Location is undesirable but handy for buses to all locations. We booked all inclusive but were given a self catering apartments, two of which overlooked the ghetto at the back of the complex.
The meal options were limited to 4 choices and there was no food at all after 9pm. Staff were very helpful, pleasant and overworked. The entertainment team...
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All comments are appreciated. Unfortunately not all rooms can face the pools of the hotel. We have food available for our all inclusive guests from 7:00am until 9:00 pm and unlimited beverage consumption until midnight. We honestly believe that it should be enough. The hotel, facility and service wise should have been more than 3 stars.
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The Mayfair appartments are fantastic and in a good location. The only snag is the views from the hotel. We were a party of 6 and therefore had two appartments between us. The first apparment was okay as it looked over the hotel complex, the pool and you could see the live entertainment from your balcony. The one me and...
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Thank you very much for your comments. We take them into consideration in our effort for constant improvement of our services.
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PLEASE READ THIS, I HAVE NEVER BEFORE FELT THE NEED TO COMPLAIN ABOUT A HOLIDAY BEFORE!!!!.if you are planning a holiday to this hotel, DO NOT WASTE YOUR MONEY OR HOLIDAY HERE TIME IS TOO PRECIOUS !!!!! we arrived not long after 10pm on an all inclusive basis to be told that no food was available and they are not...
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We appreciate all comments. We understand that the first impression upon your arrival after 10 pm. when no extra food was available, was not a pleasant one. Allow me to disagree on the rest of your comments that do not match the majority of comments in this site. We are truly sorry to find out afterwards that your mom is...
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asked for 4star told 3plus star NO. first room smelt terrible told to pay extra 750 euros if we wanted to move to another hotel did not have already paid £15000 for 10 day ALL INCL if you could call it that FOOD COLD.NOT ENOUGH CHOICE. Not a table cloth in sight only one nice staff Ellenor entertainment good Room...
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We regret that we have not managed to exceed your expectations, which is our primary mission in this hotel. However, we feel that some of the comments made are a bit harsh and do not represent the true picture of the hotel. Hope that you did not actually pay 15000 pounds for a 10 day vacation in Mayfair, as this...
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stayed here for 2 weeks on all inclusive deal had appartment over looking1 of the pools very clean good shower and maid service. staff very helpful and food excellent bar service was abit slow as all drinks had to be ordered thro waitressess who were rushed off their feet sometimes.entertainment left alot to be desired as it consisted of shows...
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Thank you and we wish you all the best for the future!!!
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satff, particularly in reception, were very helpful and had a lot of local knowledge
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Thank you for your kind comments.
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First time for us in Paphos (4 adults). The hotel was clean and tidy. What do you people want who have given this a bad review? The food was really good and tasty, plenty to choose from at every meal time (compliments to the chef). The bar staff were very polite and friendly. Thanks guys. Pool areas are lovely with...
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Your kind comments are highly appreciated by all the management and staff, especially from the entertainment team.
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We arrived at 23 50 we checked in quickly and directed to our room, no porters. We were able to get a well needed drink after our journey also some water to take to our room.
The beds were very hard, the rooms basic but sufficient. After a restless night went to breakfast plesently surprised at choices food was good...
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We thank you very much for you comments. As a new manager here at the hotel, I have come across your comment for the beds being hard, twice before. I must admit, visiting other European countries myself, that the mattresses used are much softer, than what we use here in Cyprus. As for the all inclusive, we have decided that...
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we came here with our 2 daughters thinking there would be plenty to keep them busy but as i turns out there was nothing to do at all, the indoor swimming pool was SO cold even though it said heated, there was no staff wondering around the only staff we seen was when we ate or went to the bar,...
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We are sorry to hear this now and wished that this was brought to our attention in order to take immediate action. Mayfair has the following facilities for children: Kids club, daily kids activities from UK entertainers, mini golf, table tennis etc. We are well known through the tour operators as a family hotel suitable for children.
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Arrived at the hotel, however we had booked a family room, and one wasn't available which was annoying, but we were given two rooms containing two double beds each, which was great, much more space for the same price, however the air con wasn't working and it still wasn't fixed when we left, so we were stuck with electric fans,...
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Firstly, we would like to apologize for any inconvenience the lack of air-conditioning caused during your stay at our hotel. The hotel is now equipped with a second chiller to serve as a backup in case of failure, to avoid future discomfort of our guests. We appreciate and thank you for your nice comments.
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