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All 51 Luxembourg City hotels

BEST WESTERN PLUS Grand Hotel Victor Hugo

4.0 of 5 Hotel   |   Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
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61%
Ranked #15 of 51 hotels in Luxembourg City
A recent review
4 of 5 stars reviewed 2 weeks ago
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  • Overview
  • Reviews (95)
  • Photos (36)
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  • Room tips (11)
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95 people have reviewed this hotel

Traveler rating
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    26
    5
    7
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43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My first room was "across the street", but was a bit to warm. The front desk was however extremely helpful and offered me a room in the main building. Very friendly staff. The location is very nice as well. Walking distance to the center. Recommend this hotel for business travel,

Was this review helpful? Yes 1
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More

Ljubljana, Slovenia
Top Contributor
200 reviews 200 reviews
190 hotel reviews
776 helpful votes 776 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel for 4 nights. Since I was arriving early (around 11 am), I sent them an email asking for an early check-in. When I got there there was no problem checking-in early, as a Diamond Elite BW Rewards member they even upgraded me to the main building instead of the annex which I booked. The check-in was... More

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More

London
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 25, 2014

Our check in was easy, quick and friendly and we were upgraded to a superior room, paying 70 Euros for a single occupancy room including breakfast, my friends in double occupancy paid 80 Euros. This was during the Luxembourg National Day weekend. The room was very clean and well maintained. It had all the facilities required, plenty of storage, a... More

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Stockholm, Sweden
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 25, 2014

What can you tell about a Best Western Plus brand? In this case, The Victor Hugo, it´s a really nice Hotel with a perfect location and divided into the main building and the Annex. I stayed in the Annex, something you might to remember when you read this. The reception staff was both lovely and welcoming, they have nailed the... More

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London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 25, 2014

I booked two classic double bethrooms for UK bank holiday. Extremaly helpful reception, very clean room, excellent location. Fantastic service for the price I paid. One downfall is lack of car park but the public one is 5 min walk and is free from friday 6 pm till monday 8 am. Highly recommended!

Was this review helpful? Yes
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

England
Top Contributor
78 reviews 78 reviews
56 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed May 23, 2014

just booked 4 rooms & got a reduced rate for all rooms including a junior suite. the rooms were very clean with a large shower room - a lcd tv with coffee facilitys. the breakfast buffet was always fresh and there was a wide choice. overall a very good stay

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear David, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Brussels, Belgium
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 17, 2014

Spent 2 nights there in the main building, nice but small room, big bathroom . Smoking floor, good for me. Everything nicely decorated, lovely lobby. Free coffee a gogo in the breakfast area. No coffe- teafacilities in the room. Slippers. Bathroom amenities provided upon arrival are just the essential showergel and shampoo, no frills. But it is apparently possible to... More

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Oxford
Top Contributor
135 reviews 135 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 8, 2014

I'm here on business - attending seminars at some of Luxembourg City's historic buildings over three days. The location of the hotel is reasonably suited in terms of location and facilities. The Hotel Victor Hugo is a thirty minute walk from the City's railway station. It's quite easy to transit the City on foot, though public transport is available. My... More

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1 review
2 of 5 stars Reviewed April 6, 2014

My room is at the 1st floor and I keep hearing some noise from upstairs. I called the reception and they promised to have a look. But the noises still continue until for few hours.....the time was 12am in the midnight, I couldn't sleep well for yhe whole night

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Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

We want to thank you for your stay in our hotel and feel very sorry that we could not satisfy your wishes. We always try to keep it as quiet as possible for our clients, e.g. we put slippers in to the rooms so that clients don't need to walk if street shoes (which are more load) in the rooms.... More

Moscow, Russia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 9, 2014

The staff is extremely unfriendly. The young blonde woman at the reception was extremely rude and impolite. The food was decent, so were the rooms. However, would not recommend anyone to stay there, as the personnel made the whole trip awful.

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Grand Hotel Victor Hugo

Address: Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Grand Hotel Victor Hugo 4*
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Also Known As:
BEST WESTERN PLUS Grand Hotel Victor Hugo Luxembourg/Luxembourg City

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style
#1 Best Value Hotel in Luxembourg City #11 Luxury Hotel in Luxembourg City
Hotel Class
Number of rooms
45

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