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All 66 Helsinki hotels

Original Sokos Hotel Vaakuna

3.0 of 5 Hotel   |   Asema-Aukio 2, Helsinki 60100, Finland (Vironniemi)
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Original Sokos Hotel Vaakuna
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73%
Ranked #32 of 66 hotels in Helsinki
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Anssi L Seinajoki, Finland
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296 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Seinajoki, Finland
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I dare to say that this hotel has one of the best locations in whole town. It is just ahead of railway station in the middle of the city. Also the airport bus has a stop few hundred meters from hotel´s door. Hotel is built for Helsinki Olympic games in 1952. I noticed that the staff is used to serve... More

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your nice review! I totally agree, our location is excellent with beautiful views over the city centre and I'm glad you enjoyed it! All our hotel rooms are located from 6th to the 9th floor, so the view is really good from any of the floors. When next travelling to Helsinki we hope to see... More

Newcastle
Top Contributor
74 reviews 74 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 14, 2014

We stayed at this hotel for two nights at the beginning of a tour of Finland and Norway, following a visit to St Petersburg. The best thing about it is its position. We came in from St Petersburg by train (an excellent way to do the trip) and left by train for Rovaniemi two days later. The Sokos Vaakuna is... More

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your nice review! I'm glad to hear you found our design superb and our location in the centre of Helsinki served you well! Also your comment about spotlessly clean hotel warms my heart and I will let our staff know you were happy with us. Have a nice week and welcome back to Vaakuna! Best... More

Seabrook
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 11, 2014

Date of Stay: 2014-02-27 The hotel is an older one, and in need of a bit of a refresh. The checkin staff were more than helpful, especially when I need to print something (my employment contract!). The rooms are clean and functional, which, after 30 hours of travelling was all we needed! The lifts are quite small, and we did... More

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your review! I'm pleased to hear you enjoyed our friendly service and found our location excellent. Our hotel was built for the Olympic Games in 1952 and the hotel is protected by the National Board of Antiquities. Refurbishment is always done at certain periods and I'm sure the same beautiful style will be preserved in... More

Stockholm, Sweden
Top Contributor
61 reviews 61 reviews
61 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 10, 2014

Stayed at Sokos Vaakuna for a night recently due to its central location. Upon check in the lady at front desk let a couple of people jump the line in front of me. She then, when it finally was my turn, continued to be quite rude which was a bit surprising and a quite bad start to our stay. Rest... More

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your review! It was nice to hear that you enjoyed our great views and the easy connection to department store! I am however entirely disappointed to hear that at your check-in our staff was not friendly. It is entirely against our service policy. I would be really greatful if you would reach me at hilkka.jarvela@sok.fi... More

Rovaniemi, Finland
2 reviews
3 of 5 stars Reviewed March 7, 2014

Room were very small but the view was nice. Staff was quite unkeen to make us feel welcome in to their hotel. Breakfast was rich and the staff in there was very kind to us. All in all, the experience would have been exellent if not for the poor welcoming from the receptionist. Now because of that it was only... More

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your review! I'm happy to hear you enjoyed your stay, breakfast and the great views over Helsinki city centre. However, I'm really disappointed by the service you experienced at check-in. Your experience does not meet our standards and I would be grateful if you reached out to me personally at hilkka.jarvela@sok.fi with your check in... More

Seinajoki, Finland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2014

This hotel is my permanent abode in Helsinki, not because it is so wonderful but because it lies right next to the main railway station, as I normally travel to Helsinki by train. So I know the hotel well and it is quite adequate for my purposes. This time the room had - judging by the design - been originally... More

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your review! I'm happy to hear that you have stayed many times with us and plan to do so in the future too. I do apologise about the trouble you had on this last visit. If you would like to contact me directly on my e-mail hilkka.jarvela@sok.fi I would appreciate it. This way I could... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 17, 2014

Great location for the station. Comfortable enough but the dinner was truly ghastly. If I had cooked pork as badly as that I would have beenembarrassedtogive it to the dog . Tough ,dry, horrid. It wad a group meal bot no excuse for a professional chef.

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your review! I am truly sorry to hear that you did not enjoy your meal. I will let our chef know about your feedback and I apologise that your meal did not meet our normal standards of excellent food quality. I hope your accomodation with us was otherwise nice and you had a good time... More

Kirkland, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2014

The breakfast buffet was amazing (and the view from the dining room was gorgeous). I have stayed twice and both rooms were very nice, the hotel is clean and the train station is right across the street. I didn't have a car the first trip and was surprised at how easy it was to walk everywhere from this hotel. It... More

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your nice review! It is always nice to hear that we have succeeded in making our guests happy. Sokos department store really is easy to enjoy because it is under the same roof as our hotel and the views from the hotel are superb in my opinion too! Our guest saunas are warm in the... More

Senior Contributor
32 reviews 32 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 4, 2014

I stayed here for a week before Christmas and a week after Christmas. Fantastic rooms that are spacious and the views are great. This is my third visit to Helsinki and each time I always stay at Sokos Vaakuna - the location is fabulous, the staff are amazing, the wifi is reliable and the breakfast is fabulous. Thanks for always... More

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your kind review! I am very glad to hear that you like our hotel and seem to always enjoy your stay with us! Have a nice week and I hope to see you again here at Vaakuna when next travelling to Helsinki! Best regards, Hilkka Järvelä Hotel manager Original Sokos Hotel Vaakuna, Helsinki More

Helsinki
Top Contributor
83 reviews 83 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 4, 2014

We only used this hotel during the day, because we had our little dog with us and needed accommodation for her (and us too). The hotel is right across from the train station in central Helsinki, i.e. excellent location. The lobby is impressive, but our room was everything but. We got a room for disabled people, which was really basic,... More

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Vaakuna, Manager at Original Sokos Hotel Vaakuna, responded to this review

Dear guest, Thank you for your review! We have all kind of room types available for travellers with pets, also superior rooms and suites. I'm sorry you didn't enjoy the room you had but I hope to see you again, so we can let you see other room types too. Have a nice week! Best regards, Hilkka Järvelä Hotel manager... More

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Additional Information about Original Sokos Hotel Vaakuna

Also Known As:
Sokos Hotel Helsinki
Address: Asema-Aukio 2, Helsinki 60100, Finland
Location: Finland > Southern Finland > Helsinki > Vironniemi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #32 of 66 hotels in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Original Sokos Hotel Vaakuna 3*
Official Description (provided by the hotel):
The beautiful functionalist Sokos Hotel Vaakuna is located on the best spot in town, in the centre of everything, with all of central Helsinki within easy reach. The hotel comprises 270 rooms for non-smokers with sound-insulated windows and individual room cooling system. From the balconies of the rooms on floor 9, you see Helsinki in all its glory. The hotel also has 6 comfortable meeting rooms. The present ambiance of the hotel, completed in 1952, is a splendid show of Finnish design traditions. The hotel is protected by the National Board of Antiquities. ... more   less 
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