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Hotel Phoenicia

Travelers' Choice award winner
Hotel website
The Mall, Valletta, Island of Malta FRN 1478, Malta
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Hotel Phoenicia
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1,993 Reviews from our TripAdvisor Community

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Traveler rating
    1,182
    590
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    50
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215
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (553)
Date | Rating
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  • English first
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  • German first
  • Greek first
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  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
  • All months
    (1993)
  • Mar-May only
    (485)
  • Jun-Aug only
    (632)
  • Sep-Nov only
    (506)
  • Dec-Feb only
    (370)
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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

This used to be a great hotel. I've stayed a number of times over the last two decades. My most recent visit in August 2015 was a disappointment. It no longer has the feel of a five star hotel. The bar and restaurant staff are slightly surly and disconnected, the maids are brusque, and the front desk staff never seem... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

When looking for a hotel which has an amazing location, beautiful and authentic interior and a charming ambience this is the hotel to go to when visiting Malta. We stayed for a week and every aspect of our stay was wonderful. The restaurants are great in particular the Phoenix with an excellent outdoor dining area. We had many a good... More 

Was this review helpful? Yes
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you visit Malta you must stay here. The hotel is adjacent to the city gate of Valletta. Exploring the city is then so easy. The bus station is nearby for access to the rest of the island. The hotel is extremely comfortable and the rooms well appointed and spotlessly clean. Breakfast is one of the best I have experienced.... More 

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Cumbria
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here from 18/08-25/08/15. The hotel is in a fantastic position, convenient for everywhere. Room - The bedroom was fine, good air con, mini bar, a complimentary bottle of water every day, decent size safe that fits an iPad plus plenty of room for other things, clothes press, dressing gowns and slippers. Bed linen is changed upon request, there is... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was very happy selecting this hotel after doing extensive research on where to stay in Malta. This hotel has it all. Its beautiful, classy and perfect location for discovering lovely Malta. Located right on door steps of Valletta, next to central bus station and taxis makes it easy to get everywhere, also getting to ferries both to Three cities... More 

Was this review helpful? Yes
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Terka05, Thank you for your glowing review about your experience at the Phoenicia, we are happy to see that you thoroughly enjoyed your stay. Your comments are highly appreciated particularly those about our team members as they act as a great motivator for all of us. We thank you for your recommendation and hope we will have the pleasure... More 

Dublin, Ireland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 10 nights .. It's a wonderful 5 star hotel. It's situated right next to the old town and the bus station . The staff are wonderful and always so happy to help. The bar staff in the club bar are very friendly and professional. Our room was on the 3 rd floor over looking... More 

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear CMQ17, Thank you for sharing your experience at the Phoenicia with other Trip Advisor users I am delighted to learn that you have thoroughly enjoyed your stay with us. Your comments are highly appreciated and have been forwarded to our Food & Beverage Manager so he may look into the matter further, We look forward to welcome you back... More 

Plymouth, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a two week holiday at this beautiful hotel. It is situated just outside the city gates and near the Triton fountain and the bus station- which is very handy for getting around this small island easily. The hotel has an impressive entrance which leads into the stunning Art Deco Palm Court which is tranquil and ideal for... More 

Was this review helpful? Yes 2
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Gillian2604, Thank you for taking the time to share your hotel experience with the travel community. I am glad that the hotel ambiance, the accommodation and the service were to your satisfaction. i would like to bring to your attention that the refurbishment will commence on the 14th November through the 1st April. We hope to have the opportunity... More 

London, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

What a lovely hotel. This grand dame offers lots of old world charm without feeling faded. The ballroom has hosted the Queen and Prince Philip, who danced there in the 1940s. The Queen's signature is hidden away in one of the old guest books. Our room had been recently renovated in beautiful art deco finish. You almost didn't want to... More 

Was this review helpful? Yes 2
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Mark T, Thank you for taking choosing the Phoenicia and for sharing your experience with other Trip Advisor users. I am glad to read that you have enjoyed your stay and that your stay at the Phoenicia helped make your holiday special. I hope that your travels will bring you back to Malta and we will have the pleasure... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We had a fabulously relaxing holiday - nothing was too much trouble and all our needs were catered for. The stroll through the gardens to the lovely pool with amazing views across the harbour was a real treat. Would love to come back !!!

Was this review helpful? Yes
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Jo S, Thank you for choosing out hotel on your trip to Malta. I am happy that your stay was a pleasant experience and you enjoyed the hotel atmosphere, the service and the location. I am very happy to learn that our team members have helped in making your trip memorable. We will be looking forward to welcome you... More 

SouthWales
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful place, right by the city entrance and the bus terminus. Quite inside though. The pool is a beautiful short walk through private gardens and sits right under one of the bastions. It is quiet, warm and the pool bar/restaurant is well stocked. There are two restaurants in the main hotel, but we ate in the Club Bar. Lots of... More 

Was this review helpful? Yes 3
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear SH23, Thank you for sharing your experience at the Phoenicia with the travel community. I am glad to learn that you have enjoyed your stay and found our facilities, services and location to your satisfaction. I hope we will have the pleasure to welcome you back to the Phoenicia in the future. Best Regards Helena More 

Hotel Review Summarization

What travelers say

  • Pool area(32)
  • Bus station(26)
  • Very good(16)
  • Club bar(10)
  • City gates(8)
  • Main restaurant(4)
  • Art deco(4)
  • Second floor(3)
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Bathroom (27)
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Suite (41)
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The Hotel (67)

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Room/suite (25)
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Hotel & grounds (14)
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Pool/beach area (6)
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Other (9)
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