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Holiday Inn Helsinki City Centre

#18 of 62 Hotels in Helsinki
Certificate of Excellence
4.0 of 5
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Elielinaukio 5, Helsinki 00100, Finland
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Holiday Inn Helsinki City Centre
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Ranked #18 of 62 Hotels in Helsinki
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
CikadaKivik Kivik, Sweden
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600 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Kivik, Sweden
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed 2 nights. Nice hotel, situated next to the Centralstation witch is very convenient as most tram and busses passes by here. Rather small room but nice beds, very clean and quiet. The breakfast was VERY basic, no fresh bread, no omelette etc. The staff was nice and helpful but all together the place do not match other Holliday Inn... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear guest, Thank you for taking the time to write us a review. For the breakfast, our breakfast chef makes omelets on request and we offer fresh baked bread. I am sorry to hear about your disappointment for our breakfast. I will share your comments with our kitchen staff. Thank you again for taking the time to write the review,... More 

Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here after spending a few days in a camper van around Finland and it was a welcoming environment to come back to! The location is ideal, right in Helsinki city center so that all shops and restaurants are in walking distance, with a great view if you are high up, and it is also right next too (essentially... More 

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear AP141991, It was a pleasure to read your review of the Holiday Inn Helsinki City Centre. We were thrilled to learn that all aspects of your experience were superior. We look forward to welcoming you back to the hotel the next time you visit Helsinki. Best Regards, Johanna Lehtonen Duty Manager More 

London, United Kingdom
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 3 nights in this hotel, while on a business trip in Helsinki. Excellent location, very close to city centre and a block of new offices. A pleasant walk and you can reach the market, harbour as well. The hotel is very average - one of the typical chain hotels. Opt for the executive floor - for a little... More 

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear dmsdi, Thank you for the review of the Holiday Inn Helsinki City Centre. I’m pleased to learn you enjoyed the location of the hotel as well as the breakfast buffet. Thank you for your recommendations regarding the Executive rooms. I’m sorry to hear your experience was less than perfect. We truly value your comments as this continually helps us... More 

Oslo, Norway
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The overall rating is average of average because of its "chainy" character, normal equipment, predictable service ecc., which of course is good, but also ... well, average. The location is a plus, but dark and small rooms with dirty windows, which cant't be opened are a minus.

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear claudiodeugenio, Thank you for sharing your feedback regarding your recent stay at the Holiday Inn Helsinki City Centre. I’m sorry to hear your stay fell short of excellent. We appreciate you bringing these points into our attention as this is our best resource for improving guest satisfaction. Once again thank you for your comments. We hope to welcome you... More 

Pali, India
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Situated in the City Center one will get a good chance to visit and walk through near by market. All things were good didn't got a chance to interact that much with staff. So a good place to be in and around the city market

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Priti1259, Thank you for sharing your comments of your recent stay at the Holiday Inn Helsinki City Centre. We are glad to learn that you enjoyed your stay as well as the convenient location of the hotel. We hope that we have the opportunity to welcome you back to the hotel the next time you are in Helsinki. Kind... More 

Budapest
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just for one night it was absolutely ok. Great location in the city center, good service, nothing special. Simple, clean rooms, nice, modern lobby area. Specially recomended for business travellers. Airport is a bit far away and costly to go there by taxi.

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear zpeller, Thank you for your feedback. It was a pleasure to read your review of your recent experience at the Holiday Inn Helsinki City Centre. I’m delighted to learn that your stay was comfortable and enjoyable. From the airport there is also a shuttle bus which end station is located right in front of our hotel, the journey takes... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here on business. The hotel is ideally situated with being next to the bus and train station. The rooms were clean and no issues other than the air con didn't work very well. Breakfast wasn't included in the room price. Did have the breakfast one day to be honest it was a little poor. No proper toaster for... More 

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Coffee-_-HunTing, Thank you for taking some time to write us feedback regarding your recent stay. We are delighted that you enjoyed the hotels convenient location as well as the cleanliness. I’m sorry to hear that your experience fell short of excellent as your experience of the breakfast didn’t live up to your expectations. We are renewing the breakfast selection... More 

Jakarta, Indonesia
Level Contributor
116 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this hotel located very close to central railway and within walking distance to Stockmann shooping center and also many restaurant in the heart of the city. room was simple and a bit aging but service of the reception is very excellent,so if youre looking for a nice hotel in the city center I can recommend this hotel

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for choosing our hotel for your stay in Helsinki. I appreciate your kind words about the service in the reception, I will happily share this comment with the front desk team. Positive feedback definitely gives us the will to try even harder. It's great that you have enjoyed our central location near by all the shops... More 

London, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was my second time to Helsink on business and I stayed at the Holiday Inn for 2 nights. I caught a taxi from the airport to the hotel which cost approx. EUR 45. Next time I will try to get the bus and save on costs as this hotel is right by the bus station. The hotel was centrally... More 

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for your stay! I'm delighted to hear that everything worked out for you while your stay here in our hotel. We are proud of our central location and the rooms, I'm glad you have enjoyed them too. We hear it a lot that it's suprising how quiet it really is inside the rooms even thought we... More 

Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Convenient location right next to the railway station and about a 10 minute walk to the shopping district and 15 minutes to the market by the sea. Stayed two nights. Room was clean. It was a little small if you are traveling with kids. Make sure to get the breakfast included in your room cost or be prepared to pay... More 

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Helsinki City Centre for your stay! I'm glad you have enjoyed the location next to the train station and walking distance to main sights. I appreciate you taking the time to write us this feedback, positive feedback is definitely the thing that keeps us going. Hoping to see you again soon! Sincerely,... More 

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