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All 8 Valletta hotels

Hotel Phoenicia

5.0 of 5 Hotel   |   The Mall, Valletta, Island of Malta FRN 1478, Malta
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Ranked #1 of 8 Hotels in Valletta
A recent review
5 of 5 stars reviewed yesterday
Froodle Yeovil, United Kingdom
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1,647 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yeovil, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for five nights and couldn't fault anything, it was exactly what we look for in a hotel, old world charm and comfort with a splash of opulence. The staff were all consistently welcoming, polite and helpful, the room was clean, comfortable and appealing. The food was good value and always tasty (we tried breakfast, lunch and afternoon... More

Was this review helpful? Yes 1
Valletta
1 review
5 of 5 stars Reviewed yesterday NEW

We are a retired couple and booked the hotel Phoenicia mainly for its location at the entrance to Valleta and this proved to be a good decision. Loads to see and do in Valleta plus hotel near bus station which offers a good cheap service around the island. Visited at the end of September and found the hotel lovely and... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our stay here was most enjoyable because of Marios on the front desk,you can tell he enjoys his work and dealing with customers.There was a cocktail party last Thurday and I passed this information onto the general manager. House keepers were polite and always said hello,and being a animal lover there were at least 2 cats at the hotel that... More

Was this review helpful? Yes 2
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Bruce C, Thank you for taking the time to share your lovely review about your recent stay with us. I was delighted that you enjoyed your stay at the hotel and I thank you for recommending us to fellow travelers. I particularly appreciate your comments about Mario and I will personally make sure that they are passed on to... More

Huddersfield, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is one of the best we have stayed in!The building itself is impressive,the staff are very helpful and friendly,Breakfast is all you could wish for and the pool is great with fantastic views.

Was this review helpful? Yes
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Philipliegh, We are delighted that you enjoyed your time with us at the hotel and it is particularly rewarding for us to receive such positive feedback. We look forward to welcome you back to the Phoenicia in the near future. Best Regards Helena More

warwickshire
Top Contributor
57 reviews 57 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We last stayed at the Phoenicia about 30 months ago and although we have been fortunate enough to stay at a couple of hotels we would rate even more highly in that time, that would not include the staff, who are absolutely top notch. On arrival at about 0400 we were allocated a basic room without view or balcony, but... More

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Hornsdn, I am delighted to read that you have thoroughly enjoyed your stay at the hotel Phoenicia and that you found our services, team members and location to your satisfaction. I would like to thank you for sharing your experience on Trip Advisor. I look forward to welcoming you back again to the Phoenicia in the future. Best Regards... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

After a fantastic week on the Island of Gozo we decided to finish our holiday with a couple of days in Valletta. We arrived early as the taxi was very efficient in transporting us and the ferry was relatively empty. Needless to say our room wasn't ready. This wasn't a problem and we were ushered into the magnificent hall to... More

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Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Zumbagran, Thank you for taking the time to share your lovely review about your recent stay with us. I was delighted that you enjoyed your stay at the hotel and I thank you for recommending us to fellow travelers, I hope to welcome you back very soon. Kindest regards Helena More

Middlesbrough
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived at the Phoenicia on the 9th September 2014 and stayed 7nights it's was perfect, room was clean with really good air con which was needed as it was a little hot .we were bed and breakfast and the breakfast was amazing nothing was missing you could have fully cooked breakfast with any egg made fresh even omlettle, staff... More

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Wendy400, I am delighted to read that you have thoroughly enjoyed your stay at the hotel Phoenicia and that you found our services, team members and location to your satisfaction. I would like to thank you for sharing your experience on Trip Advisor. I look forward to welcoming you back to the Phoenicia in the future. Best Regards Helena More

Winkleigh, United Kingdom
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

A fabulous hotel in an ideal location. Plan to visit again in 2015. A wonderful selection of delicious food at the buffet breakfast in comfortable surroundings. Highly recommended for comfort, friendliness of staff and general maintenance and cleanliness. Have tried other hotels in Malta but this is now our first choice and definitely worthy of its 5 star status.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Wendymoon, Thank you for taking the time to write such a detailed review about your experience at the Hotel Phoenicia. The team and I were happy to see that you enjoyed your stay and found the location suitable for your needs. Thank you for recommending our hotel and we look forward to welcoming you back in the near future.... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Fourth floor Hotel room very noisy. Traffic and bus station at front of hotel. Air con very noisy. Décor somewhat tired. Hotel seemed understaffed. Evening meal was very average to poor despite high price. Eat out in Valletta for rest of stay. Staff on desk were pleasant and helpful. Pool bar staff were very overstretched but friendly. The bill at... More

Was this review helpful? Yes 3
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Mr. David D, I would like to thank you for staying at the Hotel Phoenicia during your recent visit to Malta and for taking the time to review your stay on Trip Advisor. I would also like to immediately apologise for the shortcomings you experienced during your stay. I have already discussed your comments about dinner and breakfast service... More

Stamford, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I, with my husband and son have stayed at the Phoenicia 15 times. This is Malta. In the Mediterranean there are several wonderful hotels. In Malta this is "the hotel". We stayed there for 10 days in July this year, so sorry for the delay in writing this review. Whether its the friendly staff, the outstanding restaurant/breakfast buffet area or... More

Was this review helpful? Yes 2
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Sharon J, I am delighted to learn that once again you enjoyed your time with at the Phoenicia and that the hotel facilities and services met your expectations. We appreciate your review and recommendation and hope to welcome you and family back in the future and be able to provide you with another memorable experience. Best Regards Helena More

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Additional Information about Hotel Phoenicia

Address: The Mall, Valletta, Island of Malta FRN 1478, Malta
Phone Number:
Location: Malta > Island of Malta > Valletta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Phoenicia 5*
Number of rooms: 136
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Also Known As:
Phoenicia Hotel Valletta
Phoenicia Hotel Malta
Hotel Phoenicia Malta/Valletta

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