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All 52 Luxembourg City hotels

Novotel Luxembourg Centre

4.0 of 5 Hotel   |   35 rue du Laboratoire, Luxembourg City 1911, Luxembourg
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Novotel Luxembourg Centre
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A recent review
3 of 5 stars reviewed 2 days ago
Kevinno7 Leeds, United Kingdom
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481 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Leeds, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Enjoyed my stay, was here for buisness,quiet hotel,excellent wifi,food abit pricey, room is clean,breakfast was very good small bathroom wth only a shower,good location 10 mins from the airport ,would stay again

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England
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed in Novotel Luxembourg for two nights. It is situated in a quiet corner with the close proximity to the old town and L.Gare. The reception staff was nice but still you needed to ask for welcome drinks and my son had got no present. We had asked for a room with the facilities for disabled and got none.... More

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AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Guest, Firstly, thank you very much for taking the time to leave us your feedback. Please, accept our apologies for the inconviniences you may had followed during your stay. Be ensure that your comments will the transmitted to the concerned manager to ensure that this matter will be solved in the future. Do not hesitate to contact us directly... More

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 4 nights and it has some positives and negatives. Check-in/out was easy, efficient and friendly. Common areas were clean and comfortable, there was always some music, but not too loud. There was good service in the bar and restaurant, and also with room service. Food was good and seemed a bit less expensive than... More

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AndrePecheur, Responsable réception at Novotel Luxembourg Centre, responded to this review

Dear Guest, Firstly, we regret you didn't enjoy your stay at Novotel Centre Luxembourg. And we are sorry for that and we apologies us. All the Novotel standard as the same every where in the world. We hope to receive you on another stay with a better service. Yours sincerely, Aurélie CHEVASSUS More

Tralee, Ireland
1 review
4 of 5 stars Reviewed 2 weeks ago

the room was very comfortable.we enjoyed the breakfast we cant fault any of that.but on room service it was shocking.i rang down to reception for coffee;tea and extra mini milks for a cuppa.to our amazement we had to ring down for a second time after hour and half and they told us they would be up right away.to make a... More

Was this review helpful? Yes
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Guest, Firstly, thank you for taking the time to leave us your feedback. Please, accept our apologies for the inconvinient and take note that your comments will be shared with the whole team to take the necessary measures. I look forward welcome you again at Novotel Luxembourg Centre to give you a better experience. Best Regards, More

koersel
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is as you expect from novotel. Large clean room,great bed,nice bathroom. Good and very friendly staff. Breakfast as in any other novotel,up to standard. We also spent some time at the bar,nice to sit and have a few drinks. On Sunday we had a light lunch @ the restaurant, same quality as breakfast, very good. We really enjoyed... More

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AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Guest, Thank you so much for your kindly comment which highly encourages all the team to continue offering our guests an excellent experience with us. Looking forward welcoming you again soon at Novotel Luxembourg Centre. Best regards, More

Wisconsin Rapids, Wisconsin, United States
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was clean. It was close enough to the places we wanted to walk to. The service was okay, not overly friendly. Our room was big for a european hotel. The breakfast buffet was very good, considering it was included, but there is no way I would pay 20 euros for it (which is, I think, the charge if it's... More

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AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear guest, Thank you very much for taking the time to leave us a comment. Please, take note that your reviews are really important for us and we regret you had the feeling of no overly friendly staff in the Hotel. We hope we will have the opportunity to welcome you again at Novotel Luxembourg Centre to offer you a... More

Peterborough, United Kingdom
Top Contributor
97 reviews 97 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 11, 2014

The Luxembourg Centre Novotel proves a fantastic base to explore the beautiful and historic city of Luxembourg. Check in was simple and straightforward and we were soon in our clean and comfortable room with two double beds. I stayed with two friends and the room was plenty big enough for the three of us and had all the services that... More

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AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Guest, Many thanks for posting a review and for the positive feedback! It is great to read how much you have appreciated the location, facilities and service at the hotel. We certainly hope to welcome you again at Novotel Luxembourg Center Best regards, More

El Salvador
Top Contributor
61 reviews 61 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 22, 2014

The hotel is only 10 minutes walk from the old town and is close to a supermarket. Breakfast was good and staff extremely helpful. Hotel provided baby cot and highchair. The only negative is that we found the room stuffy because there was no opening window.

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AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Guest, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. It’s always a pleasure to read that our guests appreciated our quality of service. I look forward to welcoming you again very soon. Best regards, More

Baden-Württemberg, Germany
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2014

We took a weekend trip to Luxembourg in January. We were so pleased with the off season discounts offered by the Novotel. We enjoyed our room, breakfast, and the location of the hotel. The room was quiet, big, and only a 15 minute walk to the city center! The breakfast was huge, and of a good quality. I would say... More

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AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Guest, We are pleased to read your comments about our hotel, and the location, and would like to thank you for it. We hope we will welcome you again in the future. Best Regards, André Pêcheur General Manager More

Senior Contributor
31 reviews 31 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 18, 2014

The location is in a business setting not far from the train station. Service in the restaurant and reception was top-notch - thanks! The rooms are average. My carpet had a couple of brand marks from cigarettes which is really bad! The food in the restaurant was overcooked and had way too much cheese (both the risotto and the minestrone).

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AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Guest, We would like to thank you for your comments regarding our hotel, and are please to read that you enjoyed the services at the reception and in the restaurant. We apologies regarding the things you dislike in our establishment, we will inform the different services about your comments. All your remarks will help us to improve the quality... More

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Additional Information about Novotel Luxembourg Centre

Also Known As:
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg Centre Hotel
Novotel Luxembourg City Centre
Novotel Luxembourg City
Luxembourg City Novotel
Novotel Luxembourg Centre Luxembourg City
Address: 35 rue du Laboratoire, Luxembourg City 1911, Luxembourg
Location: Luxembourg > Luxembourg City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Family Hotel in Luxembourg City
#6 Luxury Hotel in Luxembourg City
#11 Business Hotel in Luxembourg City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Luxembourg Centre 4*
Official Description (provided by the hotel):
The Novotel Luxembourg Centre is a 4 star hotel located in the UNESCO World Heritage listed historic centre of Luxembourg, 3 minutes from the train station serviced by the TGV East high-speed train. It features 150 modern and comfortable rooms, a bar and a restaurant, as well as 7 rooms for meetings and seminars. The hotel is equally suited to business trips and holidays with your partner or family. Take advantage of the fitness centre and the many nearby tourist attractions and activities. ... more   less 
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