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Palazzo Capua

4.0 of 5 Gorg Borg Olivier Street, Sliema, Island of Malta SLM1807, Malta
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Palazzo Capua
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Palazzo Capua
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30 reviews from our community

Traveler rating
    23
    3
    3
    1
    0
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17
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2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kilmarnock, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My daughter and I stayed at the Pallazo Capua for 3 nights last week for a 21st birthday surprise for her, and we were not disapointed.The Suite was spacious and and very comfortable, the room was clean and well stocked with toiletries. The reception staff at the front desk were very accomodating and courteous everyday and any problems were resolved... More 

Was this review helpful? Yes
Andy T, Director of Sales at Palazzo Capua, responded to this review

Thank you for your feedback and comments following your recent stay at Palazzo Capua. We are happy to read that your experience was a positive one and definitely look forward to welcoming you again at Palazzo Capua. If you would like some information on interesting places to visit whilst in Malta please do let us know. We can help you... More 

Worthing, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

was expecting great things from the palazzo capau but when we were shown our room we were very disappointed. we had been given a suite that had hardly any natural light with just small windows that were covered with blinds that didnt pull up, no outside space, and a small bathroom that had an unpleasant smell. we asked if we... More 

Was this review helpful? Yes 1
Andy T, Director of Sales at Palazzo Capua, responded to this review

Hi Annie, thank you for taking the time to share your experience following your recent stay at Palazzo Capua. We have taken on board your feedback and will be definitely looking at means and ways to improve guest's experience whilst staying at Palazzo Capua. I would also like to thank you for your praise and comments concerning my colleagues manner... More 

Glasgow, Scotland
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 2, 2014

I have organised twice events for 25-40 participants in Palazzo Capua and can definitely say that both foreign and local participants love it. The setting is lovely and the staff is helpful and quick to respond to any last minute change requests. The quality and variety of food offered for lunch and coffee breaks is also great.

Was this review helpful? Yes
Rev_Manager, Manager at Palazzo Capua, responded to this review

Dear Milena_d, On behalf of the management and staff at Palazzo Capua we would like to thank you for your positive review. You have been kind enough to dedicate some of your time to compliment us on the service we have provided you with, which we truly appreciate. Whilst thanking you for your lovely words and praise, I encourage you... More 

1 review
5 of 5 stars Reviewed October 10, 2014

Coming from a wonderful experience at the palazzo capua-victoria hotel. Staying at Prince Francesco suite was a special event for my family. Wonderful room, quite/clean environment, fresh food for a buffet dinner at copperfield restaurant. Polite and friendly staff.....a helpful night manager and a superb front desk day manager. I must say i should visit palazzo capua again in the... More 

Was this review helpful? Yes
Rev_Manager, Manager at Palazzo Capua, responded to this review

Dear Aaron T, Your review on TripAdvisor titled 'A fairy tale experience' does much to make our day here at Palazzo Capua. We are so glad to know that your stay has lived up to your full expectations and rest assured that all the staff and Management,are extremely appreciative of your complimentary words. On behalf of all the management and... More 

St. Paul's Bay, Malta
Top Contributor
52 reviews 52 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 7, 2014 via mobile

Booked a couple of nights at The Victoria hotel and was upgraded to a suite in The Palazzo.Thought this a wonderful thing but we were soon very diappointed. It was a sunday and a wedding reception was happening so had to fight our way in and out through loads of people who thought they were the only ones using the... More 

Was this review helpful? Yes 1
Andy T, Director of Sales at Palazzo Capua, responded to this review

Thank you for taking the time to write a review about your experience at Palazzo Capua. We have taken on board your comments especially those concerning the issues in the bathroom and the room decorations and as a matter of fact during November 2014 we carried out extensive works in all the rooms at Palazzo Capua. Whilst they do look... More 

Gloucestershire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 4, 2014

Absolutely fantastic. My husband (Nicholas) and myself (Catherine) got married at the Pallazzo Parissio in Naxaar and had our reception at the Capua. Our coordinator was Sylvain Azzopardi who is the Events Mnager of AX Hotels. Sylvain is one of the most elegant and sophisticated men we have ever met. He has helped us plan this reception for the last... More 

Was this review helpful? Yes
Rev_Manager, Manager at Palazzo Capua, responded to this review

Dear sunnydelight2014, Thank you for having chosen Palazzo Capua as the venue for this memorable occasion in your life and I can assure you that all the team involved were only too happy to accommodate your every wish in order to make this event a memorable one for you and your wedding guests. We are so glad to know that... More 

Evesham, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed September 30, 2014

we were travelling to Malta for our 30th anniversary and wanted somewhere special to stay, after reading the reviews on trip advisor we decided to book the Palazzo Capua, although very expensive thought it would be worth it for the experience of staying in a palace. The palace is a beautiful building very impressive until you open the door to... More 

Was this review helpful? Yes 2
Rev_Manager, Manager at Palazzo Capua, responded to this review

Dear Ann B, On behalf of The Management and Staff, I would like to thank you for sparing some time to post your review on Trip Advisor. I am extremely disappointed to hear that your stay with us did not live up to your expectations and would like to apologize on behalf of all the team at Palazzo Capua. It... More 

Oxford, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2014

My wife and I decided to visit Malta recently for the first time,mainly because some friends said that they loved Malta for its history and climate-subjects we both enjoy.Consequently I contacted the Victoria Hotel in Sliema for a reservation there.Rather surprisingly,I was advised that alternatively we could stay at Palazzo Capua(5 star) next door.This was an exciting prospect because we... More 

Was this review helpful? Yes 4
Rev_Manager, Manager at Palazzo Capua, responded to this review

Dear George P, Whilst thanking you for your lovely words and praise, I encourage you to contact us at any time for any help you might need in making any future bookings for your next visit in Malta. On behalf of all the management and staff at Palazzo Capua and Victoria Hotel, I would like to thank you once again... More 

Top Contributor
77 reviews 77 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 8, 2014

You really need to see this for yourself. This Classical Palladium style building is quite frankly, mouth wateringly delicious and rooms are really splendid with high ceilings and four-poster beds. However such luxury comes at a cost, so be prepared. The Palazzo is separate from the main hotel i.e. the Victoria and you can share the facilities of both the... More 

Was this review helpful? Yes 2
Rev_Manager, Manager at Palazzo Capua, responded to this review

Dear Critica I, Whilst thanking you for your lovely words and praise, I encourage you to contact us at any time for any help you might need in making any future bookings for your next visit in Malta. On behalf of all the management and staff at Palazzo Capua, I would like to thank you once again for your comments.... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 25, 2014

We have nothing but praise for both the staff working at the Capua Palace/ Victoria Hotel and the beautiful property we were in. The staff was very friendly and helpful and always went out of their way to ensure that our stay there was one to remember. The food was delicious both in the morning and in the evening. Moreover... More 

Was this review helpful? Yes 5
Rev_Manager, Manager at Palazzo Capua, responded to this review

Dear Christina G, Whilst thanking you for your lovely words and praise, I encourage you to contact us at any time for any help you might need in making any future bookings for your next visit in Malta. On behalf of all the management and staff at Palazzo Capua, I would like to thank you once again for your comments.... More 

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Additional Information about Palazzo Capua

Address: Gorg Borg Olivier Street, Sliema, Island of Malta SLM1807, Malta
Location: Malta > Island of Malta > Sliema
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palazzo Capua 4*
Number of rooms: 5
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Also Known As:
Palazzo Capua Malta/Sliema
Hotel Style:
#2 Spa Hotel in Sliema
#3 Family Hotel in Sliema
#3 Luxury Hotel in Sliema

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