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Cumulus Kaisaniemi

Kaisaniemenkatu 7, Helsinki 00100, Finland
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Cumulus Kaisaniemi
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166 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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    (166)
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Canberra, Australia
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed June 10, 2015

Whilst a little austere to our eyes, it was clean and tidy and, unlike many hotels we have stayed in, everything in the room worked and the beds were comfortable. Staff were friendly and helpful, with excellent English, as we found everywhere in Finland. Breakfast was good. Access to the excellent tram, bus and Metro systems is right outside the... More 

Was this review helpful? Yes 1
PVitik, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear guest Thank you for your kind review. Your comments make us all proud of what we do, thank you!! See you next time Kind regards Petteri Vitikainen General Manager More 

Tampere, Finland
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 9, 2015

If the room blocked to a certain customer is already cleaned at noon, it is riddicculous to try cash extra 15 euros to get it room at noon, not at 2 p.m. And what did they get with that. Now all the incoming customers are at reception exactly at 2 p.m. and only one receptionist serving them. This is a... More 

Was this review helpful? Yes
PVitik, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear Rezi_12 Thank you for your review. You have some excellent points in there. The early check in fee has been over understood by our staff in this case. The main point is to cover expenses of day room charge if the guest needs the room in early hours- not to be used with the guests arriving at daytime. I... More 

Travelers are raving about these Helsinki hotels

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 3, 2015

cozy and warm rooms (needed in winter). large variety for breakfast (free coffee to take away). very close to city centre (5 minutes walk from the rail station, all shops near), helpful and kind personel.

Was this review helpful? Yes
PVitik, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear guest Thank you for your visit! I am so pleased your stay was a success! See you nest time Best regards Petteri Vitikainen General Manager More 

Pargas Finland
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 21, 2015

Nice fresh hotel near city center. Peacful. Good value for money. God breakfastbuffe. One of the best I have been to in Helsinki in this pricecategory. Near also to subway ,cinema and railwaystation. Room did not have minibar or paper,pen?!

Was this review helpful? Yes
PVitik, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear guest Thank you for taking time for this review. I am pleased that your stay was comfortable. See you next time! Best regards Petteri Vitikainen General Manager More 

Porvoo, Southern Finland, Finland
2 reviews
5 of 5 stars Reviewed May 4, 2015

Have stayed there twice this year. Rooms are nice and clean and has all the basic things. Breakfast is very good. Also the location is near the centrum and there are pubs and restaurants near by. No complaints.

Was this review helpful? Yes
PVitik, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear Rosamarii... Thank you so much for your kind words. We are so pleased you enjoyed your stay with us. See you next time! Sincerely, Petteri Vitikainen General Manager More 

Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 17, 2015

Though the nice location the hotel was a disaster. Service in the reception was rude, elevators broken, rooms were from the 90's. Parking was difficult to access and no lobby bar. Could not recommend to anyone in a city with so many decent hotels

Was this review helpful? Yes
PVitik, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear Hans Thank you for your review. I am so sorry that we couldn't meet you requirements. The service should never be something that gives a reason to negative feedback, as a new manager I will put my emphasis on that! However i'd like to correct few facts; - our rooms have been renovated three years ago, we regret if... More 

helsinki
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed February 18, 2015

Being a Helsinki local I rarely have a chance to stay in Helsinki hotels.. Nonetheless, I spent one night in Cumulus in Feb2015 with my wife. The location of the hotel is excellent. Only a stones throw from the train station, above a metro, next to a tram stop, etc. The hotel lobby is pretty inviting, but the hallways of... More 

Was this review helpful? Yes 1
PVitik, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear Guest It is rare and refreshing to get feedback from the locals. Thank you for your visit and thank you for sharing your comments with us and other travelers. We have adjusted the heat adjustments in our Saunas - thank you for that. Please feel free to return whenever a short-haul break is needed! Best regards Petteri Vitikainen General... More 

Jyvaskyla, Finland
2 reviews
3 of 5 stars Reviewed February 2, 2015

Hotel Cumulus Kaisaniemi is well located in the city centre of Helsinki. Our hotel room was clean and modern, only the noise of traffic irritated us little bit. The breakfast was average, nothing special but good enough to fill your stomach. Good for finnish taste. Parking was 30€ per day in a near car park which is cheap in Helsinki.

Was this review helpful? Yes
Cumulus-Kaisaniemi, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear guest Thank you for taking time to write the review. We are so pleased that you enjoyed your stay and our service. Sincerely, Petteri Vitikainen General Manager More 

Sydney, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 7, 2015

The Cumulus is a good hotel in central Helsinki. The Finnair buses from the airport stop in the square at the railway station, the hotel is a short walk away. The hotel was clean and comfortable with a wet shower in the bathroom. The cumulus clouds painted on the ceiling are a nice feature.

Was this review helpful? Yes
Cumulus-Kaisaniemi, Johtaja at Cumulus Kaisaniemi, responded to this review

Dear Guest Thank you for taking your time to review our hotel. I am so pleased to read your comments, happy that you enjoyed yoour stay! Welcome back soon! Kind regards Petteri Vitikainen General Manager More 

Camberley, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 26, 2014

Good hotel but you would expect a bit more for the money you are paying. Good location. Just 3 minutes walking from the central train station where the airport buses stop. Room was ok, but for the money I paid, I have been in better places in the same city. So I would recommend you to check some other options... More 

Was this review helpful? Yes
Cumulus-Kaisaniemi, Manager at Cumulus Kaisaniemi, responded to this review

Dear Tam_GB, Thank you so much for your review of Cumulus Kaisaniemi Helsinki. We are pleased to hear that you liked your stay with us and you received great service. We will pass your kind words to our staff. We will also check the sauna opening hours. Thanks again for staying with us and we do hope to see you... More 

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