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Holiday Inn Helsinki Exhibition & Convention Center

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Messuaukio 1, Helsinki 00520, Finland
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Holiday Inn Helsinki Exhibition & Convention Center
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Holiday Inn Helsinki Exhibition & Convention Center
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140 reviews from our community

Traveler rating
    21
    76
    33
    8
    2
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14
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86
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Pecenany, Trencin, Slovakia
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The booking company we are using did not book our hotel, that we originally wanted and therefore we landed with a colleague in Holliday Inn Helsinki at 1 am in the morning. The night shift was up and running, welcoming us nicely and making sure, we get feeded from this showroom like fridge with salad, that was given the circumstances... More 

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Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Miroslav S, I thank you for your visit and for your beautiful feedback. I'm happy to see that we made your stay worth staying. At the moment we are also developing our breakfast selection and welcome any succestions from our clients as well. Hope you enjoyed the rest of your stay in Helsinki as well and welcome you back... More 

Turku, Finland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

If you're staying in Pasila for business I suggest you take a look at the Sokos hotel. It's marginally more expensive and a little away from the business center but the extra 20 euros per night is well worth it. Holiday Inn Helsinki looks like it got stuck in the 90's, the food downstairs isn't anything special and the staff... More 

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Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Janne S, Thank you for your stay and for sharing your important feedback. Sorry to see that you did not enjoy your stay with us this time. Our property owner The Finnish Fair Corporation has some great renovation plans for this property but it'll take some time to get started. Until then we do the best we can to... More 

Stockholm
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is nothing to celebrate unless you need to be in conference in the same building next day. Gym is pretty ok and the service inte lobby good enough. The rooms are pretty nice and the gym is better than in many other places. I got stuck for few minutes with some other guests in the elevator between 6th... More 

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Armi H, Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Mr Michael L, Thank you for your stay and for your very important feedback concerning safety matters. I do apologize from my heart that this ever took place. I have done an emergency call test from the same elevator today and the call was being transferred to the lift company Kone Oyj customer service. You need to push the... More 

Copenhagen, Denmark
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent two nights at this hotel in connection with a seminar at a nearby location. The hotel is fairly new, quite modern and well-equipped and decorated. The style is old school plush with dark woods and heavy fabrics but well executed if you like that kind of decor. The hotel is situated on top of the Helsinki convention center... More 

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Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Lars B, Thank you for your stay and for your positive review. Business and conference clients are of course very important clients to us but we also want to offer services for couples and families as well. During summer time we do offer family rooms, connecting rooms, children play room with activities in the lobby, KidsEatFree program and also... More 

Brussels, Belgium
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms need renovation/refurbishment, pricey rooms, lackluster food & beverage offers, friendly front office staff, housekeeping could be improved in thoroughness. If you are attending an event at next door exhibition center, this is the best choice.

Was this review helpful? Yes
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear HVM101, Thank you for your stay and for your feedback. Hotel is old and we do our very best to keep the property in shape and clean until the next major renovation shall take place. We have implemented and started a new cleaning plan and follow up to our housekeeping department and I'm sure it'll be to the satisfaction... More 

Tampere, Finland
Contributor
16 reviews 16 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 18, 2015

We booked several rooms October 2014 for our company's business trip. Pros: * Right next to the Helsinki Exhibition & Convention Center. We could just leave our coats in our rooms during the day at the seminar. * Indoor parking, easy access from the parking hall to the hotel * Clean hotel Cons: * Run down decor * Expensive rooms,... More 

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Armi H, Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Eiqqu, Thank you for your stay in October 2014 and for your valuable feedback. I have reported your feedback to the restaurant management as well. We are also planning for a major renovation of the hotel with the property owner within a few year as well and have high hopes for that. Thank you also for pointing out the... More 

Georgia, USA
Contributor
20 reviews 20 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 8, 2015

I stayed here for three nights while working at a customer in Pasila. The front desk was very nice and efficient. The hotel appeared to be clean and well maintained in all the areas I visited. The breakfast buffet had a wide selection and was attended to frequently by the kitchen staff. The internet was free and speedy enough for... More 

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Patrick M, Johtaja at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Thank you for your stay and for your most kind feedback about your stay. It is our pleasure to provide our clients with the best possible service at all times. Hoping to see you soon again. Best regards, Armi Hatakka General Manager on behalf of Patrick Mitzner General Manager More 

Miami, Florida
Top Contributor
81 reviews 81 reviews
63 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 19, 2015

The service at the reception is exceptional - friendly and efficient and a pleasure to deal with. the rooms could do with some work and this time i got a non- smoking room that reeked of smoke. The housekeeping could use some attention as some of the amenities were never replaced. I found a used mouth wash on the amenities... More 

Was this review helpful? Yes
Patrick M, Johtaja at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Thank you for your return stay and for your valued feedback. I'm happy to hear that our reception and restaurant as well as kitchen staff were professional and friendly. I do need to apologize that our housekeeping did not meet your expectations this time and I assure you that I do all I can to help them succeed in their... More 

Tampere, Finland
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 14, 2015

This works, the hotel is nice, clean and quiet. The view from the windows may be not so attractive (over the conference center), but the hotel is very easy to access. The breakfast is rich - especially I liked the olives next to the cucumber and tomato slices. :-)

Was this review helpful? Yes
Patrick M, Johtaja at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Thank you so much for your stay and for your wonderful feedback. I do appriciate that you took the time and shared you opinion. Welcome back soon again. General Manager More 

Jyvaskyla, Finland
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2015

I have been staying in this hotel many times and it's always nice to visit again. Nice rooms and service. Air conditioning is also better (silent) than in many places. Stay in this hotel if you want to sleep well.

Was this review helpful? Yes
Patrick M, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Anpe83 Thank you for your visit to Holiday Inn Helsinki Exhibition & Convention Centre. I am delighted to hear that you enjoyed your stay and welcome you once again back in the future. Best Regards Patrick Mitzner General Manager More 

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