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Preluna Hotel & Spa

124, Tower Road, Sliema, Island of Malta 1000, Malta
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1 room 1 guest
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Preluna Hotel & Spa
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1,391 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (495)
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    (1391)
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    (340)
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There are newer reviews for Preluna Hotel & Spa
See the most recent reviews
High Wycombe, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second time staying at this hotel, great location for the Sliema seafront. certain parts of the hotel need updating and lifts are slow. Staff very friendly and helpful. Disappointed that the travel agent did not advise us that the gym was closed for the first week in August. This was no fault of the hotel as they had informed the... More 

Was this review helpful? Yes
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Anton R Thank you for sparing some of your time to share your experience on TripAdvisor.  It is delightful for us to read such positive reviews about The Preluna and our improving services, especially from repeat guests, It gives us job satisfaction and motivates us to keep pursuing what we are constantly striving for. As you might have read... More 

Nijmegen, The Netherlands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel staff is friendly, rooms have plenty of space and the beds are fine. Every morning they served the same food (I only had breakfast in the hotel) and housekeeping only replaces towels and makes your bed. I felt like Karate Kid, when I tried to use the remote control. It really gave me a hard time, but it made... More 

Was this review helpful? Yes 1
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Sezer6194 Thank you for taking time in reviewing The Preluna, your feedback is of utmost importance to us. Your time and positive comments are appreciated by all of the Team! Just wanted to clarify one thing, full maid-service, is done on a daily basis, including cleaning of bathroom and floor. Bed linen is changed every 3rd day, however the... More 

Slagelse, Denmark
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel with good service, but sometimes a little slowly. Good Continental breakfast. There is all that you need ind the gym and the spa. Wifi is ok and so are the rooms. The only bad thing that we experienced were the hotel elevators, which were very slowly and there were to few of them for example during breakfast... More 

Was this review helpful? Yes
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Nicki A Thank you for your positive review, and for sharing your experience with us all. We are thrilled to read, that you enjoyed your stay with us, and our services and overall product was to your satisfaction. This is what we are constantly focusing on... a great guest experience in Malta, and at The Preluna Hotel. We look... More 

Brussels, Belgium
Level Contributor
197 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very nice and friendly place but i think they should reconsider their concept - either take one star down and get to 3, or renovate. Most of the facilities advertised on the website were either non-existent, or not functioning. The personnel was very friendly, kind and helpful.

Was this review helpful? Yes 3
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Moroti Thank you for your feedback on TripAdvisor regarding your recent stay at The Preluna, feedback is appreciated and acknowledged by all the team. We would like to let you know, that all comments and suggestions received, are discussed with our Senior management. Our aim is to constantly improve our services and product, and meet our guests expectations..  We... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I regularly stay at the Preluna as a single female and have always been made very welcome by everybody. It is a safe and good quality hotel in a very convenient location with public transport into Valetta by bus or ferry within a few minutes walks . Nice spa, good food and excellent staff make for a great holiday

Was this review helpful? Yes 6
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Susanne W Thank you for sparing some of your time to share your experience on TripAdvisor.  It is delightful for us to read such positive reviews about The Preluna and our improving services, especially from repeat guests, It gives us job satisfaction and motivates us to keep pursuing what we are constantly striving for. Thank you for trusting our... More 

A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago

Have a sea view on 7th floor noise terrible early morning can't get any sleep shut patio doors just meelt as air con is like a tractor engine never again food ok service iffy nice people But would not return to this hotel ok for buses but mostly full ferry to Valletta ok and it's worth a look around

Was this review helpful? Yes 4
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Esteemed Guest Thank you for your feedback on TripAdvisor regarding your recent stay at The Preluna, constructive feedback is appreciated and acknowledged by all the team. We would like to let you know, that all comments and suggestions received, are discussed with our Senior management. Our aim is to constantly improve our services and product, and meet our guests... More 

Herefordshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed end of july 2015, 1st room had horrible view of flats so upgraded to sea view, this was excellent, food at breakfast and dinner was fine, used pool every day and ate lunch there, food very good, overall we enjoyed our stay and would definitely go back,

Was this review helpful? Yes 2
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear NeilP We would like to thank you for taking the time to review The Preluna Hotel & Spa and providing feedback concerning your stay. It is delightful for us to read such great comments about our hotel and our services. It gives us job satisfaction and motivates us to keep pursuing what we are constantly striving for. It is... More 

Sliema
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For the price (standard room with breakfast), I can recommend this hotel. It was clean, the breakfast was good and the service was good. Preluna Hotel was about a half an hour by bus ( 2 euros) to Medina and it cost 20 euros by taxi to Valetta. Preluna Hotel had their own salt water pool and private beach, They... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 3
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear Ronny Ohlsson On the behalf of my colleagues and all the management, I would like to thank you for your positive review following your stay with us, at The Preluna Hotel & Spa. We are glad our customer service and the quality of our product was to your satisfaction, and met your expectations. This is what we aim for;... More 

Bristol, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Preluna with my two sons,from the 20th July till 3rd August. Really enjoyed our stay at the Preluna,as i always have.This time i stayed in a refurbished room 9110.I wasn't dissapointed.Not only did i have a fantastic sea view.The rooms have been done to a high standard.The staff,friendly as always.The food excellent as always,good choices and lots... More 

Was this review helpful? Yes 7
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear ChrisB Thank you for sparing some of your time to share your experience on TripAdvisor.  It is delightful for us to read such great reviews about The Preluna and our services, especially from repeat guests, You give us job satisfaction and motivate us to keep pursuing what we are constantly striving for, which is great customer experience. Our Management... More 

Dewsbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had planned to spend our first wedding anniversary there as I use to live in malta so wanted to show my husband the island, After being up since 3am least we wanted was to be welcomed to the hotel however that didn't happen! When checking in the person was rude and speaking in Maltese to her colleagues as we... More 

Was this review helpful? Yes 7
PrelunaHotel, Revenue & E-Commerce Manager at Preluna Hotel & Spa, responded to this review

Dear jessmarks86 Thank you for having shared you comments about your experience with us, as it will give us the opportunity to apologize about the matter. It is our aim to make our guests feel welcome and to have an enjoyable stay at The Preluna Hotel. What you have experienced is not anywhere close, to what standards we set ourselves.... More 

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