We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Upper Harbledown hotels

Holiday Inn Express Canterbury

3.0 of 5 Hotel   |   A2, Upper Harbledown, Canterbury CT2 9HX, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Canterbury to your Saves list
Holiday Inn Express Canterbury
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
74%
A recent review
4 of 5 stars reviewed 3 days ago
misswong30 shawbury
  • Overview
  • Reviews (391)
  • Photos (43)
  • Amenities
  • Q&A
  • Room tips (80)
  • Location
  • More
Write a Review

391 people have reviewed this hotel

Traveler rating
    93
    181
    81
    25
    11
See reviews for
103
152
14
60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
shawbury
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed over night on our way to catch a 7.30am ferry. Travelling with my husband and 5 & 2yrs olds. The room was clean and comfy. Large sofa bed for the children. We all slept really well. We didn't eat at the hotel so can't comment on food although it all smelt good! Would recommend to anyone wanting a... More

Was this review helpful? Yes
Cambridgeshire, England
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went to Canterbury to see family and to have a quick look round, we stayed 2 nights in the Holiday Inn Express, we were looking for somewhere comfortable to stay close to our niece for visiting and close to other local attractions. We didn't want to spend a lot but of course we wanted a comfortable bed and good... More

Was this review helpful? Yes
Preston, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Overnight stop on way to France. Originally booked into Ramada in Dover but room was flooded so they transferred us to here. Nice surprise as we discovered there was a restuarent and ee had a nice meal. The Taste of india meal is recommended. Also because we had to get up early for ferry they provided early breakfast. Recommended.

Was this review helpful? Yes
antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us as we are delighted to see your positive feedback regarding our hotel. Further, we are pleased to hear you liked the Holiday Inn Express Canterbury over Ramada Hotel Dover. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience... More

Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on a short touring holiday around Kent we hadn't booked in advance but managed to get two rooms for one night. The room and the hotel in general was very clean with all the required amenities including free Wi-Fi. We had a meal in the evening and we all chose The taste of India, which was one of... More

Was this review helpful? Yes
antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write a review about your experience with us. We are glad to see positive comments about amenities, free WI FI, cleanliness, food and our valued staff. Thank you for staying with us and look forward to welcoming you again here at Holiday Inn Express Canterbury. Regards Malith Jayathilake... More

Caister-on-Sea, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The hotel is right next to the A2 a really busy road. Even though this is mentioned on their website that is it near a busy road it was extremely noisy...all night long! So we did not get a good nights sleep it actually felt like there were no windows and you were sleeping outside this was room 112. Room... More

Was this review helpful? Yes
antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Valued Customer, Thank you very much for your recent stay at the Holiday Inn Express Canterbury. We are so glad you liked the friendliness of the staff. However, I am so sorry to see you did not enjoy your overall experience with us. Please accept our sincere apologies for the challenges you had. Please contact us directly when you... More

London, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is fine if you just want a place to stay overnight. Clean with friendly and efficient staff. Internet connection very good. BUT, there are so many Holiday Inn Expresses that provide a much better experience for the same price. A few years ago this property would have rated from me a 5* rating, but its a sign of... More

Was this review helpful? Yes
antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write a review about your experience with us. We are glad that you liked the cleanliness of the hotel, valued staff and free WI FI. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfil all our guest requests. We... More

Hayes, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had two rooms both with sofas and stayed overnight before going to Dover for a cruise the next morning. The room was clean and comfortable with good facilities. The free in room wi-fi was very good. The room was surprisingly quiet being so close to the main road one room 30 had more sun on it and needed the... More

Was this review helpful? Yes
antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Guest, We appreciate that you took the time to review our hotel. Glad to hear you have enjoyed the cleanliness of the room, quietness, and facilities in the hotel and free WI FI. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Look forward to seeing you... More

Bradford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed overnight before going to France on the ferry the next morning. The room was clean and comfortable with good facilities. The free in room wi-fi was very good and was quicker than expected for the hotel being busy. The room was surprisingly quiet for the hotel being next to the main road to Dover. There was an adequate buffet... More

Was this review helpful? Yes
antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Thank you for your positive feedback. Glad to hear you enjoyed the room facilities, quietness of the room, breakfast and the check in/out process. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Look forward to welcoming you again in near future. Regards Malith Jayathilake Operations Manager More

Leeuwarden, The Netherlands
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Free internet with good reception in the room No A/C, which in the summer may cause the room to be hot Lighting in Lobby is from older LED lights. Although energy efficient (which I do support), it doesn't add to atmosphere. Newer LED lights with a warmer color will benefit the space. Room is large enough Staff friendly and very... More

Was this review helpful? Yes
antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Guest, Thank you for your feedback. It is a pleasure to hear you liked our valued staff, Breakfast, room size and the free parking. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Hope to see you soon here at Holiday Inn Express Canterbury. Regards Malith Jayathilake... More

Bristol, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 29, 2014

Stayed here on 28th July before an early morning ferry crossing. Lovely and clean, friendly staff and big portions in the restaurant. I agree with others that it's a bit tricky to get to (depending on which direction you're coming from) but I'd definitely stay again

Was this review helpful? Yes
antony49b, Manager at Holiday Inn Express Canterbury, responded to this review

Dear Guest, Thank you very much for your feedback. Pleased to know you have liked the cleanliness of the hotel, dinner food and importantly our valued staff. There is nothing that makes us happier than hearing that you will return on your next visit. Look forward to welcoming you soon. Regards Malith Jayathilake Operations Manager More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Canterbury, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Canterbury? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Canterbury

Address: A2, Upper Harbledown, Canterbury CT2 9HX, England
Phone Number:
Location: United Kingdom > England > Kent > Canterbury > Upper Harbledown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Canterbury 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, IHG, Agoda, Priceline, Tingo, Hotels.com, HostelBookers, BookingOdigeoWL, Otel and Venere so you can book your Holiday Inn Express Canterbury reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Canterbury
Canterbury Holiday Inn
Holiday Inn Express Canterbury Upper Harbledown

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (2)

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A modern 89 room hotel offering well appointed guest rooms with writing desk, TV, Hair Dryer, and Tea & Coffee making facilities. The hotel offers free WiFi, and car parking ... more   less 
Number of rooms
89

Questions & Answers

Questions? Get answers from Holiday Inn Express Canterbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer