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Original Sokos Hotel Helsinki

Kluuvikatu 8, Helsinki 00100, Finland
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Original Sokos Hotel Helsinki
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Ranked #26 of 64 Hotels in Helsinki
A recent review
5 of 5 stars reviewed 2 weeks ago
Minna T Turku
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354 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (354)
  • Mar-May only
    (70)
  • Jun-Aug only
    (117)
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    (82)
  • Dec-Feb only
    (85)
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Turku
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent location in the heart of Helsinki. The personnel was very friendly and helpful. The room and other spaces were tidy and comfortable. The breakfast at the restaurant was good. I would recommend this hotel to anyone!

Review collected in partnership with this hotel

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Heidi_Ruti, Manager at Original Sokos Hotel Helsinki, responded to this review

Dear Minna T, Thank you for staying at Original Sokos Hotel Helsinki and writing a review about us. We appreciate your input. I was very happy to hear that you had a pleasant stay with us. Welcome back again on your next trip to Helsinki! Kind regards, Heidi Ruti Hotel Manager Original Sokos Hotel Helsinki More 

Helsinki, Finland
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel has seen it's best days. First of all, when arriving late in the evening with no reservation, was the lady behind the desk not so welcoming. Standard room we got was definitely not cleaned in ages. Dust and filth everywhere. Was afraid to look under the bed. Very old fashioned and worned out. I've seen rooms in better... More 

Was this review helpful? Yes
Heidi_Ruti, Manager at Original Sokos Hotel Helsinki, responded to this review

Dear BlPepper40, Thank you for reviewing us after your recent stay with us. I'm very sorry, that this time you were not happy with our service. It is very important to us that our guests feel at home when staying with us. We have staff available 24/7 at the reception, and we would love to hear about any problems right... More 

Lockerbie, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Built in the 1930s this hotel is a bit of mixture of styles. Don't be put off by the "grubby motel" look of the reception. As you take one of the modern lifts (choice of three) to your room walking through the corridors gives you feeling of nostalgic elegance. However, once in your room the style is updated to one... More 

Was this review helpful? Yes
Heidi_Ruti, Manager at Original Sokos Hotel Helsinki, responded to this review

Dear Cernunnos_12, Thank you for taking the time to review us after your recent trip to Helsinki. I'm pleased to hear that you enjoyed your stay with us and appreciated our quiet location in the heart of Helsinki. Welcome back on your next trip to Helsinki! Best regards, Heidi Ruti Hotel Manager, Original Sokos Hotel Helsinki More 

KUOPIO
1 review
3 of 5 stars Reviewed 3 weeks ago

We had a standard room with shower. Ok breakfast. No bacon. Pancakes were dry. Good location. Lots of restaurants near by. We stayed only one night before work conference. Friendly staff. Parking fee was expensive.

Review collected in partnership with this hotel

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Heidi_Ruti, Manager at Original Sokos Hotel Helsinki, responded to this review

Dear Riitta R, Thank you for staying with us and taking the time to review our hotel. It was good to hear that all in all your stay with us was a good one. Breakfast items vary from day to day a little; we have bacon most of the days but every now and then we have delicious pancakes instead.... More 

Jarvenpaa, Finland
Top Contributor
167 reviews 167 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 20, 2015

We stayed only one night but the reception staff was friendly and polite and multi lingual. We had a twin bed room the was very clean and functional. The staff in the hotel's restaurant was very friendly too. TV had several chanels with English, German, Italian, Russian and French as well as Finnish and Swedish. Only a small complaint the... More 

Was this review helpful? Yes
Heidi_Ruti, Manager at Original Sokos Hotel Helsinki, responded to this review

Dear Michael B, Thank you for staying with us and writing a review about us. We appreciate your kind review. I was very happy to hear that you enjoyed your short stay with us. Welcome back again on your next trip to Helsinki! Best regards, Heidi Ruti Hotel Manager, Original Sokos Hotel Helsinki More 

Western Finland, Finland
1 review
4 of 5 stars Reviewed February 16, 2015

Very good hotel and excellent location. Rooms are clean and nice, and very peaceful. The personnel is very nice and helpfull. Downstair is two restaurants and the food is very good, personnel in the restaurant also very nice.

Review collected in partnership with this hotel

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HanneleLa, Johtaja at Original Sokos Hotel Helsinki, responded to this review

Dear 329eijak, Thank you very much for you kind review of Original Sokos Hotel Helsinki. I am very happy to read that you liked you stay at our hotel. It is especially delightful that our personnel have succeeded in their important work. I wish you most welcome to Original Sokos Hotel Helsinki also next time when coming to Helsinki. Best... More 

Helsinki, Finland
1 review
4 of 5 stars Reviewed February 15, 2015

Got a very warm service at the front desk with the understanding of my personal needs. The room was nice with a big bathroom. The location of Hotel Helsinki is very close to all the main offices of companies and officials I need to meet weekly. Also the bus connections to the international airport are within two hundred meters.

Review collected in partnership with this hotel

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HanneleLa, Johtaja at Original Sokos Hotel Helsinki, responded to this review

Dear 683karip, Thank you very much for your kind review of Original Sokos Hotel Helsinki. It is delightful to learn that you enjoy your stay at our hotel when traveling in business to Helsinki. As you mentioned our location is great in many ways – close to everything in the city center and public transportation. We are looking forward to... More 

Carnikava, Rigas, Latvia
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 9, 2015

I usually stay at Sokos hotels when I am in Finland as they are pretty consistent and reliable. This one stays true to that...it is a clean, modern hotel. The staff are professional and friendly. The rooms are spacious enough and laid out well except the bathroom. It is probably one of the smallest bathrooms i have ever seen in... More 

Was this review helpful? Yes
HanneleLa, Johtaja at Original Sokos Hotel Helsinki, responded to this review

Dear Colin L, Thank you very much for choosing Sokos Hotels for your stay in Finland. I am very happy to read your review of Original Sokos Hotel Helsinki which one of the most central hotels in Helsinki. I am glad that you enjoyed your stay in most aspects. Our hotel is located in a quite old building and the... More 

Jyvaskyla, Finland
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 8, 2015

All rooms are spacy, nicely decorated, practical and the most important: beds are excellent. The staff at the reception is friendly and willing to help you. Breakfast with many alternatives is served in the restaurant of the same building.

Was this review helpful? Yes
HanneleLa, Johtaja at Original Sokos Hotel Helsinki, responded to this review

Dear Maijaska, Thank you very much for choosing Original Sokos Hotel Helsinki for your stay in Helsinki. I am very happy to read about your positive experience of our staff and breakfast. And you are so right that our location is great – close to everything and still quet and peaceful. I hope that we will see you at our... More 

Oslo, Norway
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 6, 2015

We stayed at this hotel the last weekend in january 2015. The great thing about the hotel is that it`s in the middle of Helsinki. So it`s only a short walk to the Cathedral, marked square, Stockman, the harbore etc. The breakfast is good, the rooms are ok, could have been a little cleaner. Staff is friendly, so all in... More 

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HanneleLa, Johtaja at Original Sokos Hotel Helsinki, responded to this review

Dear Henrik S, Thank you very much for your nice review of Original Sokos Hotel Helsinki in Tripadvisor. As you write our location is great for a nice and easy city break – everything you need and want to see is in a walking distance. Thank you also for bringing out the matter concerning the cleanliness of the room. We... More 

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