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All 52 Luxembourg City hotels

Sofitel Luxembourg Le Grand Ducal

5.0 of 5
40 blvd d'Avranches, Luxembourg City L-1160 , Luxembourg
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Sofitel Luxembourg Le Grand Ducal
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Most recent review
5 of 5 stars Reviewed June 14, 2013
LadyLouLou_13 Jersey, United Kingdom
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572 reviews from our community

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Families
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298
 
Solo
50
 
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Jersey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2013 NEW via mobile

From the moment I arrived I felt very welcomed by the staff!! The room was very spacious, free wifi, free minibar and deciding to have a coffee then discovered there was no kettle but a wonderful Nespresso machine! The bar is on the 8th floor with stunning views over the valley and again the staff are wonderful. This is my... More

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FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review
June 17, 2013

Dear Guest, Thank you very much for your wonderful review on Sofitel Luxembourg Le Grand Ducal! It is a real pleasure to read comments like yours! We are delighted to read that you enjoyed your stay especially the amenities in your room and the professionalism of our staff. As information, tea-kettle are available on request, so you can ask for... More

2 reviews
5 of 5 stars Reviewed June 11, 2013

What an amazing hotel! Due to overbooking on our category we got a free upgrade and had the most amazing room with a view over the Petrusse Valley. Very pleasent and always smiling staff who would help us at any time. Great breakfast room with view over the valley. Not the last time that I'm going to book this hotel!

Review collected in partnership with Accorhotels.com

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FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review
June 13, 2013

Dear Lisbeth B, Thank you so much for your wonderful review on Sofitel Luxembourg Le Grand Ducal. Your compliments about the view over the Petrusse valley are highly appreciated as well as your compliment about the professionalism of our staff. At Sofitel we strive to provide the best experience service; therefore your feedback is essential for us. We are looking... More

Hollywood, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 3, 2013

This is by far the best hotel that I have ever been. The staff was super nice and helpful. As soon as we arrived at the hotel , most of the employees approached us to offer help, with the luggage, with advices, with maps, etc. The room was unbelievably beautiful, we could have whatever we wanted from the bar in... More

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FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review
June 5, 2013

Dear Silvia M, Thank you very much for your wonderful comment after your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to read that you enjoyed your stay particularly the room with its amenities and the helpfulness of our staff. Rest assured that we will share your marvelous comment among all our teams. We are looking forward to... More

Ottawa, Ontario
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
Reviews in 38 cities Reviews in 38 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 2, 2013

We stayed here with our friends in late March/early April. The hotel is well located, only about a 10-minute walk from the city centre. The hotel staff were extremely friendly and helpful, offering advice on places to eat and visit. As we booked in advance, the rate was reasonable. Our room was well-equipped, clean, and quite roomy. Wifi was included... More

Was this review helpful? Yes 1
FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review
June 4, 2013

Dear Guest, Thank you so much for your wonderful review on Sofitel Luxembourg Le Ducal. We are delighted to read that you enjoyed your stay. Your compliments about the professionalism of our staff are highly appreciated as well as your compliments about the comfort of your room. We will definitely share these comments among all our teams. We are looking... More

Aberdeen, Scotland
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 1, 2013

Nice hotel with good views of Luxembourg. The rooms are spacious, well equipped and comfortable. There's also a free mini bar with soft drinks and water which is a nice feature. My only grumble is the gym. It is very basic and really needs more features for a hotel of this quality.

