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Novotel Luxembourg Kirchberg

Certificate of Excellence
6 rue du Fort Niedergruenewald | Plateau de Kirchberg, Luxembourg City 2015, Luxembourg
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Novotel Luxembourg Kirchberg
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Novotel Luxembourg Kirchberg
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543 reviews from our community

Traveler rating
    135
    258
    112
    27
    11
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137
80
58
233
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Great & free wifi connection. Fast room service, although the dishes could be a little bit tastier; yet, dish sizes are large, each priced close to 20 eur. The room was cold, as the air heating did not function-i think the installation has a permanent issue. After srveral requests, I obtained from the staff a heater in the room and... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I stayed in the Novotel Kirchberg for a week while on business. The hotel was recommended based on its location and vicinity to the business district. This however did not prove to be beneficial because it was a 30 minute walk to the office so I ended up taking a taxi every day anyway! Because of its location (in the... More 

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Exeter, United Kingdom
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a business hotel - small with a gym and a small restaurant. The rooms were typical novotel style. I found the reception staff very helpful but somehow the system is very slow both in checking in and out especially for a not very busy hotel. It is small but has a bar and restaurant. Business meeting in the... More 

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ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear happyholidaygirl059, Thank you for your feedback regarding your stay in our hotel. I am pleased that you qualified the staff of reception very helpful, regarding your comment about the efficiency of the check in and check out, please be assured that I have passed on your comment with the Front Office Manager so he could share it with his... More 

Edinburgh, United Kingdom
Top Contributor
105 reviews 105 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you have business in one of the EU buildings this hotel is ideally located. Hotel is nice, rooms are clean and fresh and service was excellent. The breakfast was delicious with a wide variety and my evening meal from room service was tasty and arrived quickly. There's not much around the hotel other than offices and soft drinks at... More 

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ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Cosmoprincess, I would like to thank you for sharing your feedback with us and with the TripAdvisor users regarding your last stay in our hotel. I am really pleased to see that you enjoyed your stay. It is a real pleasure for us to read that you qualified our hotel as nice, our rooms are clean and fresh and... More 

Brussels, Belgium
Contributor
20 reviews 20 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

On the up side: excellent service; very good breakfast; very large choice of tv channels; free wi-fi with free access to a large number of online newspapers; excellent room for couple with two kids (large room with two double beds). Plus a good price for the weekend. On the down side: location in the middle of an uggly business area... More 

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ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Pmartinslux, Thank you for taking the time to share your feelings regarding your stay in our establishment. I was delighted to read your comment and to acknowledge that you appreciate your stay. I was really glad as well to see that you enjoy our breakfast offer, bedroom and also our free access to 2700 newspapers and magazines. Be assured... More 

St. Helier, United Kingdom
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for four nights at the beginning of April and had a fantastic stay. The hotel is located in the new district, with great links to the airport, train station and main city with buses leaving every 10 minutes or so at a stop 5 minutes walk away. The staff were super helpful with directions for us and we... More 

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ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Luke and Laura, Thank you, for sharing your experience with us and with the TripAdvisor users. I am really glad to read that you enjoyed your stay. I am pleased to see that you qualified the staff as helpful, the food as nice, and the bedroom and bathroom offering everything you needed. Thank you also for definitely recommending our... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

They ask money for slippers, the worst Hotel ever. It happened to me for the first time, and Iam travelling all around the world and staying in any kind of Hotels. The roomrate and breakfast rate was also high and when they ask also money for slippers I've gone really crazy..

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ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear BIGE Y, First of all I would like to thank you for taking the time to share your feelings regarding your experience in our establishment. I would like to inform you that we have an executive floor which includes: - Free minibar offer - Bathrobe - Amenities ( soaps, shower gel, shampoo/conditioner, body milk, body scrub and accessories) -... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful rooms, quite spacious, nicely made & a very good ambiance in the room. Helpful staff, guides you very well, helps you with taxis if you need. Nice breakfast, although limited choice for we Vegetarians.

Was this review helpful? Yes
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear MVJAIN, I would like to thank you for taking the time to share your feelings regarding your stay at Novotel Luxembourg Kirchberg. I was delighted to see that you appreciate your stay and that you qualified our hotel as excellent. I am really pleased to read your comment and to acknowledge that you were pleased with our rooms, breakfast... More 

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