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Original Sokos Hotel Royal Vaasa

Hovioikeudenpuistikko 18, Vaasa 65100, Finland (Formerly Radisson Blu Royal Hotel Vaasa)
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Original Sokos Hotel Royal Vaasa
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264 Reviews from our TripAdvisor Community

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Vasa
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel could´nt handle being fully booked.. the check-in took forever and when finally first in line our room was´nt cleand yet..20 past 3.. their only excuse was that "we´re fully booked tonight" so? is that not a good thing?

Review collected in partnership with Amoma.com

Helpful?
Thank 324hannas
Leena H, Service Manager at Original Sokos Hotel Royal Vaasa, responded to this review

Dear 324hannas. Thank you for your review. As you know there was a big, two days consert in the town at the time of your stay. I sincerely apologize that you had to wait for your room a bit longer that normally but this kind of days when practically all almost 300 rooms checks out at 12 a.m. and checks... More 

Helsinki
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed December 20, 2015

This business hotel was transferred from the international Radisson Blu brand to the Finnish Sokos hotel chain in spring 2015. - We'll concentrate more on developing our offering and our services, with emphasis on local elements, the management said then. Well, the "local element" seems to be lack of housekeeping control. As I looked for more power outlets in the... More 

Helpful?
1 Thank Tripbrowser
Leena H, Service Manager at Original Sokos Hotel Royal Vaasa, responded to this review

Dear Tripbrowser. Thank you for your review. I am terrible sorry your stay didn't go better. There are no excuses for the lack of cleaning. We will take this as a lesson and make sure that this won't happen again. Also other things you mentioned will be taken a look at and see how we could do better. Have a... More 

Travelers are raving about these Vaasa hotels

Oslo, Norway
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 18, 2015

Stayed 4 nights in November. Hotel full and was given a room in the old part on the other side of the road. The building needs renovating! Room clean and tidy. Quiet, but some noise from the street. Breakfast OK but nothing more.

Helpful?
Thank Arne T
Leena H, Service Manager at Original Sokos Hotel Royal Vaasa, responded to this review

Dear ArneT. Thank you for your review. I am happy to tell you that we are updating our rooms all the time. At the time we are working with the rooms at the Central building where your room was located. Have a great winter time and welcome back to Vaasa again! Best regards, Leena H. Service Manager More 

Helsinki, Finland
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 15, 2015

The location is very good and for us traveling by car the hotel has a garage. The hotel itself is outdated and do need a complete renovation. My guess is that is one of the reasons, why it is not any longer run under Radisson Blue name. The bed is really good and the breakfast buffet has variation of food... More 

Helpful?
Thank Mikko V
Leena H, Service Manager at Original Sokos Hotel Royal Vaasa, responded to this review

Dear Mikko V. Thank you for your review. We are updating our hotel whole the time but good to know that you enjoyed our very nice breakfast and beds. Those are the key elements of an enjoyable hotel stay. Have a great fall time and welcome back to Vaasa again. Best regards, Leena H. Service Manager More 

Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 30, 2015

I stayed for a short night only (arrived at 20:00, left at 4:30) but I enjoyed the limited time I spent in the hotel. The lobby is very spatious yet welcoming. Reception staff was very friendly and spoke good English. The room was above basic, with a good bed and large desk + flatscreen tv. The furniture and upholstery was... More 

Helpful?
Thank Arne S
Leena H, Service Manager at Original Sokos Hotel Royal Vaasa, responded to this review

Dear Arne S. Thank you for your kind review. I am happy to hear that you enjoyed your stay with us. Too bad you could experience the breakfast that are quite good in our hotel. Hopefully next time you get to do that too. Have a great fall time and welcome back to Vaasa again! Best regards, Leena H. Service... More 

Helsinki, Finland
Level Contributor
148 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed October 23, 2015 via mobile

Sokos Royal is a Green Key certified hotel that I would be happy to stay in again. I stayed in the old part of the Hotel, but the room was clean and had all I needed. Breakfast contains bread, youghurt, fruit and porridge. On each table is a ready coffee pot waiting, I prefer that instead of being served coffee,... More 

Helpful?
Thank London2014
Leena H, Service Manager at Original Sokos Hotel Royal Vaasa, responded to this review

Dear London2014. Thank you very much for your nice review. I'm happy to hear that you appreciated our services. Our hotel is Green Key certified and for example recycling is part of our everyday life. We like to offer greener choices to our customers. Bikes are to borrow for that reason. We keep track on our energy and water usage... More 

Kanpur, India
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 17, 2015 via mobile

This hotel is best in Vaasa in terms of location, price etc. Try to book the hotel directly and walk in guest ,you will get much better price than any online site , on conditions room is available.. There's a special weekend rate.

Helpful?
Thank nidaaafia
Leena H, Service Manager at Original Sokos Hotel Royal Vaasa, responded to this review

Dear nidaaafia. Thank you for your kind review. Very good to hear that you enjoyed your stay. Have a great fall time and welcome back to Vaasa again. Best regards, Leena H. Service Manager More 

Nazareth, Israel
1 review
3 of 5 stars Reviewed October 8, 2015

Great location. The Hotel is in need of an overall uplift. Located in the center of Vaasa. Most of the cites are within walking distance. Excellent breakfast and beautiful dining facilities. The cleanliness and comfort of the beds needs to be improved.

Review collected in partnership with Amoma.com

Helpful?
Thank 415malkab
Leena H, Service Manager at Original Sokos Hotel Royal Vaasa, responded to this review

Dear 415malkab. Thank you for your review. It is very important to hear experiences from quest. That way we can improve our hotel to the right directions. I am happy to hear that you enjoyed our hotel services and you are warmly welcome back to Vaasa and to us. Best reagards, Leena H. Service Manager More 

BC,
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 2, 2015

Great location, good service, staff was very accommodating and very clean. This is an older hotel so the rooms are small, but comfortable. Parking was NOT included, but was available behind the hotel in a lot at 10 E per day. A breakfast buffet was included and it was very good with a large choice of food(s). The restaurant venue... More 

Helpful?
Thank htukk
Leena H, Service Manager at Original Sokos Hotel Royal Vaasa, responded to this review

Dear htukk. Thank you for your kind review. So good to hear that you enjoyed your stay with us. Have a great fall time and welcome back again soon! Best regards, Leena H. Service Manager More 

Helsinki, Finland
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 24, 2015

Location is right in the centre, service is good, there is a swimming pool and sauna on the top floor everything is clean and beds are nice and soft. The building is from late 80's perhaps and parts of the deco as well. Nostalgic, if you like it, but I think the place needs a good renovation. In house gym... More 

Helpful?
Thank Villes751
Leena H, Service Manager at Original Sokos Hotel Royal Vaasa, responded to this review

Dear Villes751. Than you for your review. Good to hear that your stay was good and you enjoyed our hotel services. In order to maintain high quality at our gym services, there is a privat company taking care of the gym. Prices for hotel guest are quite low and longer you stay, more benefit you get. Have a great fall... More 

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