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Hotel Phoenicia

Travelers' Choice award winner
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The Mall, Valletta, Island of Malta FRN 1478, Malta
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1 room 1 adult
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2,113 Reviews from our TripAdvisor Community

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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is very convenient being a short walk to the city center and having the bus / taxi station right outside but could be a little noisy at times (our room was on the 4th floor but at the front of the building) The pool and gardens close early which is a shame but the room was comfortable, the... More 

Helpful?
2 Thank 0nlyme
Solihull, United Kingdom
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 3, 2016

Visited just before it closed for renovation. We hope they do not remove the character from the building especially the ground floor. The whole place exuded a quiet old-style classiness. The basement area where the function rooms are however is a bit desolate and sad - you can only imagine the how alive it would have been down there years... More 

Helpful?
3 Thank Jan179
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Jan179, Thank you for sharing your experience at the Phoenicia with other Trip Advisor users, I am glad that you have enjoyed your stay with us. While extensive works are being carried out to embellish the hotel, our designers are being very careful to ensure that the style and charm of the hotel remain unchanged. We thank you for... More 

Tulsa, Oklahoma
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 13, 2015

This hotel is like paradise in the heart of Valetta. Our room and bathroom were both large and in excellent condition with a great view. The breakfast on the terrace in the morning was spectacular. Great selection of food and excellent service. The gardens and pool were outstanding. By far the best we saw in Valetta.

Helpful?
5 Thank David D
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear David D, Thank you for sharing your experience with the travel community, it is such a pleasure to read that you have thoroughly enjoyed your stay. I thank you for your recommendation and I look forward to welcoming you back to the Phoenicia in the future. Best Regards Helena More 

Rome, Italy
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed December 8, 2015

Understand the hotel is about to undergo major renovation and extension upwards. Is required as overall has a slightly tired and worn feel. Worn corridor carpets are symptomatic. My shower head sprayed water all over the bathroom because the attachment to the wall was broken. Notified front desk and housekeeper but it did not get addressed in three days I... More 

Helpful?
4 Thank Angus M
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Angus M, Thank you for sharing your experience at the Phoenicia with other Trip Advisor users. I would like to apologise for not fully meeting your expectations during your stay. I am sincerely sorry that the issue raised with Front Office and Housekeeping were not addressed as should have been done. I assure you that when the hotel reopens... More 

London, United Kingdom
Level Contributor
206 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed November 18, 2015

At the time of writing the Phoenicia is closing for a four month refurbishment. Nevertheless I had an enjoyable two night stay in November. The suite I stayed in was comfortable and the whole hotel had an old world charm to it. I hope the refurbishment is done with sensitivity to the historic past of this hotel. The bathrooms certainly... More 

Helpful?
1 Thank RolloMcFluff
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear RolloMcFluff, I has been a pleasure to welcome you to the Phoenicia, I am glad that you have enjoyed your stay with us. As you rightly said we are closed for an extensive refurbishment project and while we will be carrying out works on most of the hotel, we are being very careful that the changes blend into the... More 

Zagreb, Croatia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 18, 2015

This is a wonderful hotel, modern and recently redesigned, but with a little twist. It resembles the luxury hotels from the times gone by. Room was quite large, with a beautiful view from the 3rd floor. Bathroom was spacious with a kind of colonial fleur to it. Lovely place, great breakfast, and beautiful gardens with an outdoor pool. I would... More 

Helpful?
Thank AndreaZagreb_Croatia
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear AndreaZagreb_Croatia, I am really delighted to read your review of your stay with us. I am pleased that we went beyond your expectations and you enjoyed all of our facilities, the room, our restaurant and the salon. We all look forward to welcoming you back to the Hotel Phoenicia in the future. Best Regards Helena More 

Adelaide, Australia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 17, 2015

The Hotel Phoenicia is a grand,old-world hotel. It is stylish, calm and elegant and a stone's throw from the gateway into the old city of Valetta. Our room was comfortable and quiet. The balcony(s - we had two!) offered a delightful private retreat with good views (sadly, no harbour view where we were). Staff were very helpful and efficient. The... More 

Helpful?
2 Thank Elizabeth S
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Elizabeth S, Thank you for writing such a thorough review, I am very grateful that you took the time to share your experience with others. Thank you for choosing us and for recommending us to fellow travelers, we hope to welcome you back very soon. Best Regards Helena More 

Colchester, United Kingdom
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 14, 2015

Had a wonderful stay at the Phoenicia, It is old fashioned in the best way and a little faded but it is to close for five months for a refurbishment. I hope that this does not reduce it's charm. I won't review the rooms as they are all bound to be improved but I will review the food which was... More 

Helpful?
3 Thank PhilipandChris
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear PhilipandChris, Thank you for taking the time to review our hotel. I am pleased that you had an enjoyable stay and found the accommodations to your satisfaction. We are grateful for your high recommendation and look forward to welcoming you back in the future. Best Regards Helena More 

north yorks
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 14, 2015

Stayed here early. November just before hotel closing for refurb . Lovely hotel just outside city walls so very easy staff great good breakfast and had one meal at hotel in the evening very good . Rooms dated but charming do hope they don't spoil it , special thanks to concierge who organised trip for the eight of us perfect... More 

Helpful?
Thank alfie08
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear alfie08, Thank you for choosing the Phoenicia and for sharing your review on Trip Advisor. We are so glad you enjoyed your recent stay and we hope it will not be too long before we get to welcome you back. Best Regards Helena More 

Beverley, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 14, 2015

Our 5th stay at the Phoenicia since 2012 (twice this year) and just as enjoyable as ever. Staff welcome us as friends and its lovely to see so many that have worked at the Phoenicia for a long time. The room we had was well maintained and includes a fridge with mini-bar, a safe, a high definition large screen TV... More 

Helpful?
1 Thank TonyK2012
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear TonyK2012, Thank you for choosing to stay with us so many times, it is always a great pleasure to welcome you back. I also would like to thank you for your detailed review of our Hotel. We are so glad you enjoyed your recent stay and we hope it will not be too long before we get to welcome... More 

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