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Windsor Hotel

Windsor Terrace, Sliema, Island of Malta SLM 3010, Malta
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Windsor Hotel
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Windsor Hotel
Windsor Hotel
Windsor Hotel
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429 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Hertfordshire, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

Manger was rude and unhelpful food was basic and no taste no coffee was given after the evening meal even if you asked the acomodation was sub stantared certainly not 4 star you had to go out the front door outside and walk down olong the pavement to enter the dinning room there was no hand rail to the stair... More 

Was this review helpful? Yes
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Jean M, Thank you for taking the time to review your recent stay at The Windsor Hotel. It is a pity that the hotel did not live up to your expectations and we have taken note of your comments. Kind regards C. Burgess More 

Island of Malta, Malta
1 review
2 of 5 stars Reviewed 6 days ago NEW

We stayed here last night for a bb - I was really disappointed with the room as for the price we paid, we stayed at a much better room than we had. We were on the first floor, and the room was so different from the one shown on their website - a small room with old furniture with addition... More 

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WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear eri123456, Thank you for having chosen to stay at The Windsor Hotel. I am sorry the room did not meet your expectations. The hotel has started with a refurbishment programme and the 5th floor is now a superior floor. Your favourable comments about our staff will be passed on. We do hope to see you again in the future.... More 

Island of Malta, Malta
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for a couple of weeks after relocating to Malta for work. I found the hotel staff to be extremely friendly and welcoming, and very accommodating when I needed to stay on longer than expected. The hotel itself is a little tired - the rooms could do with a bit of a refurb, my shower flooded the bathroom... More 

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WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Davinajs, Thank you for taking the time to post your review about your recent stay at The Windsor Hotel and would liketothank you for complimenting the service provided by our staff. The hotel has started a refurbishment programme and our 5 th floor is now a superior floor and it is the intension to continue with the refurbishment ptogramme.... More 

Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When I arrived at this hotel they demanded that I write down my debit card details or not be allowed to stay in the hotel. They wanted name, address, occupation, nationality - the usual, then card number, expiry, ccv security code. I asked why and they said "expenses" so I said I would be eating out and pay cash at... More 

Was this review helpful? Yes 1
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Geoff R, I am sorry to say that I find your review unfounded and you claim of fraud totally untrue as no charges were made to your credit card. You were given a choice on arrival, to leave a Euro 50 refundable deposit or credit card details. You were also informed that this was against any extras that you... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Basic rooms, with some maintenance issues, nice outdoor pool... Cold jacuzzi, a charge for the sauna and limited entertainment. Food was good, nice breakfast and varied evening meal choices but no drinks included with dinner!! Some staff were questionable but Stephan was very helpful, friendly and assisted us as much as he could! Overall a pleasant stay at The Windsor... More 

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WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear JulieH2707, We are pleased that the hotel lived up to your expectations and that you had a pleasant stay. We have taken note of your comments which will help us improve our service. Kind regards C. Burgess More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the Windsor hotel while on a university field trip to Malta. My first impression of the hotel was that it was inviting but looked nothing like the pictures on the website. The rooms were good value for the price we all paid. However, the shower we had was too small and broken. We stayed half board in... More 

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WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Gardnermj, May I take the opportunity to thank you for taking the time to post your review. We are sorry the food served for dinner did not meet your tastes but as one can see from other reviews we receive favourable comments about it. It is a pity that you did not report the problem with your shower as... More 

Wythall, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The good points - The hotel did offer good value, we stayed half board and the food quality was good considering the price we paid. The superior room was also good with free wifi and tea/coffee facilities. The restaurant staff and chamber maids were also good, polite and helpful. The bad points - Reception/check In staff were just ok. They... More 

Was this review helpful? Yes 3
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Oatcake 1962, Thank you for taking the time to post a review regarding your recent stay at The Windsor Hotel. We are pleased that the hotel lived up to your expectations but I would like to point out that the young people to were staying at the hotel had dinner times but this depended on the activities which had... More 

Kirriemuir, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

my wife and I enjoyed our first week here, clean throughout, good food with choice to suit everyone. Very handy for sea front walks from St Julians to Valetta. Bus stop couple of hunred yards or so away. Peace and quiet was however shattered during the early part of our week 2 when youth football teams were booked in. Doors... More 

Was this review helpful? Yes 2
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Stuart f, Thank you for taking the time to post your review regarding your recent stay at The Windsor Hotel. I would like to thank you for your very kind comments regarding our restaurant and housekeeping staff. I would though like to point out that the football team staying at the hotel were a third division team from Switzerland... More 

Manchester UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 23, 2015

I spent 3 weeks here in February and have to agree with several reviewer who feel it is overratet at 4 star. Having said that, I found it to be a clean and pleasant hotel with friendly and helpful staff. The standard rooms are basically furnished. There are superior rooms available with more modern furnishings and in-room WiFi and Tea/coffee... More 

Was this review helpful? Yes
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Glennfrommanchester, Thank you for your review and am pleased to note that the hotel lived up to your expectations. A couple of points which I would like to point out are: 1. The restaurant can be reached from inside the hotel through a lift which operates from floors 2 to 5 to the restaurant. This is pointed out to... More 

South Yorkshire, United Kingdom
1 review
4 of 5 stars Reviewed March 17, 2015

Great if you have a tight budget ; the room was old-fashioned but comfortable and reasonably quiet. The big plus points were the location, right next to low cost bus routes, the friendly staff and the pool- which is unknown elsewhere at this cost.In addition Valletta was a pleasant walk away along the seafront, or you can take the 1.50... More 

Was this review helpful? Yes
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Rick B, Thank you for taking the time to post your comments regarding your recent visit to The Windsor Hotel. We do hope to see you again should you decide to revisit Malta. Kind regards C. Burgess More 

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