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All 19 Soldeu hotels

Ahotels Piolets Park & Spa

4.0 of 5 Hotel   |   Ctra General | Soldeu El Canillo, Soldeu 100, Andorra
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Ahotels Piolets Park & Spa

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62%
Ranked #10 of 19 hotels in Soldeu
A recent review
4 of 5 stars reviewed 3 weeks ago
Tim P Leuven, Belgium
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254 people have reviewed this hotel

Traveler rating
    48
    104
    55
    31
    16
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121
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Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Leuven, Belgium
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Close to ski-facilities/after ski with lockers in the parking lot. Fitness facilities to keep you fit on a snowy day. A large spa with outdoor jacuzzi to enjoy the moon and stars.. in the snow. Great quality of food and all you can eat with friendly service. Room with a view (5th floor) and high ceiling. And for socializing several... More

Was this review helpful? Yes 1
belfast
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

just returned from a week skiing in soldeu staying in piolets park and spa hotel hotel first class and all staff so friendly the food was beautiful we even had caviar one night kids menu brilliant pizza chips beautiful steaks can not fault this hotel kids clubs where kids meet up after a hard days skiing all free give mums... More

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We are just back from a week's stay here and was pleasantly surprised how good this hotel was, especially after reading many of the comments on here!!! The reception staff were very helpful and very efficient. One member actually came up to my room to help with the safe! The shuttle bus drivers were very friendly and efficient. Most of... More

Was this review helpful? Yes 1
Relaciones Públ... P, Guest Relations Manager at Ahotels Piolets Park & Spa, responded to this review

Thank you very much for your feedback. Your comments have been shared with the team, and are much appreciated. We look forward to welcoming you back for next years visit, and please do reach out to the hotel directly so that we may assist. We are happy to hear that your sons teddy bear will return home soon. .) All... More

A TripAdvisor Member
4 of 5 stars Reviewed March 11, 2014

Stayed here from 02 Mar - 09 March 2014 with children. Nice hotel, convenient with a shuttle service to the gondola in Soldeu if you don't fancy a 5 min walk! Great selection of food for breakfast and evening meal, all in all I would stay here again.

Was this review helpful? Yes 2
Relaciones Públ... P, Guest Relations Manager at Ahotels Piolets Park & Spa, responded to this review

We like it too! We are so glad you enjoyed your stay ! Please contact us when you book your next stay so we can make it even better! All the best, More

Leigh
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 11, 2014

Just back from a week's stay at this hotel, very modern, nice rooms and very clean. Staff were very helpful in the main. Used the gym most days, well equipped and free to use. Didn't use the pool and spa as they were charged at an extra 9 Euros-but they did look very clean and nice. Also the safe is... More

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Relaciones Públ... P, Guest Relations Manager at Ahotels Piolets Park & Spa, responded to this review

Thank you for your feedback, we are sorry that you were disappointed with the buffet. We would appreciate it if you would contact us directly when you book your next stay so we can find you a pack best suited for your stay. I am glad you enjoyed the fitness area. We look forward to welcoming you to back to... More

Wallasey, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2014 via mobile

We have just returned from a weeks stay. We stayed on the 4th floor with a mountain view. The hotel was very clean and modern. We used the lockers at the hotel and also the minibus up to and from the gondola most days. They advertised that the bus stopped at 5pm, but as we were in afternoon ski lessons,... More

Was this review helpful? Yes 1
Relaciones Públ... P, Guest Relations Manager at Ahotels Piolets Park & Spa, responded to this review

We are so glad you enjoyed your stay and we have also shared your comment with Leticia! Thank you for taking the time to write. We are really glad you had such a great experience at our Hotel, at the restaurant and the spa, and at the resort. All the best, More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

We stayed at the piolets park and spa for a weeks skiing and really could not fault it! We emailed the hotel in advance and asked for adjoining rooms which on arrival they delivered. These aren't your usual adjoining rooms as there is one door off the corridor into a porch area with two doors, one each into each room.... More

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Relaciones Públ... P, Guest Relations Manager at Ahotels Piolets Park & Spa, responded to this review

What a great review! Thank you for your positive feedback. We are happy to hear that you enjoyed the location as well as the services of the hotel. As to the WiFi we are excited to state that the WiFi is being upgraded in both coverage and capacity. We are glad that the team was able to assist. Your feedback... More

Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed March 4, 2014

We were really a little apprehensive after reading other reviews about this hotel. We were pleasantly surprised - really impressed with the communal areas the food was great lots of choice and kids always had something they liked. The kids club was a big hit with our 6 & 9 year olds. We found all the staff from reception to... More

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Relaciones Públ... P, Guest Relations Manager at Ahotels Piolets Park & Spa, responded to this review

Thank you for your feedback. We too believe we are positioned excellently in Soldeu, 300 m from Grandvalira. We are glad that you enjoyed the ski resort and that you aprecciated our free shuttle service to the slopes. This mini bus can get you to Grandvalira, door to door, in less than 5 minutes. Our hotel is a modern hotel... More

Senior Contributor
36 reviews 36 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2014

Stayed for a week skiing. Left 23/2/14. Met mum-in-law there. When checking in staff realised we were together so went out of their way to get us adjoining rooms, which the kids loved. Nice sitting area in lounge, good place to chat and email photos home (didn't want to be on internet any more than that). Good selection of food... More

Was this review helpful? Yes
Relaciones Públ... P, Guest Relations Manager at Ahotels Piolets Park & Spa, responded to this review

We are really glad you had such a great experience at our Hotel. We are glad you enjoyed our staff and the service they provide. We would love to make your next stay even better. Thank you! More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 23, 2014

We stayed here for a week over half term. Loved Andorra and Soldeu and gather this is one of the better hotels to stay at but really hoped for more. On the upside the food was very good, lots of choice for kids and grown ups, and the service in the restaurant was great. We didn't have to queue at... More

Was this review helpful? Yes
Relaciones Públ... P, Guest Relations Manager at Ahotels Piolets Park & Spa, responded to this review

Thank you for your feedback about your stay with us. Your room was not to standard, and we apologize for that. As to the staff, we are sorry that you didn’t found it to be friendly. Much of the staff from the last winter seasons continues to stay with the hotel, and we have always been proud of the personalization... More

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Additional Information about Ahotels Piolets Park & Spa

Also Known As:
Ahotels Piolets Park And Spa
Ahotels Piolets Park Hotel Soldeu
Ahotels Piolets Park Hotel
Ahotels Piolets Park Soldeu
Address: Ctra General | Soldeu El Canillo, Soldeu 100, Andorra
Location: Andorra > Canillo Parish > Soldeu
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Soldeu
#6 Family Hotel in Soldeu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ahotels Piolets Park & Spa 4*
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