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Holiday Inn Helsinki Exhibition & Convention Center

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Messuaukio 1, Helsinki 00520, Finland
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1 room 1 guest
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Holiday Inn Helsinki Exhibition & Convention Center
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152 Reviews from our TripAdvisor Community

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Traveler rating
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    84
    38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (152)
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    (40)
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UK
Level Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

2 minutes walk from the fast train to the city centre, and also only a short taxi ride to the airport, this was a good location for an early flight. The staff were very friendly and helpful. The surrounding area (seems like a business district) is a bit dead on weekends, so local food/drink options were limited.

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wooloomooloo
Level Contributor
281 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Sure, this place looks like it hasn't been remodelled since the 1980s, what with lots of faux woodgrain and electric blue carpet, but a generous spirit might regard this as nostalgic rather than dated. I quite enjoyed my recent stay here, as it was convenient to what I needed in Helsinki, but any prospective guest should be aware that this... More 

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Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear dr_iggy , wooloomooloo, Thank you for your stay and for your very observant and important feedback. Hotel dates back to 1997 when it was first opened and our owners do have major renovation plans for the future. I do apologize that our group guests disturbed you in the corridors. All guests are welcome to stay but the main group... More 

Singapore, Singapore
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The design of the hotel is not so modern, perhaps in the era of 1980s 90s, but I am ok with the design. The room is clean enough as a four star. But I have encountered some hiccups during check in. 1) stained paper found in the drawer, see photo 2) blanket not properly laid/arranged, it is not parallel with... More 

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Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear cyqaey, Thank you for your visit and for your very important feedback. I do apologize for all inconvenience caused by not having everything in order in your rooms. We have one carpet washing machine and we keep on washing the carpets one by one according to the occupancy level and shall continue to do so. I need to remind... More 

Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very practical and comfortable option in you travel to Helsinki on business. The restaurant is very good, even if it is a bit overpriced, if you do not want to go out in the cold snowy weather for a lunch or dinner, you can spend the day in the hotel easily.

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Jan F, Front Office Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

DearTibor1970, Thank you very much for your feedback. I'm very pleased to hear you did enjoy your stay with us. I will forward this feedback also to our restaurant managers. I hope to see you staying with us soon again! Best regards Jan Frimodig Front Office Manager More 

Rovaniemi, Finland
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms are spacious and have all what a business traveller needs. There are downsides: beds, chairs and bathrooms are in need of refurbishment. You sleep well but it feels like you would want something more for your money. If you get a room near the lifts or from the roadside, you probably will hear noise. The breakfast is worth buying.... More 

Was this review helpful? Yes
Jan F, Front Office Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Suomituristi2015, Thank you very much for your feedback. I'm very pleased to hear you did enjoy your stay with us! I will also forward your feedback to our restaurant managers. I hope to see you back in Helsinki soon! Best regards Jan Frimodig Front Office Manager More 

New Delhi, India
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 17, 2015

Average Hotel. But better than most Holiday Inns. Out of the way, so commuting is a problem. Small lobby, almost unlit lift lobby. Not much travellers though. Breakfast is good enough. Fish spread is excellent, widest variety.

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Jan F, Front Office Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Uttiyam, Thank you very much for your time to leave feedback for us. I'm pleased to hear you found our hotel better than average Holiday Inn's. I apologize that you think our lobby is too small. We share our entrance with Conference Center and we have quite big entrance area with six sofa sitting areas. Thank you again for... More 

Milton Keynes, United Kingdom
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 25, 2015

My general perception of Holiday Inns (in the UK) was poor. This one's different! Reception area was large, open and welcoming, with seats scattered around. Room was a good size - and, for a change, had coffee facilities:-) Still got a tiny duvet though:-(Is there any hotel anywhere on the Continent that does a decent double-bed duvet??! Dinner was OK,... More 

Was this review helpful? Yes 1
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear thebin16, Thank you for having chosen our hotel for your place to stay in Helsinki this time. I do appriciate you took the time to give us this very valuable feedback. I apologize that the fire alarm test messade did not reach the breakfast room and we are fixing this before the new testing takes place. This is why... More 

St. Petersburg, Russia
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 21, 2015

It was like staying with the friends. Lady on the reception gave me warm welcome and adviced how to save 15 euro with parking. Room was upgraded to the executive flour as a recognition of my level in ihg programm, and I enjoyed spacious room, comfortable bed and some extras. I must say thanks to the hotel for the idea... More 

Was this review helpful? Yes 1
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear valued IHG Rewards member, Thank you for your stay and for your most kind feedback which gives us faith in the things we do here in order to make your stay worth your money and time. I really do appriciate your professional opinion as a frequent traveller and guest. I'm also so proud to share your most kind regards... More 

Ramat Hasharon, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 8, 2015

Nice hotel. Not great but not bad either. Very good for an overnight stay but not if you plan to stay more than 2 days. No aircondition, quite poor furniture but hey- its holiday inn express so you get what you pay for and its alright.

Was this review helpful? Yes 1
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Thank you for your stay and for your important feedback. I do apologize that we did not meet all your expectations this time. Dispite of the fact that the hotel is old we do try to keep the property clean and tidy and have a great service until the planned renovation takes place. All standard rooms have centralized ventilation and... More 

Pecenany, Trencin, Slovakia
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 23, 2015

The booking company we are using did not book our hotel, that we originally wanted and therefore we landed with a colleague in Holliday Inn Helsinki at 1 am in the morning. The night shift was up and running, welcoming us nicely and making sure, we get feeded from this showroom like fridge with salad, that was given the circumstances... More 

Was this review helpful? Yes 1
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Miroslav S, I thank you for your visit and for your beautiful feedback. I'm happy to see that we made your stay worth staying. At the moment we are also developing our breakfast selection and welcome any succestions from our clients as well. Hope you enjoyed the rest of your stay in Helsinki as well and welcome you back... More 

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