arrived much later than anticipated due to a cancelled flight out of the US and a taxi strike in Nice, so we were rushing to make our scheduled spa appointments. The... More 

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HOTELMETROPOLEMC, Responsable relations clients at Hotel Metropole Monte-Carlo, responded to this review

Dear Guest, Your comment was greatly appreciated and gave a smile to all our staff. Thank you for taking the time to write about your experience with us. We are very touched that you think we are the “best bet in Monte-Carlo”. We hope to have the pleasure to welcome you again soon in Monaco. Sincerely yours, Karine Orilieri Front... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Metropole Monte Carlo is a well run, perfectly located, and good looking hotel. It has a two Michelin star Joel Robuchon restaurant, a great al fresco eating area around the pool and a very attentive and professional staff. For convenience sake it is attached to a high end mall with a nice restaurant which is definitely worth trying called... More 

Was this review helpful? Yes 1
HOTELMETROPOLEMC, Responsable relations clients at Hotel Metropole Monte-Carlo, responded to this review

Dear Guest, Thank you for sharing your experience at the Hotel Metropole Monte-Carlo. We are happy you had the opportunity to taste the Restaurant Joël Robuchon as well as the Odyssey restaurant by the pool. Some suggestions for your next visit: the new Food & Life menu (the new vegetarian and gluten free menu created by Joël Robuchon) and Yoshi,... More 

New Delhi,India
Level Contributor
133 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The common areas - the lounges remain very inviting .The rooms are good and the service and food in the restaurants and the swimming pool area very good ..But what has been very substandard this time has been the Concierge. I had an important business meeting in Nice and before confirming it checked with the Concierge if they could arrange... More 

Was this review helpful? Yes 1
HOTELMETROPOLEMC, Responsable relations clients at Hotel Metropole Monte-Carlo, responded to this review

Dear Guest, Thank you for taking the time to make your observations. Your feedback is extremely valuable to us. We are happy to hear you appreciated the rooms, the restaurants and the swimming pool. However, it is with particular attention that I read your comment on the concierge and would like to express my most sincere apologies for the inconvenience... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Fantastic hotel, rooms are lovely & also very clean and the staff are very good nothing is too much trouble.. The pool area 'Odyssey' is fabulous & was designed by Karl Lagerfield. Not cheep, but lovely 😀

Was this review helpful? Yes
HOTELMETROPOLEMC, Responsable relations clients at Hotel Metropole Monte-Carlo, responded to this review

Dear Madam, Thank you for posting your review further to your stay at the Hotel Metropole Monte-Carlo. We are happy to know you had a great time and thought the Odyssey pool area was fabulous. It's a wonderful setting for summer dinners beneath the stars. We really hope to have the pleasure to welcome you again soon. Yours Sincerely, Karine... More 

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