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All 51 Luxembourg City hotels

Mercure Grand Hotel Alfa Luxembourg

4.0 of 5 Hotel   |   16 Place de la Gare, Luxembourg City 1616, Luxembourg
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Mercure Grand Hotel Alfa Luxembourg
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Ranked #25 of 51 Hotels in Luxembourg City
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A recent review
4 of 5 stars reviewed 5 days ago
zepedro99 Netherlands
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445 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Netherlands
Contributor
17 reviews 17 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

In the tradition of the Grand Hotels, the Alfa is a good example. The personnel is very friendly and helpful. The location is excellent - in the centre of the city, just in front of the railway station and in the centre of the commercial area. The breakfast is excellent, Wi-Fi is free and there are smoker rooms (I am... More 

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Stafford, United Kingdom
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed overnight as part of our tour with Great Rail Journeys. Very close to the railway station and very convenient. A little tired but a very good nights sleep with good food. Buffet breakfast choice very good

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, We would like to thank you for choosing the Mercure Alfa Luxembourg Centre Gare as your accommodation during your recent trip. We are delighted to read that you had a nice stay and enjoyed your visit with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Location at the Main Railway station is excellent. Short distance to the old town. Nice and clean room. Breakfast very good and in comfortable area. The bar is very cosy and very good service. I enjoyed my staying very much.

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, We sincerely appreciate you taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare on Tripadvisor. Your feedback is a great value to us and a invaluable help in our work. It was a pleasure to discover all details about your experience. We enjoyed reading that you apprciated our rooms, our good location, and... More 

Thatcham, United Kingdom
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel for one night whilst working in the area. The room was the side of the main road so was extremely noisy. The room was clean but dated and the bed uncomfortable. It served its purpose and I would stay here again although. It would not be my first choice.

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare on Tripadvisor. We would like to express our appreciation to you for your feedback. Your satisfaction is our goal, and every day all staff strives to give the best of them for this. Furthermore, I’m happy to inform you that we... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

My wife, baby little girl and I booked 4 nights (breakfast included) in the Alfa Mercure Hotel in Luxembourg. We reserved a baby cod so our baby could sleep well. After we checked in, a girl at the reception named "Julie", told us the baby cod wasn't available but they would arrange something. At the time our daugther needed her... More 

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, We sincerely appreciate you taking the time to write a review concerning your stay at the Mercure Alfa Luxembourg Centre Gare. Regarding your experience on our service, we are a little bit disappointed. Our front office manager took care of you and solutions have been found with an upgrade, an extra bed, etc.. At the check-out, you confirmed... More 

Colchester, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Service was great and room size is fantastic - came with a bath too which is a real bonus. Problem is with such a big room there's not a good décor. The carpet was stained, the tv was very small, and it was all a bit faded. The beds were very comfortable and the bath was huge. Separate WC and... More 

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with pleasure that we discovered your feedback. Furthermore, I want to inform you that we are working hard to finalize our renovation project to bring a new design, more comfort and new equipments in our... More 

Berlin, Germany
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed there for two nights. The first suprise was that there is no real parking spot near the hotel. You have to take the parking at the train station (quite expensive, but save). The second suprise was the room. I traveled with my wife and 10 months old baby and got a smoking room. Also the welcome trink was... More 

Review collected in partnership with Accorhotels.com

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It is with regret, we note that your stay did not give you entire satisfaction. Furthermore, we want to inform you... More 

San Francisco, California
Top Contributor
119 reviews 119 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 21, 2014

Clean, a little rusty, needs some TLC. Central location and a 20 minute walk to old town. Friendly staff, good bar. An ok place for quick over night ears. Priced very reasonably. Can't comment on breakfast, didn't eat there. Room was medium sized and comfortable. Sleep was quiet. Wifi was a hit and miss but overall a hotel that is... More 

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with pleasure that we discovered your feedback. Furthermore, we want to inform you that we are working hard to finalize our renovation project to bring a new design, more comfort and new equipments in our... More 

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Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
Number of rooms: 141
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Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City
Hotel Style:
#4 Green Hotel in Luxembourg City
#16 Luxury Hotel in Luxembourg City

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