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All 33 Sliema hotels

Windsor Hotel

4.0 of 5 Hotel   |   Windsor Terrace, Sliema, Island of Malta SLM 3010, Malta
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34%
Ranked #24 of 33 hotels in Sliema
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431 people have reviewed this hotel

Traveler rating
    46
    80
    98
    92
    115
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56
153
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19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Hong Kong, China
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

i stayed here recently and it is a very basic hotel. It is in need of a makeover. It was clean but very outdated. They could do with revamping the rooms. We had to move twice as the air conditioning wasn't working, and then we had to move due to overbooking. Some of the staff were quite rude at times.... More

Was this review helpful? Yes 2
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear NoelleMcNamara, I would like to thank you for choosing to stay at The Windsor Hotel during your recent stay in Malta. I do apologise if any of the staff very rude. I can assure you that this is not a regular occurance since they are usually praised. I would like to point out that the hotel has 19 rooms... More

London, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

the hotel is situated in a prime location but I would rate this as a 3 not 4 star hotel. the lift requires servicing and updating. the rooms are very clean but could also do with modernisation. the breakfast is excellent. for the price you get a standard room, lovely pool and great staff.

Was this review helpful? Yes
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Ziba a, I am pleased that you chose to stay at The Windsor Hotel during your stay in Malta. I would like to thank you for taking the time to write your review. It is nice to learn that the hotel met your expectations. We do hope to see you again should you re visit Malta. Kind regards Carol... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I saw all reviews before so I was not expecting a lot but at least customer service should be better - we are no smokers and we were given a room where people were smoking all around and the smoke was coming to our room ( it is allowed to smoke in the rooms !!!!) . We asked to change... More

Was this review helpful? Yes 2
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Katherine 112, Thank you for taking the time to write a review regarding your stay at The Windsor Hotel. We do welcome guest comments as these help us to improve our product and service but I do wish you state the facts as they really happened. First and foremost, you never requested a non smoking room when booking your... More

Budapest, Hungary
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dear Travellers! It is my first review even I have been traveling for the last 18 years now. Just want to make the long story short. The place is just way behind the star rating. The room is small, dirty and everything is old and unconfortable. The stuff is just well trained to answer all the complaint. I had a... More

Was this review helpful? Yes 6
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Hockeypack, Thank you for your review. Although you have asked us not to bother answering your review I feel that I should let you know that we have tackled your claims with the local agent. The Malta Tourism Authority has also been to carry out a sight visit so please feel free to contact them for any feed back.... More

Sofia, Bulgaria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed in the hotel for 3 nights. I had some concerns about it, because I've read some negative reviews, but when we saw our room, it was just perfect. The hotel has simple, but working facilities. I want to thank the receptionists for the help, because I had serious issues, because of my stolen wallet with all my money... More

Was this review helpful? Yes 1
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Kalina B, Thank you for having chosen to stay at The Windsor Hotel during your stay in Malta. I am very pleased that the hotel met your expectations and that you found our staff helpful and understanding. I do hope you will choose to stay with again should you revisit our lovely Island Thank you once again for your... More

London, United Kingdom
1 review
3 of 5 stars Reviewed 5 weeks ago

If you are looking for basic accommodation, you will not be disappointed. It is by no means a four star hotel, I would give two stars. The room was clean, the shower leaked, the beds were comfortable, the cockroaches were not invited, but gate crashed into our room, air con worked, lifts worked and wi-fi was good. It was cheap.... More

Was this review helpful? Yes
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Songeo, Thank you for choosing to stay at The Windsor Hotel and for posting a review about your stay. We do hope to have stay with us should you revisit Malta. Kind regards Carol Burgess More

Nottingham
Top Contributor
104 reviews 104 reviews
19 hotel reviews
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed 5 weeks ago

This must be the worst hotel I have been in,in 40 years of traveling abroad. Malta itself was lovely and we tried to spend as much time out of this hotel as possible.The female receptionist was from hell and all she could say was its not our fault you booked a standard room,well I have seen better rooms in a... More

Was this review helpful? Yes 2
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear KaratekidNottingham, Thank you for you review regarding your recent stay at The Windsor Hotel. I would appreciate if you would contact me by email on cburgess@windsorhotelmalta.com ib order to tackle the points you brought up. Kind regards Carol Burgess More

modica
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 2, 2014

This a supposedly 4 star hotel. For 4 stars you expect better. Much better. The room, though large, was smelly. A smell of poorly-washed linen. The furniture tatty. A balcony so tiny it was unusable. Mattresses spongy rather than firm. A shower with a clinging curtain and uncertain hot water supply. Breakfast adequate but the full English could have been... More

Was this review helpful? Yes 1
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Douglas P, Thank you for taking the time to post your review. I have to point out that the washing of all the hotel's linen is contracted out to a company that even launders the linen of 5 star hotels. It is difficult to please all guest preferances with regards to mattresses, so guests are used to hard mattresses,... More

Athens, Greece
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 29, 2014

I stayed there for 3 nights on a business trip, mid May 2014. When i arrived the hotel at 2am, i was given a small dirty room and found 2 cockroaches walking under the bed which i killed them naturally. Next morning when i complained at the reception, they did not believe me and wanted proof!! so i took them... More

Was this review helpful? Yes
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear Danos S. Thank you for choosing to stay at The Windsor Hotel during your recent visit to Malta. We do have a pest control contract with a reputable company but unfortunately since Malta is a hot country cockroaches do find there way into buildings. The Hotel has two types of rooms which are advertised on all on line systems... More

Sicily, Italy
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 22, 2014

I stayed at the windsor hotel last year, and among all the hotels where i stayed in malta this was by far the best one. Staff was friendly and reception helped me with everything I needed. Apart from this the room was clean and really comfortable. If I ever go back to malta I have no doubts about which hotel... More

Was this review helpful? Yes 1
WindsorHotelMalta, General Manager at Windsor Hotel, responded to this review

Dear MircoYovo, Thank you for taking the time to post your comments regarding your stay at The Windsor Hotel in August 2013. We appreciate your nice comments about our staff and the cleanliness. We look forward to seeing you again at The Windsor should you decide to revisit our Island. Kind regards Carol Burgess More

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Additional Information about Windsor Hotel

Address: Windsor Terrace, Sliema, Island of Malta SLM 3010, Malta
Location: Malta > Island of Malta > Sliema
Price Range (Based on Average Rates): $
Hotel Class:4 star — Windsor Hotel 4*
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Also Known As:
Windsor Hotel Malta/Sliema

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style
#12 Luxury Hotel in Sliema
Hotel Class
Official Description (provided by the hotel)
Welcome to The Windsor Hotel, a four-star hotel situated in the prime tourist location of Sliema, considered to be one of Malta's most fashionable seaside towns and the heart of all shopping, swimming and nightlife. The hotel with its central position is ideal for both business and leisure stays. The Windsor Hotel offers various options and guests can opt to stay from Room Only to Half Board. The Hotel itself boasts 92 air-conditioned rooms, all with en-suite bath or shower, mini bar, satellite television and telephone.The Windsor Hotel has recently renovated one floor which now boasts, 19 superior rooms equipped with free WI-FI, Tea/Coffee making Facilities. Just 50 metres from Sliema's seafront promenade and the sparkling Mediterranean Sea, The Windsor Hotel offers indoor and outdoor pools, a restaurant, lounge bar, as well as a multi-purpose room.The Windsor's outdoor pool features a large sun terrace. Indoors, you will find a heated indoor pool, jacuzzi, sauna and a fitness room. Our experienced Management team and staff provide a friendly service to ensure you have a relaxing stay at the Hotel. ... more   less 
Number of rooms
92

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