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Original Sokos Hotel Pasila

Maistraatinportti 3, Helsinki 00240, Finland
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117 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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    (117)
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    (38)
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Fort Wright, Kentucky
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 18, 2015

This was a very nice and clean hotel. I enjoyed the sauna and breakfast. The room was spacious and had everything that I needed. They provided free wi-fi during my stay. I can't think of anything she that I would have needed that I wasn't provided. I would recommend this hotel to others.

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PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Dear Katie, Thank you for you kind review. It was a pleasure to have you as our guest! I hope to see you soon again! More 

Lappeenranta, Finland
1 review
4 of 5 stars Reviewed May 14, 2015

Good service. Friendly staff. We had two dogs with us and they were welcome too. Breakfast was diverse. Hyvää palvelua. Koirat olivat myös tervetulleita ja saivat herkkuja, henkilökunta kävi myös niitä tervehtimässä. Aamupala oli monipuolinen.

Review collected in partnership with this hotel

Was this review helpful? Yes
pasila_10, Hotel Manager at Original Sokos Hotel Pasila, responded to this review

Dear Kati, Thank you so much for your kind feedback. So nice to hear that everything went well in our hotel, the regards to to staff has been forwarded :). Our staff loves dogs and all the pets are always welcome to Original Sokos Hotel Pasila! The location of this hotel is ideal to the dogs, big park just next... More 

Helsinki, Finland
1 review
5 of 5 stars Reviewed May 2, 2015

Fantastic and kindless customer service. Breakfast is awsome. Room was big and clean. Bar could have been a subsequent open. The beds were good but the pillow was hard. The reception was welcoming and friendly. Breakfast was really good and it was enough.

Review collected in partnership with this hotel

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pasila_10, Hotel Manager at Original Sokos Hotel Pasila, responded to this review

Dear Marika, Thank you very much for your kind feedback. Your regards has been passed on the staff. Sorry about the pillow, we will check them better and will change to the new ones. We want to welcome you warmly back to Original Sokos Hotel Pasila! Best Regards Anna-Liisa Aarti More 

Tokyo
1 review
3 of 5 stars Reviewed April 25, 2015

There could be a bit better selection of snacks or something else for people that arrive on Sunday afternoon/evening. There are no restaurants in the neighbourhood - and just eating some sweets from vending machine is not enough/nice... Other times, when Sevilla is open, no problems...

Review collected in partnership with this hotel

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pasila_10, Hotel Manager at Original Sokos Hotel Pasila, responded to this review

Dear Esa, Thank you very much for your feedback. Im really sorry to hear that you couldn´t get plenty to eat while staying in Pasila. Our restaurant Sevilla is closed on sundays, but in the future we try to organize better selection of snacks. There are few restaurants in the neighborhood and two supermarkets just around the corner, which are... More 

2 reviews
3 of 5 stars Reviewed March 20, 2015

Although this hotel is average by Finnish standards it is excellent compared to many other countries. The atmosphere is cousy, the rooms are comfortable, the bed is excellent. The only negative thing is the situation a bit far to walk to the actual centre but the tram stop is just outside.

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PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Dear Merja, Thank you for you time to write this review. I hope to see you soon again! More 

Kuopio, Finland
Level Contributor
8 reviews
4 of 5 stars Reviewed March 14, 2015

Near Gongress center, you can walk there from hotel. Tram and bus go by, and railwaystation Pasila is just around corner. We empty minibar for childrens food to closet besid, and they put everything on my rooms bill. I have to explain that on reception, and they were real rude about that. But there is many years for that, mauby... More 

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PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Dear RaseV, Thank you for your time to write your review. I am so sorry to hear you had an experience of a rude service. I still hope you give us a change to show what we are and how our real service is - warm, friendly and understanding. See you soon! More 

Dragoer, Denmark
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 9, 2015

This is a business hotel located in the usiness area of Helsinki, the hotel has really good connection to downtown Helsinki, price is way below downtown hotels and therefor an excellent alternative to this, the hotel staff is so helpfull and really giving a good service the resturant has excellent food and really worth visiting with it´s Spanish cuisine, Rooms... More 

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PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Dear Flemming, Thank you so much for you time to write this review. I really appreciate your good tips for the travellers, and that you share it here on Tripadvisor.com. See you soon again! More 

CPH
Level Contributor
4 reviews
3 of 5 stars Reviewed March 9, 2015

I use frequently Sokos Pasila, for several reasons, there is always a good atmosphere at the reception desk, friendly and always helpfiull, the resturant have good meals, something a litlle long waiting, but always with a smile, as a business traveller the fitness as for pay, and not always good to put on the bill, simply do not understand that... More 

Review collected in partnership with this hotel

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PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Dear Flemming, I am so happy to hear you always come back to stay in our hotel! And I am very proud of our team here in our hotel about the service. You are always warmly welcome to stay with us (: More 

kuopio
1 review
4 of 5 stars Reviewed February 14, 2015

Location is the best, by walking you can easily goi to the train station and the Hartwall-arena. Good breakfast, lots of choices to eat. Room was good, but i didnt liked the pillows we had, other wise nice room and good bed.

Review collected in partnership with this hotel

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PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Dear iittulii, Thank you for your stay and for your time to write this review. I am happy to hear you liked your stay - and I will forward your feedback of our pillows to our purchasing manager. Hope to see you again! More 

Pori, Western Finland, Finland
Level Contributor
89 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed February 8, 2015

The hotel is located near Pasila railway station, Hartwall Arena and Helsinki Exhibition and Convention Centre. I had two days of meetings here. Conference center is well-equipped and all the arrangements were smoothly made. Hotel guests can use the modern gym in the building for extra charge. This hotel has many tiny single rooms which my group used. Good value... More 

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PetraRissanen, Guest Relations Manager at Original Sokos Hotel Pasila, responded to this review

Dear Konsta, I am delighted to hear that you enjoyed your stay in our hotel, and took your time to write this nice review! I wish you a nice spring and we all here hope to see you soon again! More 

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