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Holiday Inn Helsinki West-Ruoholahti

4.0 of 5 Sulhasenkuja 3, Helsinki 00180, Finland
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Holiday Inn Helsinki West-Ruoholahti
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Holiday Inn Helsinki West-Ruoholahti
Holiday Inn Helsinki West-Ruoholahti
Holiday Inn Helsinki West-Ruoholahti
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237 reviews from our community

Traveler rating
    55
    113
    53
    10
    6
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107
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • English first
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  • Portuguese first
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    (237)
  • Mar-May only
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Den Haag, Zuid-Holland, Netherlands
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 19, 2014 via mobile

Nice hotel, close (5 min walk) to a subway to take you to the centre of town. Hotel is nice, personnel is kind, rooms are clean but a bit small (tried 812&402) Shower can be renovated as it is a bit old (but clean), the 402 room shower was too small...couldn't get out easy. Bed was nice and firm but... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. We are pleased to know that you found our staff and service excellent. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. As we... More 

Lahti, Finland
Top Contributor
104 reviews 104 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 17, 2014

This was my first Holiday Inn experience for ten years. We went there to celebrate my wife's birthday (next year we will have 50 reasons to go Venice, Italy). This hotel also belonged IHG's Point break selection during autumn 2014. The location is excellent in the middle of post-industrial area. Underground station is quite close to it, and of course... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for writing a review about your recent stay with us. I am so pleased that you liked our hotel and our services. We are always very happy when a guest contacts us about the great experience and service they have received. Once again, thank you for your kind words. We hope to have you as a... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2014 via mobile

Placed in a ideal location for a walk into the centre of Helsinki, and a shorter walk to the ferry terminal (West Terminal). Excellent, friendly staff, rooms are a bit warm and there is no air-conditioning; the staff were very helpful in rectifying the temperature situation. An enjoyable stay.

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your review! We are pleased to know that you found our staff and service excellent at the front desk as well as the rooms and the location. Once again, thank you for your review. We hope to have you soon again as our guest! Best regards, Mari Salonen General Manager More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014

3 night stay. Double standard room and it is as it is; STANDARD: for the price. Which is very reasonable. Came with Breakfast and what an Excellent Breakfast,. Excellent Service, Excellent Customer service from all staff, Easy and quick check-in. Try the Sauna! From the airport, please take the Finn Air Bus shuttle from Terminal 2, (6 euros) to the... More 

Was this review helpful? Yes 3
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your visit at our hotel and for taking the time to write us a review. I'm so pleased you liked our hotel and the striving efforts of our staff. Positive feedback is always nice to hear and it motivates our staff to try even harder. We look forward to welcoming you back soon again. Best... More 

Bucharest, Romania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 22, 2014

I chose this hotel for my 4-night stay in Helsinki in September 2014. I was worried that it seems to be a bit off the beaten path. Little did I know that Helsinki in general is not a very busy city and that it has a great public transport system - several buses have stops in the vicinity of the... More 

Was this review helpful? Yes 2
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for writing a review about your recent stay with us. I am so pleased that you liked our hotel and and out services. We are always very happy when a guest contacts us about the great experience and service they have received. Though our hotel is not quite in the city centre, there is quick way... More 

Ampthill, United Kingdom
Top Contributor
78 reviews 78 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 18, 2014 via mobile

Had to stay in this hotel while on a business trip, as it was recommended by a colleague. Having arrived very late a night the check in was fast, efficient and friendly, taking only a matter of minutes, unlike some hotels who want every single detail of your life. On stepping out of the lift on the floor of my... More 

Was this review helpful? Yes 1
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. We are pleased to know that you found our staff and service excellent at the front desk. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we... More 

Prague, Czech Republic
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 14, 2014

We stayed in Helsinki with my wife during my business trip. I selected this hotel for fair price, it is relatively close to the air port as well to downtown. The rooms are fine just you can see there are in use for some time. Only two things which bothered me are: - lack of air conditioning. There is some... More 

Was this review helpful? Yes 1
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear guest, Thank you for your review! Hotel was opened on 2005 and our hotel is not a brand new hotel anymore. We are continually renovating all areas of the hotel and we’re aware of the need to do this. We aim to renovate all the needed areas as soon as possible. I am sorry to hear, that you weren’t... More 

Colchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 6, 2014

After reading all the reviews I was worried about the location. There is plenty around, ie shops and restaurants. The metro is across the road and takes about 5 minutes to get to the main city center, and an hour ticket costs only 2.50 or a day pass is 8 Euros. So no issue. Hotel was lovely. Great breakfast. Nice... More 

Was this review helpful? Yes 1
Huntington Beach, California
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 5, 2014

We stayed at this HI for four nights. We arrived at 8:45 a.m., weary from long night's travel, and fortunately, reception allowed us to check in early. Across the street from the hotel is the City Market, where you can get your grocery needs, and there are some eateries in the same mall. While the hotel is about 25 minute... More 

Was this review helpful? Yes 1
Oslo, Norway
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 5, 2014

I am surprised reading some of the earlier reviews, as they are complaining about the location. When you are booking a hotel, people must do a better research. If you want to stay in the centre, book a hotel in the centre of town ! This hotel is only a 4 minutes walk from the metro station, I timed my... More 

Was this review helpful? Yes 1
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review
Google Translation

Kjære gjest, Takk for at du skrev en anmeldelse av ditt opphold hos oss. Jeg er glad for at du... More 

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Additional Information about Holiday Inn Helsinki West-Ruoholahti

Address: Sulhasenkuja 3, Helsinki 00180, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Helsinki West-Ruoholahti 4*
Number of rooms: 256
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Also Known As:
Holiday Inn Helsinki City West Hotel Helsinki
Helsinki Holiday Inn
Hotel Style:
#6 Best Value Hotel in Helsinki
#15 Business Hotel in Helsinki
#24 Luxury Hotel in Helsinki

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