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5.0 of 5 Hotel   |   Av. Meritxell 023, Andorra la Vella AD500, Andorra
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Hotel Plaza
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Ranked #3 of 39 Hotels in Andorra la Vella
A recent review
5 of 5 stars reviewed 3 days ago
Montse E Bridgend, United Kingdom
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319 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bridgend, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As soon as you walk into this hotel you realise you are in a 5 star***** hotel of exceptional style and quality. The staff were very friendly and helpful The rooms design and comfort also did not disappoint, we had very comfortable luxurious nights sleep. The products provided i.e. toiletries and refreshments were only of the best quality. The Spa... More 

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milpitasca
Top Contributor
238 reviews 238 reviews
65 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I arrived by mini-bus from the Barcelona airport (after flying from Istanbul) at 11:30 PM. My reservation was intact even though it was not paid for in advance. The nice bar manager made me a sandwich of Serrano ham and tomato squeezed onto the bread for 5 Euros. My room was comfortable and clean. Furniture was dark and old fashioned.... More 

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Paris, France
Top Contributor
195 reviews 195 reviews
30 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Hotel well located, efficient service, nice room, breakfast acceptable; Service desk efficient and helpfull. The room is large enough and functionnal. Noting exceptionnal but this is not was I was looking for. No problem to park your car if necessary. In this hotel the staff speak nany language Spanish but also French, English... If your objective to visit Andorra is... More 

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 16, 2014

We had the questionable pleasure of staying at the Plaza Hotel during our visit to Andorra. We had booked two nights, but only stayed one due to the general condition, quality and atmosphere of this hotel. The hall is nice but even here you see how worn out this hotel is - it is in dire need of an update!... More 

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Stone, United Kingdom
Top Contributor
52 reviews 52 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 3, 2014

We have been very fortunate to stay in some great hotels, but this is one of the best we have stayed in. For the standard room rate we had a mini suite which was very nicely furnished. Good restauarant, very helpful staff, valet parking, definitely a good place to stay.

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff. We hope to welcome you again very soon. Sincerely, More 

Begues, Spain
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 20, 2014

Excellent location. Lots of nice furniture pieces in room and lobby. Malfunctioning air conditioner to start. Slow,inadequate elevators. Very high Traffic noise. Breakfast OK. Restaurant/cafeteria good. Could do without the 'sea' Of plastic flowers.

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Algarve
Top Contributor
54 reviews 54 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 15, 2014

We stayed in 2 interconnecting rooms (they were both very spacious suites) as a family en route around Europe. The interiors felt very '70s although this hotel was only built last decade or so. This results in everything feeling quite dark. The location was good for a walk around town. The staff was generally helpful. The rooms were comfortable and... More 

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you very much for sharing your review about your recent stay in Plaza Hotel. We hope your stay was great and you enjoyed in Andorra. Sorry if we do not gave the impression of being a 5 star hotel. We hope to welcome you back again very soon. Sincerely, More 

Bridgend, United Kingdom
Top Contributor
97 reviews 97 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 11, 2014

The hotel is situated in the city centre and is only a short walk to the shops, bars, restaurants and the football ground. The reception is very grand and the bedrooms are very spacious and comfortable. The staff are friendly and welcoming with good service throughout our stay. Excellent value at €40 per person for the night.

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for sharing your review about your recent stay in Plaza Hotel, and for your kind comments about it. We're glad to know your stay was great and we want to thank you your high punctuations about rooms and cleaning. We hope to see you again in the hotel. Best regards, More 

Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 17, 2014

Booked this hotel through their own website, mainly for the location and star rating. Booking was guaranteed with a credit card as usual. Arrived at 7pm after a 7 hour car journey. AND they had happily given our room away because if you arrive later than 4pm, you have to call and let them know!!!! Even though they have your... More 

Was this review helpful? Yes 2
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, First of all we want to apologize for the problem happened with your reservation. When you book a room through our website, we send you a voucher which explains that you should call and confirm you reservation if the room is not paid and you arrival is later than 4.00pm. We were calling you about 4 or 5... More 

Alta
Contributor
12 reviews 12 reviews
9 hotel reviews
5 of 5 stars Reviewed August 11, 2014 via mobile

Excellent service, very nice hotel and rooms. Walking distance to the shops and restaurants. The hotel has a garage but there is a public parking lot just outside of the hotel. The only minus was that the pool area is part of a spa centre, 20 euros.... Too bad that the pool can't be used by hotelguests for free.

Was this review helpful? Yes
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you for sharing your nice comments about your recent stay in Plaza Hotel. Certainly, it's an ideal hotel to enjoy a shopping city break. With Club Plaza loyalty card you get a 40% discount on the SPA. We hope to see you soon again. Best regards. More 

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Additional Information about Hotel Plaza

Address: Av. Meritxell 023, Andorra la Vella AD500, Andorra
Location: Andorra > Andorra la Vella Parish > Andorra la Vella
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Plaza 5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Despegar.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Hotel Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Hotel Andorra La Vella
Hotel Plaza Andorra/Andorra La Vella
Hotel Style:
#2 Spa Hotel in Andorra la Vella
#2 Family Hotel in Andorra la Vella
#3 Romantic Hotel in Andorra la Vella
#3 Business Hotel in Andorra la Vella
#3 Luxury Hotel in Andorra la Vella

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