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The Victoria Hotel

#2 of 30 Hotels in Sliema
Certificate of Excellence
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Gorg Borg Olivier St, Sliema, Island of Malta SLM 1807, Malta
The Victoria Hotel
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Ranked #2 of 30 Hotels in Sliema
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Reto G Zürich, Zurich, Switzerland
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1,093 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zürich, Zurich, Switzerland
Top Contributor
212 reviews 212 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

after we stayed last time in the wonderful design hotel palace just beside we dried this time the victorian. we loved from the beginning the old english touch here incl the things on present time as the perfect very very helpful staff (karl at the reception and all his colleagues to reserve restaurants, driver and other tips....) the room maides... More 

Was this review helpful? Yes 1
Stafford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Victoria last week, from check in to check out we had a enjoyable stay. Without doubt it’s the hotel staff who make the difference, nothing is to much trouble and they ensure your time at the hotel is a positive experience. Excellent restaurant with a wide ranging menu both breakfast and dinner complimented by very good... More 

Was this review helpful? Yes 1
Rev_Manager, Manager at The Victoria Hotel, responded to this review

Dear nigel c, I thank you for the 5 star review you have submitted on TripAdvisor about your recent stay at The Victoria. It makes me very happy to know that your expectations were fully met. We look forward to having you back at The Victoria for further pleasant stays. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The staff here undoubtably make this hotel what it is- excellent. As the last customer to check in when I arrived late at night from the airport- I was greeted by name which I felt was a nice touch. The chap at reception filled me in on everything about the hotel and Malta. The pub and restaurant where a1, with... More 

Was this review helpful? Yes 3
Rev_Manager, Manager at The Victoria Hotel, responded to this review

Dear oflynno, At The Victoria Hotel, we like to adhere to what the hotel's name implies, and treat our guests like royalty. Your positive feedback on Tripadvisor regarding your stay with us at The Victoria Hotel has been very well received by the whole team. May we have the pleasure of welcoming you back for yet more pleasant stays at... More 

Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

You forget what a difference good service can make, until you experience it in abundance! The front office manager Charles at the Victoria Hotel is without a doubt the most pleasant and helpful member of staff I have ever met in a hotel. He makes you feel like his only task is to make your stay as perfect as possible.... More 

Was this review helpful? Yes 4
Rev_Manager, Manager at The Victoria Hotel, responded to this review

Dear Chantal0317, Charles at Front Office is always only too happy to oblige guests and rest assured that nothing is of too much trouble if it means our guests are satisfied. The Victoria Hotel offers old school service with a smile and effortlessly too. Thank you for your review on TripAdvisor. We look forward to seeing you back for more... More 

Sheffield
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Victoria last two weeks in February. From the first welcome as you arrive to the sad goodbyes when it's time to go you are, as the hotels motto States, treated like royalty. We had a bit of an issue with water supply on second day which may have had something to do with the ongoing refurbishments. However... More 

Was this review helpful? Yes 2
Rev_Manager, Manager at The Victoria Hotel, responded to this review

Dear Dizzy2902, At The Victoria Hotel, we like to adhere to what the hotel's name implies, and treat our guests like royalty. Joe,Charles,Elanor,Sandor,Karl & Dorianne and the rest of The Victoria Hotel's Management and staff would like to thank you for placing your positive comments about your recent stay with us at The Victoria Hotel. We look ahead to hosting... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Victoria in very difficult circumstances due to family illness. I have to say that the staff was very attentive and couldn't do enough to make me feel welcome and make my stay more pleasant due to the circumstances. The hotel is very well located in a quiet street of Sliema and with easy access to the... More 

Was this review helpful? Yes 1
Rev_Manager, Manager at The Victoria Hotel, responded to this review

Dear cmartini2014, We are delighted that The Victoria Hotel left such a good impression on you from beginning to end. Many thanks for placing your positive review about your recent stay at The Victoria Hotel on TripAdvisor. Your feedback is of utmost importance to all the Management and staff. We look forward to the pleasure of welcoming you back at... More 

Warsash
Top Contributor
79 reviews 79 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel to stay while I visited a relative in the St James Hospital which is next door. I had previously stayed at a nearby spa hotel on the busy promenade road which was fairly noisy with the traffic. The Victoria is quiet and fairly old fashioned but is has a modern roof swimming pool and large adjoining... More 

Was this review helpful? Yes 1
Rev_Manager, Manager at The Victoria Hotel, responded to this review

Dear Cashalot, We are delighted that The Victoria Hotel left such a good impression on you from beginning to end. Many thanks for placing your positive review about your recent stay at The Victoria Hotel on TripAdvisor. Your feedback is of utmost importance to all the Management and staff. We look forward to the pleasure of welcoming you back at... More 

Island of Malta, Malta
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at The Victoria last weekend and were immediately welcomed and surprised with a free upgrade by Stuart from reception. It was a truly amazing stay. Staff are very helpful, everywhere is spotlessly clean, food is delicious and the atmosphere is totally relaxing. Beautiful indoor pool with sauna steam room, and a fully equipped gym. the bar has an extremely... More 

Was this review helpful? Yes 2
Rev_Manager, Manager at The Victoria Hotel, responded to this review

Dear Tanzamm, At The Victoria Hotel, we like to adhere to what the hotel's name implies, and treat our guests like royalty. Stuart and the rest of The Victoria Hotel's Management and staff would like to thank you for placing your positive comments about your recent stay with us at The Victoria Hotel. May we have the pleasure of welcoming... More 

telford
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another brilliant week's holiday thanks to the staff at the Victoria. Even with variable weather our stay was lovely, like returning family members. The food was as usual excellent from a range of menus. The buffet style allows you to choose just what you want but staff manage to keep everything as though it is freshly prepared to order. The... More 

Was this review helpful? Yes 1
Rev_Manager, Manager at The Victoria Hotel, responded to this review

Dear waffler_2, At The Victoria Hotel, we like to adhere to what the hotel's name implies, and treat our guests like royalty. Your positive feedback on Tripadvisor regarding your stay with us at The Victoria Hotel has been very well received by the whole team. May we have the pleasure of welcoming you back for yet more pleasant stays at... More 

Folkestone
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The Victoria is in a convenient, quiet, location away from the Sliema waterfront. Staff and facilities were of a good standard, marred only by the incessant noise of building work taking place during working hours on the 6th floor, throughout our four-week stay. "Working Hours" appeared to be around 07.30 each day through to c. 18.45. A shame, as everything... More 

Was this review helpful? Yes 1
Rev_Manager, Manager at The Victoria Hotel, responded to this review

Dear David B, On behalf of The Management and Staff, I would like to thank you for sparing some time to post your review on Trip Advisor. I am extremely disappointed to hear that your stay with us did not live up to your expectations and would like to apologize on behalf of all the team at The Victoria. Whilst... More 

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