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The Palace

Travelers' Choice award winner
Hotel website
High Street, Sliema, Island of Malta SLM1542, Malta
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The Palace
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2,173 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed today NEW

Stayed here for a week recently while on a tour of Malta. While initially disappointed with the room we were given (second floor de luxe room, very spacious and well equipped in every respect but balcony so small we were unable to stand on it together and as low floor only view of opposite buildings.) However, after one night were... More 

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Tyne and Wear
Top Contributor
187 reviews 187 reviews
55 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is located a few minutes walk from the Sliema ferries and buses to Valetta, and a good selection of restaurants. The hotel has a rooftop pool and sun lounger area with waiter service. We were quickly checked in to Room 844. The room was huge and well equipped. There were two double beds pushed together making a huge... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Good service, excellent food, good facilities. Staff were always pleasant and helpful. Nice variety with the 'business functional' Palace Hotel but connected to the older, more traditional Victoria Hotel next door. Spa and gym is good, and horizon pool on the 9th floor is nice.

Was this review helpful? Yes 1
Rev_Manager, Manager at The Palace, responded to this review

Dear Tony P, I thank you for the 5 star review you have submitted on TripAdvisor about your recent stay at The Palace. It makes me very happy to know that your expectations were fully met. We look forward to having you back at The Palace for further pleasant stays. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com More 

Galway, Galway, Ireland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the Palace hotel in Malta for a week in April. We decided to treat ourselves and book an executive suite for ourselves. We arrived to courteous staff whom never failed to smile all throughout our stay, whom quickly and promptly sorted out our check-in at midnight. When we got to our room we were greeted with an amazingly... More 

Was this review helpful? Yes 2
Rev_Manager, Manager at The Palace, responded to this review

Dear Daniel J, Your review on TripAdvisor titled 'Amazing Hotel, Amazing Stay, Will be back!' does much to make our day here at The Palace. We are so glad to know that your stay has lived up to your full expectations and rest assured that all the staff and Management, are extremely appreciative of your complimentary words. We trust you... More 

Yorkshire, UK
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This could be such a wonderful hotel. The building is nice, rooms are spacious and the staff are great - pleasant and helpful. The food however is poor. We stopped for a week over Christmas, hoping for something special, but it never arrived. We found the food bland and boring to such an extent that we ate out, despite having... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is very well refurbished and very clean. Service: some amazing, some very rude (which I discovered is like that all over Malta!) Breakfast: very fresh, great quality, wide choice and variety There is an amazing infinity pool on the 9th floor with panoramic views over the whole island. Rooms: spacious, cleans, modern. Nice touch: a different drink laid... More 

Was this review helpful? Yes 3
Rev_Manager, Manager at The Palace, responded to this review

Dear Alexandra S, Your feedback on Tripadvisor regarding your recent stay at The Palace is most appreciated and acknowledged. All comments and suggestions made by our guests are discussed at Management level as this reflects what our guests enjoy and expect from us here at The Palace. We do hope to see you again in the not too distant future.... More 

Bristol, United Kingdom
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A really good hotel, we were on the 8th floor with a large room & very private large balcony & sea views. It was comfortable and the service was very good. The staff are very friendly. The breakfast was good with lots of choice. Sunbathing on the 9th floor with outdoor pool & great views of Valletta. The indoor pool... More 

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Rev_Manager, Manager at The Palace, responded to this review

Dear daleshep, Thank you for placing your comments about your stay at The Palace on Tripadvisor. We love to hear what our guests have to say about their experiences at The Palace. We always go through our guests' comments with considerable interest as your feedback keeps us informed regarding what our guests like or dislike. Looking forward to having you... More 

Sydney
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked a twin-double with sea view in what we correctly assumed to be a true luxury hotel, and WHAT a room. A high floor is essential here - we were on the sixth, and our two balconies (one of them huge with two sunbeds and enough room for half a dozen of them) hung out overlooking the dome and roof... More 

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Rev_Manager, Manager at The Palace, responded to this review

Dear Jez F, We are so delighted to read that your experience at The Palace has been such a positive and pleasant one. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction. We do hope to see you back at The Palace again soon. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com More 

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is nice, has a very corporate feel which isn't to everyone's taste. Situated in a very built up area, with shops and restaurants just down the road. We hired a car from the airport as it was only €35 for the week, getting in and out of silima can be tricky because the roads are so narrow and... More 

Was this review helpful? Yes 2
Rev_Manager, Manager at The Palace, responded to this review

Dear Robert J, We thank you for kindly finding the time to write in your thoughts about your recent stay at The Palace. All feedback from guests is appreciated and rest assured that while we enjoy hearing that you had a good stay at The Palace, your suggestions are always acknowledged and discussed on Managerial levels. We all look ahead... More 

West Yorkshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 weeks in August with my sister we stayed in a twin room, the hotel is in a quiet built up residential area within easy walking distance to the seafront, harbour and restaurants which takes about 10 minutes. The hotel is very well presented and spotlessly clean with most staff bring very friendly and helpful. -... More 

Was this review helpful? Yes 1
Rev_Manager, Manager at The Palace, responded to this review

Dear CazWestYorkshire, It is gratifying to see that you enjoyed your two-week stay at The Palace. Your feedback is most welcome and the Management/Operations Team always discuss all comments and suggestions made by clients. A big 'thank you' from all at The Palace for kindly placing your review about your stay with us on TripAdvisor. We look ahead to hosting... More 

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