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All 51 Luxembourg City hotels

Mercure Grand Hotel Alfa Luxembourg

4.0 of 5 Hotel   |   16 Place de la Gare, Luxembourg City 1616, Luxembourg
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Ranked #23 of 51 hotels in Luxembourg City
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387 people have reviewed this hotel

Traveler rating
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    124
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Kingwood, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

At one time the Mercure Grand Hotel Alfa in Luxembourg might have been a really nice hotel. But now it is not much more than an aged tourist hotel. My room had wall paper coming off of the walls, and paint peeling off of the ceilings. In addition, the carpet is worn and faded, and it appeared that several spots... More

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London
Top Contributor
53 reviews 53 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of this hotel is perfect for the train station, but a decent walk outside of the old town centre. That makes it noisy in the bedrooms facing the station. The room we had was huge with a fairly modern bathroom but there rest of the decor was old-fashioned. This actually works in the bar and restaurant where the... More

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Newbury, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Service was put top of the list at this hotel but it wasn't its only virtue. Rooms were comfortable and roomy enough to avoid failure with swinging cats, and they were clean and were kept clean every day with fresh towels and toiletries. All the staff, and not only at Reception, were helpful and cheerful. The streetside bar was pleasant... More

Was this review helpful? Yes 1
Gandia, Spain
Top Contributor
99 reviews 99 reviews
78 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently situated directly across the road from both the train and bus station and is also on the route of the hop on hop off bus tour. The entrance, lobby and reception area are imposing and we checked in quickly and easily. The rooms are a little disappointing as they are old, faded and in dire need... More

Was this review helpful? Yes 1
Hobart, Australia
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked a standard double room including breakfast, so we weren't expecting the flashiest room in the Hotel but we were not expecting the shabbiness of the one we got got. The first thing was how small the room was with high small windows which added to the closed in feeling. One of the curtains was torn and it was... More

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Almere-Stad, Flevoland, Netherlands
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Mercure is a hotel that is across the street of the central station of Luxembourg, the moment you leave the station it is impossible to miss it, not that it is shouting at you it's name but because of the looks of the hotel that gives you the feeling that you are indeed in a beautiful city that appreciate's... More

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Finland
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Choose this hotel if: - you are a tourist on a budget - you arrive in Luxembourg by train or bus to the central railway station - you want a decent breakfat before heading out on the town - you don't have much time in Luxembourg and you want to take a sightseeing bus to not miss out on any... More

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a complete review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. You put a lot of information, which will be a great help for future clients. We thank you for your support and hope we will have the pleasure of serving you soon, Sincerely, Anne – Sales... More

Preston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is rather nice, and I can highly recommend the restaurant's fillet steak. But don't believe anything you read about parking being available, it isn't. You'll have to park across the road in the station car park for €27 a day.

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It is with regret, we note that your stay did not give you entire satisfaction. Concerning the parking, I am pleased... More

Sydney, Australia
Top Contributor
70 reviews 70 reviews
56 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place is part of the Mercure chain, and so sets itself a certain standard. Rooms are a decent size, with the fittings etc you'd expect. But there are lapses - a blocked sink and ripped curtains in my first room, no vacuuming of my second room over 4 days, variable wifi speed in the room, and carpets that look... More

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, I would like to thank you for choosing the Mercure Alfa Luxembourg Centre Gare as your accommodation choice during your recent visit and for taking the time to give us your impression. I regret that your stay did not give you entire satisfaction, but the future will give you more than you would expect. We are finalizing our... More

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Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
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Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#4 Green Hotel in Luxembourg City #15 Luxury Hotel in Luxembourg City
Hotel Class
Official Description (provided by the hotel)
Located opposite the railway station, in the heart of the business and shopping district and close to the historic town centre, with the European institutions nearby. 141 airconditioned rooms with bathtub and shower, telephone, modem, televison and minibar.The hotel also features a restaurant and meeting rooms. Pay WiFi Internet is available throughout the hotel. ... more   less 
Number of rooms
141

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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