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BEST WESTERN PLUS Hotel Haaga

#16 of 65 Hotels in Helsinki
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Nuijamiestentie 10, Helsinki FIN-00320, Finland
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BEST WESTERN PLUS Hotel Haaga
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BEST WESTERN PLUS Hotel Haaga
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178 reviews from our community

Traveler rating
    66
    76
    32
    3
    1
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44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Helsinki, Finland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The price we were charged is something one would see in a basic European hostel, but never get anything close to the quality as here. We got a room for a family with two kids, breakfast included, just 60 EUR per night. Might have been the low season though. The downsides: the condition of the room. Super dusty everywhere, had... More 

Was this review helpful? Yes 1
Dunboyne, Ireland
Top Contributor
94 reviews 94 reviews
43 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a week. The Hotel itself is nice, quiet and comfortable. The room was well equipped, the food was good and the facilities were sufficient. The menu was a bit limited in the restaurant. The staff were helpful, but not the friendliest bunch of people that I have met. I suspect this is mainly a Finnish thing... More 

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Toronto, Ontario
1 review
4 of 5 stars Reviewed 3 weeks ago

A bit far from city centre and out of the way, but the bus system was easy to navigate. Staff friendly and helpful, buffet breakfast ample and tasty, but a third bed ( pullout couch ) hard to sleep on.

Review collected in partnership with Amoma.com

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Helsinki, Finland
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 21, 2015

What's the best way to ruin your stay at the hotel? To not find the reservation. This happened to me at Best Western Hotel Haaga. And when the front of staff person eventually found the reservation, he was insulted that I asked why he couldn't find it the first time and got agitated. At no time did I even get... More 

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91064, Asiakassuhdepäällikkö at BEST WESTERN PLUS Hotel Haaga, responded to this review

Thank you for your visit in Hotel Haaga. We are truly sorry that we failed in checking in at our hotel. We invest in our staff I care-training and unfortunately the service wasn´t the way that we and our I care-programme require. Simply words like I apologize and sorry can not be forgotten. We really do hope that we´ll have... More 

Pori, Finland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 23, 2015

A nice, comfortable hotel in all respects. We stayed one night at the weekend. Can be found close to the train and taxi station, and a taxi will cost about € 10-20 Helsinki city center. Day ticket by train / tram 8 per person and can be purchased directly from the driver. The hotel's general appearance neat. Air beds erittäinb... More 

Was this review helpful? Yes 1
91064, Asiakaspalvelujohtaja at BEST WESTERN PLUS Hotel Haaga, responded to this review

Thank you for your stay. We are really appreciate your kind words. Hopefully we can see you again with us! Welcome. More 

London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 25, 2015

Why are other reviews so negative about this great Hotel being 7kms from Central Helsinki. Surely they knew this when they booked.? !!! To verify a few points 1. Yes the Bus does stop right outside the Hotel...number 63. approx. 20 minutes journey time 2. However, there's a train station a 10 minute walk from the Hotel, with trains every... More 

Was this review helpful? Yes 4
91064, Manager at BEST WESTERN PLUS Hotel Haaga, responded to this review

First off all thank you for your reviews and kind words. You have good notes and helpfull hints. Thank you very much. See you again soon ! More 

Kirkland, Washington
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 14, 2015

We stayed here to spend the night before catch our flight home the next morning. We reached at around 10-1030 in the night and made the mistake of not buying something to eat from Helsinki airport grocery store. This hotel is located far from the airport and far from Haaga city center too, you cant walk. When I asked about... More 

Was this review helpful? Yes 1
91064, Manager at BEST WESTERN PLUS Hotel Haaga, responded to this review

Not too happy to hear about your experience at our hotel. Must aplogize for all the staff. This is not the service we usually give. Would like to see You again to have change to prove othervise. More 

Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

Stayed in this hotel for 18 nights whilst working in Vantaa, Finland on business. The hotel staff were really friendly and provided an exceptionally good service. I have booked to stay in this hotel next year in January 2015.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tiel, The Netherlands
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 17, 2014

Very remote from everything. The sauna and swimming pool were under construction (Sept 2014) and the rooms were small and a bit old-fashioned. There is not much to do in the direct vicinity. The staff is nice, friendly and helpfull. The breakfast was average.

Was this review helpful? Yes 1
Turku, Finland
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 10, 2014

It's located far away from the city centre but you can reach the hotel by the public bus in 20 min. However, make sure you know exactly where to hop off because if it's dark, there's no way seeing the hotel if you don't know the area. Usually the room rates are much lower than those of other 3-4* Helsinki... More 

Was this review helpful? Yes 1
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