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Hotel Phoenicia

5.0 of 5 The Mall, Valletta, Island of Malta FRN 1478, Malta
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Hotel Phoenicia
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1,757 reviews from our community

Traveler rating
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191
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shefayim
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

a wonderful hotel to whom how looking to stay close to the old city of Valeta, . even thou it is close to the central bus station (dearth and unpleasantness) it very close to the walls of old city, to many beautiful cathedrals, to the parliament, and many other attractions service of the staff is wonderful, breakfast is variety and... More 

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Netanya
2 reviews
5 of 5 stars Reviewed yesterday NEW

As tour leader that takes special group LEADING HOTELS around the world , for the past 17 years. I can say that this hotel is ranked by me and the group: excellent! You cant go wrong: Location, staff, bed, breakfast, dinners are all perfect!! Will be back next year with my group for the Baroque festival January 2016

Review collected in partnership with this hotel

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Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Hotel Phoenicia is located just outside the Valletta city walls and next to the bus station. The photos used to promote the hotel suggested elegant luxury while the reality was something less - indeed the building, surrounds and rooms were something of a shock given the photographic images. The exception was the hotel lounge which was lovely and recreated... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel over Christmas from 23rd to 30th December. This was our first Christmas away from home so we were a little apprehensive. We had no need to be as our stay was thoroughly enjoyable. There was a very festive atmosphere on Christmas Eve helped by the visiting choir and the dinner Christmas Eve was outstanding -... More 

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear David R, Thank you for your lovely review about your stay at the Phoenicia, it has been such a great pleasure to welcome you back during the Christmas period, and I am so glad to read that your stay was a memorable one. We look forward to your next visit. Best Regards Helena More 

Bleiburg, Austria
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is super in all categories. They had overbooked when we arrived, so the manager put us in a nearby 5 star hotel, paid for our transport back and forth, upgraded us to a suite when we went back, and treated us to a free dinner in the hotel when we returned. The staff are fantastic: friendly, helpful and... More 

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Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Stephen M, I would like to take the opportunity to thank you for having chosen the Phoenicia and for having taken the time to share your experience with other Trip Advisor users. I am very pleased to read that you have enjoyed your stay and found our services to your satisfaction. Once again I apologise for the over booking... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The Phoenicia must have once certainly been the grande dame of Maltese hotels and still retains some aspects of its former heyday glory, although, it now really has a faded elagance, and one or two parts of the product and service just ain't what they used to be, or perhaps, should be. The location is great, being just outside the... More 

Was this review helpful? Yes 2
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Richmond555, Thank you for sharing your experience at the Phoenicia with other Tripadvisor travelers. I am delighted you have enjoyed your stay with us. Your comments and feedback are very valuable for us as they offer us a learning opportunity to improve our guest's experience. I look forward to welcome you back to the Hotel Phoenicia in the future.... More 

Adelaide Hills, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a thoroughly pleasant week at the Phoenicia in a comfortable third floor room with great views. The highlight of our stay was the quality of the service: the kind of service we used to get 30 or 40 years ago. Staff were genuinely helpful and friendly and went out of their way to ensure we had the best... More 

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear George T, Thank you for taking the time to share your experience at the Phoenicia with other Trip Advisor users, I am glad that you have enjoyed your stay with us. I especially thankful for your comments about our team and will make sure that such comments are shared with them. We do hope we will have the pleasure... More 

Barton, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were strongly recommended to stay at this hotel and regretted not doing so although we visited twice during our stay but unfortunately as in our title their service and attitudes let down such a wonderful hotel. Situated in a superb location adjacent to the bus station and a short walk to the centre of Valletta it had a feel... More 

Was this review helpful? Yes 3
London, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really liked this hotel. Great service and very well maintained old property. Had a fantastic harbour view from the 3rd floor room and whilst the room was not huge, it was comfortable enough for two adults and a child. The gardens were very nice and swimming pool looked great although the weather was far too cold to use in January.... More 

Was this review helpful? Yes 3
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Sam L, Thank you for your lovely comments about your stay at the Phoenicia. We are very pleased to know that you have enjoyed your stay with us. I do hope we will have the pleasure to welcome you back to the Phoenicia in the near future. Best Regards Helena More 

Molokai, Hawaii
Top Contributor
173 reviews 173 reviews
74 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a block from Valletta's main pedestrian mall--perfect location. The service was first -rate and the room and bed very comfortable. The airport bus (€1.30) stops literally in front of the hotel. A better deal than the set taxi fare of €15.

Was this review helpful? Yes 1
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review

Dear Wondering_bob231, Thank you for having taken the time to share your experience at the Phoenicia. I am pleased that you have enjoyed your stay and found our location suitable for your needs. I do hope we will have the pleasure to welcome you back in the future. Best Regards Helena More 

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Additional Information about Hotel Phoenicia

Address: The Mall, Valletta, Island of Malta FRN 1478, Malta
Phone Number:
Location: Malta > Island of Malta > Valletta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Phoenicia 5*
Number of rooms: 136
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Also Known As:
Phoenicia Hotel Valletta
Phoenicia Hotel Malta
Hotel Phoenicia Malta/Valletta

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