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BEST WESTERN PLUS Grand Hotel Victor Hugo

4.0 of 5
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Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
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BEST WESTERN PLUS Grand Hotel Victor Hugo
Best prices for: 1 room 1 guest
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Ranked #17 of 56 Hotels in Luxembourg City
A recent review
4 of 5 stars reviewed 6 days ago
antonio b Rome, Italy
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137 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rome, Italy
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is located just north of the Center and 5-10 minutes from the European Quarter, in a very nice and safe area. The building was renovated recently. The room furniture is functional. The staff i very friendly.

Review collected in partnership with Best Western

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London, England
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Located close to the Grand-Theatre and thus half way between the old town and the new European financial/business sector. Good transport between the two. Quiet location short walk across the road from a lovely park. Room small but perfectly adequate, clean and tidy - opening window and aircon. Asked for quiet room and had one facing shrubbery at back, which... More 

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Isle of Wight, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Not a bad hotel and I would recommend if you need something close to the city centre. My stay wasn't the best due to a couple of reasons: fire alarms going off and room not being serviced one day. I was in the annex which was not a problem as the room was good being clean and quite comfortable. The... More 

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Santander, Spain
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 31, 2015

We only stayed in this hotel for one night and we did not have breakfast, so I cannot value this service. However, the room was big, quite and very clean. The receptionist, a young asian-looking lady, was very nice too. The hotel is just 7-8 minutes from the city center, in a quite area (just in front of a police... More 

Was this review helpful? Yes
Guiseppe D, Owner at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Phoenix, Arizona, USA
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 27, 2015

We stayed here for two nights on our recent visit to Luxembourg. Staff was wonderful. It's about a ten minute walk to the town center, but well worth it. Rooms are smaller but comfortable. Breakfast was also very good. There is a small fitness room with a sauna too.

Was this review helpful? Yes
Guiseppe D, Owner at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Denderwindeke, Belgium
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 29, 2015

Right in the centre of Luxemburg, the hotel is split in two with the main part on one side of the road and a annexe on the other. I stayed in the annex - my room was upgraded at reception (nice). The street is quite busy so there's a bit of traffic noise but not too bad. Room was clean... More 

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

London, United Kingdom
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 19, 2015

This hotel is just on the edge of the centre but walkable. There are two large car parks just off the hotel where we were able to park free of charge for the weekend. The hotel is welcoming, clean, great airy rooms, free wifi and provides a great breakfast. A great hotel for exploring Luxembourg!

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 9, 2015 via mobile

Over the easter weekend my family decided to take a weekend trip to Luxembourg city. This city is fabulous and worth visiting. The hotel on the weekends offers free parking the hotel is about a 10 to 15 minute walk from the city center and main attractions. The front desk was very nice and accomodating to the guest. They even... More 

Was this review helpful? Yes
Guiseppe D, Owner at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

London, United Kingdom
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed March 29, 2015

Reception was friendly and efficient. I was given a room in the annex but it was value for money. Security was lacking due to being able to walk inside the building without card access and use the lift to any of the floors. On exiting the lift you are on a very small staircase landing which requires some navigation to... More 

Was this review helpful? Yes
Guiseppe D, Owner at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

MALTA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 23, 2015 via mobile

The hotel is about 5 minutes away from the historic centre. The staff, though not very profecient in English (French and German are the only languages spoken in Luxembourg), tried their best to make us feel welcome. Everybody, from the reception desk to the chambermaids, sported a genuine smile. The hotel is modern, airy and relatively small. Attention to detail... More 

Was this review helpful? Yes
Guiseppe D, Owner at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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