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Smartline Paphos

Pari Street | P.O. Box 62459, Paphos 8064, Cyprus (Formerly Mayfair Hotel)
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1 room 1 adult
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Smartline Paphos
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282 Reviews from our TripAdvisor Community

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Ashton in Makerfield, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The holiday overall was excellent.The hotel was excellent in all respects.All the staff were courteous and helpful.particularly Michelle and George in reception,and the Maitre de in the dining room.Whilst it did not affect our enjoyment of the holiday.the hotel's location is not in the most celubrious of areas. The evening entertainment was good in the first week.However,the second week was... More 

Helpful?
Thank Gwendoline U
Christros P, General Manager at Smartline Paphos, responded to this review

Dear Gwendoline, I would like to thank you for your review. I am glad you ejoyed your holiday and that is what we want for any future guest. Guest satisfaction is our Top priority for 2016 More 

warwick
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel if you want to be in the middle of nowhere with nothing to do and no sunbed to do it on, the hotel is in two parts one part is very rundown with a pool that needs a good clean and the other, the refurbished part looks ok, both pools too deep to leave children... More 

Helpful?
1 Thank latedeallover
Christros P, General Manager at Smartline Paphos, responded to this review

Dear Sirs, I am the new General manager of the property and would like to reassure you, that this will not be the case in the future. Guest satisfaction was always my TOP priority in the 25 years I have been a Hotel Manager. Please allow me to appologise and if you are ever back in Paphos, even in another... More 

Solihull
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hi Can anyone provide any pictures of the Twin Room Adapted with a Walk in shower wet room as I have clients looking to book and need to see the pics before booking? They need to know that the bathroom is suitable for the person

Helpful?
Thank Barryjohnson
Christros P, General Manager at Smartline Paphos, responded to this review

Dear Mr. Johnson, our adapted rooms are being currently renovated (are striped down, so no pictures possible). The are very big, doors are 110cm. Alone the shower room is huge (18m2) and has a the roll-in shower, a toilet and a wash hand basin. More 

Kent, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We visited this hotel for new year and was looking forward to a nice break. The hotel was in fact getting ready to shut down for a few months. We were not informed of this. The food was ok but every day was almost the same. The staff on reception were very polite and helpful. The entertainment was awful ,... More 

Helpful?
1 Thank Samantha S
Christros P, Manager at Smartline Paphos, responded to this review

Dear Sirs, I am the new Manager of Smartline Paphos (just started) and would like to thank you for your review. Guest comments help us improve our selfs. As far as heating at the bar is concerned, I checked it and was the first think I have ordered. I far as the rest is concerned, I am really sorry you... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 7, 2016 via mobile

We spent time here from the 18 till the 28 of December. While we stayed it was my 50 birthday. I had a fantastic time and the staff went out of their way to make my birthday. The hotel was clean and the staff lovely. Nothing was to much trouble. The Christmas gala meal was out of this world. Something... More 

Helpful?
4 Thank debbie1965blue
Christros P, General Manager at Smartline Paphos, responded to this review

Dear Debbie, thank you for your kind comments which I have forwarded to our staff. I am the new Manager, just started, so I was not there to share your experience. One think for sure, we want in the future all our guets to enjoyy their holiday as you did. More 

Glasgow
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 5, 2016

Had a great time at Smartline hotel,all staff very friendly and a big thank you to the amazing talented Zoey for entertaining us all week. Food was good always something to eat only problem with it was it was cold if there was a microwave in restaurant that would have been a blessing. Will definitely return to this hotel

Helpful?
3 Thank Anne O
Christros P, General Manager at Smartline Paphos, responded to this review

Dear Anne, thank you for writting a review foor our property. I will forward your comments Zoey, which as a I have senn from other reviwes has been doing a very good job. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

What an amazing place! To start with its only a 25 minute transfer from the airport When you arrive you'll be greeted by happy, smiley staff, who will do anything** to make sure you enjoy your stay. Stayed with young family, who all loved it, the entertainment team are so friendly, and always do their best to put on a... More 

Helpful?
1 Thank GaryHolt
Christros P, General Manager at Smartline Paphos, responded to this review

Dear GaryHolt, I am the new General manager (just started) and would like to you for your review. I was running the property also few years ago and know most of the staff. When I read your review, It makes me proud to be the Manager of such staff. I will selculate your review to our staff, as good reviews... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 3, 2016

Baths still with paint over enamel wear, showers that don't stay on the holders, public loos really poor. However, general appearance and pool area etc looks fine. Dining area is functional but not at all atmospheric. Restaurant staff do their level best to help. Food - average for 'international cuisine' and plenty of fresh salad available....

Helpful?
2 Thank Angela T
Christros P, General Manager at Smartline Paphos, responded to this review

Dear Angela, I am the new General Manager (just started) and would like to thank you for your review. We are at the moment doing a full scale maintenance in all rooms, to fix all details, as after all, details make the difference. Isuues like you describe should not and will not exist in Smartline. Our Menus are also being... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 2, 2016

The hotel is in a great location, between the harbour and old town, and also not far from the beach at coral bay, which can easily be accessed by the local bus (615). All of the hotel staff are friendly, welcoming and tentative to all our needs. The entertainment from Zoey was brillaint especially on new years eve, with her... More 

Helpful?
2 Thank Katy J
George Z, General Manager at Smartline Paphos, responded to this review

Dear Katy We would like to take this opportunity and thank you for your nice comments and review. Our staff was very pleased to see your kind words. In regards with the indoor pool we do not advertise that is heated. If you check our website or the Tour Operator's brochure it clearly says that the indoor pool is not... More 

Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 2, 2016

Stayed at the hotel for a week at Christmas as part of a single's holiday, and can highly recommend the hotel. The rooms were spotlessly clean, and spacious with a balcony. There was a good range of food at breakfast. and the evening meals were better than other hotels in which I have stayed. All staff were friendly and helpful,... More 

Helpful?
2 Thank Andy R
George Z, General Manager at Smartline Paphos, responded to this review

Dear Andy We would like to thank you for your recommendation of our hotel and we are happy to see that we have met your expectations. Our food standard is true that is of high level and we continuously train the staff to keep the good levels. Wishing you a healthy 2016 and we look forward to welcome you again... More 

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