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All 51 Luxembourg City hotels

BEST WESTERN PLUS Grand Hotel Victor Hugo

4.0 of 5 Hotel   |   Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
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Ranked #15 of 51 Hotels in Luxembourg City
A recent review
4 of 5 stars reviewed 1 week ago
wila Swindon - England
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101 reviews from our community

Traveler rating
    27
    35
    26
    6
    7
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25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
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English first
Swindon - England
Top Contributor
90 reviews 90 reviews
84 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed here for 3 nights. The hotel is situated about 10 minute walk from the upper city and 20 minutes from The Grund. The reception staff were particularly helpful and warming. They were very pleasant, helpful and curtious. The room was spotlessly claen and had all the amenities we required. We were on the 5th floor... More

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Geneva, Switzerland
Top Contributor
55 reviews 55 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed there 4 nights long as we had a package offer flight + hotel last July. But it was a total disappointment! Ok, the hotel and the rooms are clean. Also, the location is very good as it is between the main avenue to the airport and the old town of Luxembourg city. Besides, there are very good (and... More

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More

Evrehailles, Belgium
Top Contributor
90 reviews 90 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed here several times now, for business. I choose it because a) it is well located on the outskirts of the old city city centre, b) it has AC, c) it has free parking across the street from 6 PM to 8 AM, d) it allows pets, e) the breakfast is good quality, albeit expensive, and f) the neighbourhood... More

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 12, 2014

My first room was "across the street", but was a bit to warm. The front desk was however extremely helpful and offered me a room in the main building. Very friendly staff. The location is very nice as well. Walking distance to the center. Recommend this hotel for business travel,

Was this review helpful? Yes 1
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More

Ljubljana, Slovenia
Top Contributor
199 reviews 199 reviews
189 hotel reviews
775 helpful votes 775 helpful votes
4 of 5 stars Reviewed July 7, 2014

Stayed at the hotel for 4 nights. Since I was arriving early (around 11 am), I sent them an email asking for an early check-in. When I got there there was no problem checking-in early, as a Diamond Elite BW Rewards member they even upgraded me to the main building instead of the annex which I booked. The check-in was... More

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More

London
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 25, 2014

Our check in was easy, quick and friendly and we were upgraded to a superior room, paying 70 Euros for a single occupancy room including breakfast, my friends in double occupancy paid 80 Euros. This was during the Luxembourg National Day weekend. The room was very clean and well maintained. It had all the facilities required, plenty of storage, a... More

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Stockholm, Sweden
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 25, 2014

What can you tell about a Best Western Plus brand? In this case, The Victor Hugo, it´s a really nice Hotel with a perfect location and divided into the main building and the Annex. I stayed in the Annex, something you might to remember when you read this. The reception staff was both lovely and welcoming, they have nailed the... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 25, 2014

I booked two classic double bethrooms for UK bank holiday. Extremaly helpful reception, very clean room, excellent location. Fantastic service for the price I paid. One downfall is lack of car park but the public one is 5 min walk and is free from friday 6 pm till monday 8 am. Highly recommended!

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

England
Top Contributor
88 reviews 88 reviews
59 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed May 23, 2014

just booked 4 rooms & got a reduced rate for all rooms including a junior suite. the rooms were very clean with a large shower room - a lcd tv with coffee facilitys. the breakfast buffet was always fresh and there was a wide choice. overall a very good stay

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear David, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Brussels, Belgium
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 17, 2014

Spent 2 nights there in the main building, nice but small room, big bathroom . Smoking floor, good for me. Everything nicely decorated, lovely lobby. Free coffee a gogo in the breakfast area. No coffe- teafacilities in the room. Slippers. Bathroom amenities provided upon arrival are just the essential showergel and shampoo, no frills. But it is apparently possible to... More

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Additional Information about BEST WESTERN PLUS Grand Hotel Victor Hugo

Address: Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Grand Hotel Victor Hugo 4*
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Also Known As:
BEST WESTERN PLUS Grand Hotel Victor Hugo Luxembourg/Luxembourg City

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