We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Andorra

Travelers' Choice award winner
Prat de la Creu s/n 011, Andorra la Vella AD500, Andorra
Hotel amenities
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Novotel Andorra
View Map
Add Photo Write a Review

384 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    106
    179
    75
    16
    8
See reviews for
213
98
13
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (384)
  • Mar-May only
    (66)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (60)
All months
Level Contributor
91 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

the Novotel is a maximum 3 star hotel in my opinion. it was mentioned that there is a gym in the hotel but actually there is a gym in a near by hotel ( the mercure) and the gym is so old that we didn't use it. They cleaned our room only at 16:30 ( twice) though we left the... More 

Was this review helpful? Yes
Prestigi H, Departamento Comercial at Novotel Andorra, responded to this review

Dear Ehudineze; Thank you for your review and for taking the time to share your opinion. On behalf of our hotel, please receive our apologies in reference to the situations you had during your stay with us. We are saddened to know that there were some situations which distracted your attention for the complete enjoyment of your vacations. Be aware... More 

Chichester, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was fairly clean , and the staff were fairly helpful. The swimming pool was very nice but was in the hotel next door. The garage where the car was parked appeared to shut at night. None of us could get the wifi to work for any length of time. The air conditioning was quite noisy. Andorra la Vella... More 

Was this review helpful? Yes
Prestigi H, Departamento Comercial at Novotel Andorra, responded to this review

Dear Alison_L507; We appreciate the time that you have invested on writing an overview of your stay with us. We understand the way you felt about the wifi situation experienced during your stay, I hope in general you had a pleasant stay, we are working on a daily basis to exceed our guest’s expectations and would love to have the... More 

Girona, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 11, 2015

I booked this hotel day-of, based solely on proximity to the city center, on-site parking, and permittance of pets. I didn't have very high expectations, but was really pleased where we ended up! Great location, right in the city center. Parking is directly under the hotel. The front desk and cafe staff were really kind, courteous and helpful. The rooms... More 

Was this review helpful? Yes
Miami, Florida
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 27, 2015

Wonderful hotel, everything has been updated and brand-spanking new! It is reasonably priced with a luxurious feel! The dining for both breakfast and dinner is well-priced and contains a tremendous variety. The hanging meats (prosciutto) for breakfast were a pleasant surprise. There is food for every taste, complete with champagne in the morning for mimosas! The parking is convenient and... More 

Was this review helpful? Yes
Swindon, England, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 20, 2015

Best situated hotel. Easy walk to shops, room excellent, breakfast and dinner excellent value for money with buffet, the food could have been warmer but overall a great stay. Staff helpful and friendly.

Was this review helpful? Yes
Montpellier, France
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 15, 2015

The hotel is wonderfully located in the center of Andorra la Vella, in front of the river, at walking distance of everything in town. Personnel is charming and when I was there (April), there were hardly any other clients, so we were pampered. The breakfast buffet is quite good and large. Rooms are comfortable, but to our surprise we realized... More 

Was this review helpful? Yes
Moscow, Russia
Level Contributor
158 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed December 30, 2014

Location is decent for shopping access, Caldea spa is a 15 minute walk as well. Hotel is mediocre overall. Rooms are small and in need of some repair. Hall noise was a distraction but desk was not willing to move us. Beds are ok, temperature was difficult to control to find a comfortable level. Pool and fitness is in another... More 

Was this review helpful? Yes 1
Alexandra Headland, Australia
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 7, 2014

We have stayed at the Novotel Andorra on 4 occasions now and we find it comfortable, clean and convenient. The rooms are adequate and the bed was good. The reception staff were very friendly and helpful. Parking was convenient but at a charge (12 Euro per night). The location was ideal for access to shops. Unfortunately, we can not recommend... More 

Was this review helpful? Yes
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 11, 2014

Andorra is one of those countries it is nice to say you have been to. There is really nothing going on in the city of Andorra la Vella in February. The hotel was fine and, unlike most others, I always find it a bit exotic when the staff doesn't speak English. There is a public car park close to the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (69)
Viewed
Dining (2)
Viewed
Hotel & grounds (8)
Viewed
View from room (4)
Viewed
Room/suite (14)
Viewed
Bathroom (4)
Viewed
Pool/beach area (6)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (6)
Viewed
Dining (3)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Andorra la Vella hotels
0.4 mi away
Holiday Inn Andorra
Holiday Inn Andorra
#5 of 38 in Andorra la Vella
4.0 of 5 stars 526 reviews
0.2 mi away
Hesperia Andorra la Vella
Hesperia Andorra la Vella
#2 of 38 in Andorra la Vella
4.5 of 5 stars 632 reviews
0.2 mi away
Andorra Park Hotel
Andorra Park Hotel
#1 of 38 in Andorra la Vella
4.5 of 5 stars 599 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Plaza
Hotel Plaza
#3 of 38 in Andorra la Vella
4.5 of 5 stars 414 reviews
0.0 mi away
Hotel Acta Arthotel
Hotel Acta Arthotel
#4 of 38 in Andorra la Vella
4.0 of 5 stars 526 reviews
0.0 mi away
Hotel Mercure
Hotel Mercure
#13 of 38 in Andorra la Vella
3.5 of 5 stars 222 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay