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Hotel class 5.0 of 5
High Street, Sliema, Island of Malta SLM 1542, Malta
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Reviews you can trust

86% Recommend
4.0 of 5 stars 235 reviews
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By trip type
All (235)
[ Date ] [ Rating ]
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4 of 5 stars
Panoptical   7 contributions
Pittsburgh, Pennsylvania
Nov 25, 2009 | Trip type: Couples New

Stayed for a week at The Palace in a superior room. Everything about our stay was superb: the attentiveness and professionalism of the staff, the selection of quality food, and the design of the room and common areas. The hotel is located away from the touristy areas, which is advantageous in that the area around the hotel is quiet at... more

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5 of 5 stars
Drummy10   1 contribution
UK
Nov 23, 2009 | Trip type: Couples New
1/1 found this review helpful

Wow! Where shall I start? Airport Departure from MAN via Easyjet was fab... fast check-in and good flight straight to Malta.. to be met at the Airport by one of the Hotel's staff and driven to the Hotel in style.. in a Mercedes car! We had a quick and helpful check-in. Hotel The staff are the most polite, helpful and... more

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5 of 5 stars
Mumblesjack   1 contribution
Burry Port, Wales
Nov 22, 2009 | Trip type: Couples New

Being a guest house proprietors we have a special interest in observing how such an establishment is run and could find little to fault anywhere or anybody, and the hotel was fully booked during our entire 1 week stay. We had contacted reservations by E/mail, before leaving due to our delayed departure and received a prompt reply plus another from... more

Management response from
Rev_Manager, Revenue Manager

Dear Guest, Thank you for having chosen to stay with us. You have been kind enough to dedicate some of your time to compliment us on the service we have provided during your stay, which we truly appreciate. Our ultimate objective is to serve and satisfy you with your expectations. It is in fact only through your comments and suggestions...

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3 of 5 stars
lightfeather   17 contributions
Dublin, Ireland
Nov 21, 2009 | Trip type: Solo travel New
1/1 found this review helpful

I was never told when making my reservation, that check-in time was 3.30pm. I arrived at 12 30pm - exhausted after my travels and I had to wait 2.5 hours before my room was cleaned (very annoying). However, front of house were very friendly. My large, spacious room was located on the 6th floor and had wonderfull views from the... more

Management response from
Rev_Manager, Revenue Manager

Dear Guest, We would like to thank you for taking your time to give us your constructive comments on our services. It is only through your feedback and suggestions that we keep improving our product to ensure expectations are met. We would like to take this opportunity to reassure you that your comments will be discussed during our weekly operations...

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2 of 5 stars
Stevieex   1 contribution
Southsea
Nov 19, 2009 | Trip type: Couples New
1/1 found this review helpful

On arrival no offer of assisstance with luggage, we booked a delux room, we were upgraded to a superior room, if the room that we were given was in fact a superior, then I would not have liked to seen the delux or standard rooms, the room was not cleaned very well, even after we complained it did not get... more

Management response from
Rev_Manager, Revenue Manager

Dear Guest, We appreciate you taking the time to add your review on The Palace following your recent visit to the Hotel. First and foremost please accept our apologies for the shortfalls in services that you may have experienced during your stay. Please note that your comments have been forwarded to the Hotel Management team in order to address the...

I love Malta
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5 of 5 stars
ChinggayC   1 contribution
Nov 18, 2009 | Trip type: Friends getaway
0/1 found this review helpful

Malta is great! I just love the place. The Palace is one of the best hotels there. Their staff were friendly and service was great. Our room was clean and the beds and linens were pretty nice. Breakfast buffet was really delicious. I love the view from their restaurants. Will definitely go back there and try the pool! more

Management response from
Rev_Manager, Revenue Manager

Dear Guest, Thank you for your feedback and for taking the time to post your comments following your recent stay at The Palace. We are pleased to learn that you found our service at The Palace more than satisfactory. Should you choose revisit us sometime in the coming future please do not hesitate to contact us back directly, we will...

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5 of 5 stars
kiesersousa   4 contributions
Ireland
Nov 17, 2009 | Trip type: Couples
0/1 found this review helpful

The Palace Hotel came highly recommended to us by a friend and it certinaly lived up to expectations. We received great personal service from the Manager (Mario) when we first arrived, indeed all the staff are amazing polite and helpful. We we upgraded to higher spec room on 7th floor, where views were amazing showing all of Sliema, and St... more

Management response from
Rev_Manager, Revenue Manager

Dear Gueat, Thank you for having chosen to stay with us during your visit to Malta. You have been kind enough to dedicate some of your time to compliment us on the service we have provided you with, which we truly appreciate. Our ultimate objective is to serve and satisfy you with your expectations. It is in fact only through...

Tip top
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5 of 5 stars
hotelshotelshotels   7 contributions
Galway
Nov 13, 2009 | Trip type: Couples
0/1 found this review helpful

Great 5 Star in middle of town...... 3 min walk to harbour...... great restaurants in hotel........ great rooms........ happy days more

Management response from
Rev_Manager, Revenue Manager

Dear Guest Thank you for your feedback and for taking the time to post your comments following your recent stay at The Palace. We are pleased to learn that you found our rooms and restaurants to be great and that you appreciated the Hotel's location. Should you choose revisit us sometime in the coming future please do not hesitate to...

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5 of 5 stars
jackandjillBath   7 contributions
bath
Nov 12, 2009 | Trip type: Business, Couples

We returned almost two weeks ago from the palace hotel in Malta. And I must say we did not want to go back home. We were lucky enough to get upgraded from a comfort room and the room was just beautiful. We had a balcony looking out towards the sea and also Valetta the other side. The staff were all... more

Management response from
Rev_Manager, Revenue Manager

Dear Guest, We appreciate you taking the time to add your review on The Palace following your recent visit to the Hotel We are very pleased to read that you enjoyed our property, that our staff exceeded your expectations and helped to make your stay a memorable one. It is indeed, a truly great asset and we really do charish...

LOVELY HOTEL
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5 of 5 stars
Budagali   6 contributions
Bergen, Norway
Nov 9, 2009 | Trip type: Couples

I have to say that the Palace hotel is one of the best hotels that I have ever stayed. The service was Impeccable. Adrian and Nenad for their extra service and kindness we will always be grateful. The other staff as well was very great. The rooms are huge and very clean though the bathrooms may need abit of renovating... more

Management response from
Rev_Manager, Revenue Manager

Dear Guest, Thank you for your positive comments and whilst reviewing our Hotel. We are pleased to have met your expectations and would not hesitate to repeat this service over and over. Please do come back and visit us some time soon, and why not, perhaps bring family and friends along too. Feel free to contact us back directly for...

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The Palace Also Known As

  • Palace Hotel Sliema
Address: High Street, Sliema, Island of Malta SLM 1542, Malta