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Holiday Inn Helsinki West-Ruoholahti

4.0 of 5 Sulhasenkuja 3, Helsinki 00180, Finland
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Holiday Inn Helsinki West-Ruoholahti
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Holiday Inn Helsinki West-Ruoholahti
Holiday Inn Helsinki West-Ruoholahti
Holiday Inn Helsinki West-Ruoholahti
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251 reviews from our community

Traveler rating
    61
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    56
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Naas, Ireland
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars NEW

Functionally fine for business or simple overnight stay. It has a small gym, sauna, a limited bar and food in 1 dining area. Can't give 5 stars without better facilities such as a pool and bath in room.

Was this review helpful? Yes
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Derm9, Thank you for taking the time to share your feedback with us! We are very glad to know that you had a pleasant stay, although we don't have a pool. We have some rooms with bath that you can request when you make a booking. We hope to have the opportunity to welcome you back to Holiday Inn... More 

Varkaus, Finland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Fast Chek-In and Check-out. Great Breakfast. Pleasant bed and good selection of pillows. Nice but high-priced bar, but food is delicious and tasty. Staff are the most helpful and they speak many foreign languages.

Was this review helpful? Yes
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Markku_K-suomi, Thank you for your positive feedback following your recent stay with us. I’m very glad to know that you loved our hotel, great service, helpful staff. I have shared your review with my whole team. We are very much grateful for your compliments! I hope you will join us again in the near future for more of our... More 

Hong Kong, China
Top Contributor
51 reviews 51 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked a late flight and arrive in Helsinki at 11pm. The manager of the hotel is very helpful, she gave us valuable suggestions of how to get to the hotel from the cold damp airport at sub freezing temperature to the warmth off the hotel lobby. As soon as we are checked in, we are well look after. The... More 

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Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Guest, Thank you for your review and to have chosen Holiday Inn Helsinki West Ruoholahti. I am delighted to read such a lovely report about our Hotel, comfort of the rooms and our staff. It is our goal to consistently provide customer satisfaction and your comments are very important to us. Once again, we appreciate you taking the time... More 

Yaroslavl, Russia
Top Contributor
107 reviews 107 reviews
64 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the hotel which I rate 5 stars .coz it is perfect 4.everything is great .check in take 1 minute .the room was even better then on pic .wuiet spacy.very comfortable bed with soft and hard pillow .tv with russian channels.kettle ,cups ,glasses ,iron stuff ,hair dryer .2 big mirrors in the room .lots of light .free wi fi... More 

Was this review helpful? Yes 1
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear lexa l, Thank you for the great 5-star review and for your feedback! We are very happy to know that you had a great time and learn your appreciation about our services, breakfast and rooms. I have shared your comments with my whole team as you have mentioned their great level of service. We are very much grateful for... More 

Perugia, Italy
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 21, 2015 via mobile

I was there several months ago. Very nice and friendly people. Breakfast and dinner were excellent. The price are a bit higher than in other places. There is a big commercial centre and underground very near

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear paoloturbogas, Thank You for Your great feedback. We are pleased to hear that everything went well. Welcome again for stay with us! Best regards,. Tiina Heino Duty Manager More 

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 19, 2015

This hotel is comfortable and clean. If you are looking to stay in the city, or anywhere near it, do not choose this hotel.Otherwise if you're happy to catch the rail into the city, or a 5-10 minute taxi ride, then it is a nice hotel choice. The buffet breakfasts are great, and the bar of an evening is comfortable... More 

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Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Lithogal, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. In our hotel most of the guest rooms have a wooden floors, but we do... More 

Gloucester, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 15, 2015

I stayed at this hotel in January 2015 for a couple of weeks and was pleasantly surprised, Unlike some Holiday Inn's in the UK this has higher quality. The rooms are good, spacious enough and the bathrooms were clean and sufficient. I stayed in room 805 and 814, as well as having access to 702 and 703. Ask for a... More 

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Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Russ W, Thank You so much for Your feedback. It is very important to know that You have been pleased for stay with us. Hope to see You again! Best regards, Tiina Heino Duty Manager More 

Munich, Germany
Top Contributor
79 reviews 79 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 29, 2014

We stayed for one night in December. The rooms were average hotel rooms, a bit out of fashion but nice and clean. Service at the reception was extremely joyful! We didn't have breakfast so I can't say comments about it.

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Mari R, Thank You for Your feedback. It is always very important. Pleased to hear that the service have been joyful. I wish You Happy New Year 2015! Best regards, Tiina Heino Duty Manager More 

Den Haag, Zuid-Holland, Netherlands
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 19, 2014 via mobile

Nice hotel, close (5 min walk) to a subway to take you to the centre of town. Hotel is nice, personnel is kind, rooms are clean but a bit small (tried 812&402) Shower can be renovated as it is a bit old (but clean), the 402 room shower was too small...couldn't get out easy. Bed was nice and firm but... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. We are pleased to know that you found our staff and service excellent. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. As we... More 

Lahti, Finland
Top Contributor
107 reviews 107 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 17, 2014

This was my first Holiday Inn experience for ten years. We went there to celebrate my wife's birthday (next year we will have 50 reasons to go Venice, Italy). This hotel also belonged IHG's Point break selection during autumn 2014. The location is excellent in the middle of post-industrial area. Underground station is quite close to it, and of course... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for writing a review about your recent stay with us. I am so pleased that you liked our hotel and our services. We are always very happy when a guest contacts us about the great experience and service they have received. Once again, thank you for your kind words. We hope to have you as a... More 

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Additional Information about Holiday Inn Helsinki West-Ruoholahti

Address: Sulhasenkuja 3, Helsinki 00180, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Helsinki West-Ruoholahti 4*
Number of rooms: 256
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Also Known As:
Holiday Inn Helsinki City West Hotel Helsinki
Helsinki Holiday Inn
Hotel Style:
#15 Business Hotel in Helsinki
#23 Luxury Hotel in Helsinki

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