We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 51 Luxembourg City hotels

Mercure Grand Hotel Alfa Luxembourg

4.0 of 5 Hotel   |   16 Place de la Gare, Luxembourg City 1616, Luxembourg
Hotel website
Hotel amenities
Special Offer
EARLY BOOKING - UP TO 30%
Save Saved
You added Mercure Grand Hotel Alfa Luxembourg to your Saves list
Mercure Grand Hotel Alfa Luxembourg
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
54%
Ranked #22 of 51 Hotels in Luxembourg City
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed today
KittyEliz Northampton, United Kingdom
Write a Review

396 reviews from our community

Traveler rating
    61
    154
    125
    39
    17
See reviews for
53
139
47
122
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Northampton, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed today NEW

We stayed here on a Great Rail Journey so it was very convenient that we had only to trundle just over the road. The rooms were spacious spotlessly clean and very comfortable. A good hotel with experienced and helpful staff. We had a set meal which was very nice. We arrived in the evening and left in the morning, so,... More

Was this review helpful? Yes
Carterton, Oxfordshire, U.K.
Contributor
16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of this hotel is very convenient for those travelling by rail. It is situated directly across the road from the railway station. The reception area is pleasant but dated, although it is quite imposing. Lots of dark wood and mirrors. The rooms are quite large and well appointed. The bed was very comfortable and the bathroom was clean,... More

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with a pleasure that we discovered your feedback. We were delighted to read that you enjoyed our location, facing the train station and bus stop, our comfortable rooms and also our brasserie. We thank you... More

Munich, Germany
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I spent last weekend in Luxembourg and found a very good deal online for EUR 100 for 2 nights and so I decided to book this hotel for my weekend city break. Positive: - The building is beautiful. - I like the location. It is right opposite the train station and the airport bus stop is just one minute away.... More

Was this review helpful? Yes 1
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with regret, we note that your stay did not give you entire satisfaction. But be sure that your feedback is really helpful for us, as it gives the basis of our work. We need every... More

Cork, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Only spent one night here following a long journey so missed out on dining in the restaurant or using the bar facilities. The twin room was spacious, as was the bathroom. The high point was the breakfast service - it was fantastic. Everything you could possibly want for breakfast was available and as it was self-service, you could keep going... More

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with a nice pleasure that we discovered your feedback. As your satisfaction is our goal, every day all staff strives to give the best of them to reach it. We... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Before I stay at a hotel, I refer to TripAdvisor and discount the odd extreme review if it is overly praising or overly critical. This hotel seem to have reasonable good reviews so I ignored the very bad. This was a mistake. The hotel is long overdue renovation, and the staff need lessons in customer care. I was staying with... More

Was this review helpful? Yes 2
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor, and also for giving us your feedback. It is with regret, we note that your stay did not give you satisfaction. Also, we offer you our sincere apologies concerning the experience at... More

St. Albans, United Kingdom
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We ended our luxury 10 day rail trip to Switzerland with a one night stay in this hotel. We had spent 9 days in luxury with Great Rail and were absolutely appalled with the room we were initially given. I have placed photographs on here. The room was dirty and the carpet was so stained that we did not want... More

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with regret, we note that your stay did not give you satisfaction. Be sure that your feedback is really helpful for us, as it gives the basis of our work. Regarding the room, I just... More

Kingwood, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

At one time the Mercure Grand Hotel Alfa in Luxembourg might have been a really nice hotel. But now it is not much more than an aged tourist hotel. My room had wall paper coming off of the walls, and paint peeling off of the ceilings. In addition, the carpet is worn and faded, and it appeared that several spots... More

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with regret, we note that your stay did not give you entire satisfaction. Be sure that your feedback is really helpful for us, as it gives the basis of our... More

London
Top Contributor
53 reviews 53 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel is perfect for the train station, but a decent walk outside of the old town centre. That makes it noisy in the bedrooms facing the station. The room we had was huge with a fairly modern bathroom but there rest of the decor was old-fashioned. This actually works in the bar and restaurant where the... More

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, We would like to thank you for choosing the Mercure Alfa Luxembourg Centre Gare as your accommodation during your recent trip, and we appreciate you taking the time to give us your opinion. Please accept my humble apologies regarding your experience with the slippers. We sincerely hope that this experience will not impair your confidence in the Mercure... More

Newbury, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

Service was put top of the list at this hotel but it wasn't its only virtue. Rooms were comfortable and roomy enough to avoid failure with swinging cats, and they were clean and were kept clean every day with fresh towels and toiletries. All the staff, and not only at Reception, were helpful and cheerful. The streetside bar was pleasant... More

Was this review helpful? Yes 1
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with a pleasure that we discovered your feedback. Be sure that I will share your kind words with all our team. We thank you very much for your patronage and look forward to having you back with... More

Owners: What's your side of the story?
If you own or manage Mercure Grand Hotel Alfa Luxembourg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Grand Hotel Alfa Luxembourg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Tingo, ACCOR, Travelocity, Cheap Tickets, Hotels.com, Priceline, TripOnline SA, Otel and Venere so you can book your Mercure Grand Hotel Alfa Luxembourg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (76)
Viewed
Bathroom (14)
Viewed
Room/suite (24)
Viewed
Hotel & grounds (9)
Viewed
Dining (3)
Viewed
View from room (8)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Luxembourg City with
any amenities