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All 1 Upper Harbledown hotels

Holiday Inn Express Canterbury

3.0 of 5 Hotel   |   A2, Upper Harbledown, Canterbury CT2 9HX, England
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Holiday Inn Express Canterbury
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75%
Certificate of Excellence 2013
A recent review
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361 people have reviewed this hotel

Traveler rating
    87
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    73
    23
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harrow, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

When you book in at a cheap express hotel you need to have in mind what you are expecting. The one at Harbledown is ideal for Kent University when I'm teaching two days in a row and want somewhere easy and not too expensive. The rooms are clean, comfortable and well equipped, Mae sure you don't get one on the... More

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Rye, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We booked this for a business group midweek stay, somewhat reluctantly as our first choice hotel in Canterbury was not available. To our great relief, we had a very acceptable experience. The rooms were clean and comfortable, the food was good and the staff were helpful. We basically had no problems throughout our stay; no-one even noticed traffic noise from... More

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antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Valued Guest, Many thanks for your feedback regarding the recent stay with us. We are truly happy to hear that you enjoyed friendliness of our staff, cleanliness in rooms and had comfortable stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Thank you... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is a no frills good value hotel. The rooms are clean and have all that is needed for a short stay, the breakfast is good although the choice not extensive, the staff are friendly and efficient. The hotel is located close to Canterbury and in the vicinity of some very nice country pub. Considering the price a very pleasant... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed here on a Friday night on a special deal. Evening Meal and breakfast plus tickets for 2 for entry into Canterbury Cathedral. the Hotel is conveniently and easy to find and plenty of parking spaces. The member of staff on reception was good as he advised us that the Hotel was busy as they had two separate coach... More

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antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Guest, Thank you for your feedback. Really pleased to hear you have liked the especial package we have offered. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying hope to see you soon at Holiday Inn Express Canterbury. More

Sarasota, Florida
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Quiet, clean, solid and entirely perfect for a couple of nights. The room heated up within 5 mins of us getting into it, the water was soft and great to wash in, plenty towels and everything in good working order. The meals were very average indeed but all the staff were professional, very polite and helpful. This hotel is miles... More

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antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Guest, Thank you for taking the time to post a review of our property. Happy to hear you have liked our room amenities, cleanliness, food and voluble staff. In your next visit, please ask form the reception regarding Taxi Service as we have preferred rates with local taxi companies which charge less especially for your guests. We hope to... More

Brighton, United Kingdom
Top Contributor
106 reviews 106 reviews
46 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel, staff, cleanliness, were outstanding, and the best value for£42 probably anywhere in the country. The breakfast was excellent, hot food good, and excellent hot chocolate and coffee, and even a free newspaper. Lots of hot water in the room, with good water pressure. Would have liked a couple of real glasses in room instead of the thin plastic... More

Was this review helpful? Yes 1
antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Guest, Thank you for your feedback. We are truly happy to hear that you enjoyed our amenities and had comfortable stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. We hope to see you again on your next trip to Canterbury. More

Wallasey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here many times on our way over the channel... Such good value. Very clean .. Comfortable.. Now have meals available till 9.30pm.. Fab if you have travelled and need an evening meal... Friendly efficient staff good service at the bar and a very substantial breakfast.. Always been full occupancy whenever we have stayed here...must book early if you know... More

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Swansea, United Kingdom
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I don't usually stay in Holiday Inn venues so this was a new experience for me - I usually stay in Premier Inn but Holiday Inn was a better price for my stay in this location. There was a large party staying (40+) on a coach trip so it was very busy. To be fair the receptionist advised on check... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Canterbury, responded to this review

Dear Carolyn O, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to heat that you found our food excellent with good variation, plenty of free parking and free wifi for your convenience. Whilst I am pleased with the good comments, I truly value the negative comments as this... More

Rotherham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

, Very convenient at side of A2 en route to Dover Port. check in staff pleasant and good welcome though can be a little stretched at busy times. Room / bathroom very clean and organised found bed to be comfortable and bedding sheets spotless. Good good quality food especially breakfast buffet though choice in the evening is limited saying that... More

Was this review helpful? Yes
antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Valued Guest, We appreciate that you took the time to review our hotel. Glad to hear you have liked the staff, breakfast and guest room amenities. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. We hope to see you again on your next trip to Canterbury. More

Surrey
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed over on a trip to Canterbury Cathedral. The hotel room was clean and tidy and had free WIFI. We had dinner and the food was very nice. It is located next to a garage on the outskirts of the city but was great value and parking was no problem. All staff we encountered were very friendly.

Was this review helpful? Yes 1
antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Guest, Thank you for sharing your experience with us. Guest satisfaction is our number one goal. We are so glad you liked cleanliness of the room, value for money, free WI FI, food and most importantly friendliness of our staff. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best... More

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Additional Information about Holiday Inn Express Canterbury

Also Known As:
Holiday Inn Express Canterbury Hotel
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Canterbury
Canterbury Holiday Inn
Holiday Inn Express Canterbury Upper Harbledown
Address: A2, Upper Harbledown, Canterbury CT2 9HX, England
Phone Number:
Location: United Kingdom > England > Kent > Canterbury > Upper Harbledown
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Upper Harbledown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Canterbury 3*
Official Description (provided by the hotel):
A modern 89 room hotel offering well appointed guest rooms with writing desk, TV, Hair Dryer, and Tea & Coffee making facilities. The hotel offers free WiFi, and car parking ... more   less 
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