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Hotel Acta Arthotel

Certificate of Excellence
Prat de la Creu 15 - 25, Andorra la Vella AD500, Andorra
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Hotel Acta Arthotel
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Ranked #5 of 38 Hotels in Andorra la Vella
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
vccc2015 London
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480 Reviews from our TripAdvisor Community

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Traveler rating
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    64
    15
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (480)
  • Mar-May only
    (96)
  • Jun-Aug only
    (166)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (93)
All months
London
3 of 5 stars Reviewed 1 week ago

The good: Very clean, marble well maintained, definitely good value for money. Good free WiFi. Lovely bathroom. The bad : The beds are a bit small and hard (not double beds) The rooms are noisy from the corridors There is a lot of noise from the cirque de soleil until about 11pm Bar is quite poor with zero service(gave up... More 

Review collected in partnership with this hotel

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London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

The location, staff and quality of the room was excellent. With a lovely view over the river the triple room was very large and air conditioned and the second bed was a proper double bed (not just a camp bed). Clean, tidy and quiet. I slept beautifully. Located in the centre of La Vella I would love to stay here... More 

Review collected in partnership with this hotel

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Arthotel H, Director Comercial at Hotel Acta Arthotel, responded to this review

Dear Dougalsw19, Many thanks for sharing your experience on TripAdvisor, it is very important for us to get one's feed back! We hope we will have the pleasure of welcoming you back in the future. Best regards, Marc Garcia Coordinador Departamento de Calidad More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was excellent, with a large, clean room, excellent breakfast and parking. The staff were helpful and polite, and as ever understanding of the English limitations with other languages (well that may be my limitations). We were over for the West Ham game and in the event we ever draw a team from Andorra in Europe again, would be... More 

Review collected in partnership with this hotel

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Arthotel H, Director Comercial at Hotel Acta Arthotel, responded to this review

Dear Y6345 Pldaveb We are delighted that you enjoyed your stay and sincerely hope that we have the chance to welcome you back again soon. Yours sincerely, Marc Garcia Coordinador Departamento de Calidad More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A one night stop over found a group of fellow bikers and I needing a good place to stay. We had been given some good reviews from fellow bikers. So decided to give it a go. We paid €60 for a room with two single beds. The rooms were big and the bathroom large and very well presented. We had... More 

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Arthotel H, Director Comercial at Hotel Acta Arthotel, responded to this review

Dear Mark_Adams_Wilts, A big thank you for having shared your experience on TripAdvisor! We are very pleased our services met with your expectation, this is very important for us. We hope we will have the pleasure to welcome you back soon at the acta arthotel****Q. Best regards Marc Garcia Coordinador Departamento de Calidad More 

Glasgow, United Kingdom
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015

This hotel exceeded our expectations in everything. Acta is a pleasant hotel. The pricing is also reasonable. The rooms are clean, large, modern, comfortable, and luxurious. The view from the room was spectacular. The staff were professional and friendly. There was free wifi available. The rooms had internet connections and mini bar facility. I stayed here with my friends for... More 

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Arthotel H, Director Comercial at Hotel Acta Arthotel, responded to this review

Dear ROD S, Our strongest recommendation’s always come from our guests and I am delighted that you enjoyed your stay with us. Thank you for taking the time to share your feedback on tripadvisor. I do hope that we have the chance to welcome you back again soon. Yours sincerely, Marc Garcia Coordinador Departamento de Calidad More 

Stavanger, Norway
Level Contributor
185 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed March 17, 2015

This is a recurrent Hotel when I'm visiting Andorra. This time the Hotel was totally full with diverse origin and culture people. I was surprised by the "low education" of some customers. The room, the service, the Hotel itself was perfect but some customers did manage to create the wrong feeling about the recent stay there.

Was this review helpful? Yes 1
Arthotel H, Director Comercial at Hotel Acta Arthotel, responded to this review

Dear BjornArve, Thank you for taking the time to share your experience on Tripadvisor and for choosing to stay with us on your visit to Andorra. I am delighted that you enjoyed the experience but I would like to extend my apologies for the disappointment that you experienced with other customers. We look forward to welcoming you back again soon.... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed February 26, 2015

We were staying for one week -2 adults and two 7-years kids in a family room, also the was two couples in sepatate rooms with us. We walked in a lobby with 4 suitcases and a snowboard obviously needing help with the luggage - no luck. The family room is the same as a standard accept they took out a... More 

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Arthotel H, Director Comercial at Hotel Acta Arthotel, responded to this review

Dear customer, First of all, we would like to thank you for sharing with other fellow users of TripAdvisor your experience in arthotel****Q. Our main goal is to make the stay of our guests as comfortable as possible and we are surprised with your comments. Referring to the room, if the guest ask for a room change, whenever possible, we... More 

Aberystwyth, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 10, 2014

Stayed in this hotel as part of a group of 15 Boys in September 2014. We were over for the Wales v Andorra Football Match. The Hotel Reception staff were welcoming and helpfull and put food on for us even though we arrived at 23.00 on a Sunday Night. The Bar and food were fantastic and great value for money.... More 

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Arthotel H, Director Comercial at Hotel Acta Arthotel, responded to this review

Dear Guest, Our strongest recommendation’s always come from our guests and I am delighted that you enjoyed your stay with us. Thank you for taking the time to share your feedback on tripadvisor. I do hope that we have the chance to welcome you back again soon. Yours sincerely, More 

Wellington, New Zealand
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 25, 2014

This was a great 2 night stay. Extremely friendly and welcoming receptionist. I wish we had got his name! Subsidized parking next door. Comfortable room with huge bed. Breakfast included was fantastic. Quality of the hotel far exceeded its cost. Staff were exceptionally friendly, guy at breakfast was lovely. The bar staff...... Not so much... Grumpy and bordering on rude.... More 

Was this review helpful? Yes
Arthotel H, Director Comercial at Hotel Acta Arthotel, responded to this review

Dear HMWH, Our strongest recommendation’s always come from our guests and I am delighted that you enjoyed your stay with us. Thank you for taking the time to share your feedback on tripadvisor. I do hope that we have the chance to welcome you back again soon. Yours sincerely, Marc Garcia Coordinador Departamento de Calidad More 

Cavan, Ireland
Level Contributor
48 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed October 16, 2014

This is a nice hotel in a central location. We were part of a walking group and our package included breakfast and dinner. Breakfast was fine with a fair selection and even a machine to juice oranges for fresh juice. Dinner had a selection of salads but the exact same each night for seven nights - the the main course... More 

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