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Imperial Hotel

Rudolph St, Sliema, Island of Malta SLM 06, Malta
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Imperial Hotel
Imperial Hotel
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528 Reviews from our TripAdvisor Community

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Grimsby, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed today NEW

I have seen that this hotel has some mixed reviews on trip Advisor but my party can not fault it. One has to be aware that the building is about 150 years old and just exudes its history. Some people might confuse old with dirty when it is really just old with patina. Which in our book was part of... More 

Helpful?
Thank MichaelHP7885EY
Brackley Beach, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Others quite rightly point to the grandeur of the building, but for my wife and I it is the people that make this hotel. All the staff from Joe the manager, the desk team, the kitchen and dining room staff, to the cleaners and the handymen; all contribute to the embracing, caring atmosphere of the place. If there is one... More 

Helpful?
Thank oldperks
Kendal, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife Caroline and I have just spent four great weeks at the Imperial. The room was nice and big with comfortable beds. Room cleaned every day with clean towels each morning. The building is full of character though in need of investment. The management and staff are great though it is obvious that they are not properly supported by... More 

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Thank john s
Aylesbury, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Having been to Malta before, I was already somewhat prepared for some of the downsides that it has. This Hotel was a lovely design, definitely wins lots of points for it's historical value. Though slightly tatty, it was clean. The rooms were cleaned every morning, and the staff that did it were pleasant and very efficient. Although I had read... More 

Helpful?
Thank Stefan L
Frinton-On-Sea, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is quite an impressive three storey building with outer courtyard containing a medium sized swimming pool. Its a bit tatty and is soon to be turned into an old folks' home so if you want to see it you better go soon. The bar room is the central part and doubles as the lounge. The barman, Patrick, seems to... More 

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2 Thank tony k
Bucharest, Romania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 15, 2015

It was good. Clean. Good food. Special design at this hotel. But il will not come back. I will not come back. Is more for old people this hotel. Is was an intersting experience, but i will not repeat. The transport in Malta is very complicated. Is very busy. My beautiful Romania is more spectacular!!

Helpful?
2 Thank CelDa89

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Bolney, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 8, 2015 via mobile

Sworn at by receptionist as the booking had not been received. Receptionist refused to take payment by BA staff on phone so we ended up walking out as he threw all the booking paperwork in the air. We were appeasing him for the inconvenience, a complete role reversal! Terrible service the worst I have ever received and i travel a... More 

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1 Thank Andrew N
Sailor89, General Manager at Imperial Hotel, responded to this review

Dear Mr. N, I am shocked to read your comment regarding the behaviour of one of our Receptionist and would unreservedly apologise for the shortcoming as you are describing. However, I would appreciate if you could email me with full details of the incident you are referring to, so that appropriate action will be taken with whoever was on duty... More 

Leeds, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 3, 2015

A jewel of classical and historical value, the sophisticated Imperial Hotel offers comfort throughout the elegant property, dating back to the golden Victorian age. with great team of staff who made you feel welcome . The room was clean but basic who stay in your room all day. The Garden us lovey and pool great place to chill out. The... More 

Helpful?
1 Thank Kevin W
Sailor89, General Manager at Imperial Hotel, responded to this review

Dear esteemed client, Thank you for taking your time to share your experience at the Imperial Hotel with others. Although we are not perfect, we do strive to meet with the expectations of our clients' expectations even in their full diversity. On behalf of the team at the Imperial, I once again Thank You for your custom. Yours truly, Joe... More 

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