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All 18 Turku hotels

Holiday Inn Turku

4.0 of 5 Hotel   |   Eerikinkatu 28, Turku 20100, Finland
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Ranked #6 of 18 Hotels in Turku
A recent review
5 of 5 stars Reviewed August 26, 2014
mumbean Preston, United Kingdom
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127 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Finland
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Earlier reviews mentioned that this hotel needed upgrading - I must agree. Our room was clean, but there were little things that bothered us: kind of broken and dirty shower door, splashing water tap, the closet door that made an awful squeaking sound when opening/closing... The staff at the reception seemed distant, we didn't feel especially welcome by them. Did... More

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Preston, United Kingdom
Top Contributor
50 reviews 50 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 26, 2014

The hotel is ideally situated for the city centre and the riverside with pay and display parking available behind the hotel. The rooms are a good size with complimentary tea and coffee and a small fridge. The breakfast buffet was excellent with a good selection to choose from. I would definitely stay there again.

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Ipswich, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 25, 2014

The immediate neighbourhood is pretty uninspiring but the riverside is only about 5 minutes walk away and has a selection of bars and restaurants to choose from. The reception and dining area is very gloomy and really needs a refit. The room was clean and comfortable but the circular design of the hotel means all the rooms are a weird... More

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IHGCare, Guest Relations Manager at Holiday Inn Turku, responded to this review

Dear Ros S, We appreciate that you took the time to share your review of your recent experience at our property. This feedback is very helpful to us as we establish our best path to providing successful guest satisfaction. While we are pleased to hear that you found our staff very friendly, we would like to apologize for failing to... More

Hong Kong, China
Top Contributor
88 reviews 88 reviews
83 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed August 19, 2014

unacceptably long 15min wait at reception desk. average room, building has the atmosphere of an old hospital. expensive parking in the backyard. shower was functional with hot water and wifi was free. would go somewhere else in turku.

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IHGCare, Guest Relations Manager at Holiday Inn Turku, responded to this review

Dear urmsu888, Thank you for taking the time to share your feedback regarding your experience with us. We appreciate your feedback as it helps us in our never ending task to better ourselves. I am disappointed to read that your stay with us was not what you expected. I sincerely apologize for the room condition fell below your standards and... More

malta
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 3, 2014

Perfectly located close to the city centre with restaurants, shops and market within two minute walk. Good service from hotel and breakfast staff. Spacious rooms with TV in English and one of the best breakfasts I ever had in a hotel. Different pillow types to suit everyone. Well done and keep it up.

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Nokia, Finland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed July 24, 2014

This hotel is definitely reliable Holiday Inn quality. And the price is very good compared to other "similar" nearby hotels. Room always clean, three pillows to choose from, good mattress and nice white bedsheets. Extra points for one of the best breakfasts I have ever had in any hotel; there are PLENTY to choose from in hot and cold dishes,... More

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Marja I, Front Office Manager at Holiday Inn Turku, responded to this review

Dear Terhi P., Thank you for staying with us and taking the time to review our hotel. It is great to hear that you were satisfied with the facilities, breakfast and room conditions. The comments we receive are always welcome and the feedback helps us to improve our services. Thank you again for your kind words and we look forward... More

Washington DC
Top Contributor
73 reviews 73 reviews
45 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 18, 2014

We stayed for three nights during a vacation. The place is acceptable in a city with generally limited options, but it could do better. The staff is helpful and friendly enough, but nothing notably better than average. The room we got is quite small and faced the circular courtyard. So, the only view you get is other rooms. If that... More

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Marja I, Front Office Manager at Holiday Inn Turku, responded to this review

Dear guest, Thank you for taking the time to review our hotel and providing us valuable feedback. Guest comments we receive enable us to target problem areas and take the necessary actions to ensure we can offer the best experience possible for our guests. I am sorry to hear we weren’t able to meet all the expectations during your stay... More

Tampere, Finland
Contributor
14 reviews 14 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 9, 2014

Pros: -staff was just lovely -beds very good -tidy -nice swimming pool in a relaxing environment, try it -hotel is situated in the center of the city, convenient -great breakfast -peaceful place Cons: -a bit small rooms -parking costs

Was this review helpful? Yes 3
Marja I, Front Office Manager at Holiday Inn Turku, responded to this review

Dear Tiina R., Thank you for your recent stay with us and taking the time to review our property. I appreciate your positive feedback on our hotel location, level of service and breakfast. Thank you also for your comments about parking and rooms. The feedback we receive is important for us to improve the products and services we offer. Thank... More

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 3, 2014

Stayed here for a week. Was on an official visit. The staff is warm n helpful at the reception. Suggested places to see around. Food is also not a problem, unless you are a vegan, menu is limited. Rooms were nicely done n kept in order. It definitely lived up to the name and standards of Holiday Inn!

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Kortehemmen, The Netherlands
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 5, 2014

Nicely situated in the center of Turku. The rooms are rather small. The beds are excellent! Good breakfast buffet. Friendly & helpful staff. Free Wifi with a poor connection however. Fine hotel for a short business trip.

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IHGCare, Guest Relations Manager at Holiday Inn Turku, responded to this review

Dear Jan F, Thank you for your recent stay with us and reviewing our property. I am delighted to know that you found our beds, breakfast and staff to be highly commendable. I am sorry that your stay was negatively affected by the WIFI connection. Please accept my sincerest apologies for any inconvenience this may have cause you. We appreciate... More

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Additional Information about Holiday Inn Turku

Address: Eerikinkatu 28, Turku 20100, Finland
Phone Number:
Location: Finland > Western Finland > Turku
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Turku 4*
Number of rooms: 199
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Also Known As:
Turku Holiday Inn

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