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All 51 Luxembourg City hotels

Mercure Grand Hotel Alfa Luxembourg

4.0 of 5 Hotel   |   16 Place de la Gare, Luxembourg City 1616, Luxembourg
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Ranked #23 of 51 hotels in Luxembourg City
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A recent review
5 of 5 stars reviewed 6 days ago
aimor Cork, Ireland
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394 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Munich, Germany
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed yesterday NEW

I spent last weekend in Luxembourg and found a very good deal online for EUR 100 for 2 nights and so I decided to book this hotel for my weekend city break. Positive: - The building is beautiful. - I like the location. It is right opposite the train station and the airport bus stop is just one minute away.... More

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Cork, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Only spent one night here following a long journey so missed out on dining in the restaurant or using the bar facilities. The twin room was spacious, as was the bathroom. The high point was the breakfast service - it was fantastic. Everything you could possibly want for breakfast was available and as it was self-service, you could keep going... More

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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

Before I stay at a hotel, I refer to TripAdvisor and discount the odd extreme review if it is overly praising or overly critical. This hotel seem to have reasonable good reviews so I ignored the very bad. This was a mistake. The hotel is long overdue renovation, and the staff need lessons in customer care. I was staying with... More

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St. Albans, United Kingdom
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We ended our luxury 10 day rail trip to Switzerland with a one night stay in this hotel. We had spent 9 days in luxury with Great Rail and were absolutely appalled with the room we were initially given. I have placed photographs on here. The room was dirty and the carpet was so stained that we did not want... More

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Kingwood, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

At one time the Mercure Grand Hotel Alfa in Luxembourg might have been a really nice hotel. But now it is not much more than an aged tourist hotel. My room had wall paper coming off of the walls, and paint peeling off of the ceilings. In addition, the carpet is worn and faded, and it appeared that several spots... More

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London
Top Contributor
53 reviews 53 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location of this hotel is perfect for the train station, but a decent walk outside of the old town centre. That makes it noisy in the bedrooms facing the station. The room we had was huge with a fairly modern bathroom but there rest of the decor was old-fashioned. This actually works in the bar and restaurant where the... More

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Newbury, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Service was put top of the list at this hotel but it wasn't its only virtue. Rooms were comfortable and roomy enough to avoid failure with swinging cats, and they were clean and were kept clean every day with fresh towels and toiletries. All the staff, and not only at Reception, were helpful and cheerful. The streetside bar was pleasant... More

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with a pleasure that we discovered your feedback. Be sure that I will share your kind words with all our team. We thank you very much for your patronage and look forward to having you back with... More

Gandia, Spain
Top Contributor
104 reviews 104 reviews
80 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently situated directly across the road from both the train and bus station and is also on the route of the hop on hop off bus tour. The entrance, lobby and reception area are imposing and we checked in quickly and easily. The rooms are a little disappointing as they are old, faded and in dire need... More

Was this review helpful? Yes 1
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you for choosing the Mercure Alfa Luxembourg Centre Gare as your accommodation during your recent trip, and for writing a review following to your experience. We are most concerned with the satisfaction of our guests and your feedback is of great value to us: You give us the basis of our work and you help us improve... More

Hobart, Australia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked a standard double room including breakfast, so we weren't expecting the flashiest room in the Hotel but we were not expecting the shabbiness of the one we got got. The first thing was how small the room was with high small windows which added to the closed in feeling. One of the curtains was torn and it was... More

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with regret that we note that your stay did not give you entire satisfaction. Be sure that your feedback is really helpful for us, as it gives the basis of... More

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Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
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Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City

86 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#4 Green Hotel in Luxembourg City #16 Luxury Hotel in Luxembourg City
Hotel Class
Official Description (provided by the hotel)
Located opposite the railway station, in the heart of the business and shopping district and close to the historic town centre, with the European institutions nearby. 141 airconditioned rooms with bathtub and shower, telephone, modem, televison and minibar.The hotel also features a restaurant and meeting rooms. Pay WiFi Internet is available throughout the hotel. ... more   less 
Number of rooms
141

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