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3.0 of 5 Hotel   |   Av Meritxell 34, Andorra la Vella AD500, Andorra
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Hotel De L'Isard
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Ranked #8 of 37 Hotels in Andorra la Vella
A recent review
5 of 5 stars Reviewed October 30, 2014
Sergey_and_Elena Abu Dhabi, United Arab Emirates
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223 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Abu Dhabi, United Arab Emirates
Top Contributor
109 reviews 109 reviews
24 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed October 30, 2014

To be honest, arrived to Andorra without any bookings. Put the car on the parking (which is expensive - around 20€ for 24 hours) and went to MacDonalds to find a nice hotel to stay. We searched the one in the centre, not expensive with good score on Tripadvisor. And decided to try this one. It was great! For 40-44€... More 

Was this review helpful? Yes
Isard H, Director de Recepción at Hotel De L'Isard, responded to this review

Dear Sergey_and_Elena, Many thanks to posting your opinion about our hotel in TriAdvisor. We are so glad we could match your expectations. It is very important to us that our guests are satisfied with us, please do not hesitate to come to visit us again. More 

Contributor
20 reviews 20 reviews
6 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 30, 2014

ideally located between historic part and newer part of the city. we booked a treble which was cramped. on booking with booking.com we asked for higher floor but were put on 2nd floor, right by the AC units... the receptionist confirmed that they were with low occupancy on the night. Breakfast is OK but cleanliness need to be improved. a... More 

Was this review helpful? Yes 1
Isard H, Director de Recepción at Hotel De L'Isard, responded to this review

Dear Denis G, Thanks for writing about your stay on our hotel in Andorra. We are very sorry about your inconvenience wih the cleanliness, but be sure we will improve it on the next day you visit us. More 

Melbourne
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 11, 2014

We had a great trip to Andorra, the staff and facilities were definitely in line with the expectation. Our check in was seamless and we arrived earlier than the defined check in with no issue. The view from our room was great. We didn't eat breakfast due to leaving early on a bus, however the restaurant facilities looked popular and... More 

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Isard H, Director de Recepción at Hotel De L'Isard, responded to this review

Dear Sophie S, Many thanks to posting your opinion about us in TriAdvisor. We are so glad we could match your expectations. It is very important to us that our guests are satisfied with us and want to come again. More 

Aarhus Denmark
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 6, 2014

We stayed here for one night when traveling from Barcelona to France. A nice hotel. Helpful friendly staff. Situated in the center of town. We came with a car. There was no room at the hotel parking, but we parked about 250 meters away for less money than the hotel charged for parking! The rooms were nice, maybe a bit... More 

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Isard H, Director de Recepción at Hotel De L'Isard, responded to this review

Dear LAC1030, We are so pleased your stay met your expectations. Please do not hesitate to contact us again on your next trip to Andorra, we will be waiting to host you again in Andorra More 

Vantaa, Finland
Top Contributor
141 reviews 141 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed October 1, 2014

The hotel is well located between the old town and the new town. Both parts of the town are short walk away. There are shops and restaurants next to the hotel. Hotel room is nothing special, average quality, but cozy enough. Two twin beds pulled together which is always a little bit uncomfortable when travelling as a couple. Toilet didn’t... More 

Was this review helpful? Yes 1
Isard H, Director de Recepción at Hotel De L'Isard, responded to this review

Dear Cadhlan, Many thanks for leaving your comments about our hotel. Regarding the noise you could hear on your room, we are renewing our windows to improve on that side and we hope we could have this inconveniences arranged in the next few months. Many thanks for your stay, we hope we could see you again on your next trip... More 

Toronto, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 29, 2014

A modern, efficient hotel in the centre of the city (Andorra La Vella). Parking is always an issue in Andorra because of the hilly nature of the towns. We used city parking 3 minutes away, and it only cost E6 for overnight. The dinner for the hotel is in the snack bar / restaurant, and it was a prix-fixe with... More 

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Isard H, Director de Recepción at Hotel De L'Isard, responded to this review

Dear Andrew T, We appreciate your comment about our hotel and we are glad to see you've enjoyed your visit to Andorra and specially in our hotel, do not hesitate to visit us again on your next trip to our country. More 

Amsterdam, The Netherlands
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2014

The hotel is located in the centre of Andorra, expect the street to be busy at peak hours in the afternoon. Bus stop is a few steps from the entrance, and the area is surrounded by all types of stores. The breakfast is great and includes eggs, spanish tortilla, bread, various types of ham, cheese, coffee, tea, chocolate, yogurth, fruit,... More 

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Isard H, Director de Recepción at Hotel De L'Isard, responded to this review

Dear rutilia00, Many thanks to write on TripAdvisor about our hotel. We are glad your stay met your expectations. Regarding our WIFI service, we usually don't have any complaints about it but we will follow checking it to see if it was a punctual problem or we have to do some improvements on it. More 

Tampa, FL
Contributor
20 reviews 20 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 22, 2014

Hotel was in a great location. Room was satisfactory. wifi was free. Onsite parking had to be reserved, which we hadn't done, so we had to park in a garage a few blocks away. Worst issue here was the lady at the reception desk who was very rude to any English speaking customers. She seemed to be pleasant enough to... More 

Was this review helpful? Yes 1
Isard H, Director de Recepción at Hotel De L'Isard, responded to this review

Dear JaniceTampa_FL, First of all, many thanks for posting your opinion on TripAdvisor. Let me tell you that I'm so surprised after reading your comment about one of our recepcionists. As you can see in so many reviews, our staff is one of our strengths and I'm sure if you can contact us directly to the hotel explaining what happened... More 

moraira
Top Contributor
153 reviews 153 reviews
32 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 19, 2014

Luckily we were in 215, all the 15s have the outlook over the mountains from the corner window, the best rooms by far. We stayed 5 nights and found evrything about the hotel absolutely fine. Staff very friendly and helpful. They even pointed us to the municipal car park, which was 39 euros for 4 periods of 24 hours- by... More 

Was this review helpful? Yes 1
Isard H, Director de Recepción at Hotel De L'Isard, responded to this review

Dear janetwest, Many thanks to write on TripAdvisor about our hotel. We are glad your stay met your expectations. Regarding our WIFI service, we usually don't have any complaints about it but we will follow checking it to see if it was a punctual problem or we have to do some improvements on it. We hope to see you back... More 

Lleida, Spain
Top Contributor
50 reviews 50 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 12, 2014

We were at the hotel for one night, in a family room. The room was ok, no frills, but sufficient. We booked on the same day, so we couldn't ask for much more. Bed was comfy, a bit on the hard side, but ok. The problem with the room was the view: we could see the vents from the kitchen,... More 

Was this review helpful? Yes 2
Isard H, Director de Recepción at Hotel De L'Isard, responded to this review

Dear greatbaboon, Thanks for leaving your impression about our hotel. Regarding your inconvenience with the noise you could hear on your room, we are, little by little, renewing our windows to improve on that side and we hope we could have this inconveniences arranged in the next few months. Many thanks for your stay, we hope we could see you... More 

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Additional Information about Hotel De L'Isard

Address: Av Meritxell 34, Andorra la Vella AD500, Andorra
Phone Number:
Location: Andorra > Andorra la Vella Parish > Andorra la Vella
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel De L'Isard 3*
Number of rooms: 61
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Also Known As:
Hotel De L'Isard Andorra/Andorra La Vella

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