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Preluna Hotel & Spa

124, Tower Road, Sliema, Island of Malta 1000, Malta
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Preluna Hotel & Spa
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1,342 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (484)
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There are newer reviews for Preluna Hotel & Spa
See the most recent reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just returned from a weeks all inclusive at Preluna and we were very diappointed with the hotel. We booked through Mercury Holidays who rate this as a 4 star hotel and describe it as "Elegant and Modern" which I feel is incorrect and misleading. I found it to be shabby, charmless, lacking in style and it's hard to comprehend why... More 

Was this review helpful? Yes 2
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Thank you for your feedback on TripAdvisor regarding your recent stay at The Preluna. We are sorry to learn, that your expectations were not met. It is of utmost importance that any issues are immediately brought to our attention, so we are able to rectify immediately, when possible. When it comes to All Inclusive, the policy in our hotel,... More 

Market Harborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been visiting The Preluna for several years and have just come back from my latest visit. Yet again they delivered everything that could be asked and more. The room was one of the best single rooms I have stayed in. The staff as ever were friendly and provided excellent service and will definitely go back yet again next... More 

Was this review helpful? Yes 2
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Andy Riddell Thank you for sparing some of your time to share your experience on TripAdvisor.  It is delightful for us to read such positive reviews about The Preluna and our improving services, especially from repeat guests, It gives us job satisfaction and motivates us to keep pursuing what we are constantly striving for. Thank you for trusting our... More 

Rochester
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Preluna for eight nights in June 2015, staying on a half-board basis. Although the hotel is in a central location and is directly opposite the seafront we found it to have very little atmosphere. However, it is only a short walk to the centre of Sliema and there are also bars and restaurants... More 

Was this review helpful? Yes 2
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear LindyLouRochester We would like to thank you for sharing your positive feedback with our guests on TriipAdvisor. It is very rewarding for us to read such comments, and learn that your expectations have been met. It is what we are constantly working for.  The hotel has the Beach Club evenings were we have Grill nights, and chill out music,... More 

Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel right on the seafront. We stayed on the 10th floor at the end of June, very central for everything, ferry to Valleta, shopping in the mall and buses run regularly just outside of hotel. There is a swimming pool just across from hotel which supply towels for residents and a sun terrace on 13th floor with jacuzzi also... More 

Was this review helpful? Yes 3
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Esteemed Guest Initially we would like to thank you for your review, and genuine feedback. On behalf of my colleagues and all management we would like to apologise for the issue you had with regards to your key card. Such attitude is not the kind of attitude we are constantly pushing. Our aim is to assist the needs of... More 

London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel being refurbished and improving Food is good quality and plentiful. We were on half board Staff were very friendly and there attention in the dining room was excellent. There guest relations were out and about in the communal areas asking if there were any thoughts about improving anything at all. Certainly would go back and recommend it

Was this review helpful? Yes 2
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Robert S Thank you for your positive review, and for sharing your experience at The Preluna, with TripAdvisor. Your time and comments are appreciated by all of the Team! We look forward to welcome you some time soon at The Preluna. Many best regards Mandy Vella Revenue & E-Commerce Manager More 

Camborne, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 weeks A/I. Booked sea view, asked for a high level room and were given a lovely room on the 7th floor (7049) with balcony overlooking the sea and 1 floor below the sun deck. Greeted at reception with a cold glass of orange juice which was a nice touch. Room was a good size, decent sized en suite... More 

Was this review helpful? Yes 3
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Nicholas S We would like to thank you for taking the time to review The Preluna Hotel & Spa and providing feedback concerning your stay. It is delightful for us to read such great comments about our hotel and our services. It gives us job satisfaction and motivates us to keep pursuing what we are constantly striving for. We... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Preluna Hotel and Spa for 7 nights at the end of June. The hotel has a number of great facilities! The beach club is free to guests and the treatments in the spa were great! The hotel staff were great, the only problem was the mattresses being to hard, we only had to ask once and... More 

Was this review helpful? Yes
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Esteemed Guest We would like to thank you for taking the time to review The Preluna Hotel & Spa and providing feedback concerning your stay. It is delightful for us to read such great comments about our hotel and our services. It gives us job satisfaction and motivates us to keep pursuing what we are constantly striving for. We... More 

Nykoping, Sweden
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

A big hotel with every fascilite you can need for your vacation in Sliema, Malta. But absolutely no charm at all. Good location near the resturants, shopping and rocky beach. The beds were very uncomfortable- and though we complaned to the staff- they didn´t fix it. We really want to thank the cleaning- staff- the room was shining every day-... More 

Was this review helpful? Yes
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Ann T We would initially like to thank you for your time, and your review. We have duly noted your suggestions and comments, and our management are thankful, and appreciate your feedback. Please rest assured all feedback provided by our esteemed guests is acknowledged and reviewed accordingly, staff mentioned is also advised respectively. We thank you once again for... More 

Finland
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located very well in Sliema. The sea is near and the pool area nice. We checked in late and the start was not very welcoming. The had paid our stay in advance and I came really scared when the girl at the reception could not find us. Luckily Ivan was there to rescue and found our booking... More 

Was this review helpful? Yes 1
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear NiinaE Thank you for taking time in reviewing The Preluna, your feedback is of utmost importance to us. Your time and positive comments are appreciated by all of the Team! You can rest assured Ivan will be aware of your mention here, for this we thank you on his behalf. We look forward to welcome you some time soon... More 

Chester, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited the Preluna Hotel for 7 nights at the end of June, and we visited this Hotel 4 years ago. This Hotel is an excellent location with amazing sea views from your balcony. The Beach Bar is lovely and the choice of lunchtime meals was excellent. The Chef in the beach bar was fantastic and nothing was too much... More 

Was this review helpful? Yes 3
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Esteemed Guest, Thank you for sparing some of your time to share your experience on TripAdvisor.  It is delightful for us to read such positive reviews about The Preluna and our improving services, especially from repeat guests, It gives us job satisfaction and motivates us to keep pursuing what we are constantly striving for. Our management are looking into... More 

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