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5.0 of 5 Hotel   |   Maria Pla 19-21, Andorra la Vella AD500, Andorra
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Hotel Plaza
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Ranked #3 of 39 Hotels in Andorra la Vella
A recent review
5 of 5 stars reviewed 2 weeks ago
Racingjohn789 Stone, United Kingdom
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306 reviews from our community

Traveler rating
    163
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    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We had the questionable pleasure of staying at the Plaza Hotel during our visit to Andorra. We had booked two nights, but only stayed one due to the general condition, quality and atmosphere of this hotel. The hall is nice but even here you see how worn out this hotel is - it is in dire need of an update!... More

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Stone, United Kingdom
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been very fortunate to stay in some great hotels, but this is one of the best we have stayed in. For the standard room rate we had a mini suite which was very nicely furnished. Good restauarant, very helpful staff, valet parking, definitely a good place to stay.

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff. We hope to welcome you again very soon. Sincerely, More

Begues, Spain
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Excellent location. Lots of nice furniture pieces in room and lobby. Malfunctioning air conditioner to start. Slow,inadequate elevators. Very high Traffic noise. Breakfast OK. Restaurant/cafeteria good. Could do without the 'sea' Of plastic flowers.

Was this review helpful? Yes 1
Algarve
Top Contributor
54 reviews 54 reviews
44 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 15, 2014

We stayed in 2 interconnecting rooms (they were both very spacious suites) as a family en route around Europe. The interiors felt very '70s although this hotel was only built last decade or so. This results in everything feeling quite dark. The location was good for a walk around town. The staff was generally helpful. The rooms were comfortable and... More

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you very much for sharing your review about your recent stay in Plaza Hotel. We hope your stay was great and you enjoyed in Andorra. Sorry if we do not gave the impression of being a 5 star hotel. We hope to welcome you back again very soon. Sincerely, More

Bridgend, United Kingdom
Top Contributor
95 reviews 95 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 11, 2014

The hotel is situated in the city centre and is only a short walk to the shops, bars, restaurants and the football ground. The reception is very grand and the bedrooms are very spacious and comfortable. The staff are friendly and welcoming with good service throughout our stay. Excellent value at €40 per person for the night.

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for sharing your review about your recent stay in Plaza Hotel, and for your kind comments about it. We're glad to know your stay was great and we want to thank you your high punctuations about rooms and cleaning. We hope to see you again in the hotel. Best regards, More

Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 17, 2014

Booked this hotel through their own website, mainly for the location and star rating. Booking was guaranteed with a credit card as usual. Arrived at 7pm after a 7 hour car journey. AND they had happily given our room away because if you arrive later than 4pm, you have to call and let them know!!!! Even though they have your... More

Was this review helpful? Yes 2
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, First of all we want to apologize for the problem happened with your reservation. When you book a room through our website, we send you a voucher which explains that you should call and confirm you reservation if the room is not paid and you arrival is later than 4.00pm. We were calling you about 4 or 5... More

Alta
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed August 11, 2014 via mobile

Excellent service, very nice hotel and rooms. Walking distance to the shops and restaurants. The hotel has a garage but there is a public parking lot just outside of the hotel. The only minus was that the pool area is part of a spa centre, 20 euros.... Too bad that the pool can't be used by hotelguests for free.

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you for sharing your nice comments about your recent stay in Plaza Hotel. Certainly, it's an ideal hotel to enjoy a shopping city break. With Club Plaza loyalty card you get a 40% discount on the SPA. We hope to see you soon again. Best regards. More

Norway
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 10, 2014

Very nice hotel! We stayed here in July, which is low-season in Andorra, and got very good value for money. Nice room, and very comfortable beds. Great location, close to restaurants and shopping. Very good service. We bought breakfast at the hotel, and this is one of the best hotel-breakfasts we have ever eaten! Very good selection of food, and... More

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for your kind comments about your recent stay in Plaza Hotel. We're glad to know that your stay was really great and satisfactory. We hope to receive you again soon. Best regards. More

Sydney, Australia
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 27, 2014

What a lovely place Hotel Plaza is! Really comfortable with all the amenities I could want. Luxurious, and incredibly good value in the off-season! They even stocked my favourite cava right there in the mini-bar fridge. My only complaint was that I couldn't stay for longer.

Was this review helpful? Yes 1
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you very much for your kind comments about your recent stay in Plaza Hotel. We're glad to know you liked the hotel and was a great experience for you. We hope to see you again very soon. Best regards, More

Leeds
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 4, 2014

I stayed a the Plaza Hotel for 4 nights as part of a Leger tour. The hotel was very stylish and luxurious and – glory be – I actually had an illuminated magnifying mirror in my en suite which enabled me to see what I was doing with the blusher and eye liner! It’s such a small thing but very... More

Was this review helpful? Yes 2
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Additional Information about Hotel Plaza

Address: Maria Pla 19-21, Andorra la Vella AD500, Andorra
Location: Andorra > Andorra la Vella Parish > Andorra la Vella
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Plaza 5*
Number of rooms: 100
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Also Known As:
Plaza Hotel Andorra La Vella
Hotel Plaza Andorra/Andorra La Vella

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