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Mercure Grand Hotel Alfa Luxembourg

GreenLeadersBronze level
16 Place de la Gare, Luxembourg City 1616, Luxembourg
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Mercure Grand Hotel Alfa Luxembourg
Best prices for: 1 room 1 guest
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Ranked #29 of 55 Hotels in Luxembourg City
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Sandmartin2 UK
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497 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Top Contributor
50 reviews 50 reviews
41 hotel reviews
147 helpful votes 147 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotel is right in the middle of the busy area of town - straight across the road from the transport centre, which is a plus if you are using it, but makes the area pretty noise with vehicles and people if you arent. There are very few pros unfortunately in this hotel, it is in pretty dire state in... More 

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UK
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on out way back from Switzerland. It was very close to the rail station. Our room overlook the front of the hotel. The room was large and comfortable. No tea making facilities, though this was not really a problem. Our evening meal was excellent. Breakfast - well what can I say - it seemed that everything was... More 

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Sofia
Contributor
20 reviews 20 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Front of the railway/bus station, good old fashioned hotel with excellent insonorisation and breakfast. Spacious rooms, good fridge, many wifi transmitters in every flat. Good staff as well, recommended for short stay related with early going/late arrival.

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Banja Luka, Bosnia and Herzegovina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is close to the railway and bus station, and near by to the old part of the city. The breakfast was very good and the stuff are very nice. The room was average, it was rather bit cold in the room.

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Top Contributor
120 reviews 120 reviews
33 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel is well-placed close to the railway station. Our room was OK but had no view whatsoever and was dull from lack of natural light. Bathroom good, beds comfortable, but no tea or coffee making facilities in room. Dinner was fine and breakfast good with lots of choice. However, I never like having to make my own tea at a... More 

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Germany
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for one night and don't have too much positive to say about this hotel. It sits just across the main train station, which is typically the worst location if you want to get a good night's rest. But that wasn't the worse part. The carpet in our room was cringe-worthy, faded, stained and filthy-looking. The furniture was worn... More 

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Travelers are raving about these Luxembourg City hotels

Hereford, United Kingdom
Top Contributor
218 reviews 218 reviews
47 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights earlier this week. A hotel of extremes. The rooms are retro 1970s design, and have never been updated in many years. They were large but quite grotty and outdated. The accommodation desperately needs an overhaul and deep clean. However - the cafe and bar areas are delightful. Friendly, smart staff (excluding breakfast, more later), excellent... More 

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NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor . As we are most concerned with the satisfaction of our guests, your feedback is of great value to us. However, it is with regret, we note that your stay did not give you entire satisfaction. Concerning... More 

York, United Kingdom
Top Contributor
58 reviews 58 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Let me start by saying that we are regular clients of Accor (Mercure) hotels and we had a perfectly pleasant and enjoyable weekend stay at the Grand Alpha Mercure in Luxembourg. Luxembourg is a lovely place to visit. However, in our view this hotel does not live up to Mercure's usual high standards. On the plus side the hotel is... More 

Was this review helpful? Yes 1
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, I would like to start by thanking you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. I am sorry because your experience did not give you entire satisfaction. Our goal is to improve ourselves every day and to provide a higher quality of service. So, your feedback is the... More 

Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights. The room is in need of major facelift. Toilet appears to be renovated though and towels look new and clean. Location is good. Service is good. I complained about room being cold and they brought portable heater straight away.

Was this review helpful? Yes
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to give us your feedback. We will be proud to welcome you soon in an entire new hotel. In fact, we are finalizing our renovation project and it will bring a totally new design, more comfort and new equipments to our rooms. Furthermore, we were very pleased to read that... More 

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