When we checked in for our weeks stay we were not greeted in a professional manner as the receptionist on duty did not speak one word to us .I handed her my Priority Club Card (Ambassador Level) and she allocated us a room and pointed to the elevator we had to use to reach our rooms.She did not utter a... More

From check-in to check-out we were impressed with the quality of the service we received, pricing and variety of food and comfort of our room. I just loved the clean, nice to walk on timber floor in our huge room. Often while the bed may be comfortable, many hotels neglect to put comfortable chairs to sit on - not here,... More

Originally I've booked a 2-room suite in Hotel Carlton Plaza (it is in the same hotel chain) - "a “chic” hotel in the heart of Andorra" as they position it. It is in the very center of Andorra la Vella near the Pyrenees department store. But when we arrived there we were told that because of the problems with the... More

Very nice hotel and good location. Really spacious room. Twin room has two big queen size bed. You can find also iron, kettle, safe deposit box in the room. They try to support the room very clean. Food is good for every choice. One BUT! Internet connection is poor. You need to ask for the passwords 1000 times and every... More

This property has been considerably renovated over the past two years. It is the third time we have stayed there, so they must be doing a lot of things well. The rooms are very large and well fitted-out with pale wood and nicely tiled bathrooms. They are very clean. Front of house staff (of whom there seem to be an... More

Comfortable hotel with good facilities, large well equipped room, but unfortunately very noisy, not from guest as you might think (tho they did contribute), but from the housekeeping staff. We had a corner room on the third floor next the housekeeping store/office. The staff shouted to each other constantly despite a do not disturb notice on our door, which I... More

This hotel is good overall. But the location is not so to say tourictic. You have to go up the hill to reach the sights, restaurants, shops, etc. So if you do not like walking a lot, you will not like the location. The hotel itself is good. Clean, spacious rooms, rich breakfast, helpful and friendly staff. Good spa services.... More

Personally I would replace the description of Holiday Inn Andorra as a luxury hotel or elegant hotel by comfortable hotel. If you are in Andorra for a skiing trip, the Holiday Inn Andorra La Vella is well located, scratching the centre and the shopping areas and with easy access to roads leading to the slopes. But here starts the catch... More

I stayed there for three nights ...it is in the city center ..close to a big shopping center ... the hotel was great , very clean also the staff from the reception was great ..they are very helpful !The room was very large , with a comfortable couch and a big business corner , minibar ,deposit box .You also get... More