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Novotel Andorra

Prat de la Creu s/n 011, Andorra la Vella AD500, Andorra
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Novotel Andorra
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439 Reviews from our TripAdvisor Community

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Frankfurt
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 30, 2015

This hotel is located pretty centrally, about a three-minute walk from the bus station and another few minutes' walk to the main shopping street. Everything was pretty normal here, i.e. nothing stood out in any sense. Staff seemed nice enough. The gym, located in the Mercure hotel (same chain) across the street, was adequate but not great. I noticed but... More 

Helpful?
Thank dhbar1
Prestigi H, Departamento comercial at Novotel Andorra, responded to this review

Dear client; Thank you very much for your nice comment. Your feedback encourages us to keep working every day to get to meet the expectations of all customers. Waiting to be able to receive you in another not very distant stay, receive a very cordial greeting. More 

Stoke-on-Trent, United Kingdom
Level Contributor
97 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed October 26, 2015

Easily found in the centre of town not far from the main bus route. Guests are allowed to use the gym and pool of the nearby Mercure Hotel but we did not take up the offer. Plenty of lovely restaurants nearby rather than using the hotel restaurant. Also within easy walking was the football ground where the National team play.

Helpful?
Thank Gareth S
Prestigi H, Departamento comercial at Novotel Andorra, responded to this review

Dear Gareth S; Thank you for your review of your recent visit to Novotel Andorra. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain our hotel brand standards. Your feedback has been shared to the... More 

Level Contributor
116 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 18, 2015 via mobile

the Novotel is a maximum 3 star hotel in my opinion. it was mentioned that there is a gym in the hotel but actually there is a gym in a near by hotel ( the mercure) and the gym is so old that we didn't use it. They cleaned our room only at 16:30 ( twice) though we left the... More 

Helpful?
Thank Ehudineze
Prestigi H, Departamento Comercial at Novotel Andorra, responded to this review

Dear Ehudineze; Thank you for your review and for taking the time to share your opinion. On behalf of our hotel, please receive our apologies in reference to the situations you had during your stay with us. We are saddened to know that there were some situations which distracted your attention for the complete enjoyment of your vacations. Be aware... More 

Chichester, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 7, 2015

The hotel was fairly clean , and the staff were fairly helpful. The swimming pool was very nice but was in the hotel next door. The garage where the car was parked appeared to shut at night. None of us could get the wifi to work for any length of time. The air conditioning was quite noisy. Andorra la Vella... More 

Helpful?
Thank Alison_L507
Prestigi H, Departamento Comercial at Novotel Andorra, responded to this review

Dear Alison_L507; We appreciate the time that you have invested on writing an overview of your stay with us. We understand the way you felt about the wifi situation experienced during your stay, I hope in general you had a pleasant stay, we are working on a daily basis to exceed our guest’s expectations and would love to have the... More 

Girona, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 11, 2015

I booked this hotel day-of, based solely on proximity to the city center, on-site parking, and permittance of pets. I didn't have very high expectations, but was really pleased where we ended up! Great location, right in the city center. Parking is directly under the hotel. The front desk and cafe staff were really kind, courteous and helpful. The rooms... More 

Helpful?
Thank youreapeein
Miami, Florida
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 27, 2015

Wonderful hotel, everything has been updated and brand-spanking new! It is reasonably priced with a luxurious feel! The dining for both breakfast and dinner is well-priced and contains a tremendous variety. The hanging meats (prosciutto) for breakfast were a pleasant surprise. There is food for every taste, complete with champagne in the morning for mimosas! The parking is convenient and... More 

Helpful?
Thank gabymak
Swindon, England, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 20, 2015

Best situated hotel. Easy walk to shops, room excellent, breakfast and dinner excellent value for money with buffet, the food could have been warmer but overall a great stay. Staff helpful and friendly.

Helpful?
Thank Mary S
Montpellier, France
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 15, 2015

The hotel is wonderfully located in the center of Andorra la Vella, in front of the river, at walking distance of everything in town. Personnel is charming and when I was there (April), there were hardly any other clients, so we were pampered. The breakfast buffet is quite good and large. Rooms are comfortable, but to our surprise we realized... More 

Helpful?
Thank TGIF2014
Moscow, Russia
Level Contributor
169 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed December 30, 2014

Location is decent for shopping access, Caldea spa is a 15 minute walk as well. Hotel is mediocre overall. Rooms are small and in need of some repair. Hall noise was a distraction but desk was not willing to move us. Beds are ok, temperature was difficult to control to find a comfortable level. Pool and fitness is in another... More 

Helpful?
1 Thank Forca_Barca
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