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Hilton Helsinki Strand

4.0 of 5 John Stenbergin Ranta 4, Helsinki 00530, Finland
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Hilton Helsinki Strand
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Hilton Helsinki Strand
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754 reviews from our community

Traveler rating
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    29
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Helsinki Strand
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Stockholm, Sweden
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property is clearly dated, but kept fresh. Clean, large rooms. The staff was very friendly. Smooth check in and check out. This hotel is located in a quiet area a ten minute walk from central Helsinki. We did not try the breakfast.

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Used to be the happening and best hotel in Helsinki. No trace of this any longer and dissapointing tired place. All the staff we encountered (except of one maid on the floor and a waitress) was very unfriendly. I can only put this down to the fact that they must be quiet unhappy and streched in their work place. Very... More 

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HiltonStrand, Guest Service Supervisor at Hilton Helsinki Strand, responded to this review

Dear travel-yapper, Thank you for staying with us and taking the time to share your experiences! I am very sorry that there were so many things that left you less than satisfied. We appreciate your comments of the various aspects of your stay and they have been forwarded for review to the relevant departments. I wish you had a pleasant... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Very comfortable room on 5th floor with great view across the water. Efficient wifi, decent breakfast, good shower and very clean. We had the sauna and (small rather cold) pool to ourselves at 6pm on a weekday. Had everything I would need/expect on a business trip.

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Karlsruhe, Germany
Top Contributor
72 reviews 72 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 23, 2014

In general, this is a nice place. The staff is friendly, breakfast is good, and the location is great too. However, the sauna opening hours are not very good, especially on the weekends in winters (doesn't open until 5p). Room rates were fairly cheap for the weekend, but the overall hotel desperately needs a renovation.

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HiltonStrand, Guest Service Supervisor at Hilton Helsinki Strand, responded to this review

Dear clesiebler, Thank you for posting your comments here on TripAdvisor! We are happy to hear that in general you had a successful stay. The sauna department is closed for cleaning and maintenance during the day which is the reason it is not open the whole day. I am sorry for the inconvenience caused to you. Thank you for staying... More 

Cambridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 19, 2014

Stayed here for four nights in October. Charming, courteous and very efficient reception staff were so helpful to me during my stay. I was in a spacious executive room on the seventh floor overlooking the water. Very quiet, with effective air conditioning. Comfortable bed - and the the sort of room you can relax into! Only grump was the TV... More 

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HiltonStrand, Guest Service Supervisor at Hilton Helsinki Strand, responded to this review

Dear DPOC186225, Thank you for taking the time to write a review about your stay here on Tripadvisor! We are happy to hear that you enjoyed your stay at our hotel. Thank you for your lovely comments about our rooms and staff members. I wish you a very pleasant Christmas time and warmly welcome back again. Best regards, Minna Kajasrinne,... More 

Camberley, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 19, 2014

This hotel is given a five-star rating, which is surprising. The property is a bit dated and lacks the special touches one expects from a top rated hotel. That being said, rooms are clean and staff are friendly. The location of the hotel is acceptable, but expect a good 10 minute walk to the city centre. Tip: don't take the... More 

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Twyford, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 18, 2014

When you arrive at the Hilton Strand Helsinki, you will realise you have made a mistake in choosing to stay here. There are two types of hotel - hotels you use and hotels you choose. This is a hotel you use. All of the 'hygiene' factors are there - central(ish) location, efficient check-in, obliging staff, but smacking you in the... More 

Was this review helpful? Yes 1
HiltonStrand, Guest Service Supervisor at Hilton Helsinki Strand, responded to this review

Dear LocalLadBerkhire, Thank you for sharing your experiences of your stay here on Tripadvisor! I am glad that you found our location good and you were pleased with the service provided. At the same time I am very sorry to hear that our hotel facilities and décor didn't meet your expectations. Thank you for your stay and I wish you... More 

Toronto, Canada
Contributor
18 reviews 18 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 13, 2014

Room was dated but big and clean. Close to the central but not in the central. Breakfast buffet was okay, front desk staff are nice and friendly. The only downside for me was wifi not free. I stayed 4 hotels on this trip and this is the only hotel which charges for wifi. overall, this hotel is good but not... More 

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Munich, Germany
1 review
3 of 5 stars Reviewed November 12, 2014

As said in the comment before for the comparable price you would like something a bit better quality and not worn out carpets in the corridors/rooms and smelly rooms. Service from one night business trip stand was good - i.e. reception are friendly and helpful. Nothing on this side. Facilities though are in my opinion not to the standard. No... More 

Review collected in partnership with Hilton Hotels & Resorts

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Helsinki, Finland
1 review
5 of 5 stars Reviewed November 12, 2014

I have been in the past and this time it was much better. At the front desk were very friendly and helpful young ladies.The service were really good and they told all you had to know. Housekeeping, had been a bit weak on the floor was a big bubble gum in the carpet next to the couch.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonStrand, Guest Service Supervisor at Hilton Helsinki Strand, responded to this review

Dear Eija T, Thank you for taking the time to share your experience here on Tripadvisor! We are glad to hear that your stay was enjoyable for the most part, with the exception of the issue with the bubble gum. My deepest apologies from the housekeeping for that. Thank you for your stay and we do hope you will come... More 

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Additional Information about Hilton Helsinki Strand

Address: John Stenbergin Ranta 4, Helsinki 00530, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Helsinki Strand 4*
Number of rooms: 190
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Also Known As:
Hilton Helsinki Strand Hotel Helsinki
Helsinki Hilton
Hotel Style:
#12 Romantic Hotel in Helsinki
#12 Family Hotel in Helsinki
#16 Luxury Hotel in Helsinki
#20 Business Hotel in Helsinki

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