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BEST WESTERN PLUS Grand Hotel Victor Hugo

Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
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BEST WESTERN PLUS Grand Hotel Victor Hugo
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172 Reviews from our TripAdvisor Community

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Liverpool, United Kingdom
Level Contributor
225 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed November 1, 2015 via mobile

Clean room comfortable bed. Reasonable bathroom. I didn't like the tiles on the floor in the bedroom. It's a strange choice for a city hotel. Carpets would be much preferable. The curtains were a total disgrace being a light see-through material which kept virtually no light out of the room and allowed it to be seen from across the street... More 

Helpful?
Thank Pipehitter
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear Pipehitter, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Krakow, Poland
Level Contributor
97 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed November 1, 2015 via mobile

Good: Walking distance from city center, also close to EU district Free wifi Clean room Clean bathroom Low price for room Shops and restourants nearby, big variety I will come back for sure Not so good -small room -quite noisy(room faceing street)

Helpful?
Thank krakowiak81
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear GAVIN LEAGAS, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 26, 2015

This was a clean, comfortable room. Wifi was great. Location very good. My only complaint is that my room in the annex was very close to the elevator and stairs and sound really travels. I would request a different room if I stayed there again. Otherwise, no problems at all.

Review collected in partnership with Best Western

Helpful?
Thank patriciarR8997CN
London, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 22, 2015

I deliberately chose this hotel as it is away from the centre of Luxembourg, but it is still very easy to get to. It is a nice business hotel, in easy accessible area with some lovely local restaurants, coffee shops and bars. Overall my stay at this hotel didn't disappoint. The staff were friendly and my room was clean and... More 

Helpful?
Thank Dan D
Victoria
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 16, 2015

We stayed at the Best Western in Luxembourg Oct 5-6. It was our first visit there. The staff were exceptionally helpful and we can't say enough about their attentiveness and assistance. They went beyond what is expected these days. The room was spacious and clean and offered all the amenities - a safe, fridge, heated towel racks, etc. The only... More 

Helpful?
1 Thank Dave555
london
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 14, 2015

A nice hotel lobby, and large rooms with large bathrooms. My curtains would not close though, and the technology in the room was ancient. Was convenient for the concert venue we were attending. The price seemed steep for what it was. The hotel is about a twenty minute walk from the downtown area perhaps 45 from the central train station.

Helpful?
Thank zane_8
Rotorua, New Zealand
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 5, 2015

Stayed at this Hotel 7th to 10th September 2015. Very clean, quiet and well priced. Short walk to shopping and sight seeing. Enjoyed stay there very much. Lovely meals. Would recomend highly for any one wishing to visit Luxembourg.

Helpful?
Thank Beverley H H
Cape Town Central, South Africa
Level Contributor
122 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed September 30, 2015

This hotel is about 3km outside of the city centre with good access to buses. However, I'd have preferred to have been in the Old Town of Luxembourg. The neighbourhood is quite nice with a large number of decent restaurants around it. A 1.5km walk from the hotel takes you to places only the locals would really eat at which... More 

Helpful?
Thank Diane L
Ayrshire
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 27, 2015

Located close enough to old town and other tourist sights. Cheap/free overnight car park round the corner. Pleasant breakfast in conservatory, though when it rains there can be leaks!! Helpful receptionist on desk. Thanks

Helpful?
Thank ardeer1
Luton, UK
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed September 27, 2015

Check in was straight forward and well handled but it went down hill from the point I was told I was staying in the annexe building on the opposite side of the road to the main hotel. The room itself was an average is size with a single bed. The view from the window was awful, overlooking a rear alley... More 

Helpful?
Thank Stew2205

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