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Original Sokos Hotel Vaakuna

Asema-Aukio 2, Helsinki 60100, Finland
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1 room 1 guest
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Original Sokos Hotel Vaakuna
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817 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Polish first
  • Portuguese first
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  • Swedish first
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  • All months
    (817)
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    (296)
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    (314)
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    (93)
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Jyvaskyla, Finland
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel was cozy, but also felt luxurious. The service was kind and room was nice. The only thing that wasn't quite what we expected, was the breakfast. Breadrolls weren't as fresh as we hoped, and some food run out, but otherwise the breakfast was tasty. Overall, we enjoyed our stay!

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Western Finland, Finland
1 review
4 of 5 stars Reviewed 1 week ago

I staid at Original Sokos Hotel Vaakuna over one night during my vocational trip to Helsinki. Everything went nice and smooth. The single room was ok, even nice, not renovated yesterady but nothing to complain about, no mangy I would no about. I was asked if I wanted have a view over the streets, but I prefered one of the... More 

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Stockholm, Sweden
1 review
4 of 5 stars Reviewed 1 week ago

It was really good and comfortable. We did find that the electric sockets were not cleaned properly, which doesnt sit well with the good hotel that it was. The breakfast was just average and could have been a lot better. The overall experience was really good!

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your review! I am happy to hear that you were comfortable and enjoyed your stay with us at Original Sokos Hotel Vaakuna in the heart of Helsinki. My apologies for the dirty socket in the room. I hope you found the view from the 10th floor breakfast restaurant excellent. I would be happy to receive... More 

Barcelona, Spain
1 review
4 of 5 stars Reviewed 1 week ago

Sokos Vaakuna Helsinki, room 949. Perfect home for exploring the visual, sensual delights of 60 degrees North. Four days of blue skies, hot sun and picturesque everything. Heated bathroom floor perfectly reflects the warmth of reception.

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your kind review! I am very glad to hear that you had a perfect stay with us at Original Sokos Hotel Vaakuna in the heart of Helsinki. Your comment: "Heated bathroom floor perfectly reflects the warmth of reception." was so lovely, thank you so much! Our reception staff will most definitely be happy to hear... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We loved everything about our stay at Sokos Vaakuna, the kids playground, spacious room and central location. It ticked many of our boxes. Our room was quit large with a great view out across the train station. We loved it! After a couple of weeks on the road our 1 year old daughter loved the playground, I have never had... More 

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your superb review! We are very pleased to hear that you had such a good time with us and you loved our location in the heart of the city and the spacious room. Please say hello from us to your little one too :) ! Have a sunny week and we hope to see you... More 

Lehmo
1 review
4 of 5 stars Reviewed 2 weeks ago

Everything was very good, even got great room with balcony by request. Only minus was that the room wasn't cleaned during second day of our stay. Overall quality, location was very good again. Breakfast was good but a bit crowd if not willing to sit outside.

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your kind review! I am happy to hear that you had a great room and a nice stay with us at Original Sokos Hotel Vaakuna in the heart of Helsinki. My apology for the housekeeper's mistake concerning your daily cleaning. Have a sunny week and welcome back to Vaakuna when next traveling to Helsinki! Best... More 

Jyvaskyla, Finland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

On the good side: great location, friendly staff at the reception and especially in Restaurant Loiste. Playground for children is also very spacy and well equiped. Definite pro for the hotel and restaurant. Unfortunately, we had some quite disturbing problems. First of all, our room was really tiny for a family with one-year-old child. Room had rather strong smell of... More 

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your review! I am happy to hear that you enjoyed our friendly service and location in the heart of Helsinki. Our playroom is rather cool isn't it! My apologies for the lack of cleaning. I would be happy if you could contact me personally at hilkka.jarvela@sok.fi so I could investigate this further. Feedback is a... More 

Western Finland, Finland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Clean and spacious rooms, friendly staff and good service. Room had everything we needed. The view from the room wasn't good though and you could see plenty of wear on the property (on blankets, mats, furniture). Sauna closes too early (9 pm)

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Was this review helpful? Yes 1
Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for the valuable feedback and hope to see you again soon! Best regards, Hilkka Järvelä Hotel manager Original Sokos Hotel Vaakuna, Helsinki More 

skövde
1 review
3 of 5 stars Reviewed 2 weeks ago

The room and the areas are tidy and functional, even if it start to be a bit old. Location of the hotel is good and the room was quiet. The temperature was comfortable and adjustable. But, the breakfast... SOKOS Original breakfast's are not the best, but works. This was worse. The juice was water, the bacon was badly fried and... More 

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for staying with us at Original Sokos Hotel Vaakuna, Helsinki! I am embarrassed to hear about the poor impression you got from the breakfast on your recent stay. Please accept my sincerest apologies. I hope you will give us another chance and consider to stay with us again so that we can regain your trust in... More 

Vaasa, Finland
1 review
3 of 5 stars Reviewed 2 weeks ago

Bed's in room where too soft. Cleaning the tables at breakfast was really poor! Everybody where looking for cleaned tables and there was nobody around before 7:00. Then came 3 and things started happening. Abroad you don't even need to look at your plates and cups while eating.

Review collected in partnership with this hotel

Was this review helpful? Yes
Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for the valuable feedback. I am embarrassed to hear about the poor impression you got from the breakfast on your recent stay. Please accept my sincerest apologies and I hope you will give us another chance and consider to stay with us again so that we can regain your trust in our services. Hope to see... More 

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