Had already booked this hotel when I read some of the reviews and was very worried as a result. I just wonder what some people are looking for in a holiday. Admittedly we went March/April so it was quiet and summer holidays would be much busier, but the staff were without exception pleasant, helpful and all spoke excellent English. We... more

I was a bit apprehensive about staying at this hotel and resort after reading an earlier review. However, from the moment of our arrival at the airport to our departure, everything went as smoothly as I could possibly wish. The room (bungalow) was fully equipped and clean. The service was excellent, e.g., on our late arrival 11:00pm the TV didn't... more

Acapulco Spa Resort Hotel & Villas Kyrenia / North Cyprus Booked through Cyprus Paradise for one week half board at the Acapulco. Flew with Cyprus Turkish Airlines which wasn't the best of airlines. Staff are not very friendly but the airline meal was quite good and didn't cost anything. You even get a free drink but they don't appear to... more

We booked a a bungalow in the grounds. Despite what the brochure said it has no seats outside and nowhere to sit and relax. There was no tea/coffee making facilities. The fridge was bare and never filled. No stationery. No information on location of restaurants, facilities, activites, or how to use the safe. The air conditioning was unacceptably noisy and... more

- Dirty hotel; needs urgent clean up, fumigation and renovation - Unprofessional staff - Very expensive drinks; rip-off, robbery - Only good thing about it; good location more

Lovely located hotel, superb beach, friendly staff, good food selection but poor room standard for 5 star status. Bath room had mould around edges. Shower head probably years old with cleaning needed badly.and cleaning staff with no English knowledge. Charged for safe...eh? 5 star? drinks a proper rip off! Coca Cola costs £5.00 in the hotel...what?? Could improve and really... more

If you like peace & quiet this is definately not the hotel for you. The hotel is a large complex with an excellent size pool and nice spa facillities. It also has a lovely stretch of sandy beach. Now for the bad bits:- The pool area- Extremely loud beat box music is played from 10.00am till 5.30pm every day. The... more

Excellent HUGE pool, great waterslides and lovely long clean beach. A big bonus not to race for beds, hundreds of them, also on the beach. We stayed in a bungalow which had excellent and very welcome air-conditioning, though a bit dark as we couldn't open the shutters without the windows. Breakfast was good, but we found dinner looked better than... more

The hotel beach and swimming pools very clean, plenty of sunbeds available. The bungalow was good standard, although the air conditioning unit was constantly leaking water. The restauraunt food was excellent plenty of variety and the restaurant staff very polite and helpful. The problem with the hotel is the attitude of the reception staff and the very expensive prices of... more