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DoubleTree by Hilton Luxembourg

Travelers' Choice award winner
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12 Rue Jean Engling, Luxembourg City 1466, Luxembourg (Formerly Hilton Luxembourg)
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DoubleTree by Hilton Luxembourg
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DoubleTree by Hilton Luxembourg
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735 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

You go to Luxembourg for business and there aren't that many choices out there. Location of Doubletree isn't great, its pretty far away from most everything. Which means that you are limited in terms of food and if you're working late, you're stuck at the hotel restaurant. The food at the restaurant isn't great and choice is quite limited. There... More 

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Brussels, Belgium
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

My title of the rewiev sums up what I want to say. The hotel is good, nice room, breakfast is ok. Good wifi. The only thing it s that it is away from the centre. People say there is a bus, but I didn t use it.. So, if you have a car or you don t mind taking a... More 

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Sweden
Top Contributor
220 reviews 220 reviews
53 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Unless you are in Lux for business (in the vicinity of the hotel), there is really no point in staying at the DoubleTree. The hotel is located in a pleasant residential area but it is far from everything with almost nothing to do in the area. The rooms are very good and the staff were attentive. The breakfast was completely... More 

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very good hotel for city break, but distance to downtown to be considered if driving is not an option, although public bus stops there. Parking is free with plenty of space. Room / bed / bathroom quality was great - I was positively surprised. Service at check in/out was efficient with a smile. Room rate compensate for the distance from... More 

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GM_Hilton-Luxembourg, General Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear MarcoP0L0, Thank you for choosing the DoubleTree in Luxemburg! It's a pleasure to see that you enjoyed your stay and found our facilities and amenities useful for your needs. We are very proud of the high standards of service that we provide, and it's very special to receive first hand positive feedback from valued guests as yourself. We appreciate... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Entered the hotel to find a large, modern lobby. Check-in was quick and I loved the cookie surprise. Room was very big and well furnished. Bathroom was clean, big, modern, and had excellent toiletries. Internet was very fast and reliable. Bed was bigger than expected and pillows were wonderful. We slept very well and had a quick, easy checkout. We... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
GM_Hilton-Luxembourg, General Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear NeilStuber, Thank you for rating us with top marks in your review and for saying you loved everything about your stay, we couldn't be happier!Thank you so much for choosing the DoubleTree by Hilton Luxemburg for your business trip, we hope we can tempt you back in the not too distant future! Warmest regards Janine Kemp General Manager More 

Southampton, United Kingdom
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Not only an excellent hotel, but undoubtedly the best Hilton experienced in Europe! (And I've tried many...) Everything was perfect from arrival to departure: greeted as an HHonors member and using the dedicated check-in lane, I experienced the perfection of this magnificent hotel from the beginning, when the courteous reception personnel ensured we got everything we needed. After getting a... More 

Was this review helpful? Yes 1
GM_Hilton-Luxembourg, General Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear robertogregoratti, Wow, thank you so much for saying we are the best hotel you have stayed in and for giving us top marks in your review! What an amazing compliment to receive, thank you once again! We look forward to welcoming you back as our guest when you next visit Luxemburg! Kind regards, Janine Kemp General Manager More 

Ashford, United Kingdom
Top Contributor
198 reviews 198 reviews
27 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here three years ago and it was pretty poor. But there has been a 180 degree transformation (the receptionist actually referred to this when I checked in). Service could not have been better: all staff were friendly and helpful, and my stay was completely trouble-free. I was given a great room on the 17th floor and couldn't have... More 

Was this review helpful? Yes 1
GM_Hilton-Luxembourg, General Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Richard G , Many thanks for your review of your recent stay at the DoubleTree by Hilton Luxemburg. We're delighted to see that you enjoyed your stay, and appreciate you taking the time to let us know. We are very proud of the many positive TripAdvisor reviews we have received over the years from our valued guests, and it... More 

Bonn, Germany
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

It is located in a slightly isolated area but is about 10mins by car to the city centre. Very very good service and nice rooms. Good amenities and gym, pool, sauna all included. They give you a nice warm cookie when you check-in which is a pleasant surprise and well appreciated. Would definitely recommend it since Luxembourg City is easy... More 

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GM_Hilton-Luxembourg, General Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear Gaya P, Thanks for your review! We're delighted that you enjoyed your stay with us, and we really appreciate you taking the time to share a review of your experience. Please do let us know when you plan your next visit to the DoubleTree by Hilton Luxemburg, so that we can welcome you back personally! Best regards, Janine Kemp... More 

Zurich, Switzerland
Top Contributor
72 reviews 72 reviews
61 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a Hilton Diamond member and hence default to HIlton properties. This hotel is quite difficult to get to and is located on the side of a forest on the outskirts of Luxembourg. Lots of free parking though. There seemed to be a staff shortage at reception at check in but was worse at checkout. I cannot believe a... More 

Was this review helpful? Yes 1
GM_Hilton-Luxembourg, General Manager at DoubleTree by Hilton Luxembourg, responded to this review

Dear EuroTravellerPG, I'm very sorry you had come away feeling disappointed. Please let me know when there might be a convenient time for us to speak, as I would be keen to be given some further details from your stay which will be offered to our wider team & your feedback will be taken on board. Whilst we're extremely proud... More 

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