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Holiday Inn Helsinki City Centre

#16 of 65 Hotels in Helsinki
Certificate of Excellence
4.0 of 5
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Elielinaukio 5, Helsinki 00100, Finland
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Holiday Inn Helsinki City Centre
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Ranked #16 of 65 Hotels in Helsinki
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
jeffswork United Kingdom
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563 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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United Kingdom
Top Contributor
185 reviews 185 reviews
113 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here on a business trip. Excellent modern hotel, wonderful staff and a great location. Very handy if you arrive by train as its right next to the hotel. Also got upgraded to an exec room, thanks folks. Breakfast is a massive choice and excellent quality. No hesitation to stay here again.

Was this review helpful? Yes 1
Armi H, Duty Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear jeffswork, Thank you very much for taking the time to share your kind comments and review of Holiday Inn Helsinki City Centre. Our team always strives to ensure our guests needs are taken care of and we are happy to hear that we were successful in doing this for you. We are glad to have gained your loyalty and... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here over a weekend at the end of May. The location is superb. It is in the centre of town in walking distance from the main hubbub, shopping district, cathedrals and the port. The airport bus stops opposite and there are two large supermarkets next to the hotel. These have deli counters and are useful fir a cheap... More 

Was this review helpful? Yes
Armi H, Duty Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear SuperAnnabelle, Thank you for making us your hotel of choice while visiting Helsinki, we are glad to hear that you would rate your stay with 5 stars. We are thrilled that our convenient location was perfect for you and that your stay at the hotel was great. Thank you again for your review, we look forward to welcoming you... More 

Angers, France
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel as the rTing was good and it was obviously well situated. But actually it was even more than "well situated", this hotel is perfectly situated!!! we came from the airport with Finnair bus and the bus stop is in front of the hotel : so convenient! it's also next to the train station. The hotel itself... More 

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for taking the time to write us this nice comment! We are happy to hear you have enjoyed our central location and the whole stay in our hotel. We are looking forward to having you as our guest again! Sincerely, Salla Toivanen Front Office Manager More 

Elwood, Australia
Top Contributor
69 reviews 69 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

We had arrived at 7am after a long haul flight and were able to check in straight away. The hotel is very clean and the rooms were spacious with comfy beds. There also appears to be a tour desk in the lobby. Check in and out procedures were very fast and efficient and the location cannot be beat.

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear TheHappyWandering1, Thank you for the five star review! We are very happy to hear, that your stay with us was enjoyable. Positive feedback is always nice to hear and it motivates our staff to try even harder. I hope you will continue booking accommodation in Holiday Inn hotels in the future and enjoy for more of our excellent service... More 

Lusby, MD
Top Contributor
84 reviews 84 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is the best value one can get. In the middle of everything. If ur looking for a decent place, okay food and Fantastic customer service, this is the place. I'm not crazy for the breakfast buffet but Do try the reindeer steak dinner. Wonderful!

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Lorraine R, Thank you for the review! We are very happy to hear, that your stay with us was enjoyable. It was nice to hear you had the opportunity to have dinner in restaurant Verde. I hope you will continue booking accommodation in Holiday Inn hotels in the future and enjoy for more of our excellent service that we... More 

Bournemouth, United Kingdom
Top Contributor
70 reviews 70 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here before and chose this hotel again because of its central location, and the quality of the room. I was slightly less impressed this time. Housekeeping was inconsistent and I had to ask for teabags and clean coffee cups a couple of times and glasses/cups brought up from the bar and restaurant weren't always taken away. The breakfast... More 

Was this review helpful? Yes 1
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Crystal231, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. As we continually strive for excellence in customer service, we maintain the ideal of keeping... More 

Nairobi
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I arrived by Alegro train from St Petersburg to Helsinki. We walked 50 meters from the train platform to the entrance to the Hotel. The weather was foul and it was nice to go from one to the other with minimal exposure. The price competes with all the other options near the central station and this is... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Dan B, Thank you for the great 5-star review and for your feedback! We are very happy to know that you had a great time and we are happy to hear your appreciation about our services and hotel location. Once again, thank you for the review. I hope to have an opportunity of welcoming you back in Holiday Inn... More 

N Ireland
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location beside railway station and buses /taxis out front in Eliel Square. Walking distance to lots of places of interest and shops restaurants etc Reception staff were helpful and friendly. A bit old fashioned and faded round the edges though, rooms were fine - but I hate the coffee creamer fake powder stuff - cheap and nasty!!!! Wi fi... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear MandyNIreland, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst we are pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. As we continually strive for excellence in customer service, we maintain the ideal of keeping... More 

North Carolina
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed here in March..and of course the rates were low. This hotel does a great job at about everything. I looked at staying here last summer but the rates were pretty high which was understandable.

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for stay with us! We appreciate you writing this nice comment about our hotel. Summer is definitely the best time to visit Finland, which makes it a very busy season for all the hotels in Helsinki area. I hope you have the chance to come visit us again in the future! Sincerely, Salla Toivanen Front Office... More 

Nashville, Tennessee
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 26, 2015

The Holiday Inn City Centre was located walking distance to major attractions and the room was overlooking Eliel Square. The hotel was clean and welcoming with a Scandinavian-style guest room. Wifi was available in the lobby. It is next to the train station. We took the shuttle service to and from Helsinki airport.

Was this review helpful? Yes 1
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for your stay in Holiday Inn Helsinki CIty Centre! We appreciate you taking the time to write this this nice comment about our hotel. It's wonderful to hear that you liked our central location and welcoming atmosphere. Great to hear you have used our complimentary wifi connection and for the future visits, we actually offer complimentary... More 

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