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Novotel Luxembourg Kirchberg

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6 rue du Fort Niedergruenewald | Plateau de Kirchberg, Luxembourg City 2015, Luxembourg
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Novotel Luxembourg Kirchberg
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Novotel Luxembourg Kirchberg
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520 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Portsmouth, United Kingdom
Top Contributor
61 reviews 61 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a business hotel in Luxembourg, so what do you expect? It's bland, a bit dull but does a decent breakfast, is very clean and tidy and has a very good attentive bar tender. Location is great for either the euro sector or the town centre which is about ten minutes away by bus or bike

Was this review helpful? Yes
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Nikki, First of all, let me thank you for sharing your feelings with us and with the TripAdvisor users regarding your stay in our establishment. I am glad to read that you appreciate our breakfast offer and the cleanliness of our establishment. I am also delighted to see that you qualified our bar tender as very good and attentive.... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Good hotel in a great location in Luxembourg but please bear in mind that it is very much geared to the corporate visitor. In an Executive Room but walls made of something akin to papier mache and not much sleep due to a 'noisy' couple next door. The real annoyance was the service in the bar/restaurant. Admittedly it is busy... More 

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Sean S, First of all I would like to thank you for taking the time to share your feelings with us and with the TripAdvisor users regarding your stay in our establishment. I am really sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Regarding the noise issue, our establishment... More 

Top Contributor
52 reviews 52 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Very formal and big hotel. Far from center but great if you want to visit EU institutions. Rooms are spaceous and the breakfast is ok. There is a parking in front of the hotel. You will have to pay for wifi.

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Bigfoot011, I would like to thank you for taking the time to share your feelings with us and with the TripAdvisor users regarding your stay at Novotel Luxembourg Kirchberg. I was really pleased to read your comment and to see that you appreciate your stay, the spaciousness of our bedroom and our breakfast offer. Concerning your comment about the... More 

Groningen, The Netherlands
Top Contributor
130 reviews 130 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a night on a business trip. The front office staff was very friendly and accommodating, The check in was fast and pleasant. Would have been nice if they open up more check in spots when more people are waiting in the queue. The room was very comfortable. Used the restaurant for dinner, great staff, and good food. Quality... More 

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Anand R, I would like to thank you for taking the time to share your feelings with us and with the TripAdvisor users regarding your stay at Novotel Luxembourg Kirchberg. I was really pleased to read your comment and to see that you enjoy your stay and that you would come back to our hotel. I am delighted to... More 

Dubrovnik, Croatia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Clean and spacy rooms, but no heating in bathroom ( and no toilet brush ?! ) , room heating is also questionable, no wardrobe . Close to bus station and also walking distance to city ( 30 min ). Easy to hear shouting doors from next rooms and showers from floor above.

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Skipper27, Thank you for sharing your experience with us and with the TripAdvisor users. I am glad to read that you appreciate the cleanliness and spaciousness of our room and also that our location suits your needs. Concerning the heating, please for your next stay, do not hesitate to contact the reception, they would have provided you the help... More 

Rotterdam, The Netherlands
Top Contributor
62 reviews 62 reviews
47 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 23, 2015

Novotel. In 9 out of 10 visits in Accorgroup hotels the service meets the expectations. This hotel on the Kirchberg is close to the city center, only 5 minutes by car. Big room (219) on ground floor with big bathroom, shower, bath, kingsize bed and soft pillows. Airco and heating works fine. Not much noise from next door occupants. Coach... More 

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Remy, First of all I would like to thank you for taking the time to letting us know your feelings regarding your stay at Novotel Luxembourg Kirchberg. I would like to thank you as well for your loyalty. I was delighted to read that our location suits your needs. I was really pleased also to see that our room,... More 

London, United Kingdom
Top Contributor
110 reviews 110 reviews
83 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed February 8, 2015

Hard to fault! It is a Novotel so you know what you are getting but pending you are just staying the night on business and look forward to having a good night of sleep, a decent late night dinner and a solid breakfast, it perfectly does the job. The service is worth mentioning : the staff are all very nice... More 

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ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Frankie and Charl I would like to thank you for taking the time to share your feelings with us and with the TripAdvisor users regarding your stay in our establishment. I am really glad to read that our restaurant, breakfast and hotel service answer your needs. I was delighted to acknowledge that you appreciate the personalized service given by... More 

London, United Kingdom
Top Contributor
326 reviews 326 reviews
43 hotel reviews
165 helpful votes 165 helpful votes
2 of 5 stars Reviewed January 20, 2015

I had a dreadful night's sleep in room 109. The heating wouldn't work, despite turning it to the hottest setting (30 degrees) it just blew out cold air. I couldn't sleep as it was so cold in the room. I had to sleep with my coat on to get warm. The bed's mattress was comfortable but the pillows were like... More 

Was this review helpful? Yes 1
ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Kate, I would like to thank you for sharing your feelings with us and with the TripAdvisor users regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the heating, be assured that I have passed on your comment to the... More 

Spain
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

I had the pleasure of staying one night for business at this hotel which was very well located from the airport as well as from the city centre. Despite it being located in the financial/ business district, it was perfect as it was quiet at all times. The welcome from the reception staff was great, very friendly, yet professional and... More 

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ClaraMarchalBrown, QUALITY MANAGER at Novotel Luxembourg Kirchberg, responded to this review

Dear Sofaki07, I would like to thank you for taking the time to share your feelings with us and with the TripAdvisor users regarding your stay at Novotel Luxembourg Kirchberg. I was delighted to see that you enjoyed your stay with us. I am really glad that our location meets your needs. I am pleased that you appreciate the spaciousness,... More 

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 11, 2015

Good location. Can walk in 10 - 15 mins to the City center and attractions. Free Wi-fi. Ample parking incl. basement parking in Suite Novotel next door. Clean hotel + room and friendly staff. Communal room on floor with Iron/Ironing board and microwave. Playground on site good for kids. Free shuttle to city center. Short drive and walk to shopping... More 

Was this review helpful? Yes
ClaraMarchalBrown, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Kaleem, I would like to thank you for sharing your feelings with us and with the TripAdvisor users regarding your stay at Novotel Luxembourg Kirchberg. I was delighted to read your comment and to acknowledge that you enjoyed your stay in our hotel. I am really pleased that our location answers your needs. I am really glad to see... More 

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