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BEST WESTERN PLUS Hotel Haaga

#17 of 66 Hotels in Helsinki
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Nuijamiestentie 10, Helsinki FIN-00320, Finland
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BEST WESTERN PLUS Hotel Haaga
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BEST WESTERN PLUS Hotel Haaga
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184 reviews from our community

Traveler rating
    69
    78
    32
    4
    1
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28
46
34
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • English first
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Versailles, France
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Four days for a convention, staying at the hotel. Everything was great. The staff so friendly and helpful, the food waaaaay too good! Perfect for this kind of event. It's outside of Helsinki by about 20 minutes but there is good public bus service with a stop about 5 minutes from the hotel. Kiitos!

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George, South Africa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A good stay made interesting by being allocated a very trendy room with modern designs and even a tree type lighting pattern on the ceiling. I don't think all the rooms are like this though. All was clean and in good working order. Front desk helpful. Left a little early to enjoy the included breakfast, so no comment there. A... More 

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Helsinki, Finland
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2015

The price we were charged is something one would see in a basic European hostel, but never get anything close to the quality as here. We got a room for a family with two kids, breakfast included, just 60 EUR per night. Might have been the low season though. The downsides: the condition of the room. Super dusty everywhere, had... More 

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Dunboyne, Ireland
Top Contributor
98 reviews 98 reviews
44 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed April 2, 2015

I stayed here for a week. The Hotel itself is nice, quiet and comfortable. The room was well equipped, the food was good and the facilities were sufficient. The menu was a bit limited in the restaurant. The staff were helpful, but not the friendliest bunch of people that I have met. I suspect this is mainly a Finnish thing... More 

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Toronto, Ontario
1 review
4 of 5 stars Reviewed April 2, 2015

A bit far from city centre and out of the way, but the bus system was easy to navigate. Staff friendly and helpful, buffet breakfast ample and tasty, but a third bed ( pullout couch ) hard to sleep on.

Review collected in partnership with Amoma.com

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Helsinki, Finland
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 21, 2015

What's the best way to ruin your stay at the hotel? To not find the reservation. This happened to me at Best Western Hotel Haaga. And when the front of staff person eventually found the reservation, he was insulted that I asked why he couldn't find it the first time and got agitated. At no time did I even get... More 

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91064, Asiakassuhdepäällikkö at BEST WESTERN PLUS Hotel Haaga, responded to this review

Thank you for your visit in Hotel Haaga. We are truly sorry that we failed in checking in at our hotel. We invest in our staff I care-training and unfortunately the service wasn´t the way that we and our I care-programme require. Simply words like I apologize and sorry can not be forgotten. We really do hope that we´ll have... More 

Pori, Finland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 23, 2015

A nice, comfortable hotel in all respects. We stayed one night at the weekend. Can be found close to the train and taxi station, and a taxi will cost about € 10-20 Helsinki city center. Day ticket by train / tram 8 per person and can be purchased directly from the driver. The hotel's general appearance neat. Air beds erittäinb... More 

Was this review helpful? Yes 1
91064, Asiakaspalvelujohtaja at BEST WESTERN PLUS Hotel Haaga, responded to this review

Thank you for your stay. We are really appreciate your kind words. Hopefully we can see you again with us! Welcome. More 

London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 25, 2015

Why are other reviews so negative about this great Hotel being 7kms from Central Helsinki. Surely they knew this when they booked.? !!! To verify a few points 1. Yes the Bus does stop right outside the Hotel...number 63. approx. 20 minutes journey time 2. However, there's a train station a 10 minute walk from the Hotel, with trains every... More 

Was this review helpful? Yes 5
91064, Manager at BEST WESTERN PLUS Hotel Haaga, responded to this review

First off all thank you for your reviews and kind words. You have good notes and helpfull hints. Thank you very much. See you again soon ! More 

Kirkland, Washington
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 14, 2015

We stayed here to spend the night before catch our flight home the next morning. We reached at around 10-1030 in the night and made the mistake of not buying something to eat from Helsinki airport grocery store. This hotel is located far from the airport and far from Haaga city center too, you cant walk. When I asked about... More 

Was this review helpful? Yes 1
91064, Manager at BEST WESTERN PLUS Hotel Haaga, responded to this review

Not too happy to hear about your experience at our hotel. Must aplogize for all the staff. This is not the service we usually give. Would like to see You again to have change to prove othervise. More 

Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

Stayed in this hotel for 18 nights whilst working in Vantaa, Finland on business. The hotel staff were really friendly and provided an exceptionally good service. I have booked to stay in this hotel next year in January 2015.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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