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Cumulus Kaisaniemi

Kaisaniemenkatu 7, Helsinki 00100, Finland
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Cumulus Kaisaniemi
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Cumulus Kaisaniemi
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155 reviews from our community

Traveler rating
    15
    66
    59
    12
    3
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9
53
28
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2015

Though the nice location the hotel was a disaster. Service in the reception was rude, elevators broken, rooms were from the 90's. Parking was difficult to access and no lobby bar. Could not recommend to anyone in a city with so many decent hotels

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PVitik, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear Hans Thank you for your review. I am so sorry that we couldn't meet you requirements. The service should never be something that gives a reason to negative feedback, as a new manager I will put my emphasis on that! However i'd like to correct few facts; - our rooms have been renovated three years ago, we regret if... More 

helsinki
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 18, 2015

Being a Helsinki local I rarely have a chance to stay in Helsinki hotels.. Nonetheless, I spent one night in Cumulus in Feb2015 with my wife. The location of the hotel is excellent. Only a stones throw from the train station, above a metro, next to a tram stop, etc. The hotel lobby is pretty inviting, but the hallways of... More 

Was this review helpful? Yes 1
PVitik, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear Guest It is rare and refreshing to get feedback from the locals. Thank you for your visit and thank you for sharing your comments with us and other travelers. We have adjusted the heat adjustments in our Saunas - thank you for that. Please feel free to return whenever a short-haul break is needed! Best regards Petteri Vitikainen General... More 

Jyvaskyla, Finland
2 reviews
3 of 5 stars Reviewed February 2, 2015

Hotel Cumulus Kaisaniemi is well located in the city centre of Helsinki. Our hotel room was clean and modern, only the noise of traffic irritated us little bit. The breakfast was average, nothing special but good enough to fill your stomach. Good for finnish taste. Parking was 30€ per day in a near car park which is cheap in Helsinki.

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Cumulus-Kaisaniemi, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear guest Thank you for taking time to write the review. We are so pleased that you enjoyed your stay and our service. Sincerely, Petteri Vitikainen General Manager More 

Sydney, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 7, 2015

The Cumulus is a good hotel in central Helsinki. The Finnair buses from the airport stop in the square at the railway station, the hotel is a short walk away. The hotel was clean and comfortable with a wet shower in the bathroom. The cumulus clouds painted on the ceiling are a nice feature.

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Cumulus-Kaisaniemi, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear Guest Thank you for taking your time to review our hotel. I am so pleased to read your comments, happy that you enjoyed yoour stay! Welcome back soon! Kind regards Petteri Vitikainen General Manager More 

Camberley, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 26, 2014

Good hotel but you would expect a bit more for the money you are paying. Good location. Just 3 minutes walking from the central train station where the airport buses stop. Room was ok, but for the money I paid, I have been in better places in the same city. So I would recommend you to check some other options... More 

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Cumulus-Kaisaniemi, Manager at Cumulus Kaisaniemi, responded to this review

Dear Tam_GB, Thank you so much for your review of Cumulus Kaisaniemi Helsinki. We are pleased to hear that you liked your stay with us and you received great service. We will pass your kind words to our staff. We will also check the sauna opening hours. Thanks again for staying with us and we do hope to see you... More 

Helsinki
Top Contributor
119 reviews 119 reviews
40 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed December 21, 2014

I have stayed twice, for business, within a couple of weeks, in a part of town called Kaisaniemi (which is a very nice neighborhood). It is a centrally located hotel, just a few hundred meters from the railway station, where the Finnair bus to/from the airport arrives/departs also. The hotel is not something I would spend my own money at,... More 

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Cumulus-Kaisaniemi, Manager at Cumulus Kaisaniemi, responded to this review

Dear FlyingFinLin, Thank you for staying at Cumulus Kaisaniemi Helsinki and taking the time to write us a review. We are sorry that you have not been happy with your stays. We are proud of the level our service and for this reason your comments are very troubling and will certainly be looked into. Thus your feedback has been forwarded... More 

Athens, Greece
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

The hotel was very good.I stayed there just for one night.This hotel is very central. It is very close to the train station,to the bus stop and it is next to the metro station. The location was really great.Very close to the city center.Furthermore,the room was very clean.The bathroom was clean, it was just a little bit small but it... More 

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Cumulus-Kaisaniemi, Manager at Cumulus Kaisaniemi, responded to this review

Dear guest, Thank you very much for reviewing Cumulus Kaisaniemi Helsinki. We are pleased to hear you enjoyed your stay with us. We hope to see you soon again as our valued guest. Best regards / Tapani Perkiö / Cumulus Kaisaniemi Helsinki More 

Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 25, 2014

After staying at some other crazy European hotels during our vacation, this hotel was a welcome surprise. Great central location, nice staff, luggage storage, clean rooms, and well-designed rooms. The only thing that made it only a four star is the shower. Man, I hated that shower. No door or curtain or even lip to keep the water in place.... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 23, 2014

The location is very central and close to the train station & airport bus. My room was very clean and the bed was comfy. The main issue was the shower flooding the bathroom. The thermostat in the room was difficult to use so the room was often too cold or too warm. Breakfast buffet had a good selection and range... More 

Was this review helpful? Yes 1
Cumulus-Kaisaniemi, Manager at Cumulus Kaisaniemi, responded to this review

Dear guest, Thank you for taking the time to review our property. We are sorry that we could not quite meet your expectations regarding the shower experience. Your valuable comments have been noted and will be documented for our future developments. We hope to have as our guest again in Cumulus Kaisaniemi Helsinki. Best regards, Kari-Petri Hovi / Hotel Manager... More 

Mainz, Germany
Contributor
19 reviews 19 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 15, 2014

A classical Finnish hotel in the center of the city. Classical means dark and bold and time for refurbish. The shower had the tendency to flood the whole bathroom. To avoid watering the bathroom, one had constantly balacing the shower head. A tool to clean was provided, but I did not wash my hair, because that was to complicated. The... More 

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Cumulus-Kaisaniemi, Manager at Cumulus Kaisaniemi, responded to this review

Dear Ruprecht J, Thank you for staying at Cumulus Kaisaniemi Helsinki and taking the time to write us a review. We are sorry that you were not happy with your stay. All guest comments are very important to us and allow us to improve our service continually. Your review comments are very troubling and will certainly be looked into with... More 

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