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5.0 of 5 Hotel   |   Maria Pla 19-21, Andorra la Vella AD500, Andorra
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Hotel Plaza
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Ranked #3 of 40 hotels in Andorra la Vella
A recent review
5 of 5 stars reviewed 2 weeks ago
Carolien V Alta
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281 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Helsinki, Finland
1 review
1 of 5 stars Reviewed 1 week ago

Booked this hotel through their own website, mainly for the location and star rating. Booking was guaranteed with a credit card as usual. Arrived at 7pm after a 7 hour car journey. AND they had happily given our room away because if you arrive later than 4pm, you have to call and let them know!!!! Even though they have your... More

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, First of all we want to apologize for the problem happened with your reservation. When you book a room through our website, we send you a voucher which explains that you should call and confirm you reservation if the room is not paid and you arrival is later than 4.00pm. We were calling you about 4 or 5... More

Alta
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent service, very nice hotel and rooms. Walking distance to the shops and restaurants. The hotel has a garage but there is a public parking lot just outside of the hotel. The only minus was that the pool area is part of a spa centre, 20 euros.... Too bad that the pool can't be used by hotelguests for free.

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you for sharing your nice comments about your recent stay in Plaza Hotel. Certainly, it's an ideal hotel to enjoy a shopping city break. With Club Plaza loyalty card you get a 40% discount on the SPA. We hope to see you soon again. Best regards. More

Norway
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel! We stayed here in July, which is low-season in Andorra, and got very good value for money. Nice room, and very comfortable beds. Great location, close to restaurants and shopping. Very good service. We bought breakfast at the hotel, and this is one of the best hotel-breakfasts we have ever eaten! Very good selection of food, and... More

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for your kind comments about your recent stay in Plaza Hotel. We're glad to know that your stay was really great and satisfactory. We hope to receive you again soon. Best regards. More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a lovely place Hotel Plaza is! Really comfortable with all the amenities I could want. Luxurious, and incredibly good value in the off-season! They even stocked my favourite cava right there in the mini-bar fridge. My only complaint was that I couldn't stay for longer.

Was this review helpful? Yes 1
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you very much for your kind comments about your recent stay in Plaza Hotel. We're glad to know you liked the hotel and was a great experience for you. We hope to see you again very soon. Best regards, More

Leeds
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 4, 2014

I stayed a the Plaza Hotel for 4 nights as part of a Leger tour. The hotel was very stylish and luxurious and – glory be – I actually had an illuminated magnifying mirror in my en suite which enabled me to see what I was doing with the blusher and eye liner! It’s such a small thing but very... More

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Gosport, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 28, 2014

Stayed for 3 nights as part of our tour. Room was very nice with a comfortable bed. There were some luxurious touches such as bathrobes, slippers, many luxury toiletries, tea and coffee making facilities, however the shower had little power and the water temperature stayed just somewhere between cold and lukewarm, not good if trying to shampoo hair! Fault was... More

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Washington DC
Top Contributor
94 reviews 94 reviews
56 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 19, 2014

We recently stayed at the Hotel Plaza for one night and it was great. We were upgraded to a beautiful suite, which was very spacious and nicely appointed. The staff went out of their way to be friendly. They helped with restaurant reservations, walking suggestions, cheap parking and seemed genuinely pleased to have us as guests. The breakfast was good.... More

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Moscow, Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2014

I like this hotel when i sow the hotel internet site. My choice is better even then i may suppose. The rooms are very comfortable.The restaurant has fusion cuisine. Spa of Carlton hotel is superb and costs it price. I was there several times. Next my visit to Andorra i will return to this charming hotel.

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Zurich, Switzerland
Contributor
17 reviews 17 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 11, 2014

We booked a family (quadruple) room and it was the largest during our trip. Room was comfortable, very clean and had a nice touch of luxury. Service was very friendly and the hotel restaurant served very tasty food for a good price. We would definitely choose this hotel again in Andorra.

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Sao Paulo
Top Contributor
188 reviews 188 reviews
88 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed April 4, 2014

Stayed for one night. My room was in front but with a car park view. No problem as I was there on business. The room was a good size with a comfortable bed. The bathroom amenities could be better quality. My colleague and I had a drink in the bar which was nicely decorated and the service was excellent. Breakfast... More

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Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for taking the time to value the Hotel Plaza following your recent stay with us. We appreciate your positive review about the room and the cafeteria- bar of our Hotel. We also want to express gratitude, for your high punctuations in all the aspects of the Hotel Plaza. Moreover, we want to thank you... More

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Additional Information about Hotel Plaza

Address: Maria Pla 19-21, Andorra la Vella AD500, Andorra
Location: Andorra > Andorra la Vella Parish > Andorra la Vella
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Plaza 5*
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TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Expedia, Tingo, Hotels.com, BookingOdigeoWL and Venere so you can book your Hotel Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Hotel Andorra La Vella
Hotel Plaza Andorra/Andorra La Vella

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#2 Family Hotel in Andorra la Vella #2 Business Hotel in Andorra la Vella #2 Spa Hotel in Andorra la Vella #3 Luxury Hotel in Andorra la Vella #4 Romantic Hotel in Andorra la Vella
Hotel Class
Official Description (provided by the hotel)
Completely refurbished in 2006, it is located in the midst of the shopping and business area. Its emblematic hall, in warm English style -with Chester-type Edwardian sofas, Paul Smith rugs and Plensa oil paintings- summarises the personality of the flagship of the Plaza Hotels chain. Welcome to the meeting point of the Principality's best society. ... more   less 
Number of rooms
100

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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