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All 51 Luxembourg City hotels

BEST WESTERN PLUS Grand Hotel Victor Hugo

4.0 of 5 Hotel   |   Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
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Ranked #18 of 51 Hotels in Luxembourg City
A recent review
3 of 5 stars reviewed 4 weeks ago
Hold-on-tight-2 Uk
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118 reviews from our community

Traveler rating
    28
    45
    31
    6
    8
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9
28
14
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Uk
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I spent a week here in October 2014, and should have written my review sooner, as it was not particularly memorable. The hotel was just north of the town centre, so reasonably central, within walking distance of the town, and with good bus routes to the financial district. I ended up with a single room, very small, but that was... More 

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Wroclaw, Poland
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 15, 2015

This is a business / travel hotel, with some extra amenities (sauna, gym) that make it suitable for city breaks. It's just a hotel; there is a bar but there is no food - not even bar snacks. The rooms are a bit small, but clean and well laid out. The bed is comfortable, there is no outside noise (that... More 

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Netherlands
Top Contributor
66 reviews 66 reviews
52 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 6, 2015

Great hotel, room was good. easy reachable with two buses from the trainstation. I stayed in the main hotel. Across the street is an annex. breakfast was ok. Room was bit a chilly but very good. Within 1 km walking distance from main city centre (Oberstadt/Haute Ville). Half an hour underway to the railway station in the morning but ok... More 

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Suffolk
Top Contributor
56 reviews 56 reviews
40 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed January 5, 2015

We stayed for three nights for a city break. Room: The room was in the annex part of the building over the road from the main hotel. It was a good size, clean and warm. The bed was a little soft but generally ok. Staff: Friendly, polite and helpful. They spoke English. Location: The hotel is a little out but... More 

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

London, United Kingdom
Top Contributor
431 reviews 431 reviews
101 hotel reviews
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed December 5, 2014

I liked this hotel, the lobby is well decorated the hotel,is well connected with the city centre and the rooms, while small they are well decorated, but in my opinion the biggest strength of this hotel was the service the ladies in reception are amazingly nice and helpful and well over the standards shown in equivalent hotels, to them and... More 

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Darmstadt, Germany
Top Contributor
85 reviews 85 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 4, 2014

we stayed for one night in this Hotel. the Location is perfect to do Business visits at strassen, a certain industrial area of Luxembourg. we arrived late in the evening and there was no choice any more to get a smokers room. the hotel is spread in two pieces located on both sides of ave victor hugo. we picked the... More 

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Cincinnati, Ohio
Contributor
18 reviews 18 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 11, 2014

While this is not on the most exciting street itself, the hotel is close to the National Theater, and other parts of town. We could easily walk to nice nearby restaurants (we enjoyed the nicely priced Italian food at Porta Nova Restaurant), and it did not take too long to get to the center or town (sushi at Aka Cite... More 

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Olney, Maryland
Top Contributor
61 reviews 61 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 23, 2014

I decided to take a quick 2 -day vacation in Luxembourg. The hotel is located about an easy 10 minute walk from city center. Staff was friendly and pointed out some of the city site-seeing in the immediate area. (The Best Western International is located across the street from the main train station.) Our room was not located on the... More 

Was this review helpful? Yes 1
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Milton Keynes, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 20, 2014

Staff were welcoming and helpful and the hotel is conveniently situated. Breakfast was ludicrously expensive as were the drinks. Road outside is very busy but the overarching irritating issue was the tiled floors throughout rendering the hotel an echo chamber. Agree that I cannot rationalise how they class it as 5 stars!!

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Swindon - England
Top Contributor
96 reviews 96 reviews
88 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed September 10, 2014

My wife and I stayed here for 3 nights. The hotel is situated about 10 minute walk from the upper city and 20 minutes from The Grund. The reception staff were particularly helpful and warming. They were very pleasant, helpful and curtious. The room was spotlessly claen and had all the amenities we required. We were on the 5th floor... More 

Was this review helpful? Yes 1
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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Additional Information about BEST WESTERN PLUS Grand Hotel Victor Hugo

Address: Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Grand Hotel Victor Hugo 4*
Number of rooms: 45
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Also Known As:
BEST WESTERN PLUS Grand Hotel Victor Hugo Luxembourg/Luxembourg City
Hotel Style:
#12 Luxury Hotel in Luxembourg City

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