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All 51 Luxembourg City hotels

Mercure Grand Hotel Alfa Luxembourg

4.0 of 5 Hotel   |   16 Place de la Gare, Luxembourg City 1616, Luxembourg
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56%
Ranked #20 of 51 hotels in Luxembourg City
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 4 days ago
TravellingAussie1 Sydney, Australia
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386 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Sydney, Australia
Top Contributor
57 reviews 57 reviews
44 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This place is part of the Mercure chain, and so sets itself a certain standard. Rooms are a decent size, with the fittings etc you'd expect. But there are lapses - a blocked sink and ripped curtains in my first room, no vacuuming of my second room over 4 days, variable wifi speed in the room, and carpets that look... More

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Dallas, Texas
Top Contributor
90 reviews 90 reviews
20 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago

The location was perfect and saved on two cab rides for me. The staff was friendly and helpful. The room and bathroom were a good size, and the bathroom was spotlessly clean. The carpets and furniture were rather dated and worn. The walk to the old town was about 25 minutes.

Was this review helpful? Yes 1
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, It is with a nice pleasure that we discovered your review on Tripadvisor. We would like to thank you for taking the time to send it, and also for all your feedback. Your satisfaction is our goal, and every day all staff strives to give the best of them for this. We were delighted to read that you... More

Contributor
19 reviews 19 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 1 night on the way home from a Rail Holiday. Impressive frontage & good reception. However, room was vey basic, carpets stained by bleach, and bathroom so small, it was not easy to get in and use the facilities. Why have outward opening shower doors that soak the floor that you are about to stand on? Separate toilet... More

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor, and also for giving us your feddback. It is with regret, we note that your stay did not give you entire satisfaction. Also, we offer you our sincere apologies concerning the experience... More

buckinghamshire, England
Contributor
19 reviews 19 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here on our way home from a Great Rail Journeys Rhine cruise. Our room and our bed were huge! But the bathroom looked a bit tired, and the carpets in the corridors had seen better days - were very stained. The breakfast was adequate, but it is difficult to make a comment about the food in the dining... More

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. As we are most concerned with the satisfaction of our guests, your feedback is of great value to us. It is with regret, we note that your stay did not give you entire satisfaction. Regarding the room, I just want... More

Auchinleck, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was on an organised trip by the Iron Maiden Fan Club. Brilliant hotel in the centre of Luxembourg. All the staff were brilliant and very friendly (especially as due to a Belgian train strike I was very late checking in). My room was large and spotlessly clean and had a large shower room. The bed was extremely comfy and as... More

Was this review helpful? Yes 1
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. We discovered your kind words with pleasure and your feedback has been shared with the entire team. We were delighted to read that you enjoyed our friendly staff, our large room and... More

Birmingham, United Kingdom
Top Contributor
53 reviews 53 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 1 night as a stopover travelling by train. Ideally situated opposite the Railway Station. And a 10 minute walk over the viaduct into the old town. Nice restaurant, good breakfast choices, and very comfortable rooms. Will stay again when passing through.

Was this review helpful? Yes 1
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. I was delighted to read that you enjoyed your stay with our french style brasserie, our all you can eat breakfast and our comfortable rooms. We hope to welcome you again soon, Sincerely, Anne – Sales Team... More

Heidelberg, Germany
Contributor
18 reviews 18 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 20, 2014

Was thr on an official trip. The check in staff was nice and the process smooth. Got the room on 6th floor, towards the back. Due to this a pretty quiet room, since the front is just opposite the Luxemburg station. The room was comfortable, though the working space on the table was too less. Bed and linen was comfortable,... More

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. I’m pleased to inform you that we are working hard to finalize our renovation project to bring a new design, more... More

Brussels
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 5, 2014

I spent there 3 night during the weekend. Good rooms, no noise, very clean, big toilette and delicious breakfast. I hate one thing: the chambermaids come into the rooms freely, also in my presence. I hate it!

Was this review helpful? Yes 1
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. As we are most concerned with the satisfaction of our guests, your feedback is a great value to us. Concerning the housekeeping service, be sure that our manger has taken appropriate measures over this matter to ensure it does not... More

Carrick-on-Shannon, Ireland
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2014

We thought this hotel was fine -- great location across from the Central Gare (bus/train station). Meals were overpriced, however, with buffet breakfast at 20 euro per person, and two small bottles of still water from the minibar were 7.60 euro. We had a room with a small balcony on the 4th floor facing the Gare which was fine during... More

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Good afternoon, Thank you for taking the time to tell Tripadvisor travelers and us about your recent trip and also for choosing the Mercure Alfa Luxembourg Centre Gare. As we are most concerned with the satisfaction of our guests, your feedback is of great value to us. It is with regret, we note that your stay did not give you... More

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Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
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Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#3 Best Value Hotel in Luxembourg City #4 Green Hotel in Luxembourg City #13 Luxury Hotel in Luxembourg City
Hotel Class
Official Description (provided by the hotel)
Located opposite the railway station, in the heart of the business and shopping district and close to the historic town centre, with the European institutions nearby. 141 airconditioned rooms with bathtub and shower, telephone, modem, televison and minibar.The hotel also features a restaurant and meeting rooms. Pay WiFi Internet is available throughout the hotel. ... more   less 
Number of rooms
141

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