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Holiday Inn Helsinki City Centre

#23 of 63 Hotels in Helsinki
Certificate of Excellence
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Elielinaukio 5, Helsinki 00100, Finland
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1 room 1 adult
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Holiday Inn Helsinki City Centre
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689 Reviews from our TripAdvisor Community

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Aberdeen, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good clean hotel right in the centre of the city, also it's right next to the bus station where the Finair airport bus terminates. The Finair bus is the simplest and cheapest way to get into the city and to the airport. Free wifi if you're in the hotel frequent user program

Helpful?
Thank Splendiff
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Splendiff, Thank you for sharing this review! It is a pleasure to read your kind comments about your stay. We wish to make our guests stay easy and comfortable with free wifi and central location. Hopefully we will have a chance to have you as our guest again! Best regards, Kati Salminen Duty Manager More 

Istanbul, Turkey
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Location couldn't be better with the main train station next door and the airport shuttle stop right in front. I am not a fan of Holiday Inns as they don't have certain standards and each hotel is different. The rooms are clean and of adequate size. The amenties are of low standards and lacking. The staff are quite helpful and... More 

Helpful?
Thank Cenk A
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear guest, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. As we continually strive for excellence in customer service, we maintain the ideal of keeping... More 

Hampshire, England
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night here before flying off to Rovaniemi the next day. The young lady on reception was very welcoming, polite and helpful. The room was a decent size, and the bed was very comfortable. The heated floor in the bathroom was a nice touch. The place was spotless. Shower was very powerful and there was plenty of hot... More 

Helpful?
Thank MrsP
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear MrsP, Thank you for writing this wonderful review! It feels good to hear that your stay in our hotel went well and you enjoyed our room, bed, wifi, location and soundproofing among other things. We try to do our best with our service and amenities to make the guests feel comfortable and welcomed. We truly appreaciate all your nice... More 

Barnstaple, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the second time that I've stayed at Holiday Inn in Helsinki City Center and once again it delivered perfectly. The Finnair bus that travels between Vantaa International Airport and Helsinki City Center stops right outside the hotel so this is very convenient for new and more experienced travellers alike. Around the hotel you also have the central railway... More 

Helpful?
1 Thank Rich A
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Rich A, Thank you for submitting the 5 star review about your stay. We are pleased to hear everything went well when you stayed with us. Thank you for your kind words about our staff, we'll gladly share this comment with whole team. We truly value your feedback. Welcome again! Sincerely, Salla Toivanen Front Office Manager More 

London, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I ve stayed in this hotel now few times and keep on returning. The holiday inn is comfortable, nicely furnished, quiet in the middle of central Helsinki, and most importantly, right next to the train station and Finnair bus terminal. The staff has always been very helpful and the restaurant offers very good breakfast. Very good option for your short... More 

Helpful?
Thank Tom R
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Tom R, Thank you for being a loyal guest in our hotel! It is very important to us to have guests who wish to come and stay here again. We try to make every guest to feel that way and so I want to say a special thank you to you for writing this wonderful review. Hopefully your next... More 

Horsens, Denmark
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

absolutely a warm welcome was given to me, and a nice room at the top of the hotel, at the far end of building. really fast internet, nice bed and pillow, everything was working. the key's were "easy-touch", just needed to swipe them near the lock, really good.

Helpful?
Thank alfabase
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Alfabase, Thank you for this wonderful review. It is a pleasure to hear about your good stay experience! I am happy that we offered you what you were looking for on a business stay in a hotel. Our whole team wishes you welcome to stay with us again! Sincerely, Kati Salminen Duty Manager More 

St. Maarten-St. Martin
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent six nights here in January and was glad to have chosen a spot so convenient to the center of Helsinki, so comfortable and so well designed and maintained. I enjoyed the sauna, free Wi-Fi and coffee and tea maker in the room. The only drawback was that the restaurant wasn't always open when I thought it would be.... More 

Helpful?
Thank Margaret B
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Margaret, A big thank you for taking the time to write this review. We truly value your opinions about your stay in our hotel. It feels good to hear that you enjoyed your stay and liked the rooms. I am happy to say that after our refurbishment we will have better opening hours in our new Open Lobby concept... More 

graciepapa
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is right next to the train station and also the bus terminal. The airport bus stops at the terminal which is just in front of the hotel. No long walks with luggages. Most of the attractions are within walking distance which is also great. Breakfast has a good variety and we were not tired of the food even... More 

Helpful?
Thank graciepapa
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Graciepapa, Thank you for writing this review. It is great to hear that our central location and breakfast were things you enjoyed much on your visit. Thank you for sharing these opinions and also the comments about our housekeeping. Feedback helps us to do better for a better service quality for our valued guests. Hopefully the wintery Helsinki offered... More 

North Carolina
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location, consistent place to stay as far as nice rooms etc. I have stayed here twice now and enjoyed it. If you have an early flight, this is the place due to the Finnair bus leaving right out front!

Helpful?
Thank gumilla
Armi H, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, We appreciate you taking the time to write us this feedback. It is wonderful to hear you liked our central location and and nice rooms. Great that you chose our hotel for a second time as well, we truly hope to see you again! Sincerely, Salla Toivanen Front Office Manager More 

Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My wife and i stayed in this hotel from 3rd - 6th Jan 2016, room 420. Wifi is free in this hotel. Helsinki main train station(u can take train to st petersburg, moscow etc) is just beside this hotel, abundances of restaurants and super marts and shopping street as well as big shopping buildings(Stockmann etc). Although this hotel is not... More 

Helpful?
Thank Kelvin Y
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Kelvin Y, How nice to read your comments about our hotel. We try to do our best so our guests would enjoy their stay like you did and get good use of our central location. Thank you for staying in Holiday Inn Helsinki City Centre and sharing your review about us! Welcome again! Best regards, Kati Salminen Duty Manager More 

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