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5.0 of 5 Hotel   |   Av. Meritxell 023, Andorra la Vella AD500, Andorra
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Hotel Plaza
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Ranked #3 of 38 Hotels in Andorra la Vella
A recent review
5 of 5 stars reviewed 4 weeks ago
Renato R
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328 reviews from our community

Traveler rating
    175
    110
    25
    9
    9
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78
167
8
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (328)
  • Mar-May only
    (56)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (59)
All months
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel was richly decorated for Xmas. Very gentle and educated personnel, able to assist in English, Portuguese,Spanish, French, besides, of course, Catalan. Comfortable, fancy. Gastronomy at the restaurant is remarkable.

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014

I loved the hotel from the moment I entered. The Christmas decorations were amazing. The location is just perfect for a business trip, you can walk to all the meetings. Next to the shops too... I strongly recommend it! Will be back!

Was this review helpful? Yes
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you very much for your good review about Plaza Hotel in Andorra. Many thanks for your high punctuations in all the facilities of our hotel. Also, we want to thank you so much for your kind comments about the staff. We hope to see you back, receive a warm greeting. More 

Bridgend, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 14, 2014

As soon as you walk into this hotel you realise you are in a 5 star***** hotel of exceptional style and quality. The staff were very friendly and helpful The rooms design and comfort also did not disappoint, we had very comfortable luxurious nights sleep. The products provided i.e. toiletries and refreshments were only of the best quality. The Spa... More 

Was this review helpful? Yes
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you very much for your good review about Plaza Hotel in Andorra. Many thanks for your high punctuations in all the facilities of our hotel. Also, we want to thank you so much for your kind comments about the staff. We hope to see you back, receive a warm greeting. More 

milpitasca
Top Contributor
239 reviews 239 reviews
65 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed November 17, 2014

I arrived by mini-bus from the Barcelona airport (after flying from Istanbul) at 11:30 PM. My reservation was intact even though it was not paid for in advance. The nice bar manager made me a sandwich of Serrano ham and tomato squeezed onto the bread for 5 Euros. My room was comfortable and clean. Furniture was dark and old fashioned.... More 

Was this review helpful? Yes
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you very much for your good review about Plaza Hotel in Andorra. Many thanks for your high punctuations in all the facilities of our hotel. Also, we want to thank you so much for your kind comments about the staff. We hope to see you back, receive a warm greeting. More 

Paris, France
Top Contributor
213 reviews 213 reviews
32 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed November 12, 2014

Hotel well located, efficient service, nice room, breakfast acceptable; Service desk efficient and helpfull. The room is large enough and functionnal. Noting exceptionnal but this is not was I was looking for. No problem to park your car if necessary. In this hotel the staff speak nany language Spanish but also French, English... If your objective to visit Andorra is... More 

Was this review helpful? Yes
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff. We hope to welcome you again very soon. Sincerely, More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 16, 2014

We had the questionable pleasure of staying at the Plaza Hotel during our visit to Andorra. We had booked two nights, but only stayed one due to the general condition, quality and atmosphere of this hotel. The hall is nice but even here you see how worn out this hotel is - it is in dire need of an update!... More 

Was this review helpful? Yes
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very sad to know that your stay wasn't great and you don't enjoyed about our services and staff. We hope to welcome you again very soon for another chance. Sincerely, More 

Stone, United Kingdom
Top Contributor
52 reviews 52 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 3, 2014

We have been very fortunate to stay in some great hotels, but this is one of the best we have stayed in. For the standard room rate we had a mini suite which was very nicely furnished. Good restauarant, very helpful staff, valet parking, definitely a good place to stay.

Was this review helpful? Yes
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff. We hope to welcome you again very soon. Sincerely, More 

Begues, Spain
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 20, 2014

Excellent location. Lots of nice furniture pieces in room and lobby. Malfunctioning air conditioner to start. Slow,inadequate elevators. Very high Traffic noise. Breakfast OK. Restaurant/cafeteria good. Could do without the 'sea' Of plastic flowers.

Was this review helpful? Yes 1
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very sad to know that your stay wasn't great and you don't enjoyed about our services and staff. We hope to welcome you again very soon, for another chance. Sincerely, More 

Algarve
Top Contributor
67 reviews 67 reviews
47 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 15, 2014

We stayed in 2 interconnecting rooms (they were both very spacious suites) as a family en route around Europe. The interiors felt very '70s although this hotel was only built last decade or so. This results in everything feeling quite dark. The location was good for a walk around town. The staff was generally helpful. The rooms were comfortable and... More 

Was this review helpful? Yes
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you very much for sharing your review about your recent stay in Plaza Hotel. We hope your stay was great and you enjoyed in Andorra. Sorry if we do not gave the impression of being a 5 star hotel. We hope to welcome you back again very soon. Sincerely, More 

Bridgend, United Kingdom
Top Contributor
99 reviews 99 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 11, 2014

The hotel is situated in the city centre and is only a short walk to the shops, bars, restaurants and the football ground. The reception is very grand and the bedrooms are very spacious and comfortable. The staff are friendly and welcoming with good service throughout our stay. Excellent value at €40 per person for the night.

Was this review helpful? Yes
Marta P, Director de Relaciones con Clientes at Hotel Plaza, responded to this review

Dear Guest, Thank you so much for sharing your review about your recent stay in Plaza Hotel, and for your kind comments about it. We're glad to know your stay was great and we want to thank you your high punctuations about rooms and cleaning. We hope to see you again in the hotel. Best regards, More 

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Additional Information about Hotel Plaza

Address: Av. Meritxell 023, Andorra la Vella AD500, Andorra
Location: Andorra > Andorra la Vella Parish > Andorra la Vella
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Plaza 5*
Number of rooms: 100
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Also Known As:
Plaza Hotel Andorra La Vella
Hotel Plaza Andorra/Andorra La Vella
Hotel Style:
#2 Spa Hotel in Andorra la Vella
#2 Family Hotel in Andorra la Vella
#3 Business Hotel in Andorra la Vella
#3 Luxury Hotel in Andorra la Vella
#3 Romantic Hotel in Andorra la Vella

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