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Ahotels Piolets Park & Spa

Ctra General | Soldeu El Canillo, Soldeu 100, Andorra
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Best prices for: 1 room 1 guest
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Ahotels Piolets Park & Spa
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Ahotels Piolets Park & Spa
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349 reviews from our community

Traveler rating
    93
    143
    63
    32
    18
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162
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2
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Hebrew first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (349)
  • Mar-May only
    (84)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (175)
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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

We arrived for our ski/boarding holiday and was pleasantly surprised! The staff are extremely helpful and friendly they make you feel so welcome, and help you learn the language if your game for it! Reasonably priced, food could be slightly better but when trying to cater for everyone they have done a brilliant job! We visited the spa and was... More 

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Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed here as a group of 12 adults ,9 who skied and 3 of us who had the spa package. We were all extremely happy with the accommodation the food the ski deal and the spa treatments. The hotel staff were very helpful and despite the hotel being full there was plenty of space to relax . The... More 

Was this review helpful? Yes
Relaciones Públ... P, Director de Relaciones Públicas at Ahotels Piolets Park & Spa, responded to this review

Esteemed Guest, First and foremost I would like to thank you for taking the time to review our hotel, by doing so you help us improve day by day. I am glad to read your experience with us was a positive one and services met your expectations. Here at Piolets Park & Spa we do our best to ensure our... More 

cornwall
Contributor
15 reviews 15 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a skiing trip for myself and my wife. From the booking in to the time we left the staff here were great. The hotel is in a great location and the shuttle bus delivers you straight to the Gonola up the road. We never had to wait more than 4 or 5 minutes for it to turn up... More 

Was this review helpful? Yes 1
Relaciones Públ... P, Director de Relaciones Públicas at Ahotels Piolets Park & Spa, responded to this review

Esteemed Guest, First and foremost I would like to thank you for taking the time to review our hotel, by doing so you help us improve day by day. In reference to the food temperature, several items in the buffet require a specific temperature to ensure certain items do not become “dry” which is why some items may seem “cold”... More 

UK
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I have just returned from this hotel. We were travelling with our almost 3 year old son and chose this hotel because of the amenities and the fact it's advertised as 4 STAR which we always tend to stay in. First, let me say what we were impressed with. The gentleman working on Front Desk with an... More 

Was this review helpful? Yes 2
Relaciones Públ... P, Director de Relaciones Públicas at Ahotels Piolets Park & Spa, responded to this review

Esteemed guest, First of all thank you for taking the time to review our hotel; thanks to feedback like yours we are able to improve our facilities and services for all of our guests. I am sorry to hear your overall stay with us did not meet your level of expectations. Piolets Park & Spa is a hotel thought for... More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Firstly to avoid any confusion (or was it just me), there are two Piolets hotels in Soldeau, only minutes away from each other, so this review concerns the Park and Spa. The hotel is about a 10 minute walk from the main gondola, or about a 3 min minibus ride as the hotel provides a ferry service to and from... More 

Was this review helpful? Yes
Relaciones Públ... P, Director de Relaciones Públicas at Ahotels Piolets Park & Spa, responded to this review

Esteemed Guest, We are glad to know that your stay at Piolets Park & Spa was a good experience. I would like to thank you for the time you took to write this review, by doing so you help us improve. Hope to see you again soon!! More 

Shropshire, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first stay in this hotel and we will definitely be going back, it was what we expected and more. Our room was very clean and spacious with very comfy beds indeed. The hotel was very warm and we had no problem drying our ski gear. The food was excellent and was constantly being replenished with a very... More 

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Relaciones Públ... P, Director de Relaciones Públicas at Ahotels Piolets Park & Spa, responded to this review

Dear Couple, I would like to thank you for taking the time to review our hotel and for sharing your wonderful experience with us! Hope to see you again son at Piolets Park & Spa!! More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We are a group of 12 who stayed in 5 rooms for 1 week in Feb 15. Location next to bubble is perfect. Buffett varied and tasty. Rooms a reasonable size and bathrooms modern with plenty of hot water. A bit noisy on the street side on busy nights but it didnt spoil it!

Was this review helpful? Yes
Relaciones Públ... P, Director de Relaciones Públicas at Ahotels Piolets Park & Spa, responded to this review

Esteemed Guest, Thank you very much for taking the time to review our hotel! We hope to see you again soon! More 

East Anglai
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Week starting 22nd February. Excellent organisation at Hotel. Smooth check in with nice arrangement of rooms. Our party of two couples had two rooms next to each other, which was accessed through one corridor door. Cosy. Lifts ran smoothly with easy access to ski locker room. Two small buses ran constantly to the Gondola in the morning and returning in... More 

Was this review helpful? Yes 1
Relaciones Públ... P, Director de Relaciones Públicas at Ahotels Piolets Park & Spa, responded to this review

Esteemed Guest, We are glad to know that your stay at Piolets Park & Spa was a good experience. I would like to thank you for the time you took to write this review, by doing so you help us improve. Hope to see you again soon!! More 

Eastleigh, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great arrival on a Sunday afternoon, and excellent service at the ski hire shop within the hotel. Ski's and snowboards went straight to the locker area in the hotel basement. We had 3 rooms in our party, as there were 7 of us. 4 adults and 3 teens. This was half term week and the hotel was busy, however this... More 

Was this review helpful? Yes
Relaciones Públ... P, Director de Relaciones Públicas at Ahotels Piolets Park & Spa, responded to this review

Esteemed Client, First and foremost thank you for taking the time to review our Hotel Piolets Park & Spa. We are glad to hear that even though the climate conditions were not great you still made the best of your stay in Soldeu. We hope to see you again soon! More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Overall a good weeks skiing at half term. A very busy week, with a full hotel with all nationalities. Room not ready when we arrived wasn't great as we'd been up since 1.30 am, but got better as week went on. Food good, yes it was hot! Staff very helpful. Nice & warm, stunning spa facilities.

Was this review helpful? Yes
Relaciones Públ... P, Director de Relaciones Públicas at Ahotels Piolets Park & Spa, responded to this review

Esteemed Guest, First of all we would like to thank you for taking the time to leave us your feedback. We are glad to hear that you have enjoyed your stay with us and that the attention of our staff and facilities met your standards. Hope to see you again soon! More 

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