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All 8 Valletta hotels

Hotel Phoenicia

5.0 of 5 Hotel   |   The Mall, Valletta, Island of Malta FRN 1478, Malta
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Ranked #1 of 8 Hotels in Valletta
A recent review
4 of 5 stars reviewed yesterday
woodcroft48 croft-on-tees n. yorks
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1,675 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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croft-on-tees n. yorks
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Phoenicia in September 2014 and overall had a lovely time. We did get off to a shaky start, as arriving late evening and fairly tired we were given a room used for smokers and it was also quite noisy, however the next morning after some discussion with reception we were moved to a more suitable room,... More

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Bury St Edmunds, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

I cannot recommend this hotel highly enough: the room was spotless and comfortable with everyything you need; and from bottom to top, the staff were friendly and helpful, especially the various barmen who happily chat and recommend places to go, and doubly so the concierge (who is a magician, ask if you what to go places). Several reviews claim this... More

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Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Andrew P, I am truly touched by your wonderful review! First and foremost, thank you for choosing our hotel on your vacation trip to Malta. It’s great to know that our goal to provide our guest with memorable experience and exceptional customer service was accomplished during your stay. I will make sure to share your wonderful comments with the... More

Kelso, United Kingdom
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed in this hotel several times over the past fourteen years. It always feel we are coming home. Staff are so friendly. They go out of their way to make you feel welcome. The hotel is situated like "The Green Hill" - Without the city wall, making for easy access to the city and also by bus to... More

Review collected in partnership with this hotel

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Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear phoenix021, I am thrilled to learn that we were able to welcome you back once again to our hotel and that your stay was another great experience! We will be looking forward to create another great stay on your next trip to Malta! Until next Time! Helena More

Valletta
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This is a Grande Dame of a hotel that works hard but has lost its edge. Excellently located for Valetta, it should be noted that the swimming pool is a good five minutes walk from the main hotel site and that the gardens are along a bastion and are not arranged so that one could sit in the shade comfortably... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Nigel R, I am happy to learn that you enjoyed you stay and the Phoenicia and thank you for your positive comments about our location and breakfast service. I would also like to thank you for sharing your experience on TripAdvisor. I do apologise for not fully meeting your expectations in some aspects of your stay. Your comments and... More

Petersfield, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 6 days ago NEW

The hotel is situated next to the bus station - the plus side of this means that you can easily catch a bus to anywhere on the island and it is a very short walk into the main area of Valetta.. Luckily from reading trip advisor reviews we booked a room on the third floor overlooking the harbour. The views... More

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Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Mary M, Whilst thanking you for staying at the Hotel Phoenicia during your recent visit to Malta and for taking the time to write a review about us on Trip Advisor, I sincerely apologise for the issues encountered and for not fully meeting your expectations. I am also sorry that you missed out on our outdoor areas for drinks.... More

Eastbourne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Stayed at Hotel Phoenicia for four nights in October. British Airways holiday with flight from Gatwick. Very good double aspect room overlooking Valletta harbour cruise ship terminal and the City Gates of Valletta. Staff friendly and very helpful. Good food and nice selection of local Maltese wine which is well worth trying and good value for money. Hotel is a... More

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Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Alastair S, Thank you for sharing your experience with all Trip Advisor travelers. I am delighted you enjoyed your stay at the Phoenicia. Whilst thanking you for your recommendation, I hope to see you again soon. Kind regards Helena More

Newcastle, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

A grand hotel with elegant décor, refreshing air conditioning throughout and welcoming staff. Furthermore, you can walk into the centre of Valletta within seconds. The hotel gardens are extensive and a short walk through them takes you to the decent pool area with an adequately equipped pool bar. The bar serves lunch time snacks such as pizza and salads and... More

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Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear James A, Thank you for sharing your experience at the Phoenicia with the travel community. I am glad to learn that you have enjoyed your stay and found our facilities, services and location to your satisfaction. I am sorry to learn that you did not enjoy your trip to Comino, we have informed the tour company about this so... More

Peterborough, United Kingdom
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a great location for exploring the city of Valletta. Lovely terrace to sit on to have breakfast. The gardens were an unexpected bonus for a city hotel. Rooms are a little small but adequate and kept spotlessly clean and everything worked. An excellent place to stay in the centre of Valletta. We were made to feel... More

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear rdw774, I am delighted to learn that you enjoyed your time with us and that the hotel location was convenient to your needs. We appreciate your review and recommendation and hope to welcome you back soon. Best Regards Helena More

Bracknell, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Just come back from my 2 weeks wedding holiday in Malta. We stayed in the hotel and had our wedding reception over there as well. The Hotel is beautiful itself but we been treated as royalty. All staff couldn’t do enough to help us and make sure we were 100% happy all the time. I was very impressed with my... More

Was this review helpful? Yes
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear SaraS, Thank you so much for your lovely words, and for sharing them with other Trip Advisor users. We are honored that you have chosen the Phoenicia for your wedding, and even more so, to learn that we have been able to fully meet your expectations especially on such a special occasion. We look forward to welcome you back... More

Stockport, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

MY husband booked a surprise 30th Wedding anniversary Trip To The Phoenicia Hotel. We have stayed in Malta Many times and always wanted to stay at the Phoenicia. Upon arrival Savour the receptionist, finding it was our first stay, kindly allocated us a superb room. The room, and the view overlooking the Harbour was amazing. The Porter, finding it was... More

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Sheila H, Thank you for choosing out hotel on your trip to Malta. I am happy that your stay was a pleasant experience and you enjoyed the hotel atmosphere, the service and the location. I am very happy to learn that our team members have helped in making your trip memorable. We will be looking forward to welcome you... More

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Additional Information about Hotel Phoenicia

Address: The Mall, Valletta, Island of Malta FRN 1478, Malta
Phone Number:
Location: Malta > Island of Malta > Valletta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Phoenicia 5*
Number of rooms: 136
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Also Known As:
Phoenicia Hotel Valletta
Phoenicia Hotel Malta
Hotel Phoenicia Malta/Valletta

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