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Hilton Helsinki Strand

#21 of 64 Hotels in Helsinki
Certificate of Excellence
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John Stenbergin Ranta 4, Helsinki 00530, Finland
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Hilton Helsinki Strand
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Hilton Helsinki Strand
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789 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Stockholm, Sweden
1 review
2 of 5 stars Reviewed yesterday NEW

Don't stay there unti the renovation is completed. High noice level early in the morning, no gym (well, a patetic excuse for one) old run down rooms.. .All in all quite depressing. Must be one of the worst Hiltons...

Review collected in partnership with Hilton Hotels & Resorts

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Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is about 30 minutes from the airport. The good. Friendly staff, good sized rooms with heated bathroom floor. Breakfast was very good. Great location, it's an easy walk to local attractions, food, night life, and public transit. The not so good. The hotel is currently under construction, there is a little noise from that during the day. It... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

A very well run hotel with a big focus on customer service. Staff were very attentive and engaged. Breakfasts were tasty, with a great selection of eggs available and fresh fruit. Hotel is situated looking over the water. Very picturesque. Rooms are well appointed and a good size by European standards

Review collected in partnership with Hilton Hotels & Resorts

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New York, United States
1 review
2 of 5 stars Reviewed 1 week ago

Lobby smells like rotten eggs. Terrible first impression. Rooms are dingy and in real need of an upgrade. At reception, you're not told that the floor plan is reconfigured and room numbers are not in logical order due to construction. Does not live up to expectations of the Hilton brand.

Review collected in partnership with Hilton Hotels & Resorts

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uk
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is well situated and quiet, but oh dear, it has no heart, let alone soul. Barely competent at room cleaning and did not make a guest feel welcome. Lovely city though and lots to see but somehow this hotel just seemed totally cheerless and without any very good things to remember. The price is too high for what... More 

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HiltonStrand, Guest Service Agent at Hilton Helsinki Strand, responded to this review

Dear FannypriceUK, We appreciate sharing your feedback here on Tripadvisor! I am glad to hear you preferred the location of Hilton Strand. I am sorry to hear that the premises did not meet your expectations. It is great to hear you enjoyed Helsinki. Our hotel is currently going through a full upgrade. In case you choose to stay here at... More 

London, United Kingdom
Top Contributor
141 reviews 141 reviews
29 hotel reviews
132 helpful votes 132 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a Hilton by name only. I honestly thought I had travelled back in time, but sadly it wasn't a flux capacitor DeLorean, it was an Airbus A320. The carpets, decor rooms, bathrooms, fittings, in fact everything was a flashback to 1988. In fact, we later found out the hotel was built in 1988, and hadn't had a re-fit... More 

Was this review helpful? Yes 1
HiltonStrand, Guest Service Agent at Hilton Helsinki Strand, responded to this review

Dear Suki B, Thank you for sharing your feedback here on Tripadvisor! I am sorry to hear the décor did not meet your expectations. However, I am glad to hear the service was up to the standards. Hilton Helsinki Strand is currently going through a full upgrade and I hope that after the completion they will be more preferable, in... More 

Lynchburg, Virginia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are comfortable, the breakfast is good and the executive floor is well equipped with food and drink. A room with a view of the river is suggested. There's a wonderful farmer's market just steps from this hotel.

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Kristiansand
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

good service, good food. Nice hotel rooms. 5 min walk to the bus stop. they had a swimming pool inside - so the kids could enjoy. They have a good scandinavian beakfast - and it was easy to get joining rooms. Will come back if ever in Helsinki again

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Gloucester, United Kingdom
Top Contributor
56 reviews 56 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is currently being refurbished so this will probably have affected our impressions but nevertheless, our stay was way below the standard of other Hilton hotels and quite a disappointment. The rooms have an ineffective thermostat system that only allows the temperature to be adjusted by 2 degrees up or down. The room was extremely warm and it was... More 

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HiltonStrand, Guest Service Agent at Hilton Helsinki Strand, responded to this review

Dear Azra_8, Thank you for your valuable feedback! I am sorry to hear your stay did not go as was expected. Hilton Helsinki Strand is currently going through a full upgrade and this will hopefully improve the mentioned issues. However, I hope you enjoyed your stay in Helsinki. The miscommunication by the reception is very unfortunate. I hope your flight... More 

Helsinki
1 review
5 of 5 stars Reviewed 5 weeks ago

it is really convenient to every where, actually center at Helsinki, room is very clean and breakfast is very delicious with so many choices, even the hotel is a little bit old but everything is clean and nice.

Review collected in partnership with Galahotels.com

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