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All 51 Luxembourg City hotels

Mercure Grand Hotel Alfa Luxembourg

4.0 of 5 Hotel   |   16 Place de la Gare, Luxembourg City 1616, Luxembourg
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Mercure Grand Hotel Alfa Luxembourg
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Ranked #27 of 51 Hotels in Luxembourg City
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A recent review
3 of 5 stars reviewed 3 weeks ago
Ed P Tustin, California
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422 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tustin, California
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Being across the street is a plus but I would not consider this a 4star hotel. Room was clean and comfortable, but not nearly asapealing as the outside. Staff was very friendly and helpful. Free wi-wi is always a plus but it was useless as I wasconstantly kicked off.

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. Your feedback is very helpful for us as it gives the general impression of your stay. Concerning the rooms, as you have probably seen it, we are working hard to finalize our... More

Madrid, Distrito Especial, Colombia
1 review
2 of 5 stars Reviewed 4 weeks ago

I had to change my room because of the noise of climatisation. Also I asked about the carpet but after visiting your website, I don't understand how they can show four stars hotel in its entrance!! They are not a good quality hotel at all!!

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It is with regret, we note that your stay did not give you entire satisfaction and we offer you our sincere... More

Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here on Buisness recently.. Thankfully only for 1 night, staff are helpful and friendly, but the rooms leave a lot to be desired, dirty carpets, dark, this place is in bad need for a refurbish, will not be staying here again until then.

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It is with regret, we note that your stay did not give you entire satisfaction and we offer you our sincere... More

Rotterdam, The Netherlands
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Super experience. Stayed one night for business. Airline crews also stay in this hotel, that is usually a good sign for quality. Coach parking close to the hotel, opposite of the trainstation. Breakfast was one of the best so far, fresh orange juice, good coffee machines and fresh baked bread. Big space for breakfast and fast service. Friendly Staff all... More

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, It is with a nice pleasure that we discovered your review on Tripadvisor. We would like to thank you for taking the time to send it, and also for all your feedback. Your satisfaction is our goal, and every day all staff strives to give the best of them for this. We were delighted to read that you... More

Hinckley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 21, 2014

The Grand Hotel is located in a very busy area of the city being within yards of the railway and bus stations but once you walk through those glass front doors you enter a lovely,calm oasis where friendly staff, a cosy bar and restaurant with tempting choices on the menu await you. We enjoyed gorgous views of the sun setting... More

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. I was delighted to read that you enjoyed your stay. Your feedback is very important as it gives us the basis of our work. We hope to welcome you again soon, Sincerely, Anne – Sales Team Mercure... More

Genoa, Italy
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 16, 2014

Located in front of railway station is in a strategic position to reach almost all the most interesting place of Luxembourg City. Good restaurant inside with WiFi facilities. Room are clean but a little bit old... fixed carpet in room is a negative factor. Price (corporate rate) are in line with offered service. Exposed price at lobby are out of... More

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with pleasure that we discovered your feedback. As your satisfaction is our goal, every day all staff strives to give the best of them to reach it. Also, I take... More

Los Angeles, California
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 15, 2014

Immensely overpriced at almost $300 a night!! While it is very conveniently located to the train station (as in.... across the street), it is a bit of a walk to the old town. Not too bad, really. But there are quite a few things that ARE bad. Let me start on a positive note and say that the staff was... More

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor, and also for giving us your feedback. It is with regret, we note that your stay did not give you satisfaction. Also, we offer you our sincere apologies concerning your stay. Furthermore,... More

Gillingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 2, 2014

Our tour group stayed at this hotel on our way, by train, to Switzerland. It is right opposite the railway station in Luxembourg, so is very convenient for railway travellers. The bathroom was well equipped and clean, the bedroom was a good size with a TV and coffee making facilities, and the beds were comfortable. Although the bedroom was clean,... More

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with pleasure that we discovered your feedback. Furthermore, I want to inform you that we are working hard to finalize our renovation project to bring a new design, more comfort and new equipments in our... More

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Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
Number of rooms: 141
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Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City

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