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Novotel Luxembourg Kirchberg

4.0 of 5 6 rue du Fort Niedergruenewald | Plateau de Kirchberg, Luxembourg City 2015, Luxembourg
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Novotel Luxembourg Kirchberg
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Novotel Luxembourg Kirchberg
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493 reviews from our community

Traveler rating
    121
    238
    100
    25
    9
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127
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203
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (493)
  • Mar-May only
    (99)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (145)
  • Dec-Feb only
    (95)
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Pontefract, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

we travelled to Luxembourg on business (it is approx. 100m from European Court of Justice where we needed to go, but stayed for a couple more days to have a look around the Christmas Markets. Always a bit concerned about staying in a big chain hotel, this one was a pleasant change because everyone who worked there was keen to... More 

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Abuja, Nigeria
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

In spite of all efforts made by most of the staff to assist and help, this Novotel is in need of a serious upgrade. Rooms amenities are minimal. Although you can hang your coat, don't expect to be able to store your socks or underwear somewhere, there isn't a place to do so. No soundproofing, be ready to share your... More 

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Alain, First of all I would like to thank you for taking the time to let us know regarding your stay in our establishment. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Concerning your comments regarding the bedroom, please next time do not hesitate to contact the... More 

Uppsala, Sweden
Top Contributor
124 reviews 124 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice breakfast, spacious rooms and friendly staff. Maybe not so cosy or trendy, but it has a good standard for business travel. The wifi was working well all the time. The room was clean and of modern design.

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Klasherman, Thank you for taking the time to let us know regarding your stay in our hotel and to tell the TripAdvisor users. I was really glad to read that you appreciate our breakfast offer, the friendliness of the staff and the cleanliness and modern design of our bedroom. I am pleased to acknowledge that you have been available... More 

Washington DC, District of Columbia
Top Contributor
52 reviews 52 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location, comfy beds, fast wifi throughout the hotel. Wifi available free of charge and no hassle for as many devices as you have. "Executive" rooms have Nescaffe coffee makers in each room and mini bar was free. Decent rates, certainly competitive compared to other hotels in the area with similar amenities. Parking can get crowded, breakfast is OK and... More 

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Mkeler, I would like to thank you for taking the time to share your feelings with us and with the TripAdvisor users. I was delighted to read that you enjoyed your stay in our establishment. I was really glad that you appreciate our executive room and that our restaurant and bar offer answered your need. It is a great... More 

Bury St. Edmunds, United Kingdom
Top Contributor
71 reviews 71 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Only minutes from the airport (25E by taxi or a tenth of that by bus) and located in the heart of the Kirchberg district for many of the institutions. The public areas and my room were immaculate and the staff friendly. Excellent selection of breakfasts - something for everyone; very reasonably lunch menu and a range of evening meals. A... More 

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Au bord de la Mer, I would like to thank you for taking the time to let us know and the TripAdvisor users your feelings regarding your stay at Novotel Luxembourg Kirchberg. I was really pleased to read that you appreciate your stay in our establishment. I was delighted that you qualified our public areas and bedroom as immaculate;... More 

Cologne, Germany
Top Contributor
100 reviews 100 reviews
63 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed November 13, 2014

While I am fully aware of the complexity of running a hotel and I always look for the positives in anything, the Novotel Luxembourg Kirchberg failed on too many aspects to deserve positive recognition. They misuse their location as one of the few in that particular business area and they display the full large-French-chain attitude, which is inappropriate anywhere. Main... More 

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear European Diversity, First of all I would like to thank you for taking the time to let us know your feelings regarding your stay at the Novotel Luxembourg Kirchberg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning your comment regarding the breakfast, I am sorry that you... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 9, 2014

Drank and ate at the bar, the staff were very helpful and chatty, surrounded by, French, German, Dutch and Japanese the discussion invariable centred in football, clearly the Germans happy with that. Nice food friendly staff, good place to stay as well.

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Gary, I would like to thank you for taking the time to share your feelings regarding your stay at the Novotel Luxembourg Kirchberg with us and with the TripAdvisor users. I was really pleased to acknowledge that you appreciate your stay in our hotel. I was delighted to read that you enjoyed the food and the friendliness, helpfulness and... More 

Moscow, Russia
Top Contributor
61 reviews 61 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 5, 2014

This was a nice place to stay. Very helpful staff, ready to help with all questions. The interior is very nice, the room was bright. The only problem was with the shower (the pressure was to low and the temperature was changing every 20 seconds). Nevertheless we liked our stay there. Also there is a Parking just in front of... More 

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Avshtill, First of all I would like to thank you for taking the time to share your experience with us and with the TripAdvisor users. I was really pleased to acknowledge that you enjoyed your stay, I was glad to read that you appreciate the helpfulness of the staff and that they did provide you all the answers you... More 

Brussels, Belgium
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 4, 2014

Been staying at the NLK for donkey years and have seen many positive changes and improvements in all areas. Location scores high if you prefer to stay just outside the city centre, only 15 minute bus/taxi trip into town. Staff are very friendly and helpful, rooms are very clean modern and spacious. The restaurant is excellent, cooking until late at... More 

Was this review helpful? Yes
ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear 59Poloshirt, I would like to thank you for taking the time to let us know and the TripAdvisor users regarding your feelings concerning your last stay at the Novotel Luxembourg Kirchberg. I was delighted to read your comment and to acknowledge that you have been staying with us for many years and that you did notice the positives changes... More 

Vancouver, Canada
Top Contributor
103 reviews 103 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 2, 2014

I stayed here for a couple days while on a tour of Belgium. While our tour director was off attending to expensive optional tours we had to depend on the front desk to help us with buses etc. The front desk staff were outstanding and went above and beyond to help and give information. Wow!. This hotel is out of... More 

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Taber I would like to thank you for taking the time to share your feelings regarding your stay at the Novotel Luxembourg Kirchberg with the TripAdvisor users. I was delighted to acknowledge that you appreciate your stay in our establishment. I was glad to read that the personnel on reception provide you all the help and answers that you... More 

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Additional Information about Novotel Luxembourg Kirchberg

Address: 6 rue du Fort Niedergruenewald | Plateau de Kirchberg, Luxembourg City 2015, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Luxembourg Kirchberg 4*
Number of rooms: 260
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Also Known As:
Novotel Luxembourg Kirchberg Hotel Luxembourg City
Novotel Luxembourg City Kirchberg
Luxembourg City Novotel
Novotel Luxembourg Kirchberg Luxembourg City
Hotel Style:
#5 Best Value Hotel in Luxembourg City
#9 Business Hotel in Luxembourg City
#10 Family Hotel in Luxembourg City
#10 Luxury Hotel in Luxembourg City
#12 Romantic Hotel in Luxembourg City

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