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Holiday Inn Helsinki West-Ruoholahti

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Sulhasenkuja 3, Helsinki 00180, Finland
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Holiday Inn Helsinki West-Ruoholahti
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Holiday Inn Helsinki West-Ruoholahti
Holiday Inn Helsinki West-Ruoholahti
Holiday Inn Helsinki West-Ruoholahti
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266 reviews from our community

Traveler rating
    63
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Keller, TX
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I enjoyed my two week stay at this hotel. The room was clean, and the bed comfortable. The only complaint I have is that I got hot at night, although the room was cool. This was probably due to the bed covers. The receptionist provided me with a plain bed sheet that I was able to use. The staff was... More 

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Wentworth Falls, Australia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is the usual quality expected from Holiday Inn. The room was clean bathroom spotless. It a good hotel for business and whilst not 5 star is going to give a person a comfortable stay. Breakfast is the normal Scandinavian breakfast with plenty of choices.

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Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Jimbozzzzz, We are thrilled to hear that you enjoyed cleanliness of our rooms and our breakfast. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work. Once again, we appreciate you taking the time to... More 

München
Top Contributor
77 reviews 77 reviews
48 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 2 weeks ago

according to the above title, I have chosen the HI and I was particularly hoping for a better sleep than in the past in a nearby hotel. The location is perfect for all who want to have access to Helsinki center but also a quick escape to Espoo. The metro station is 5min from the front desk, a tramway staton... More 

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Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Caramellino, Thank you for the nice review and for your feedback! Concerning aircon in the room we will try to find solution how to inform guests better about the use. We are thrilled to hear that we met your expectations and that you loved the great staff, location of our hotel and our quiet rooms. I have shared your... More 

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Nice room, Clean, Comfortable. Nothing special, but if you need a hotel with good location - this could be it. Restaurant was better than I expected, food was very tasty and pretty. Service was also very good.

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Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear AvaRrasse, Thank you for sharing your review with us at Holiday Inn Helsinki West Ruoholahti. I am pleased to hear you enjoyed your stay with us! I am always particularly delighted when it is mentioned how good the service is, as I know how much effort the teams put into every guest interaction. We look forward to having the... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 17, 2015

The best location for those visiting Kaapelitehdas, some restaurants and shopping center right across the road. Staff was very nice, room was quiet (6th floor). We did not have the (18eur) breakfast, so no comment on that.

Was this review helpful? Yes 1
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Ubernetty, Thank you for taking the time to write about your experience at the hotel. We are extremely pleased to hear your stay went wonderfully and we all look forward to welcoming you back to Holiday Inn Helsinki West Ruoholahti again in the not too distant future. Best regards: Annika Kotilainen Front Office Manager More 

Top Contributor
54 reviews 54 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 11, 2015 via mobile

typical holiday inn. Nothing fancy, everything works. It's a bed to sleep and a breakfast to survived on. Would I stay here privately. No never, does it work as a bed yo sleep in, yes it does. Breakfast is kind of poor though. I enjoy a good breakfast before I embark on a long day of meeting and this is... More 

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Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Bjoern A, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. As we continually strive for excellence in customer service, we maintain the ideal of... More 

Turku
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 29, 2015

Hotel is few kilometers away from downtown, easily accessible with the subway or with your own car. However, amount of spaces in the hotel car park is quite limited but there is plenty of 24h spaces accross the street in the local shopping mall (not very cheap though). Hotel is in good condition and the staff was helpful. WiFi had... More 

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Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Jussi T, Thank You for Your important feedback. That is true that we have 20 places in our own carparking. However, as You mentioned, there are lots of places infront of us inside the shopping center. Great to hear that the staff have been helpful and the Wifi had high quality. Welcome for stay with us in the future... More 

Kiev
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 27, 2015

Stayed here on a business trip. Hotel staff was nice and helpful. Our room was cozy and clean. It was also pretty spacious. Hotel is located very close to a shopping center. I haven't used the underground but the hotel is pretty close to it. Breakfast at the hotel was decent (various options) with a selection that would satisfy everyone.... More 

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Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Iryna_2201, Thank You for Your feedback. We are pleased to hear that Your stay with us have been nice, the staff have been helpful, You have enjoyed our breakfast and Your experience have been positive. Have a great spring and welcome for stay with us again in the future. Best regards, Tiina Heino Duty Manager More 

Pori, Finland
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed March 26, 2015

I stay at this hotel a few times a year, but it's a bit over 2 years since I last reviewed it.... here goes. This still is the best located PriorityClub hotel if you are visiting anywhere to the west of Helsinki... (Espoo) in this case Aalto uni in Otaniemi. I parked in the underground car-park (to the right of... More 

Was this review helpful? Yes 1
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear mhbarker, Thank You for writing us a review and thank You for beeing our loyalty customer! As a IHG Rewards Platinum member we always want to upgrade You to the Executive room. And a s a IHG Rewards Platinum Ambassador member we want to thank You with the fruit bowl. And yes, You can always have coffee or tea... More 

Utrecht, The Netherlands
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 24, 2015

If you don't want to stay in the heart of the city, this hotel is well located next to a tube stop and a small selection of shops and restaurants. The rooms are spacious and the breakfast has something for everyone. Staff were friendly and gave us advise on how to navigate the city to get the best from it.

Was this review helpful? Yes
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Les D, Thank you for taking the time to write us a review! I'm thrilled to hear that you enjoyed rooms, breakfast and service! Have a great spring and hope to see you as our guest on your next visit to Helsinki! Best regards: Annika Kotilainen Front Office Manager More 

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