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Holiday Inn Helsinki West-Ruoholahti

4.0 of 5 Sulhasenkuja 3, Helsinki 00180, Finland
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Holiday Inn Helsinki West-Ruoholahti
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Holiday Inn Helsinki West-Ruoholahti
Holiday Inn Helsinki West-Ruoholahti
Holiday Inn Helsinki West-Ruoholahti
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243 reviews from our community

Traveler rating
    57
    115
    55
    10
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perugia, Italy
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was there several months ago. Very nice and friendly people. Breakfast and dinner were excellent. The price are a bit higher than in other places. There is a big commercial centre and underground very near

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear paoloturbogas, Thank You for Your great feedback. We are pleased to hear that everything went well. Welcome again for stay with us! Best regards,. Tiina Heino Duty Manager More 

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is comfortable and clean. If you are looking to stay in the city, or anywhere near it, do not choose this hotel.Otherwise if you're happy to catch the rail into the city, or a 5-10 minute taxi ride, then it is a nice hotel choice. The buffet breakfasts are great, and the bar of an evening is comfortable... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Lithogal, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. In our hotel most of the guest rooms have a wooden floors, but we do... More 

Gloucester, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel in January 2015 for a couple of weeks and was pleasantly surprised, Unlike some Holiday Inn's in the UK this has higher quality. The rooms are good, spacious enough and the bathrooms were clean and sufficient. I stayed in room 805 and 814, as well as having access to 702 and 703. Ask for a... More 

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Russ W, Thank You so much for Your feedback. It is very important to know that You have been pleased for stay with us. Hope to see You again! Best regards, Tiina Heino Duty Manager More 

Munich, Germany
Top Contributor
72 reviews 72 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for one night in December. The rooms were average hotel rooms, a bit out of fashion but nice and clean. Service at the reception was extremely joyful! We didn't have breakfast so I can't say comments about it.

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Mari R, Thank You for Your feedback. It is always very important. Pleased to hear that the service have been joyful. I wish You Happy New Year 2015! Best regards, Tiina Heino Duty Manager More 

Den Haag, Zuid-Holland, Netherlands
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 19, 2014 via mobile

Nice hotel, close (5 min walk) to a subway to take you to the centre of town. Hotel is nice, personnel is kind, rooms are clean but a bit small (tried 812&402) Shower can be renovated as it is a bit old (but clean), the 402 room shower was too small...couldn't get out easy. Bed was nice and firm but... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. We are pleased to know that you found our staff and service excellent. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. As we... More 

Lahti, Finland
Top Contributor
106 reviews 106 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 17, 2014

This was my first Holiday Inn experience for ten years. We went there to celebrate my wife's birthday (next year we will have 50 reasons to go Venice, Italy). This hotel also belonged IHG's Point break selection during autumn 2014. The location is excellent in the middle of post-industrial area. Underground station is quite close to it, and of course... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for writing a review about your recent stay with us. I am so pleased that you liked our hotel and our services. We are always very happy when a guest contacts us about the great experience and service they have received. Once again, thank you for your kind words. We hope to have you as a... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2014 via mobile

Placed in a ideal location for a walk into the centre of Helsinki, and a shorter walk to the ferry terminal (West Terminal). Excellent, friendly staff, rooms are a bit warm and there is no air-conditioning; the staff were very helpful in rectifying the temperature situation. An enjoyable stay.

Was this review helpful? Yes 1
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your review! We are pleased to know that you found our staff and service excellent at the front desk as well as the rooms and the location. Once again, thank you for your review. We hope to have you soon again as our guest! Best regards, Mari Salonen General Manager More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014

3 night stay. Double standard room and it is as it is; STANDARD: for the price. Which is very reasonable. Came with Breakfast and what an Excellent Breakfast,. Excellent Service, Excellent Customer service from all staff, Easy and quick check-in. Try the Sauna! From the airport, please take the Finn Air Bus shuttle from Terminal 2, (6 euros) to the... More 

Was this review helpful? Yes 3
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your visit at our hotel and for taking the time to write us a review. I'm so pleased you liked our hotel and the striving efforts of our staff. Positive feedback is always nice to hear and it motivates our staff to try even harder. We look forward to welcoming you back soon again. Best... More 

Bucharest, Romania
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 22, 2014

I chose this hotel for my 4-night stay in Helsinki in September 2014. I was worried that it seems to be a bit off the beaten path. Little did I know that Helsinki in general is not a very busy city and that it has a great public transport system - several buses have stops in the vicinity of the... More 

Was this review helpful? Yes 3
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for writing a review about your recent stay with us. I am so pleased that you liked our hotel and and out services. We are always very happy when a guest contacts us about the great experience and service they have received. Though our hotel is not quite in the city centre, there is quick way... More 

Ampthill, United Kingdom
Top Contributor
82 reviews 82 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 18, 2014 via mobile

Had to stay in this hotel while on a business trip, as it was recommended by a colleague. Having arrived very late a night the check in was fast, efficient and friendly, taking only a matter of minutes, unlike some hotels who want every single detail of your life. On stepping out of the lift on the floor of my... More 

Was this review helpful? Yes 1
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. We are pleased to know that you found our staff and service excellent at the front desk. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we... More 

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Additional Information about Holiday Inn Helsinki West-Ruoholahti

Address: Sulhasenkuja 3, Helsinki 00180, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Helsinki West-Ruoholahti 4*
Number of rooms: 256
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Also Known As:
Holiday Inn Helsinki City West Hotel Helsinki
Helsinki Holiday Inn
Hotel Style:
#16 Business Hotel in Helsinki
#25 Luxury Hotel in Helsinki

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