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BEST WESTERN PLUS Grand Hotel Victor Hugo

4.0 of 5
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Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
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BEST WESTERN PLUS Grand Hotel Victor Hugo
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Ranked #17 of 55 Hotels in Luxembourg City
A recent review
5 of 5 stars reviewed 2 days ago
FlyGuy737 Phoenix, Arizona, USA
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129 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Phoenix, Arizona, USA
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for two nights on our recent visit to Luxembourg. Staff was wonderful. It's about a ten minute walk to the town center, but well worth it. Rooms are smaller but comfortable. Breakfast was also very good. There is a small fitness room with a sauna too.

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Denderwindeke, Belgium
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Right in the centre of Luxemburg, the hotel is split in two with the main part on one side of the road and a annexe on the other. I stayed in the annex - my room was upgraded at reception (nice). The street is quite busy so there's a bit of traffic noise but not too bad. Room was clean... More 

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 19, 2015

This hotel is just on the edge of the centre but walkable. There are two large car parks just off the hotel where we were able to park free of charge for the weekend. The hotel is welcoming, clean, great airy rooms, free wifi and provides a great breakfast. A great hotel for exploring Luxembourg!

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2015 via mobile

Over the easter weekend my family decided to take a weekend trip to Luxembourg city. This city is fabulous and worth visiting. The hotel on the weekends offers free parking the hotel is about a 10 to 15 minute walk from the city center and main attractions. The front desk was very nice and accomodating to the guest. They even... More 

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Guiseppe D, Owner at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
47 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 29, 2015

Reception was friendly and efficient. I was given a room in the annex but it was value for money. Security was lacking due to being able to walk inside the building without card access and use the lift to any of the floors. On exiting the lift you are on a very small staircase landing which requires some navigation to... More 

Was this review helpful? Yes
Guiseppe D, Owner at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

MALTA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 23, 2015 via mobile

The hotel is about 5 minutes away from the historic centre. The staff, though not very profecient in English (French and German are the only languages spoken in Luxembourg), tried their best to make us feel welcome. Everybody, from the reception desk to the chambermaids, sported a genuine smile. The hotel is modern, airy and relatively small. Attention to detail... More 

Was this review helpful? Yes
Guiseppe D, Owner at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Uk
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 31, 2015 via mobile

I spent a week here in October 2014, and should have written my review sooner, as it was not particularly memorable. The hotel was just north of the town centre, so reasonably central, within walking distance of the town, and with good bus routes to the financial district. I ended up with a single room, very small, but that was... More 

Was this review helpful? Yes
Guiseppe D, Owner at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Wroclaw, Poland
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 15, 2015

This is a business / travel hotel, with some extra amenities (sauna, gym) that make it suitable for city breaks. It's just a hotel; there is a bar but there is no food - not even bar snacks. The rooms are a bit small, but clean and well laid out. The bed is comfortable, there is no outside noise (that... More 

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Netherlands
Top Contributor
66 reviews 66 reviews
52 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 6, 2015

Great hotel, room was good. easy reachable with two buses from the trainstation. I stayed in the main hotel. Across the street is an annex. breakfast was ok. Room was bit a chilly but very good. Within 1 km walking distance from main city centre (Oberstadt/Haute Ville). Half an hour underway to the railway station in the morning but ok... More 

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Suffolk
Top Contributor
56 reviews 56 reviews
40 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed January 5, 2015

We stayed for three nights for a city break. Room: The room was in the annex part of the building over the road from the main hotel. It was a good size, clean and warm. The bed was a little soft but generally ok. Staff: Friendly, polite and helpful. They spoke English. Location: The hotel is a little out but... More 

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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