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BEST WESTERN PLUS Lagos Ikeja

4.0 of 5 12 Allen Avenue, Ikeja 100271, Nigeria
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BEST WESTERN PLUS Lagos Ikeja
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BEST WESTERN PLUS Lagos Ikeja
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33 reviews from our community

Traveler rating
    2
    22
    6
    1
    2
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Families
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1
Solo
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (33)
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Johannesburg, South Africa
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Best Western in Ikeja for a business trip recently. The variety of food options available for breakfast is substantial and made for a pleasant surprise. The availability of Nigerian traditional food also appeals to home comers to Nigeria. The service is quite good and they respond well to requests.

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1 review
4 of 5 stars Reviewed 1 week ago

excellent customer service and follow-up on issues. The best service I have received so far at any hotel. The staff were very accommodating and willing to resolve hotel challenges I had. Was given a rebate and made sure that a customer representative spoke to me.

Review collected in partnership with Best Western

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United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 27, 2014

Good experience as usual. Rooms and Breakfast- very good. Good staff and prompt to help. Internet access may be a problem but on and off. I love the location- makes it easy to navigate easily. Overall, brilliant and will recommend to anyone.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 28, 2014 via mobile

They have varieties, i dint try their african dishes but their salads, soups,rice/pasta,deserts and fruits lunch meal selection is above average. Hotel service is nice and friendly. The only downside i experienced is parking in the area cos hotel premises parking is limited.

Was this review helpful? Yes 2
Dubai, United Arab Emirates
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 14, 2014

Dear All, I was displeased because of the following: 1. First day you give me a room that smells musty and I could not sleep. 2. Second room one of the pillow cover was dirty. For the future I don’t think I will come back or recommend this hotel to someone. Best Regards, MERYEM

Review collected in partnership with Best Western

Was this review helpful? Yes 6
Jorge E, Manager at BEST WESTERN PLUS Lagos Ikeja, responded to this review

Dear Meryem M., Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 9, 2014

My organization held a conference in the hotel - so we stayed in the rooms, which are slightly less costly than other ikeja hotels with the same level of efficiency and quality. I found the service unusually efficient and honestly helpful, without being showing or effusive. The concierge, for example, was on hand to solve problems with the conference room... More 

Was this review helpful? Yes 1
Miami, Fl
Top Contributor
60 reviews 60 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed February 27, 2014

About the only good thing I can say about this hotel is that the staff was very nice and warm. Other than that, starting with Reception, halls and rooms, all needed new carpets and a facelift. The restaurant, although the menu was OK, the food was ALWAYS overcooked. Maintenance seems to be non existent as I experienced a bad AC... More 

Was this review helpful? Yes 2
Lagos
1 review
2 of 5 stars Reviewed February 2, 2014

All rooms are very noisy. all properties are run with generators. I have to use earplugs to sleep. PLEASE put SOUNDPROOF windows. Food overpriced. Sandwich with cheese 25 dollars. Breakfast awful. The only good thing was wi-fi and lan cable.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Dunboyne, Ireland
Top Contributor
72 reviews 72 reviews
34 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed October 7, 2013

I stayed here for 6 nights. Like all hotels in the area it is overpriced. The room was fairly clean, but not perfect. It was quiet and comfortable, so it was easy to sleep well. The room service number was never answered, so I was unable to eat in my room. I visited the restaurant on one occasion, and waited... More 

Was this review helpful? Yes 5
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 5, 2013 via mobile

There are a lot of improvement in all department from my experience last time I stayed in this hotel. The staff are very helpful, friendly and gracious. The introduction of some social events at the week end is an added advantage to fun loving guest.

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Lagos Ikeja

Address: 12 Allen Avenue, Ikeja 100271, Nigeria
Phone Number:
Location: Nigeria > Lagos State > Ikeja
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Lagos Ikeja 4*
Number of rooms: 112
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Also Known As:
BEST WESTERN PLUS Lagos Ikeja Lagos State, Nigeria

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