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All 51 Luxembourg City hotels

BEST WESTERN PLUS Grand Hotel Victor Hugo

4.0 of 5 Hotel   |   Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
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Ranked #17 of 51 Hotels in Luxembourg City
A recent review
4 of 5 stars reviewed 1 week ago
Rob H Wroclaw, Poland
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116 reviews from our community

Traveler rating
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    30
    6
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wroclaw, Poland
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a business / travel hotel, with some extra amenities (sauna, gym) that make it suitable for city breaks. It's just a hotel; there is a bar but there is no food - not even bar snacks. The rooms are a bit small, but clean and well laid out. The bed is comfortable, there is no outside noise (that... More 

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Netherlands
Top Contributor
59 reviews 59 reviews
45 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, room was good. easy reachable with two buses from the trainstation. I stayed in the main hotel. Across the street is an annex. breakfast was ok. Room was bit a chilly but very good. Within 1 km walking distance from main city centre (Oberstadt/Haute Ville). Half an hour underway to the railway station in the morning but ok... More 

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Suffolk
Top Contributor
55 reviews 55 reviews
39 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for three nights for a city break. Room: The room was in the annex part of the building over the road from the main hotel. It was a good size, clean and warm. The bed was a little soft but generally ok. Staff: Friendly, polite and helpful. They spoke English. Location: The hotel is a little out but... More 

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

London, United Kingdom
Top Contributor
377 reviews 377 reviews
92 hotel reviews
229 helpful votes 229 helpful votes
4 of 5 stars Reviewed December 5, 2014

I liked this hotel, the lobby is well decorated the hotel,is well connected with the city centre and the rooms, while small they are well decorated, but in my opinion the biggest strength of this hotel was the service the ladies in reception are amazingly nice and helpful and well over the standards shown in equivalent hotels, to them and... More 

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Darmstadt, Germany
Top Contributor
70 reviews 70 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 4, 2014

we stayed for one night in this Hotel. the Location is perfect to do Business visits at strassen, a certain industrial area of Luxembourg. we arrived late in the evening and there was no choice any more to get a smokers room. the hotel is spread in two pieces located on both sides of ave victor hugo. we picked the... More 

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Cincinnati, Ohio
Contributor
18 reviews 18 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 11, 2014

While this is not on the most exciting street itself, the hotel is close to the National Theater, and other parts of town. We could easily walk to nice nearby restaurants (we enjoyed the nicely priced Italian food at Porta Nova Restaurant), and it did not take too long to get to the center or town (sushi at Aka Cite... More 

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Olney, Maryland
Top Contributor
61 reviews 61 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 23, 2014

I decided to take a quick 2 -day vacation in Luxembourg. The hotel is located about an easy 10 minute walk from city center. Staff was friendly and pointed out some of the city site-seeing in the immediate area. (The Best Western International is located across the street from the main train station.) Our room was not located on the... More 

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Milton Keynes, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 20, 2014

Staff were welcoming and helpful and the hotel is conveniently situated. Breakfast was ludicrously expensive as were the drinks. Road outside is very busy but the overarching irritating issue was the tiled floors throughout rendering the hotel an echo chamber. Agree that I cannot rationalise how they class it as 5 stars!!

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Swindon - England
Top Contributor
96 reviews 96 reviews
88 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed September 10, 2014

My wife and I stayed here for 3 nights. The hotel is situated about 10 minute walk from the upper city and 20 minutes from The Grund. The reception staff were particularly helpful and warming. They were very pleasant, helpful and curtious. The room was spotlessly claen and had all the amenities we required. We were on the 5th floor... More 

Was this review helpful? Yes 1
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Geneva, Switzerland
Top Contributor
70 reviews 70 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed August 27, 2014

We stayed there 4 nights long as we had a package offer flight + hotel last July. But it was a total disappointment! Ok, the hotel and the rooms are clean. Also, the location is very good as it is between the main avenue to the airport and the old town of Luxembourg city. Besides, there are very good (and... More 

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

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Additional Information about BEST WESTERN PLUS Grand Hotel Victor Hugo

Address: Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Grand Hotel Victor Hugo 4*
Number of rooms: 45
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Also Known As:
BEST WESTERN PLUS Grand Hotel Victor Hugo Luxembourg/Luxembourg City
Hotel Style:
#11 Luxury Hotel in Luxembourg City

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