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Hilton Helsinki Strand

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John Stenbergin Ranta 4, Helsinki 00530, Finland
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Hilton Helsinki Strand
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837 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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Alberta, Canada
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed on a few floors and the 4th floor is like brand new and the 3rd floor wasn't. Both had nice views of the canal. Nice location downtown and quick walk to other restaurants and shopping or along the canal.

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Saint Louis, Missouri
Level Contributor
95 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is undergoing an extensive renovation. Although that meant the spa and pool were not available and all the other inconveniences of renovation, the service was excellent and the room was beyond very comfortable. As always, Hilton treats their Diamond members extremely well with an upgrade and a wonderful Executive Lounge that served salmon most evenings in a delightful... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was delighted with the location of the Hotel, as you have access to the buses and trams right next to the Hotel. The staff were very helpful and the room nice and clean. Really good value for money!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Canton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel received us just like to home, they remembered that we had stayed in this hotel just about two years ago. They made sure that we were treated right from A to Z. Although the hotel was under some renovation it was very clean and quiet.

Review collected in partnership with Hilton Hotels & Resorts

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Level Contributor
66 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A decent hotel, but a bit difficult to find when using the metro service as a first time traveler. Hotel is being renovated, and the completed portions are modern and Scandanavian. Try to get a water room. I was "upgraded" - with a view of the courtyard.

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Finland
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Well, this used to be my favorite place in Helsinki, a home away from home. Last November I staid here, during a challenging time. My main reason for staying here was a need for privacy and alone time. Sadly, this time the service was completely different from what it usually is, right until checkout. When I arrived I was disappointed... More 

Was this review helpful? Yes 1
HiltonStrand, Guest Service Supervisor at Hilton Helsinki Strand, responded to this review

Dear Marie M., Thank you for posting a review here on TripAdvisor! I am very sad to hear that your stay with us last November left you unsatisfied. My deepest apologies for the unfriendly service you encountered at our reception. It is though our policy to guarantee minibar and other extras with a credit card or cash but I am... More 

Whitby, Canada
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff here really went above and beyond. Tired and travel worn after an overnight flight we were given a room even though checking in early. Because of renovations, some of the "attractions" were unavailable at the time (pool, sauna) but the cleanliness and simple luxury made up for it. Breakfast includes "riisipiirakat", a taste treat from childhood that I... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 28, 2015

Located on the other side of the bridge, where locals refer to the have and have not. The Hilton Strand is a nice hotel, a little dated, but the Executve rooms command an outstanding view of the bay. The staff us friendly and helpful.

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed June 27, 2015

Don't let the renovations scare you away! I recently stayed for a week at the Hilton Helsinki Strand, and barely noticed the work. My sleep was never interrupted, and the service was impeccable, which I would expect at a Hilton. Because I was traveling from the U.S., I arrived mid-morning at the hotel. But within 45 minutes the staff was... More 

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HiltonStrand, Guest Service Supervisor at Hilton Helsinki Strand, responded to this review

Dear J. W., Thank you posting your review here on TripAdvisor! It was a pleasure to read that you enjoyed your stay with us. Thank you for your comments about our upgrading project. Actually I am also very happily surprised that the project haven't caused too much disturbance in the hotel. I am also happy that you liked our newly... More 

Montreal, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 21, 2015

As a born Finn living outside of Europe, I visit Helsinki every year during my summer vacation with my mom and we love it here. The staff, particularly the ones who work at the front desk always greet us with a smile, they remember us and are always willing to help us with anything. I especially loved this year's visit... More 

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