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All 66 Helsinki hotels

Original Sokos Hotel Pasila

3.5 of 5 Hotel   |   Maistraatinportti 3, Helsinki 00240, Finland
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64%
Ranked #43 of 66 hotels in Helsinki
A recent review
5 of 5 stars Reviewed February 18, 2014
Eikka2014 Joensuu, Finland
  • Reviews (78)
  • Photos (43)
  • Amenities
  • Room tips (12)
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78 people have reviewed this hotel

Traveler rating
    7
    38
    26
    5
    2
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11
10
12
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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There are newer reviews for Original Sokos Hotel Pasila
See the most recent reviews
Joensuu, Finland
2 reviews
5 of 5 stars Reviewed February 18, 2014

I want to thank Petra Rissanen especially, from the staff of hotel Pasila. She is always especially kind, considerate and happy professional of the service branch one. Every time a good mind will always come and regards himself as welcome to the hotel. Thanks for the excellent service. Br. Eikka

Was this review helpful? Yes
PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Dear Eikka, thank you for your kind words. It is always a pleasure to welcome you to stay with us! See you next time! More

Pori, finland
1 review
2 of 5 stars Reviewed November 21, 2013

We were staying at hotel for a night. Room was nice and had lot of space. Hotel services wast pretty much usual for Sokos Hotels except not as good customer service as for example at Jyväskylä or Seinäjoki. Most problems which amazed us was at hotel's restaurant Sevilla. We didn't had reservation and waited for a while at restaurant entrance.... More

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PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Dear Sir, thank you for your feedback regarding our service. All the feedback is important to us. We are truly sorry to hear about your negative experience at our hotel. To avoid similar things to happen in the future, we have discussed about this with our staff. We hope to see you as our guest again in the future again. More

Top Contributor
86 reviews 86 reviews
82 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed October 26, 2013

I'm being kept up all night, as we speak, by neighbors' noise. Since the moment I checked into my room- absolutely NO peace & quiet. Examples include: 1) neighbors screeching of adjoining room's furniture, 2) banging of cabinets, 3) slamming of doors. 4) loud drunken conversation. It's almost 0200 in the morning- no sign of letting up. I called in... More

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PetraRissanen, Front Office Manager at Original Sokos Hotel Pasila, responded to this review

Dear Sir, first of all we would like to thank you for your feedback. All the feedback is important to us to improve our services. We are truly sorry to hear about your negative experience at our hotel. We apologize the noice from the other rooms and lack of cleanliness. Hopefully your trip to Helsinki was otherwise a nice experience... More

Zurich, Switzerland
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 17, 2013

The rooms are quite basic and the location is not the best but can be reached easily by tram from the city centre. Anyway, the hotel is good value for the money. Moreover, the breakfast buffet is excellent.

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PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Thank you for your feedback and taking your time to write this review. We hope to see you as our guest in a near future again! More

Seinajoki, Finland
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 13, 2013

I have been spend plenty of time in this hotel. I like it, because it´s simple and good enough for me.It´s located little bit far away from center, but there is tram going right from the hotel to city center. It takes about 20-30 minutes travel to city. The railway station of Pasila is also located quite a near, about... More

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PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Thank you very much for your kind feedback regarding our hotel. We hope to see you as our guest again in the near future! More

Luxembourg City, Luxembourg
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 9, 2013

We, two adults and two chidren aged 6 and 7 arrived at 9 pm. We booked on booking.com. An already upset receptionist who must have had a very bad day gave us the room key with polite words but her body language was saying the opposite. In the room there were two single beds and the sofa as we expected... More

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PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

First of all I would like to thank you for your time to write this review. We are more than sorry to hear that beginning of your stay was not the way you expected. We will discuss with the staff and housekeeping about these problems. If guest is not sure what kind of room will be he has reserved, we... More

Turku
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 28, 2013

Stayed here with family after visiting Korkeasaari. The price for our stay was moderate and overall we enjoyed our stay at the hotel. The best thing was the playroom on the second floor where our kids (5 & 2 years old) really had a good time. The hotelroom was ok, but a bit worn and dirty with potato chips on... More

Was this review helpful? Yes
PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

First of all we would like to thank you for your feedback. All the feedback is important to us to improve our services. It would be very important to let us know during your stay if there is something in your room that does not satisfy you, so that we could make our best to fix it. I apologise a... More

Oulu, Finland
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 27, 2013

I have stayed at Sokos Hotel Pasila (named more recently Original Sokos Hotel Pasila) at least 20 times during the past two and half years. All stays have been business / work related. The rooms are generally quite ascetic but some of them have a bath tube. Breakfast is quite typical Finnish hotel breakfast: bacon, scrambled eggs, sausages, vegeatables etc.... More

Was this review helpful? Yes 1
PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

First of all we would like to thank you for your feedback. I am sorry to hear that your room has been given away last spring even though the booking was guaranteed by credit card. I apologise that and I hope you will still consider our hotel as an option to stay in Helsinki. More

Originally from London, UK - now living in Finland
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed July 24, 2013

Well located near to the Hartwall Arena and not too far a walk away from the Linnanmäki amusement park, which we visited during our stay. We took the Linnanmäki hotel package which included 2 'free' adult wristbands for the park. Reception staff were really pleasant and informative. The room was well furnished and comfortable. Cannot quibble about anything in the... More

Was this review helpful? Yes
PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Thank you very much for your kind feedback regarding our hotel. We are very pleased to hear you enjoyed your stay. During the summer season we have this opportunity to offer a nice playground for the children. We hope to see you as our guest in a near future! More

Tampere, Finland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 15, 2013

Located next to Hartwall Arena. Good transport connections to Helsinki city. Quite same prices than the hotels at the city, should be less expencive! Breakfast ok, not great but there is a good range of foods available - gluten free bread also. Ok hotel, quite average.

Was this review helpful? Yes 1
PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Thank you for your feedback and taking your time to write this review. We hope to see you as our guest in a near future again. More

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Additional Information about Original Sokos Hotel Pasila

Address: Maistraatinportti 3, Helsinki 00240, Finland
Location: Finland > Southern Finland > Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Original Sokos Hotel Pasila 3.5*
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Also Known As:
Sokos Hotel Helsinki

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Business-oriented Hotel located near Helsinki Fair Center & Central Park (tram stops at entrance). ... more   less 
Number of rooms
178

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