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Novotel Luxembourg Kirchberg

Certificate of Excellence
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6 rue du Fort Niedergruenewald | Plateau de Kirchberg, Luxembourg City 2015, Luxembourg
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1 room 1 guest
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Novotel Luxembourg Kirchberg
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596 Reviews from our TripAdvisor Community

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Traveler rating
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    282
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (596)
  • Mar-May only
    (131)
  • Jun-Aug only
    (206)
  • Sep-Nov only
    (145)
  • Dec-Feb only
    (114)
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Moscow, Russia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed today NEW

Very nice and comfortable room! Clean and modern bathroom, furniture. People who like high-tech will like this place for sure. Polite and attentive personell. Though - plastic small cups instead of proper glasses or ceramic cups is a minus.

Was this review helpful? Yes
Salamanca, Spain
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel in late June. The hotel is located in Kichberg, about a 15 minute walk to the city centre (not 30 as written on other reviews). Nevertheless, there are many buses near the hotel that can take you to the city centre. There aren't many restaurants on the area but as the hotel is next to... More 

Was this review helpful? Yes
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Skyraider21, Thank you for taking the time to share your experience regarding your stay at Novotel Luxembourg Kirchberg. I was delighted to read that you enjoyed your stay. I was pleased to acknowledge that you found the room spacious and that you enjoyed your breakfast. Please know that I have shared your notation with the team, so they are... More 

Wiltshire England
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stopped over for two nights to visit Luxembourg . The location is excellent , there is a regular bus stop 2 min walk away which was free when we used it on Saturday .we had a family room which was spotless the breakfast had lots of choice and was great . The staff were all friendly and helpful .they... More 

Was this review helpful? Yes
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear W_RWiltshireEngland, Thank you for taking the time to share your experience regarding your stay at Novotel Luxembourg Kirchberg. I was delighted to read that you enjoyed your stay. I was pleased to acknowledge that you found the room spacious and that you found the staff friendly and willing to help. Please know that I have shared your notation with... More 

Canberra
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Good sized rooms for twinshare. Good service & facilities. Has a free shuttle to city centre (about 10 mins away). Hotel is Close to business district. It has free gym facilities & Internet works well & is free.

Was this review helpful? Yes
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Michelle G, Thank you for taking the time to share your experience regarding your stay at Novotel Luxembourg Kirchberg. I was delighted to read that you enjoyed your stay. I was pleased to acknowledge that you found the room spacious and that you appreciated the service and facilities. Please know that I have shared your notation with the team,... More 

Bedford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect hotel for people wanting to visit Luxembourg in a few days. It's 5 minutes to the centre of the city and your on the 'uber' modern Kirchberg shelf...(you will understand once arrived). I will add, it was a tad confusing where to park as it boasts three car parks (two open and one underground) use the second on the... More 

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ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Rikeard, Thank you for taking the time to share your experience regarding your stay at Novotel Luxembourg Kirchberg. I was delighted to read that you enjoyed your stay and that you appreciated our breakfast offer. I was pleased to acknowledge that you found the food of a very high standard and a great customer service. Please know that I... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice tidy hotel. When we got our first room, it smelled of nicotine /tobacco smoke. After rejecting that room a second room was offered to us which we accepted. As the evening wrnt on, we heard buzzing sounds in the room. When we looked up on to the ceiling,we saw small yellow flies. After opening our window and waving a... More 

Was this review helpful? Yes
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Shazad_Gasboy, Thank you for taking the time to answer our questionnaire regarding your stay at Novotel Luxembourg Kirchberg. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Regarding your comment about the room, please be assured that we did acknowledge all your comments and we shared them with... More 

Kuala Lumpur, Malaysia
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 1 week ago

Bad receptionist. Very keen to avoid me from check in with my whole family (2 adults, 3 kids age 2,5,8) Even im a loyal Accor member! I will not come again to any of novotel. Nothing much to say.......... ...........

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ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Salman F, First of all I would like to thank you for taking the time to share with us and with the TripAdvisor users your feelings regarding your experience in our establishment. I am really sorry that your experience didn’t meet your expectations. If you have the time and if you want you can contact me directly at this... More 

Leeds, United Kingdom
Level Contributor
113 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Plenty of secure car parking outside the hotel, warm welcome, well appointed rooms and a great breakfast in the morning. We arrived about 3 pm and decided to take a walk into the centre which took around 20 mins. Perfect if you don't mind stretching your legs and you prefer to have accommodation away from the city centre. Hotel is... More 

Was this review helpful? Yes
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Ripleytrain, Thank you for choosing our establishment and for sharing your feelings. I was really pleased to read that you enjoyed your stay. I was delighted to acknowledge that you enjoyed our rooms and our breakfast offer and also the warm welcome given by the staff. Be assured that I have shared your comment with the all team. I... More 

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