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Hotel Phoenicia

5.0 of 5 The Mall, Valletta, Island of Malta FRN 1478, Malta
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Hotel Phoenicia
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1,798 reviews from our community

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193
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chessington, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Buses located v close for access to whole of island and €1.50 ticket lasts all day hop on/off.hotel huge, excellent breakfasts, helpful/polite staff, drinks in bar v expensive, harbour view room recommended, check gardens & pool at back out! Would deffo stay again loved it. Bathroom bit dated but worked fine so not a prob. Thanks for a fab time... More 

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Steinwenden, Germany
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This classic hotel is located immediately outside the gated walls of Valleta is convenient to every thing you need--restaurants, shops, sights and even a major bus hub. I cancelled my rental car when I realized it would sit unused at the hotel. The facility is somewhat faded from its former glory, but it was clean and well appointed in the... More 

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Jeff P. Thank you for reviewing the Phoenicia. I am glad that you were able to enjoy the comforts of the room and the convenience of our central location during your visit. Your feedback is very valuable to us and will definitely be taken on board. We hope to see you the next time you are in Malta. Best... More 

Northampton, UK
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Having spent 7 nights at the Phoenicia during an unusually cold, wet and windy February I can testify to the charming atmosphere of the Phoenicia's lounge bar where many of the hotels residents spent a couple of hours reading each day. I can also testify to the excellent cakes available and the fantastic value at 5euros for coffee and cake... More 

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear ColinGNorthampton_UK, Thank you for taking the time to review the Phoenicia. I am thrilled that you had such a great experience. I will be sure to share your feedback with the rest of the team and we look forward to welcoming you back in the future. Best Regards Helena More 

St. Albans, United Kingdom
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This really is an excellent hotel in terms of service. Nothing seemed to be too much trouble for the staff who were all very courteous and helpful. We had a room on the 3rd floor of the hotel with views of the harbour. Room was clean and large enough. It is in a great position for looking around Valetta and... More 

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Jakubowm, Thank you so much for your gracious mention of Hotel Phoenicia and our team. We are very happy you enjoyed your time with us and look forward to seeing you again. Best Regards Helena More 

London, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Not just another five star hotel because of extremely personable service and warm staff. Excellent location as it is just outside the city gates and extremely convenient in terms of transportation, restaurant choices and sightseeing in Valetta.

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear LucasOng, Thank you for your review. We are so happy you enjoyed your stay with us. We hope to welcome you back again to the Phoenicia. Best Regards Helena More 

Vienna, Austria
Top Contributor
100 reviews 100 reviews
65 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel is often referred to as a "Grand Dame". This term does not translate easily into a star system! It does alert us to what are the likely pitfalls when choosing a hotel which is in itself one of the historic sights of Valletta. However, it is hard to understand how some guests found the staff so poor. they... More 

Was this review helpful? Yes 3
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Steve005, Thank you so much for taking time to share your experience at the Phoenicia with other travelers. I am very happy to hear that your stay was a pleasant experience and you found most of the hotel and the amenities to your satisfaction. Your feedback is most welcome as it offers us the opportunity to improve our guests'... More 

London
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Depending on your first view of the Hotel Phoenicia, you may not be that impressed. Like many of the buildings in Malta, the exterior is a little tired; you might be forgiven for thinking that the hotel is a little run down and in need of some TLC. Don't be fooled! Inside the hotel is delightful; clean and elegant with... More 

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Tom S, I’m happy to hear that you enjoyed your stay at the Hotel Phoenicia and hope that we assisted in making your trip as pleasant as possible. We look forward to welcoming you back to the Hotel Phoenicia in the future. Best regards Helena More 

Valletta
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff and personal feel to this high quality hotel which a hint of Art Deco styling. Very comfortable bedrooms and room facilities. including tea/coffee making facilities, free Wifi. Welcome drinks reception on Thursdays. Bar attendant was attentive and very friendly. Staff attention to service and detail is exceptional. Location in Valletta is perfect.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Deborah Kay B, Thank you very much for staying with us and for taking the time to share your recommendation. We look forward to welcoming you back in the near future. Best Regards Helena More 

Leicester UK
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A beautiful grand hotel in traditional European Art deco style. Ideally placed for exploring Valletta and surrounding areas. Very friendly helpful staff. Very comfortable rooms and facilities. We had a beautiful time and fell in love with the hotel and Valletta. Well definately be back! ;-)

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Pip69, Thank you for sharing your experience at the Phoenicia with other Trip Advisor users, I am delighted to read that you have enjoyed your stay with us. I look forward to welcome you back to the Hotel next time you are in Malta. Best Regards Helena More 

Droitwich, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

we had a family city break over half term and stayed at the Phoenicia due to it's location right by the old city of Valletta. The location is ideal for exploring the old city - just a short stroll away, which also meant we could eat out very lunch and dinner. The hotel is a lovely historic building (1930's) and... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Phoenicia

Address: The Mall, Valletta, Island of Malta FRN 1478, Malta
Phone Number:
Location: Malta > Island of Malta > Valletta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Phoenicia 5*
Number of rooms: 136
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Also Known As:
Phoenicia Hotel Valletta
Phoenicia Hotel Malta
Hotel Phoenicia Malta/Valletta

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