We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Helsinki City Centre

#21 of 62 Hotels in Helsinki
Certificate of Excellence
4.0 of 5
Hotel website
Hotel deals
Elielinaukio 5, Helsinki 00100, Finland
Special Offer
Save 10-30%
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Holiday Inn Helsinki City Centre
View Map
Add Photo Write a Review

611 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    175
    303
    108
    23
    2
See reviews for
62
171
94
186
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (611)
  • Mar-May only
    (120)
  • Jun-Aug only
    (214)
  • Sep-Nov only
    (155)
  • Dec-Feb only
    (122)
All months
Geneva, Switzerland
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel is excellent for guests arriving from the airport or by train: the train and bus stations are on the same square. The center is just a few minutes on foot. However,we are very displeased at the way the receptionist handled our check-in. We booked a double room for one night and were given a room,... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear guest, Thank you for your feedback! Thank you for also contacting me directly. I am truly sorry about the problems you had to face in our hotel on your resent visit. We have had problems with the air-condition system with this humidity outside. I am glad to hear one of our receptionists solved the problem. We will share your... More 

Finland
Level Contributor
106 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Had 3 nights at Helsinki and Hotel should be IHG chain option so Holiday Inn City center which location is great just beside railway station, as center Helsinki what can be, Walking distance everywhere and car parking great, garage under hotel cannot be better. Holiday inn quality beds, prompt friendly service, nice lobby Bar, all needed breakfast, all you need... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Jimmy2712, Thank you for writing a comment regarding your stay in Holiday Inn Helsinki City Centre. I'm so pleased you liked our hotel and the location. We are always very happy when a guest contacts us about the wonderful experience and service they have received. Once again, thank you for your review. We hope to have you soon again... More 

Chicago
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nothing to say here- Excellent hotel! Service was impeccable and accommodating. Rooms and bath area were very clean and the view was great. Front desk staff - exceptional. No complaints. I would stay here again and the rate was reasonable.

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Chicagojetsetter, Thank you for the great review and for your nice feedback! We are thrilled to hear that you enjoyed our hotel location, breakfast and superb staff. I have shared your review with the staff. We are very much grateful for your compliments! Once again, thank you for your review. We hope to have you soon again as our... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in an excellent location within a short walk from the Finair bus direct to and from the airport, it is also a short walk to the central railway station. We also walked to all the local attractions and the ferry to Suomenlinna Island. We had dinner in the hotel restaurant on two occasions and enjoyed the food... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Somervill, Thank you for your resent visit in our hotel and for writing a review! We are pleased to hear that you found the hotel location good. Our hotel is truly in the heart of Helsinki, next to the Helsinki railway station and Finnair bus terminal. We are very happy to hear, that your stay with us was enjoyable.... More 

Chapel Hill, North Carolina
Level Contributor
421 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel for touring the center of Helsinki: we arrived by train and departed by bus to the airport so location is ideal. We were initially placed in a room on the front of the hotel (direct sunlight) and complained about the lack of air conditioning. We were given an air handler? that used water vapor. After... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear guest, Thank you for the review! It was nice to hear you found our location great. I am sorry to hear, that your room was too hot and the air conditioning in the property was not efficient enough. We have extra equipment we offer to our guests, such as fans to help cooling the temperature in the rooms. For... More 

Kingston, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel 4 years in a row now for business trips. It is located right beside the bus terminal and train stations which allows for easy transportation and day trips to other cities in Finland. Shopping, restaurants, and bars are a quick walk away with many places to choose from. The hotel itself is typically European... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear guest, Thank you for your review! Nice to hear you enjoyed your stay with us and found the location great. Thank you again for taking the time to write the review, we truly value all feedback from our guests. I hope you will continue booking accommodation in Holiday Inn hotels in the future. Kind regards, Mari Salonen General Manager More 

Lahti, Finland
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is perfect, nearby bus station and train station. The room was quite small and very warm, the air conditioning did not help at all. They offered Breakfast, 18 euros per person! Parking place downstairs was also very expensive, recommend to arrive with public transportation.

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear guest, Thank you for your visit and for writing a review! I am sorry to hear, that our services did not quite meet your expectations. Thank you for taking the time to write the review, we truly value all feedback from our guests. I hope you will continue booking accommodation in Holiday Inn hotels in the future. Kind regards,... More 

Kivik, Sweden
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights. Nice hotel, situated next to the Centralstation witch is very convenient as most tram and busses passes by here. Rather small room but nice beds, very clean and quiet. The breakfast was VERY basic, no fresh bread, no omelette etc. The staff was nice and helpful but all together the place do not match other Holliday Inn... More 

Was this review helpful? Yes
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear guest, Thank you for taking the time to write us a review. For the breakfast, our breakfast chef makes omelets on request and we offer fresh baked bread. I am sorry to hear about your disappointment for our breakfast. I will share your comments with our kitchen staff. Thank you again for taking the time to write the review,... More 

Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 27, 2015

We stayed here after spending a few days in a camper van around Finland and it was a welcoming environment to come back to! The location is ideal, right in Helsinki city center so that all shops and restaurants are in walking distance, with a great view if you are high up, and it is also right next too (essentially... More 

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear AP141991, It was a pleasure to read your review of the Holiday Inn Helsinki City Centre. We were thrilled to learn that all aspects of your experience were superior. We look forward to welcoming you back to the hotel the next time you visit Helsinki. Best Regards, Johanna Lehtonen Duty Manager More 

London, United Kingdom
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed July 22, 2015

Stayed for 3 nights in this hotel, while on a business trip in Helsinki. Excellent location, very close to city centre and a block of new offices. A pleasant walk and you can reach the market, harbour as well. The hotel is very average - one of the typical chain hotels. Opt for the executive floor - for a little... More 

Was this review helpful? Yes
Armi H, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear dmsdi, Thank you for the review of the Holiday Inn Helsinki City Centre. I’m pleased to learn you enjoyed the location of the hotel as well as the breakfast buffet. Thank you for your recommendations regarding the Executive rooms. I’m sorry to hear your experience was less than perfect. We truly value your comments as this continually helps us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

247 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (171)
Viewed
Hotel & grounds (20)
Viewed
View from room (19)
Viewed
Dining (15)
Viewed
Room/suite (46)
Viewed
Bathroom (23)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (76)
Viewed
Dining (15)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (21)
Viewed
Room/suite (13)
Viewed
View from room (3)
Viewed
Pool/beach area (1)
Viewed
Other (21)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Helsinki hotels
Vironniemi
Radisson Blu Plaza Hotel, Helsinki
Vironniemi
GLO Hotel Kluuvi Helsinki
Scandic Paasi
#3 of 62 in Helsinki
4.5 of 5 stars 675 reviews
Show Prices
Show Prices
Show Prices
Kampinmalmi
Hotel Indigo Helsinki - Boulevard
GLO Hotel Art
#14 of 62 in Helsinki
4.0 of 5 stars 922 reviews
Klaus K Hotel
#11 of 62 in Helsinki
4.0 of 5 stars 792 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay