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The Novotel Vines Resort Swan Valley

Verdelho Dr, The Vines, Swan Valley, Western Australia 6069, Australia
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The Novotel Vines Resort Swan Valley
The Novotel Vines Resort Swan Valley
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706 Reviews from our TripAdvisor Community

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Milton Keynes
Level Contributor
112 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed 2 nights and asked for a room overlooking the golf course which they gave us room 249 a first floor room which was perfect. The room was spacious and airy with everything a traveller needs especially lots of clear space in the bathroom for your toilet bags and all those things that you need whether 2 or 22 nights!... More 

Helpful?
Thank Anne M
Perth, Australia
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at The Vines Resort for 1 night with another couple in a 2 x bedroom apartment and it was nice. The accommodation was clean and you can use the Hotel facilities ie Pool and Bar which is a bonus. The only criticism i would have was the Apartment that we stayed in had an upstairs balcony and it... More 

Helpful?
Thank Lizmacfarlane
Perth, Australia
Level Contributor
115 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Located in the Swan Valley, close to vineyards and places of scenic beauty along the Swan River. Staff were welcoming and friendly. Room was huge and the bed was incredibly comfortable. Air conditioned with flat screen TV. Coffee and tea making facilities. Bar fridge . It's been around for a few years but everything appeared new and spotlessly clean. Swimming... More 

Helpful?
Thank DaleBbB
California
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Coming from Northern California to Swan Valley, WA -- we are spoiled by all of the fabulous red wines that grow where we live. Therefore, we did not have any expectations about Swan Valley wines. But, fortunately and surprisingly, the whites are lovely and make it worth the visit. Plus, some are available for purchase at the local Liquorland. Staying... More 

Helpful?
Thank suragolda
Perth, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We visited the Vines this weekend and what a pleasant surprise. The staff greeted us warmly and check in was quick and easy. Our room was great and and loved the two queen sized beds and massive bathroom. Enjoyed having a cup of tea in the morning outside our room watching the kangaroos. All the facilities were great, enjoyed the... More 

Helpful?
Thank Samara74
Perth, Australia
Level Contributor
88 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We decided to take a late summer getaway to the Swan Valley for the weekend and splashed out at the vines. While the landscaping is good and the rooms are generously sized there is really nothing too special about the accommodation. Service was good and the breakfast buffet was full of the usual cooked breakfast fare. The TV in the... More 

Helpful?
Thank Gen S
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for your feedback. We are very sorry that we did not meet your expectations. In regards to the concern you raised about parking, often we do have ample parking because we also have a rear car par in addition to the main resort car park. Our sincere apologies for any inconvenience experienced. Kind Regards,... More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed on a Friday night for his birthday and we both were thoroughly thrilled with everything. The check in was quick and easy and the staff at the desk were pleasant and lovely. The room was very spacious and comfortable, amazing bathroom. Breakfast in the morning was very nice and the staff even though it was... More 

Helpful?
1 Thank kavanagh0409
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for taking time to share about your recent stay at The Novotel Vines Resort Swan Valley. We are delighted that we met your expectations and you had an enjoyable, comfortable stay celebrating your husband's birthday. I will definitely share your feedback with the staff. We look forward to welcoming you back again for another... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Have been here a few times and the rooms were so old and tired and didn't feel like it was value for money. Noticed that the novotel had done a refurb so thought we would give them another go. We were pleasantly surprised, rooms are now very nice, bathrooms all new and very comfy beds! In house movies, coffee machine.... More 

Helpful?
Thank ASJ31
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for sharing feedback about your stay at The Novotel Vines Resort Swan Valley. We grateful that you gave us an opportunity to win your confidence back. It is with great delight that I read we met your expectations and that you like the refurbishment. We are happy to know your overall experience was enjoyable.... More 

Perth, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We went for the weekend and had a great time. We were given a beautiful spacious new hotel room with groundfloor double doors leading outside overlooking the grape vines. So lovely. In the morning the kangaroos wandered in amongst the vines. Lovely outdoor areas for children to play and adults to wander around and swim. Breakfast was fantastic and staff... More 

Helpful?
Thank lucyloc280
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for taking time to provide some feedback regarding your recent stay at The Novotel Vines Resort Swan Valley. We appreciate your kind comment that the resort is an ideal place to stay. We are glad that we met your expectations and you enjoyed a relaxing, comfortable stay. We hope to see you again when... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved the new renovated rooms, hospitality and the food, hoping to stay again soon. The staff were very obliging and as I need gluten free food - the menu selection catered for all types of diets, presented beautifully and tasted great.

Review collected in partnership with Accorhotels.com

Helpful?
Thank markgabo
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for sharing about your recent stay at The Novotel Vines Resort Swan Valley. We are pleased that you like the refurbishment and enjoyed the food. I will definitely share your feedback with our team. We look forward to welcoming you back again when you return for your next visit. Kind Regards, Charity C. More 

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