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Holiday Inn Helsinki West-Ruoholahti

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Sulhasenkuja 3, Helsinki 00180, Finland
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Holiday Inn Helsinki West-Ruoholahti
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Holiday Inn Helsinki West-Ruoholahti
Holiday Inn Helsinki West-Ruoholahti
Holiday Inn Helsinki West-Ruoholahti
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258 reviews from our community

Traveler rating
    62
    123
    57
    10
    6
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117
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Turku
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Hotel is few kilometers away from downtown, easily accessible with the subway or with your own car. However, amount of spaces in the hotel car park is quite limited but there is plenty of 24h spaces accross the street in the local shopping mall (not very cheap though). Hotel is in good condition and the staff was helpful. WiFi had... More 

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Jussi T, Thank You for Your important feedback. That is true that we have 20 places in our own carparking. However, as You mentioned, there are lots of places infront of us inside the shopping center. Great to hear that the staff have been helpful and the Wifi had high quality. Welcome for stay with us in the future... More 

Kiev
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here on a business trip. Hotel staff was nice and helpful. Our room was cozy and clean. It was also pretty spacious. Hotel is located very close to a shopping center. I haven't used the underground but the hotel is pretty close to it. Breakfast at the hotel was decent (various options) with a selection that would satisfy everyone.... More 

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Iryna_2201, Thank You for Your feedback. We are pleased to hear that Your stay with us have been nice, the staff have been helpful, You have enjoyed our breakfast and Your experience have been positive. Have a great spring and welcome for stay with us again in the future. Best regards, Tiina Heino Duty Manager More 

Pori, Finland
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay at this hotel a few times a year, but it's a bit over 2 years since I last reviewed it.... here goes. This still is the best located PriorityClub hotel if you are visiting anywhere to the west of Helsinki... (Espoo) in this case Aalto uni in Otaniemi. I parked in the underground car-park (to the right of... More 

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Utrecht, The Netherlands
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

If you don't want to stay in the heart of the city, this hotel is well located next to a tube stop and a small selection of shops and restaurants. The rooms are spacious and the breakfast has something for everyone. Staff were friendly and gave us advise on how to navigate the city to get the best from it.

Was this review helpful? Yes
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Les D, Thank you for taking the time to write us a review! I'm thrilled to hear that you enjoyed rooms, breakfast and service! Have a great spring and hope to see you as our guest on your next visit to Helsinki! Best regards: Annika Kotilainen Front Office Manager More 

Salto, SP
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for 2 nights. Breakfast and staff OK. But the bathroom floor was quite greasy, specially in the shower area, showing that it has not been cleaned for months. The heating system button was not working, missing maintenance. I don't recommend for tourists due to the location.

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear TD0000, Thank You for Your important feedback. I truly apologize that the bathroom have not been as clean as it always should be. I will inform our housekeeping manager about this. Also about the heating system I will inform the maintenance and out general manager. However, nice to hear that the staff and the breakfast have been ok. Best... More 

Chennai (Madras), India
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel, helpful staff, great location near a metro, shopping was bang opposite. Restaurants were close by and an Indian bar with great Indian food was about 10 mins by walk. Breakfast was good though it was same the 6 days I was there.

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Ram S, Thank You for Your important feedback. We are pleased to hear that our hotel have been nice and the staff helpful. You are right that our location is good because it is so easy to use the Metro to the city center and there are restaurants and shopping center close from our hotel. Best Regards, Tiina Heino... More 

Ponthir
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Perfect base given our Helsinki Office is 200 yards away and also Bus links to the City are great! Staff were friendly and organised me a very early taxi to the Airport. All costs were very fair. Would stay again on next visit to Helsinki. Only minor criticism was being given a twin room.

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Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Patrick M, Thank you for the great review and for your nice feedback. We are thrilled to hear that you enjoyed our Hotel location and superb staff. I have shared your review with my whole team. We are very much grateful for your compliments! You can ask for a room with queen size bed upon check in. Our staff... More 

Naas, Ireland
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 24, 2015

Functionally fine for business or simple overnight stay. It has a small gym, sauna, a limited bar and food in 1 dining area. Can't give 5 stars without better facilities such as a pool and bath in room.

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Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Derm9, Thank you for taking the time to share your feedback with us! We are very glad to know that you had a pleasant stay, although we don't have a pool. We have some rooms with bath that you can request when you make a booking. We hope to have the opportunity to welcome you back to Holiday Inn... More 

Varkaus, Finland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 23, 2015

Fast Chek-In and Check-out. Great Breakfast. Pleasant bed and good selection of pillows. Nice but high-priced bar, but food is delicious and tasty. Staff are the most helpful and they speak many foreign languages.

Was this review helpful? Yes
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Markku_K-suomi, Thank you for your positive feedback following your recent stay with us. I’m very glad to know that you loved our hotel, great service, helpful staff. I have shared your review with my whole team. We are very much grateful for your compliments! I hope you will join us again in the near future for more of our... More 

Hong Kong, China
Top Contributor
53 reviews 53 reviews
43 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 23, 2015

We booked a late flight and arrive in Helsinki at 11pm. The manager of the hotel is very helpful, she gave us valuable suggestions of how to get to the hotel from the cold damp airport at sub freezing temperature to the warmth off the hotel lobby. As soon as we are checked in, we are well look after. The... More 

Was this review helpful? Yes
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Guest, Thank you for your review and to have chosen Holiday Inn Helsinki West Ruoholahti. I am delighted to read such a lovely report about our Hotel, comfort of the rooms and our staff. It is our goal to consistently provide customer satisfaction and your comments are very important to us. Once again, we appreciate you taking the time... More 

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