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Preluna Hotel & Spa

124, Tower Road, Sliema, Island of Malta 1000, Malta
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Preluna Hotel & Spa
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Preluna Hotel & Spa
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1,229 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Preluna Hotel & Spa
See the most recent reviews
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My friend and I stayed here for one week. Good cleaning of the rooms. Nice, friendly staff, varied breakfast and close to restaurants and attractions. The spa was nice too although it's quite small and you can see right into the gym where people work out which it's not so relaxing. Overall a good hotel!

Was this review helpful? Yes 2
PrelunaHotel, Manager at Preluna Hotel & Spa, responded to this review

Dear Jessica A Thank you for your positive review, and for sharing your experience at The Preluna, with TripAdvisor. Your time and comments are appreciated by all of the Team! We look forward to welcome you some time soon at The Preluna. Many best regards Mandy Vella More 

Southampton, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Preluna Hotel for two nights before we left Malta. Nice hotel with friendly staff although to us it was a little bit dated. Room was large enough an comfortable with a great sea view from the 5th floor (goes up to 12) and sunshine flooding in from the time the sun rises.

Was this review helpful? Yes 1
PrelunaHotel, Manager at Preluna Hotel & Spa, responded to this review

Dear Iain M Thank you for your positive review, and for sharing your positive experience at The Preluna. Your time and comments are appreciated by all of the Team! We started a refurbishment program focusing mainly on rooms for the time being, most of the rooms were done last winter, program will be continued this coming winter We look forward... More 

Burnley, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I begin with an apology: months have elapsed since our 3-week stay in October 2014, and my comments might well be out of date. We are an elderly couple with some special needs. Mrs has mobility problems so we asked for a room near a lift. No problem - even when we needed to change rooms, of which more later.... More 

Was this review helpful? Yes 8
PrelunaHotel, Manager at Preluna Hotel & Spa, responded to this review

Dear Greywanderer Thank you for your positive review, and for sharing your experience at The Preluna, with TripAdvisor! As we say, better late than never :) Your time and comments are appreciated by all of the Team, and management! We look forward to welcome you some time soon at The Preluna. Many best regards Mandy Vella More 

Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm pleased to say everyone who works at this hotel is very friendly, very service minded, well educated and most of the staff at the reception desk speaks 3 or 4 languages! My room was clean and tidy every day, change of towels if you leave your used ones in the bath tub, the only complaints I have is the... More 

Was this review helpful? Yes 3
PrelunaHotel, Manager at Preluna Hotel & Spa, responded to this review

Dear Izaaaaa On behalf of The Management and Staff at The Preluna, I would like to thank you for your constructive review, and for praising our staff, they are passionate about keeping our guests happy. It is only through your feedback and suggestions that we keep improving our product to ensure expectations are met. Our senior management and staff are... More 

Bristol, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My partner and I stayed at Preluna for seven nights. Check in upon arrival was easy. The reception staff are delightful and really helpful. The first day we wanted to venture out on a bus to another part of Malta, one of the reception staff gave us a bus map with all the routes on, explained what buses we needed... More 

Was this review helpful? Yes 4
PrelunaHotel, Manager at Preluna Hotel & Spa, responded to this review

Dear Hannah W We would like to thank you for sharing your positive feedback with our guests on TriipAdvisor. It is very rewarding for us to read such comments, and learn that your expectations have been met. It is what we are constantly working for.  Our Management take note of all suggestions by our esteemed guests, in order to keep... More 

Lincoln, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Returning to the Preluna after a number of years, we were welcomed by the Reception Staff with a refreshing drink. We stayed only one night and found it convenient for our planned visit to Valletta. The room was quite large and comfortable with tea & coffee making facilities. Breakfast was in a room overlooking the sea and there was a... More 

Was this review helpful? Yes 4
PrelunaHotel, Manager at Preluna Hotel & Spa, responded to this review

Dear Mike L Thank you for your positive review, and for sharing your experience at The Preluna, with TripAdvisor. Your time and comments are appreciated by all of the Team! We look forward to welcome you some time soon at The Preluna. Many best regards Mandy Vella More 

Edinburgh, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

well I will start by stating this review should be about The Astra Hotel the Preluna's budget sister next door, On arrival at Preluna I was given a room in The Preluna without any explanation but this was a major bonus in my book, having initially been asked to pay upfront ??? This was sorted and off I headed to... More 

Was this review helpful? Yes 2
PrelunaHotel, Manager at Preluna Hotel & Spa, responded to this review

Dear Wingman18 Thank you for taking the time to share your experience on TripAdvisor. At times we do come in situations where the hotel is slightly overbooked, could be an urgent maintenance issue which cannot wait, so in that case, we randomly select a room to move to our sister hotel; The Preluna. I apologise on the behalf of my... More 

Kent, United Kingdom
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed with some friends at this hotel for 3 weeks in Feb/March. We had booked many months previously and were therefore dismayed and angered by the hotel at booking in placing us on different floors. This was rectified quickly and satisfactorily the next day but why start holidays like that? Some others had a similar experience so they do... More 

Was this review helpful? Yes 2
PrelunaHotel, Manager at Preluna Hotel & Spa, responded to this review

Dear robert4d Thank you for your positive feedback on TripAdvisor regarding your recent stay at The Preluna. It is of utmost importance that any issues are immediately brought to our attention, so we are able to rectify immediately, when possible.In your case; thank you for commenting about your rooms being on different floors with immediate effect, as this was solved.... More 

Cheltenham
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have just returned from a 3 night stay at the Preluna. We stayed in the Towers Building Room 4408. The view from the balcony of the Med was fabulous. The room was clean although the fittings were somewhat dated and in need of refurbishment. That said the staff were very good, service was second to none. Food was excellent... More 

Was this review helpful? Yes 2
PrelunaHotel, Manager at Preluna Hotel & Spa, responded to this review

Dear TREVOR W Thank you for your excellent review, and for sharing your positive experience at The Preluna, with all of us! Your time and comments are appreciated by all of the Team! The hotel is undergoing a refurbishment program, in-fact 180 rooms have been done last winter, with the remaining 100 rooms to be finished next winter. We look... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 23, 2015

We stayed here as my partner was running the Malta half marathon. The location was great and the views lovely. The welcome from staff was warm and friendly. The hotel needs updating and looks very tired from the outside. We upgraded the room and this was a good size and clean. The beds weren't very comfortable though. Breakfast was ok... More 

Was this review helpful? Yes
PrelunaHotel, Manager at Preluna Hotel & Spa, responded to this review

Dear Kxrcool24 Thank you for taking the time to share your experience on TripAdvisor. As mentioned in a few other replies, the hotel is undergoing refurbishment, mainly focused on rooms for the moment. We have refurbished some venues too. It is only through your feedback and suggestions that we keep improving our product to ensure expectations are met. Our senior... More 

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