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All 51 Luxembourg City hotels

Mercure Grand Hotel Alfa Luxembourg

4.0 of 5 Hotel   |   16 Place de la Gare, Luxembourg City 1616, Luxembourg
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Mercure Grand Hotel Alfa Luxembourg
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Ranked #24 of 51 Hotels in Luxembourg City
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A recent review
3 of 5 stars reviewed 4 days ago
Enrico C Genoa, Italy
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411 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Genoa, Italy
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Located in front of railway station is in a strategic position to reach almost all the most interesting place of Luxembourg City. Good restaurant inside with WiFi facilities. Room are clean but a little bit old... fixed carpet in room is a negative factor. Price (corporate rate) are in line with offered service. Exposed price at lobby are out of... More

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Los Angeles, California
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Immensely overpriced at almost $300 a night!! While it is very conveniently located to the train station (as in.... across the street), it is a bit of a walk to the old town. Not too bad, really. But there are quite a few things that ARE bad. Let me start on a positive note and say that the staff was... More

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Gillingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our tour group stayed at this hotel on our way, by train, to Switzerland. It is right opposite the railway station in Luxembourg, so is very convenient for railway travellers. The bathroom was well equipped and clean, the bedroom was a good size with a TV and coffee making facilities, and the beds were comfortable. Although the bedroom was clean,... More

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London
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Previous comments say it all. Pack slippers because you won't want your feet to go near the carpets, they are absolutely disgusting. If you have to stay and want to get any sleep request a room at the back. The only English language TV is CNN so make plans to go out for the evening because you won't want to... More

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Paisley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I chose this hotel for a work trip primarily for the free wi-fi. However I would not choose it again as the wi-fi was very bad. On discovering this I spoke to reception who moved me up two floors where "the wi-fi signal is usually better". However as soon as I opened the door to the new room it was... More

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Newcastle, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

A scruffy hotel which needs complete overhaul. Dirty bedroom carpets, marked walls and general run-down appearance. When my wife asked for tea after dinner the waiter took a tea-bag from a tin, reached across in front of someone else and passed it to her in his fingers. If this is the standard of hygiene in public rooms I shudder to... More

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. As, we are most concerned with the satisfaction of our guests, your feedback is of great value to us. It is with regret, we note that your stay did not give you satisfaction and we offer you our sincere apologies.... More

Singapore
Top Contributor
54 reviews 54 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for a night as part of a tour package, can't comment on the value for money aspect as it was paid for. First the good, it's opposite the train station and bus stop so no need to drag your luggage half a mile to the hotel once you're off the bus or train. The restaurant served a decent... More

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It is with regret, we note that your stay did not give you entire satisfaction and we offer you our sincere... More

Ayrshire,Uk
Top Contributor
86 reviews 86 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights our room was an extremely large double room at the rear so it was very quite but the carpets and decor are badly needing done especially the carpets on the 5th floor lobby were a disgrace. Room had air condition and a good size bathroom. We had breakfast and dinner both days in the hotel which were... More

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It is with regret, we note that your stay did not give you satisfaction and we offer you our sincere apologies.... More

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Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
Number of rooms: 141
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Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City

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