We went to this hotel because my parents had been last year and loved it. There seemed to be a lot of groups there composed of different family generations which was really nice. The beach location was great as there was a little protected area almost like a sea swinnming pool which was safe for children and cautious swimmers. We... more

We have just returned from The Imperial Beach having had an amazing break. Have been reading some of the other reviews, and wonder if it was the same hotel! We never had a problem finding a spot on the sun loungers, and with our extended party there was nine of us.Ok, perhaps if a critisism could be made, the bathroom... more

We stayed for a week at this hotel. It was spotlessly clean, the housekeepers came to the room everyday, and even the toilets in the communal areas were absolutely faultless everytime I went in there. All of the staff were very friendly and helpful. The food in the restaurant was very nice and plentiful. There were vegetarian options, but they... more

Our Visit to the hotel was very mixed the staff were very accommodating but the standards of the hotel were very poor we were led to believe that the hotel was a 4* but the standards were more of a 3* the bathrooms were scruffy cracks and gaps around the bath, toilet flush button broken dirty around toilet base, we... more

This was our first stay at thsi hotel and we really enjoyed it. the food was fantastic, we couldnt fault the buffet breakfast and dinner. they had themed nights most nights in the restaurant such as italian, chinese, mexican, but they always had a carvery option that the chef did every night, which was great. The location is right by... more

stayed in this hotel for two weeks..Reception Area needed a good clean and decorating the Receptionists needed to smile a bit more and be helpful to clients.. lifts were constantly going out of order..Carpets in the Corridors leading to the bedrooms were not clean it could have been redocorated. Bedrooms had no Fridges ..you could only get Sky TV bedrooms... more

Well what can I say I have been coming here since 2000 and it just keeps getting better each year. The staff are just fantastic and so polite, yes some area may need updating and yes some things are expensive but overall the hotel is excellent, the food I must say just keeps getting more enjoyable every year - so... more

Hotel - clean and tidy, but is out of the 80's and seriously needs a make over. Rooms had no fridge and the tv only had sky news in English. TV also was something from the early 90's and not what we are used to Food - A good selection, kids got nuggets or fish fingers on request. They think... more

This is the second time we have been to this hotel. This hotel is very impressive, clean, nicely decorated with fantasic staff. There is a wonderful entertainment team who really made our holiday what it was for every member of our family. The childrens club was extremely well organised with a wide variety of activities run by a fun filled... more