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Holiday Inn Helsinki City Centre

#16 of 62 Hotels in Helsinki
Certificate of Excellence
4.0 of 5
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Elielinaukio 5, Helsinki 00100, Finland
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Holiday Inn Helsinki City Centre
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Ranked #16 of 62 Hotels in Helsinki
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
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581 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Located steps away from train, metro, tram and buses. Took the Finnair City Bus and dropped us here. Rooms are clean, beds and pillows are comfortable. Customer service is excellent. Lots of eateries to choose from around the area. They store luggage, too. The only thing is the fitness room is very cold and uninviting for work out. Good thing... More 

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London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've stayed at the Holiday Inn hotels once or twice, in Paris I was pleasantly surprised by the quality for the price, whereas here in Helsinki it felt like a budget option. The hotel is tired and old fashioned - the reception feels very 90s whereas the rooms themselves are basic and in need of a good refurbishment. The staff... More 

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Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for your stay! I'm happy to hear you enjoyed our central location. The hotel was opened in 2003 and we are expecting a major renovation coming soon, so hopefully next time you visit we have everything all fixed up. I appreciate your feedback. Hoping to see you again in the future! Sincerely, Salla Toivanen Front Office... More 

Durban, South Africa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a very pleasant stay in this hotel on 21st / 22nd June 2015.Stayed in Room 809 (executive room).Overall an impressive stay aligned with the usual Holiday Inn standard. Excellent location in close proximity to the railway station and city centre attractions.

Was this review helpful? Yes 1
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for your wonderful review. We hope to see you again in the future! Sincerely, Salla Toivanen Front Office Manager More 

New Delhi, India
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3nights and I must it is the most central location in city centre. It's next to main train station and walking to all the attractions. Breakfast is good and sauna is free for guests. We even had a early morning flight to Stockholm where they gave us breakfast on the go! Would recommend the property.

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Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for choosing our hotel for your stay. We are glad you enjoyed our central location in the heart of Helsinki. Thank you for your nice comments about the breakfast and sauna. We appreciate you taking the time to give us this feedback. Welcome again to Holiday Inn Helsinki City Centre! Sincerely, Salla Toivanen Front Office Manager More 

Galway, Ireland
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

It's hard to imagine a more ideally located hotel for getting around in Helsinki. The airport bus terminus is in the bus interchange immediately in front of the hotel, so it is a 20 metre walk to reception. The hotel is beside the main train station, so it is a 50 metre walk to the platforms. The bus interchanges either... More 

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Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for your stay with us! I really appreciate your kind words about our location, comfort of room and especially the friendly service at the front desk. Our staff does definitely their best to have our guests to enjoy their stay, I'm glad we have succeeded in that while your stay. Hope to see you again in... More 

Munich, Germany
Top Contributor
233 reviews 233 reviews
103 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel’s location is perfect. Within a few hundred meters you have … the train station, airport bus & trams to the ferry ports, and all the sights of the city. The staff were very friendly and helpful when we arrived. The room was very comfortable and clean. We enjoyed our stay and would recommend this hotel.

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for staying with us. I very much appreciate your valuable feedback. This is something I will gladly share with the whole staff. Welcome again to Holiday Inn Helsinki City Centre! Sincerely, Salla Toivanen Front Office Manager More 

Ubon Ratchathani, Thailand
Top Contributor
166 reviews 166 reviews
70 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Holiday Inn is located at the Central Station, which means the Finnair bus from the airport stops right outside the hotel. This is the last stop so you can't miss it and is much cheaper than a taxi (and almost as fast - only took us 40 minutes for a fraction of the price of a taxi). Rooms inside... More 

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Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for your stay with us! We are delighted that you wrote this nice review about our hotel. We definitely are located in the very center, we are happy to hear you enjoyed our convenient location. Hope to see you again in the future! Sincerely, Salla Toivanen Front Office Manager More 

Kuala Lumpur
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room is ok size for Europe, location is very central and easy to catch Finnair bus to the airport just in front of the hotel. Even being on top of railway station it was very quiet and sleep quality and wifi were good. the breakfast costs 18 eur which is crazy price, just next door, underground there is supermarket... More 

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Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear guest, Thank you for taking the time to write us a review. For the breakfast price, we have different rates for our guests to choose. There is a possibility to book the room with or without breakfast. The breakfast price is cheaper when booked in advance. Thank you for the good comments as well, I will share your review... More 

Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a very well located & extremely comfortable modern hotel. Most hotels in Helsinki never live up to expectation. This hotel is very fresh in design & has simply wonderful beds with choice of pillows. The location is excellent as you can catch the Finnair bus from the airport which stops next to this hotel. It is also right... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear gilbert e, Thank you for your resent visit in our hotel and for writing a review! We are pleased to hear that you found the hotel location good. Our hotel is truly in the heart of Helsinki, next to the Helsinki railway station and Finnair bus terminal. I hope you will continue booking accommodation in Holiday Inn hotels in... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently came to Helsinki for the half marathon and could not have been more impressed with the convenience of location of this hotel. The bus from the airport, the start/end of the race and the main shops/ train station were all less than 100m from the hotel entrance. Staff were exceptionally helpful and accommodating. The only fault was the... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Cdscott89, Thank you for writing a comment regarding your stay in Holiday Inn Helsinki City Centre. I'm so pleased you liked our hotel and the location. We are always very happy when a guest contacts us about the wonderful experience and service they have received. I am truly sorry about the problems Wifi. Once again, thank you for your... More 

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