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Suite Novotel Luxembourg

Certificate of Excellence
GreenLeadersBronze level
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13 Avenue J F Kennedy | Quartier Europeen, Luxembourg City 1855, Luxembourg
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1 room 1 guest
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Suite Novotel Luxembourg
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366 Reviews from our TripAdvisor Community

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Traveler rating
    124
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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English first
  • All months
    (366)
  • Mar-May only
    (79)
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    (142)
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    (58)
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Frankfurt, Germany
1 review
3 of 5 stars Reviewed 4 days ago NEW

Our stay was fine, but not what I would have expected from a four-star hotel. The beds are extremely hard as there is no real frame or boxspring underneath the mattress. Instead, the mattress rests on a hard board of wood. I woke up with back pains every day and I don't usually have back pains. The "suite" is made... More 

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H7206, Responsable relations clients at Suite Novotel Luxembourg, responded to this review

Dear BlackSquirrel18, Thank you for choosing SuiteNovotel Luxembourg and for taking time to share your review on TripAdvisor. We are deeply sorry to learn that your experience at our hotel did not meet your expectations; please accept our sincerest excuses. Your remarks have been carefully noted; please rest assured that they will be taken into consideration. We hope you will... More 

Antwerp, Belgium
Level Contributor
190 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location : in Biz. District, around 20 min. Walk from old city center. Bus stops almost in front of hotel. Parking space available Rooms : spatious, seperate toilet. Rainshower and bath. One Sink. Lots of space to put things Hygiene ' ok Sound insulation : ok for inside and outside Sleep comfort : didn't like the matrass, can be improved... More 

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H7206, Responsable relations clients at Suite Novotel Luxembourg, responded to this review

Dear Michel C, Thank you for choosing SuiteNovotel Luxembourg and for taking time to post a review on TripAdvisor. We are delighted to learn that you had a very nice stay with us. Thank you for your remarks regarding the matrass and the waiting time at the front desk; please rest assured they will be taken into account. However, we... More 

Geneva
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Modern spacious room with large bathroom and good size shower. Lunch is nothing special but OK for a shorter stay. Good to stay for couple with a kid that want to stay more comfortable than basic hotels for a very reasonable price. Would be perfect for business trip it you have to be on Kirchberg where it is located near... More 

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H7206, Responsable relations clients at Suite Novotel Luxembourg, responded to this review

Dear AntonCuracao, Thank you for choosing SuiteNovotel Luxembourg as your accommodation choice, and for taking time to share your review on TripAdvisor. We are very happy to read that you had a pleasant stay at our hotel and that you especially enjoyed our location and your Suite. We look forward to welcoming your family and you back at SuiteNovotel Luxembourg... More 

Dusseldorf, Germany
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel, especially when you're just passing through Luxembourg with a family. Modern and spacious rooms, very friendly staff, and located in the hart of Europe, with several key EU institutions around the corner. The Old Town of Luxembourg is a nice walk away, with especially recommended the route down the valley, but you can also rent... More 

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H7206, Responsable relations clients at Suite Novotel Luxembourg, responded to this review

Dear Arjantupan, Thank you very much for choosing SuiteNovotel Luxembourg and for taking time to post your review on TripAdvsior. We are deeply sorry about the stains on the bathroom floor; please accept our sincerest excuses. Please rest assured that we are doing our utmost to remove them as soon as possible. We do care about our environmental impact; please... More 

Northumberland, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel was perfect for an overnight stay en route from Zeebrugge to Freiburg. The hotel was quite easy to find from the ring-road around Luxembourg City and has allocated spaces in a secure underground car park (pay hotel on departure: approx €10 for 24 hours). Check-in was quick and hassle-free. The suite was enormous (a corner room) with ample... More 

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H7206, Responsable relations clients at Suite Novotel Luxembourg, responded to this review

Dear Rachel W, Thank you so much for taking time to share your review with TripAdvisor users and for your confidence in the SuiteNovotel brand! We are very sorry to learn about the stain on the carpet and the broken sliding door; please rest assured that we are taking swift action to fix it as soon as possible. However, we... More 

Krakow, Poland
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed July 21, 2015

Bussiness visit Close to EU institutions Location almost same as the nearby Novotel but rooms are bigger and seems that the rooms are actually newer but smaller reataurant I think that I will chopse this option over the other one next time I visit Rooms faceing the street are not as quiet as in Novotel but still the street is... More 

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H7206, Responsable relations clients at Suite Novotel Luxembourg, responded to this review

Dear krakowiak81, Thank you very much for choosing SuiteNovotel Luxembourg, and for taking time to share your review and pictures on TripAdvisor. We are delighted to read that you enjoyed your Suite and stay at our hotel. We look forward to your next stay with us! Bets regards, Margaux, Quality Department More 

Brussels
Level Contributor
130 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed July 17, 2015

Novotel has really changed for good. For those who remember the medium quality brand it used to be, the Novotel suite brings a happy contrast. The rooms are large, design and comfortable. They are well equiped, with a comfortable bed and a very nice bathrooom. The wifi is free and quick. You have a few enjoyable bonuses, ranging from free... More 

Was this review helpful? Yes 1
H7206, Responsable relations clients at Suite Novotel Luxembourg, responded to this review

Dear angelbe, Thank you for choosing SuiteNovotel Luxembourg and for taking time to write a review of our hotel on TripAdvisor. We are so happy to learn that you enjoyed your Suite and its bathroom very much, as well as the location of our hotel at a walking distance from EU Institutions. We look forward to welcoming you again in... More 

Luxembourg
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 8, 2015

It was a very clean hotel and good value for money. We stayed there for 5 nights. Breakfast is really sad and is very very expensive for the price. Location is good in terms of public transport. Other wise a bit far from the city.

Was this review helpful? Yes
H7206, Responsable relations clients at Suite Novotel Luxembourg, responded to this review

Dear NEEEERU, May I begin by thanking your for choosing SuiteNovotel Luxembourg, and for taking time to share your review on TripAdvisor. I am delighted to learn that you enjoyed the cleanliness of our hotel and our location near public transportation. I am happy to inform you that since your stay with us last August, our buffet breakfast has been... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 4, 2015

This Hotel is out of downtown but very near. The staff was very nice and the room was beautiful , modern, with a lot of space. Fully recommend this place, where we were able to accommodate 4 persons comfortably with 2 single beds and one queen one

Was this review helpful? Yes
H7206, Responsable relations clients at Suite Novotel Luxembourg, responded to this review

Dear Luis Andres H, Thank you very much for choosing SuiteNovotel Luxembourg, and for taking time to share your review with TripAdvisor users and with us. We are really happy to learn that you had a nice stay with us and that you enjoyed your Suite, our staff and location. We look forward to the pleasure of welcoming your family... More 

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