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Cumulus Turku Hotel

Eerikinkatu 30, Turku 20100, Finland
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Cumulus Turku Hotel
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Cumulus Turku Hotel
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53 reviews from our community

Traveler rating
    7
    17
    15
    11
    3
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11
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3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vaasa, Finland
2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Room was too hot on fifth floor +26(outside was +5) and poor and dusty air, could not sleep well. No air condition. Otherwise ok. Breakfast was good and staff was friendly. Will not come again. Fix the heat problem!!

Was this review helpful? Yes
Hotel-Cumulus-Turku, Front Office Manager at Cumulus Turku Hotel, responded to this review

Dear guest, thank you for leaving a review. I am pleased to hear you liked our service and breakfast. I am sorry to hear your stay wasn't as you expected because the room was too hot, we have started to look for what is causing the heating problem. Your sincerely, Johanna Kaarela Duty manager / Cumulus Turku More 

Lahti, Finland
Top Contributor
78 reviews 78 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed January 23, 2015

Standard double room, beds ok, Flat Tv ok, decoration simple but ok. Sanitary premises would need renovation as well cleaning in sanitary premises was not 100 %, no toilet seat brush but either did the cleaning staff clean the seat so what to do? You can not clean yourself because no equipment but ... Reception wrote wrong my car plate... More 

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Hotel-Cumulus-Turku, Front Office Manager at Cumulus Turku Hotel, responded to this review

Dear customer, thank you for having a time to leave a review. I am pleased to hear you enjoyed your stay in our hotel. I am sorry to hear sanitary premises and cleaning wasn't as you expected; there is no toilet seat brush for hygienic reasons. If the customer leaves the car plate number to the reception, the staff has... More 

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York, United Kingdom
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 18, 2014

Not too far from centre of Turku, but a little further from the main shopping area than most other hotels in the same street. Close to the river. Room was rather dark, the outlook from the window was another arm of the building so no view to speak off. Rooms was very clean. Room was reasonably spacious. Dining room was... More 

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Hotel-Cumulus-Turku, Front Office Manager at Cumulus Turku Hotel, responded to this review

Dear guest, thank you for leaving a review. I am pleased to hear you liked the location of our hotel and enjoyed your stay. Thank you for staying in Cumulus Turku! Sincerely, Johanna Kaarela Front office manager More 

South Lanarkshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 24, 2014

The Columbas Hotel is centrally located - walking distance for nearby restaurants/bar etc. Staff were friendly throughout stay. Our room was located away from main road so did not hear any noise from street. Room was very warm - no air conditioning but a small loud fan available. Room was small and basic but clean. We had a comfortable stay.

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Hotel-Cumulus-Turku, Front Office Manager at Cumulus Turku Hotel, responded to this review

Dear customer, thank you for writing a review. I am pleased to hear that you liked our location just next to the city centre and you found our staff friendly. I am deeply sorry that in your room was quite warm, we don't have any cooling A/C in our hotel so especially if the temperature outside is warm, it may... More 

Joensuu, Finland
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 3, 2014

I think this hotel was quite good. My room was tidy and big enough for a solo traveller, but the room was very plain - Finnish hotel rooms usually are. I didn't hear any noise from the street, but heard noise from the corridor and other rooms for a while. Fortunately, I always carry a pair of earplugs in my... More 

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Hotel-Cumulus-Turku, Front Office Manager at Cumulus Turku Hotel, responded to this review

Dear customer, thank you for taking the time to write us a review. I am pleased to hear you liked our hotel. We look forward to welcoming you back. Sincerly, Johanna Kaarela, Front office manager More 

Stockholm
1 review
2 of 5 stars Reviewed July 20, 2014

I lived there in July 2014. Room had no AC, so in these warm days the room was 30-32 celsius warm (there is a termometer) there was only a small widow you could open and it was 10 cm wide, awful!! Toilet was badly cleaned and had really really warm floors, I will never live here again while visiting Turku!... More 

Was this review helpful? Yes
Hotel-Cumulus-Turku, Front Office Manager at Cumulus Turku Hotel, responded to this review

Dear customer, thank you for taking the time to write us a review. I am pleased you liked the friendliness of our staff. I am sorry for all the issues you had during your stay. I am deeply sorry for you found our hotel less than satisfactory. Sincerely, Johanna Kaarela, Front office manager More 

Haifa, Israel
Contributor
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 19, 2014

The Cumulus Hotel is located a few minutes walk from Turku city center. Parking in the hotel is provided for a reasonable price. On the other hand, being on a main road means a lot of traffic noise. The room is large and easily accommodates 4 persons. There are a refrigerator and many power outlets. The problem is the shower... More 

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Hotel-Cumulus-Turku, Front Office Manager at Cumulus Turku Hotel, responded to this review

Dear Amos, thank you for staying with us and leaving a review. I am pleased to hear you enjoyed your stay but I am sorry to hear your issues with the shower. Positive feedback is always nice to hear and it motivates our staff to try even harder. We look forward to welcoming you back. Sincerly, Johanna Kaarela, Front office... More 

Helsinki, Finland
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 21, 2014

The worst staying in Cumulus hotels' chain. You could see dirty floors and dust in the furniture. The sheets seemed not that clean at all. The bathroom needs to be repaired especially wc pan. Actually it was kind dangerous to use it. The shower was not clean and overall impression of the room was not good. Noises in the night.... More 

Was this review helpful? Yes 2
Hotel-Cumulus-Turku, Manager at Cumulus Turku Hotel, responded to this review

Dear Kate, Thank you for staying with us and leaving a review. I´m sorry that your stay wasn´t as you expected. Our main goal is that every customer gets a good quality when staying in our hotel and enjoys the stay. To maintain the quality in the future, could you please contact the hotel for further information: turku.cumulus@restel.fi Sincerely, Tiina... More 

Ipswich, Australia
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 11, 2013

I stayed in a twin room which was both clean and comfortable. The staff were very friendly and helpful. The beds were comfortable and the rooms were quiet and a good temperature. The breakfast is included in the price and it was a large breakfast with plenty of choices. The hotel was good value for money for Finland. The hotel... More 

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Tampere, Finland
Top Contributor
51 reviews 51 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 31, 2013

How down can a hotel company minimize their standards? We are used to live in the hotels of the chain, but now that was it! In this year this was third Cumulus hotel we stayed and seems that they are now doing savings which are to kill them. For example the breakfast which was about same level with a summer... More 

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