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Sofitel Luxembourg Europe

Travelers' Choice award winner
4 rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2015, Luxembourg
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Sofitel Luxembourg Europe
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Sofitel Luxembourg Europe
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569 reviews from our community

Traveler rating
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    33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Port Charlotte, Florida
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Sofitel Europa, Luxembourg. Check-in: pleasant, welcoming, efficient, friendly, helpful. Room: large, well-furnished, great beds, black-out curtains, large bathroom, good lighting, very clean and comfortable, coffee and tea in room. Due to double doors between hallway and room, and contrary to earlier complaints, absolutely no noise from atrium! Ample closet space with 2 large closets and a chest of drawers. Wifi... More 

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H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, First of all we would like to thank you so much for taking the time to tell us about your experience at Sofitel Luxembourg Europe. We are absolutely delighted to read that you enjoyed your stay especially the staff, the bed, and the room. I shared your very nice compliments with all my “Ambassadors” and everyone was very... More 

irvine,ca
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This is essentially a business hotel. As we were there on the weekend we got an amazing rate of 115 Euros a night as opposed to their rack rate of 450 Euros! The hotel is located a short bus ride from the center of the town. It is a beautifully appointed hotel, luxurious rooms and very comfortable. My only comment... More 

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H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for these wonderful comments following your stay with us! We are happy that you enjoyed staying with us and that our services were up to your expectations! Regarding your experience at the breakfast area, please allow me to express my sincerest apologies. I can promise you that this situation doesn’t reflect our quality of... More 

San Diego, California
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here while visiting Luxembourg. It's meow of a business hotel further from the old city but on the other had right across street from modern art museum. Great rooms, extremely comfortable beds. Excellent service and nice restaurants. An all round great choice and what you would expect from Sofitel brand. But if you are looking for soemthing Close to... More 

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H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Client, Thank you very much for having chosen the Sofitel Luxembourg Europe for your last stay in our city and for having taken the time to share this very nice comment on Tripadvisor. It is a real pleasure for us if you appreciated our bed ! The concept "My Bed" is a unique concept available in every Sofitel all... More 

Edinburgh
Top Contributor
70 reviews 70 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable room, with all amenities and a really comfortable bed. We found the staff to be excellent, welcoming and very attentive. I think it is one of the best hotels I have stayed at in terms of room facilities and comfort. Although designed for business travellers and close to the commercial district, do not let that put you off... More 

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H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Client, Thank you very much for having chosen the Sofitel Luxembourg Europe for your last stay in our city and for having taken the time to share this very nice comment on Tripadvisor. Thank's a lot for your very nice comment regarding our services and our staff. We shared your kind words with all "Ambassadors" of our hotel and... More 

Southern California
Top Contributor
50 reviews 50 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Modern, clean, elegant and convenient. Very nice service, quiet area and a short drive to Old Luxembourg. The view of the adjacent office buildings was not scenic. Interior atrium was a little noisy at times.

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H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear guest, Thank you very much for this short but very nice comment following your stay with us! We are happy that you enjoyed staying with us and that our services were up to your expectations and I will certainly not fail to convey your remarks on our service to the entire team. We hope that you will have the... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel had the most comfortable beds I've ever experienced in my many hotel stays, but my room was quite noisy as the noise from the restaurants carried up to my room. Other areas of the hotel may be quiter. The decor seems a bit dated, but other than the noise, I would definitely return. The food was excellent.

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H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Client, Thank you very much for having chosen the Sofitel Luxembourg Europe for your last stay in our city. We would like to thank you for your beautiful description of our hotel. It is very kind of you to share these words on Tripadvisor. It is a real pleasure for us if you appreciated our bed. The concept "My... More 

Orlando, Florida
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 14, 2015

I only have great things to say about this hotel. I arrived very late after a trip from hell. I was welcomed but one of the nicest front desk staff EVER. They upgraded my room and were super nice and helpful with me and my pet. The room was amazing, clean and spacious.The bed super comfortable. In the morning the... More 

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H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear guest, Thank you so much for your posting on TripAdvisor. We’re just so happy that you felt graciously welcomed and cared for by all the front desk staff you encountered. Thrilled that our concierge was helpful and efficient with his recommendations. Thank you again for this amazing description and all the “Ambassadors” of the Sofitel Luxembourg Europe are hopeful... More 

Johannesburg, South Africa
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 27, 2015

I stayed at the hotel in February 2015. The hotel is situated in the heart of the banking district. Front desk staff were very friendly and I got upgraded from a superior room to a luxury room. The room was very beautifully furnished. I hate a shower in a bath which they had. When I showered the bathroom floor was... More 

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H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Of course, we very much appreciate your comments regarding the kindness of our team and the beauty... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 25, 2015

Spacious room, with separate work desk, excellent WiFi connection. We got a room with views right at the European Court of justice. Hotel near the MUDAM (MUSÉE D'ART MODERNE GRAND-DUC JEAN) - away from the city center.

Was this review helpful? Yes
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear guest, Thank you very much for this short but very nice comment following your stay with us! We are happy that you enjoyed staying with us and that our services were up to your expectations and I will certainly not fail to convey your remarks on our service to the entire team. We hope that you will have the... More 

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