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Holiday Inn Helsinki West-Ruoholahti

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Sulhasenkuja 3, Helsinki 00180, Finland
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Holiday Inn Helsinki West-Ruoholahti
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Holiday Inn Helsinki West-Ruoholahti
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275 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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All months
Level Contributor
14 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, clean good size rooms. Friendly staff. Great location for transport links. 1hr by bus and metro to the airport. Restaurant for a hotel is good quality and good value. Didn't mind been stuck in when the weather was bad. I would definitely stay here again.

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Karl M, Pleased to have Your positive review! Your feedback is helping us for keep up the good work. That is great to hear that Your stay with us have been succeeded. Welcome for stay with us also in the future! Have a nice summer! Best regards, Tiina Heino Duty Manager More 

Ukraine
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean and comfortable. Very friendly and helpful staff. It's in the business district of Helsinki and took me at least 40 mins to walk to town. They do not provide shuttles and cabs here are expensive. Room service was very yummy and not too badly priced. It would be better if they provided a shuttle service

Was this review helpful? Yes 1
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Shelley W, Thank You for Your positive feedback about our rooms and staff. That is also very nice to hear that our restaurant succeeded on room service. We are locating about 2,5 kilometers from the city center. Almost in front of the hotel there is a Metro and the second stop is the central railway station. Helsinki have very... More 

Bengaluru (Bangalore), India
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for 1 week while travelling on business. The stay was comfortable and the breakfast was good. The view from the room was not all that great. The Sauna was good as well. The staff was quite helpful as well. The housekeeping was not upto the mark. Most of the times we found that the bathrooms were not cleaned... More 

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Subramaniam T, Thank You for writing us important review. Nice to hear that the bed have been comfortable and restaurant have succeeded with breakfast. That is also great to know that the staff have been helpful as it always should be. Your feedback about housekeeping will be forward to our housekeeping manager because Your notes about quality of housekeeping... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Great siting in modern Ruoholahti District, only a few minutes to a metro station. Nice rooms, spacious and tidy. Excellent service, staff very friendly and helpful. Great variety and good quality in the breakfast buffet.

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear BolleBecher, Thank You for Your time for writing us review. That is great to hear that You enjoyed for stay with us! Important feedback about the staff and breakfast. Have a nice summer and welcome for stay with us also in the future! Best regards, Tiina Heino Duty Manager More 

London, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here two nights with a rewards ihg stay. I received a great and helpful welcome from Anita who manage to find a room exactly as I requested: the nicest room ever, two comfortable and big single beds, laminated floor, view on the lake. Just after check.in Anita provided me all information I needed on the city and the... More 

Was this review helpful? Yes
Patrick M, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Iaia82, Thank You for give us a great review! I will forward this feedback to Anita as well, she will be very happy. That is great that Your stay with us have been successful. Welcome for stay with us also in the future! Best regards, Tiina Heino, Duty Manager More 

Keller, TX
2 reviews
4 of 5 stars Reviewed 5 weeks ago

I enjoyed my two week stay at this hotel. The room was clean, and the bed comfortable. The only complaint I have is that I got hot at night, although the room was cool. This was probably due to the bed covers. The receptionist provided me with a plain bed sheet that I was able to use. The staff was... More 

Was this review helpful? Yes
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Christoph R, Thank You for Your important feedback. We are very pleased to hear that Your stay with us have been comfortable, the staff have been friendly and You have enjoyed our breakfast and dinner at our restaurant. I hope to see You again in the future! Best regards, Tiina Heino Duty Manager More 

Wentworth Falls, Australia
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 17, 2015

The hotel is the usual quality expected from Holiday Inn. The room was clean bathroom spotless. It a good hotel for business and whilst not 5 star is going to give a person a comfortable stay. Breakfast is the normal Scandinavian breakfast with plenty of choices.

Was this review helpful? Yes
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Jimbozzzzz, We are thrilled to hear that you enjoyed cleanliness of our rooms and our breakfast. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work. Once again, we appreciate you taking the time to... More 

München
Level Contributor
91 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed May 8, 2015

according to the above title, I have chosen the HI and I was particularly hoping for a better sleep than in the past in a nearby hotel. The location is perfect for all who want to have access to Helsinki center but also a quick escape to Espoo. The metro station is 5min from the front desk, a tramway staton... More 

Was this review helpful? Yes 1
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Caramellino, Thank you for the nice review and for your feedback! Concerning aircon in the room we will try to find solution how to inform guests better about the use. We are thrilled to hear that we met your expectations and that you loved the great staff, location of our hotel and our quiet rooms. I have shared your... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 26, 2015

Nice room, Clean, Comfortable. Nothing special, but if you need a hotel with good location - this could be it. Restaurant was better than I expected, food was very tasty and pretty. Service was also very good.

Was this review helpful? Yes
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear AvaRrasse, Thank you for sharing your review with us at Holiday Inn Helsinki West Ruoholahti. I am pleased to hear you enjoyed your stay with us! I am always particularly delighted when it is mentioned how good the service is, as I know how much effort the teams put into every guest interaction. We look forward to having the... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 17, 2015

The best location for those visiting Kaapelitehdas, some restaurants and shopping center right across the road. Staff was very nice, room was quiet (6th floor). We did not have the (18eur) breakfast, so no comment on that.

Was this review helpful? Yes 1
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Ubernetty, Thank you for taking the time to write about your experience at the hotel. We are extremely pleased to hear your stay went wonderfully and we all look forward to welcoming you back to Holiday Inn Helsinki West Ruoholahti again in the not too distant future. Best regards: Annika Kotilainen Front Office Manager More 

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