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Holiday Inn Helsinki Exhibition & Convention Center

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Messuaukio 1, Helsinki 00520, Finland
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Holiday Inn Helsinki Exhibition & Convention Center
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Holiday Inn Helsinki Exhibition & Convention Center
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143 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milton Keynes, United Kingdom
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My general perception of Holiday Inns (in the UK) was poor. This one's different! Reception area was large, open and welcoming, with seats scattered around. Room was a good size - and, for a change, had coffee facilities:-) Still got a tiny duvet though:-(Is there any hotel anywhere on the Continent that does a decent double-bed duvet??! Dinner was OK,... More 

Was this review helpful? Yes 1
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear thebin16, Thank you for having chosen our hotel for your place to stay in Helsinki this time. I do appriciate you took the time to give us this very valuable feedback. I apologize that the fire alarm test messade did not reach the breakfast room and we are fixing this before the new testing takes place. This is why... More 

St. Petersburg, Russia
Level Contributor
61 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was like staying with the friends. Lady on the reception gave me warm welcome and adviced how to save 15 euro with parking. Room was upgraded to the executive flour as a recognition of my level in ihg programm, and I enjoyed spacious room, comfortable bed and some extras. I must say thanks to the hotel for the idea... More 

Was this review helpful? Yes 1
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear valued IHG Rewards member, Thank you for your stay and for your most kind feedback which gives us faith in the things we do here in order to make your stay worth your money and time. I really do appriciate your professional opinion as a frequent traveller and guest. I'm also so proud to share your most kind regards... More 

Ramat Hasharon, Israel
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice hotel. Not great but not bad either. Very good for an overnight stay but not if you plan to stay more than 2 days. No aircondition, quite poor furniture but hey- its holiday inn express so you get what you pay for and its alright.

Was this review helpful? Yes 1
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Thank you for your stay and for your important feedback. I do apologize that we did not meet all your expectations this time. Dispite of the fact that the hotel is old we do try to keep the property clean and tidy and have a great service until the planned renovation takes place. All standard rooms have centralized ventilation and... More 

Pecenany, Trencin, Slovakia
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 23, 2015

The booking company we are using did not book our hotel, that we originally wanted and therefore we landed with a colleague in Holliday Inn Helsinki at 1 am in the morning. The night shift was up and running, welcoming us nicely and making sure, we get feeded from this showroom like fridge with salad, that was given the circumstances... More 

Was this review helpful? Yes 1
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Miroslav S, I thank you for your visit and for your beautiful feedback. I'm happy to see that we made your stay worth staying. At the moment we are also developing our breakfast selection and welcome any succestions from our clients as well. Hope you enjoyed the rest of your stay in Helsinki as well and welcome you back... More 

Turku, Finland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 21, 2015

If you're staying in Pasila for business I suggest you take a look at the Sokos hotel. It's marginally more expensive and a little away from the business center but the extra 20 euros per night is well worth it. Holiday Inn Helsinki looks like it got stuck in the 90's, the food downstairs isn't anything special and the staff... More 

Was this review helpful? Yes
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Janne S, Thank you for your stay and for sharing your important feedback. Sorry to see that you did not enjoy your stay with us this time. Our property owner The Finnish Fair Corporation has some great renovation plans for this property but it'll take some time to get started. Until then we do the best we can to... More 

Stockholm
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 9, 2015

The location is nothing to celebrate unless you need to be in conference in the same building next day. Gym is pretty ok and the service inte lobby good enough. The rooms are pretty nice and the gym is better than in many other places. I got stuck for few minutes with some other guests in the elevator between 6th... More 

Was this review helpful? Yes
Armi H, Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Mr Michael L, Thank you for your stay and for your very important feedback concerning safety matters. I do apologize from my heart that this ever took place. I have done an emergency call test from the same elevator today and the call was being transferred to the lift company Kone Oyj customer service. You need to push the... More 

Copenhagen, Denmark
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 6, 2015

I spent two nights at this hotel in connection with a seminar at a nearby location. The hotel is fairly new, quite modern and well-equipped and decorated. The style is old school plush with dark woods and heavy fabrics but well executed if you like that kind of decor. The hotel is situated on top of the Helsinki convention center... More 

Was this review helpful? Yes 1
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Lars B, Thank you for your stay and for your positive review. Business and conference clients are of course very important clients to us but we also want to offer services for couples and families as well. During summer time we do offer family rooms, connecting rooms, children play room with activities in the lobby, KidsEatFree program and also... More 

Brussels, Belgium
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 28, 2015

Rooms need renovation/refurbishment, pricey rooms, lackluster food & beverage offers, friendly front office staff, housekeeping could be improved in thoroughness. If you are attending an event at next door exhibition center, this is the best choice.

Was this review helpful? Yes
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear HVM101, Thank you for your stay and for your feedback. Hotel is old and we do our very best to keep the property in shape and clean until the next major renovation shall take place. We have implemented and started a new cleaning plan and follow up to our housekeeping department and I'm sure it'll be to the satisfaction... More 

Tampere, Finland
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 18, 2015

We booked several rooms October 2014 for our company's business trip. Pros: * Right next to the Helsinki Exhibition & Convention Center. We could just leave our coats in our rooms during the day at the seminar. * Indoor parking, easy access from the parking hall to the hotel * Clean hotel Cons: * Run down decor * Expensive rooms,... More 

Was this review helpful? Yes
Armi H, Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Eiqqu, Thank you for your stay in October 2014 and for your valuable feedback. I have reported your feedback to the restaurant management as well. We are also planning for a major renovation of the hotel with the property owner within a few year as well and have high hopes for that. Thank you also for pointing out the... More 

Georgia, USA
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 8, 2015

I stayed here for three nights while working at a customer in Pasila. The front desk was very nice and efficient. The hotel appeared to be clean and well maintained in all the areas I visited. The breakfast buffet had a wide selection and was attended to frequently by the kitchen staff. The internet was free and speedy enough for... More 

Was this review helpful? Yes
Patrick M, Johtaja at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Thank you for your stay and for your most kind feedback about your stay. It is our pleasure to provide our clients with the best possible service at all times. Hoping to see you soon again. Best regards, Armi Hatakka General Manager on behalf of Patrick Mitzner General Manager More 

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