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Sofitel Luxembourg Europe

Travelers' Choice award winner
GreenLeadersBronze level
4 rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2015, Luxembourg
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1 room 1 adult
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Sofitel Luxembourg Europe
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696 Reviews from our TripAdvisor Community

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COlombo, Sri Lanka
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is I think one of the best in Luxembourg with a good location for Kirchberg and not too far from the city centre. Would be ideal if it had the same TV channels as the sister hotel in town. In house restaurants are good and the staff very friendly.

Review collected in partnership with Sofitel.com

Helpful?
Thank John M
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear John M, First of all we would like to thank you very much for having selected the Sofitel Luxembourg Europe for your recent stay in Luxembourg! I will make sure to pass on all of your positive comments. I assure you that they will be highly pleased to hear that you enjoyed your stay and our restaurants. All the... More 

Frankfurt, Germany
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Out of all recent Sofitel stays, this one sticks out! We spent my wife's birthday weekend at the hotel and received a particularly warm and personal service across the board, but in particular from the front desk and room service staff. We did not regret being a 5min taxi ride / 25min walk outside of the city centre given the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank delucadesign
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Delucadesign, First of all we would like to thank you very much for having selected the Sofitel Luxembourg Europe to celebrated your wife’s birthday! We were very touched to be selected for this very special occasion and we are so happy to know that your experience was just excellent! All the ambassadors of the Sofitel Luxembourg Europe are waiting... More 

Ottawa, Canada
Level Contributor
68 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Where to start.... I don't often have a reason to stay in hotels within Luxembourg given that I lived here for a number of years, but I needed a room on the 27th of December as I was moving back after 2 years elsewhere and wasn't into my new place yet. My experience there was such a wonderful welcome back... More 

Helpful?
Thank Canadian99
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Canadian99, First of all we would like to thank you very much for having selected the Sofitel Luxembourg Europe for your leisure trip in Luxembourg! We were very touched to be selected for your holidays and that your experience was just wonderful! I will make sure to pass on all of your positive comments. I assure you that they... More 

Wolverhampton, United Kingdom
2 reviews
5 of 5 stars Reviewed January 1, 2016 via mobile

What a wonderful stay we had at this hotel. We did a 3 night stay over New Years 4 adults one toddler. Needless to say the staff of this hotel go above and beyond and made our stay a memorable experience. They made such a fuss of our baby from the minute we walked in the door. He was given... More 

Helpful?
Thank lokocohome
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, We would like first to thank you very much for choosing the Sofitel Luxembourg Europe for your stay in Luxembourg and for taking the time to share your impressions of the hotel. Your praise for our service has been passed on to the corresponding hotel departments who are happy to hear that they were able to make your... More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 31, 2015

This hotel is primarily for the business traveller,particularly those who work for various EEC departments,but is ideally located for those who want to visit Luxembourg for leisure purposes too.It can be booked for a much more reasonable rate at weekends but bear in mind that sundries such as breakfast,room service and in house dining are very expensive if you are... More 

Helpful?
Thank pippar2014
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for having shared your opinion about your hotel stay with our Tripadvisor community. I will make sure to pass on all of your positive comments (especially at Ambre). I assure you that they will be highly pleased to hear that you enjoyed your stay! Looking forward to welcome you again and we wish you... More 

Vallauris, France
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 28, 2015

What a warm and cordial welcome we got from a good-looking Jeanne at the front desk upon arrival at the sweet-smelling lobby. It was like a 'red-carpet' treatment! On top of the cheerful welcome, we were given a double upgrade for being loyal customers to this Accor brand hotel. One more pleasant surprise, was a present of a 'miniature Christmas... More 

Helpful?
Thank Aida656
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for your loyalty to the Accor hotels and for having taken the time to share your recent hotel experience with our Tripadvisor community. We are happy that you enjoyed your time at our hotel property. Also, I will make sure that your appreciation for our staff will be shared with Jeanne and Elton !... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 26, 2015

Excellent service, the breakfast was very rich, the made service was very good and all the staff was very helpful, willing to satisfy any request. The decoration of the hotel was very elegant and the room service always on time. The position of the hotel ideal when you deal with the European institutions. I highly recommend this hotel.

Helpful?
Thank Temaki R
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for having shared your opinion about your hotel stay with our Tripadvisor community. I will make sure to pass on all of your positive comments. I assure you that they will be highly pleased to hear that you enjoyed your stay and that you consider coming back. Looking forward to welcome you again and... More 

Dubai, United Arab Emirates
Level Contributor
150 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed December 25, 2015

The hotel is a short ride from the city center and we arrived on an early Sunday evening where the whole place seemed quite deserted. The reception staff was very friendly and we were in our rooms in almost no time. The room looks a bit dated, but was very spacious, including the bathroom, and everything works. Wi-fi and beverages... More 

Helpful?
Thank Jip79
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, We would like first to thank you for choosing the Sofitel Luxembourg Europe for your stay in Luxembourg and for taking the time to share your impressions of the hotel. We are very sad to hear that your experience wast just good and not wonderful. Your praise for our service has been passed on to the corresponding hotel... More 

Evrehailles, Belgium
Level Contributor
137 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed December 23, 2015

My stay was brief, and the arrival was a bit challenging due to the rain, the dark, the construction, the traffic, and a big Christmas event in the atrium that made parking more difficult, but the next morning I realised it would have been much easier if I'd just arrived in the daytime and seen the signs and the layout.... More 

Helpful?
Thank Christopher G
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, We would like first to thank you for choosing the Sofitel Luxembourg Europe for your stay in Luxembourg and for taking the time to share your impressions of the hotel. Your praise for our service has been passed on to the corresponding hotel departments who are happy to hear that they were able to make your experience ‘very... More 

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