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Hotel Mu

Certificate of Excellence
Av. de la Cortinada, s/n | La Cortinada, Ordino, La Cortinada, Andorra
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Hotel Mu
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Hotel Mu
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73 reviews from our community

Traveler rating
    34
    27
    9
    1
    2
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16
37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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birmingham
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel and skiing trip exceeded all expectations from the moment we arrived. Staff were friendly and genuine. The rooms were clean and tidy, the food was excellent the skiing was amazing. The spa was a godsend after a day's skiing Each day the staff cleaned the room and did a brilliant job of the cleaning. Even though the food... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2015

Perfect hotel for skiing trip! Staff were friendly, chatty and very helpful. Rooms were great, good size and spotlessly clean. Breakfast was excellent - varied and wide choice every day. Evening meals were the same but could have had more vegetarian options. The free ski bus ran every day from outside the hotel and was a 10 min transfer into... More 

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Marta P, Director de Relaciones con Clientes at Hotel Mu, responded to this review

Dear Guest, Thank you very much for your nice comments about your recent stay in Mu Hotel. We're glad to know your experience with us was great and you enjoyed the facilities of the hotel. We hope you enjoyed as well in the ski slopes. Hope Te welcome you again very soon. Kind regards, More 

Barcelona, Spain
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 8, 2015

Small but cosy hotel, nice staff, delicious breakfast. Good stay for a couple, there were only a few kids around (big plus for us). Located 10min by car from La Massana and 20min by car to Arcalis. Please don't count on public transport, few connections per day. You can easily park your car on the street next to the hotel.... More 

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Marta P, Director de Relaciones con Clientes at Hotel Mu, responded to this review

Dear Guest, Thank you very much for sharing your good post about your recent stay in Mu Hotel. We're glad to know your stay in our hotel was succesfully and you enjoyed skiing in Vallnord Ski Resort. Kind regards, More 

2 reviews
5 of 5 stars Reviewed February 22, 2015

A massive thank you to Mar & her Staff for making our Holiday. They are so friendly & do everything possible to make your stay a great one. Food excellent & a good variation too. Perfectly placed for skiing the 3 resorts available Arinsal,Pal & Arclais which was our favourite. Would certainly return to this Hotel without any hesitation .... More 

Was this review helpful? Yes
Marta P, Director de Relaciones con Clientes at Hotel Mu, responded to this review

Dear Guest, Thank you so much for your kind comments about your recent stay in Mu Hotel. We're happy to know that your experience was great and you enjoyed of Vallnord. We hope to welcome you again very soon. Best regards, More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 27, 2015

We stayed at the Mu Hotel for a five day ski holiday. As it was our first time skiing in Andorra, we didn't know what to expect. We were pleasantly surprised by both the skiing, which was excellent (and uncrowded) as well as the Mu Hotel. La Cortinada is a small village about 20 minutes from Arcalis area and 15... More 

Was this review helpful? Yes 1
Marta P, Director de Relaciones con Clientes at Hotel Mu, responded to this review

Dear Guest, Thank you very much for sharing your nice review about your stay in Mu Hotel. Thank you as well for your kind comments about our establishment, we're glad to know you enjoyed of your experience in Andorra and in Vallnord SKi Resort. We hope to welcome you again very soon. Sincerely, More 

Cirencester, United Kingdom
Top Contributor
69 reviews 69 reviews
12 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 20, 2015

stayed here over new year for a week as a party of 4 for a skiing holiday . we upgraded to a suite and the kids had a standard room but to be honest I don't see the difference other than a sofa bed for an extra £200. I would not bother if I stayed again. well positioned for skiing,... More 

Was this review helpful? Yes 2
Marta P, Director de Relaciones con Clientes at Hotel Mu, responded to this review

Dear Guest, Thank you for posting your good review about your recent stay in Mu Hotel. We're glad to know you enjoyed a positive experience in our estableshiment, and we hope to welcome you very soon again. Kind regards, More 

Isle of Axholme
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2014 via mobile

We called in for a meal but, being vegetarian, we didn't expect much. What a surprise we had. It was a buffet meal and the soup and ALL the hot buffet dishes were suitable for us. Needless to say we ate there on several nights and also had breakfast there when we left Andorra. The staff were the kindest we... More 

Was this review helpful? Yes 1
Marta P, Director de Relaciones con Clientes at Hotel Mu, responded to this review

Dear Guest, We are very happy to read your kind comments about your stay in Mu Hotel. We're glad to know that your experience was excellent and you enjoyed eating in our restaurant. We hope to see you again very soon. Best regards, More 

derby
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2014 via mobile

Me and my wife stayed in this beautiful hotel at the beginning of March and it was amazing nothing much around it but the views we're stunning when we turned up in la cortinada there wasn't much snow at all but the next morning the snow was very deep I mean 3ft of snow and there is a bar across... More 

Was this review helpful? Yes 2
Marta P, Director de Relaciones con Clientes at Hotel Mu, responded to this review

Dear Guest, Thank you very much for your kind comments about your recent stay in Mu Hotel. We're glad to know that your stay was great and you'll come back again next year. Best regards, More 

Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 12, 2014 via mobile

Pleasantly designed hotel with well equipped spacious rooms and very helpful and friendly staff. Great value for money with good quality buffet food, both the reception and restaurant staff went out of their way to ensure we had a good stay. Congratulations to the management.

Was this review helpful? Yes 2
Marta P, Director de Relaciones con Clientes at Hotel Mu, responded to this review

Dear Guest, Thank you very much for your good review about Hotel Mu, we're glad you percieved a great cost-quality relationship about our Hotel. Also, I will inform to the hotel your satisfaction with the staff; It's very important for us make the customer feel at home. Hope to see you back, receive a warm greeting. More 

Barcelona, Spain
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 19, 2012

This hotel may stretch the 4 stars standards of other countries (I think it would be 3 stars in the UK where it seems harder to earn stars) but it is a pretty good hotel. Breakfast and dinner were included in our offer and while it was buffet style, it was pretty decent. There were a few options (not many... More 

Was this review helpful? Yes 4
Marta_HotelsPlaza, Director de Relaciones con Clientes at Hotel Mu, responded to this review

Dear guest, First of all, thanks for taking the time to value us. I also want to thank you your high puntuations and for choose the MU Hotel for your holiday. I will inform to the hotel your satisfaction with the staff, is very important for us to make the customer feel at home. We hope to see you again... More 

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