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FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review
June 4, 2013

Dear Guest, First of all we would like to thank you for taking the time to tell us about your stay at Sofitel Luxembourg Le Grand Ducal. We are very pleased to observe that you enjoyed your stay especially the comfort in your room and the amenities. Concerning the fitness centre, we would like to inform you that we will... More

Australia
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 30, 2013

We spent two nights in Luxembourg City and would have stayed longer but our stay coincided with the 2013 Games of the Small States of Europe (who knew such an Olympics existed!) which was being hosted by Luxembourg and accommodation was in short supply. The hotel is centrally located both near the train station and the old town, and if... More

Was this review helpful? Yes 1
FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review
May 31, 2013

Dear Guest, Thank you very much for your wonderful review on Sofitel Luxembourg Le Grand Ducal. It is a real pleasure to read comments like yours! Your compliments about the situation of the hotel and the comfort of the room are highly appreciated as well as your compliment about the atmosphere of the Coco Mango Lounge Bar. We are very... More

Amsterdam, The Netherlands
1 review
2 of 5 stars Reviewed May 28, 2013

Unable to sleep at friday night due to very loud DJ music from hotel bar on 8th floor. Staying at the 5th floor I was unable to sleep. Calling the reception, the receptionist answered that it would stop at 01:00 a.m. It did bit why doesn't the hotel concentrate on a good nights sleep instead of a hip hotel bar

Review collected in partnership with Accorhotels.com

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FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review
May 31, 2013

Dear Guest, Thank you for taking the time to tell us about your experience at Sofitel Luxembourg Le Grand Ducal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning the inconveniences you met with the noise, please rest assured that it remains very occasional and was caused by a... More

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 27, 2013

My wife and I spent a weekend in Luxembourg as part of a European driving holiday. I had warned her that the city would be quiet at the weekend. How wrong was I - it was packed! It turned out that our stay corresponded with an annual shopping and holiday fete. The weather was wonderful and the atmosphere really good.... More

Review collected in partnership with Accorhotels.com

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FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review
May 31, 2013

Dear Malcolm N, First of all we would like to thank you for taking the time to tell us about your experience at Sofitel Luxembourg Le Grand Ducal. We are delighted to read that you enjoyed your stay which was "surprising"! Your compliment about the design of the hotel is particularly appreciated as well as your compliment about the professionalism... More

Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed May 24, 2013

This hotel has a wonderful setting, with a tremendous overview on the Petrusse Valley. Room are clean, nice showers in the middle of the room, Hermès shower supplies, coffee machines, free minibar ... A few drawbacks hard to forgive for a hotel with such assets: railroad works for the next 2 years make the hotel noisy after 7 AM, beds... More

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FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review
May 31, 2013

Dear Guest, We would like to thank you for taking the time to tell us about your experience at Sofitel Luxembourg Le Grand Ducal. We are pleased to read that you enjoyed the room and the situation of the hotel. For all the inconveniences you quote we would like to apologize. Please, rest assured that they are taken into consideration... More

Colorado Springs, Colorado, USA
1 review
4 of 5 stars Reviewed May 23, 2013

Very convenient location, within walking distance of the old city. Staff were most helpful. Construction in front of the hotel made car access a bit tricky but bellmen were handy. Top floor restaurant view is spectacular of the old city. Prices are quite high so value is only moderate.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review
May 30, 2013

Dear Guest, Thank you very much for your wonderful review on our hotel. It is always a pleasure to receive positive comments like yours! We are pleased that you enjoyed your stay particularly the idyllic situation of the hotel and the helpfulness of our staff. We are looking forward to welcoming you once again. We hope your next visit will... More

 
 
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Additional Information about Sofitel Luxembourg Le Grand Ducal

Also Known As:
Sofitel Lux Le Grand Ducal Hotel Luxembourg City
Sofitel Lux Le Grand Ducal Hotel
Sofitel Hotel Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Le Grand Ducal Luxembourg City
Address: 40 blvd d'Avranches, Luxembourg City L-1160 , Luxembourg
Region: Luxembourg > Luxembourg City
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Family Hotels in Luxembourg City
#1 Luxury Hotels in Luxembourg City
#2 Business Hotels in Luxembourg City
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Overlooking the Alzette and Petrusse Valleys, the luxurious Sofitel Luxembourg le Grand Ducal enjoys stunning views of the historic city centre. The hotel is at the centre of the Espace Petrusse complex, a short walk from major multinationals, embassies, major tourist attractions and shopping. On the top floor of the hotel is a high class restaurant serving gourmet cuisine prepared by a star rated chef. ... more   less 
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