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Original Sokos Hotel Presidentti

Etelainen Rautatiekatu 4, Helsinki 00100, Finland
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Original Sokos Hotel Presidentti
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Original Sokos Hotel Presidentti
Original Sokos Hotel Presidentti
Original Sokos Hotel Presidentti
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640 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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There are newer reviews for Original Sokos Hotel Presidentti
See the most recent reviews
Finland
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 19, 2015

Stayed overnight in this very centrally located long-time hotel in Helsinki. Standard finnish breakfast and standard room with a very nice view over the Narinkkatori-plaza from the highest floor. Got a very good overnight sleep and was very pleased about the service. Cleanliness could maybe have been a bit better in the room and of course the hotel is quite... More 

Was this review helpful? Yes 1
Presidentti, Manager at Original Sokos Hotel Presidentti, responded to this review

Dear Jonkahainen, Thank you for your response here in TripAdvisor. I greatly appreciate your review and feel certain this information will be helpful to others traveling to Original Sokos Hotel Presidentti. We do aim to be an affordable hotel in a great location with great personal service and cozy rooms as well in the future. Kind regards from Original Sokos... More 

Oslo, Norway
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 6, 2015

This was our 3rd stay at Hotel Presidentti. Have stayed here 2010, 2011 and now 2014 (stayed here during Christmas). Hotel is really OK considering the price. I can imagine being disappointed if you expeting a luxury hotel. But if you expect a clean room (dated though) and good selection at breakfast it isn't a bad at all. We stayed... More 

Was this review helpful? Yes 2
Presidentti, Manager at Original Sokos Hotel Presidentti, responded to this review

Dear passionforpoison, I truly appreciate your review. It's wonderful to hear you enjoyed your stay again with us. I agree that our staff is very friendly and helpful, and hotel´s location is also splendid. In fact our renovation plan is at the moment on process, which I hope to be completed in 2015. Thank you so much for your comments,... More 

Helsinki, Finland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 29, 2014

My son and his family stayed for three nights in this old, yet cosy hotel. Its location is perfect; in the middle of the town and near the shopping centers. Most of all we enjoyed the friendly and sweet staff…both my grandchildren even got Xmas presents and they were very well noticed during breakfast; what would you like, how can... More 

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Presidentti, Manager at Original Sokos Hotel Presidentti, responded to this review

Dear Leena V, I do appreciate your comments on hotel location and our staff, I agree that they are very friendly and service minded. Thank you so much for this encouraging review, and I hope to see your family again soon at Original Sokos Hotel Presidentti here in the heart of Helsinki. Wishing you happy New Year 2015. With kind... More 

Edinburgh, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 7, 2014 via mobile

Goodness me, what can I say. Staff were pleasant enough and the room was a good size and it was close to where I was visiting but, beyond that, not a good hotel. The general decor is from 30 years ago, the room was very tired looking with not very attractive water stains in the sink, the toilet and the... More 

Was this review helpful? Yes 1
Presidentti, Manager at Original Sokos Hotel Presidentti, responded to this review

Dear Java55, Thank you for your review on Trip Advisor. I appreciate your comments on our staff but I'm sorry you were not 100% satisfied with your room conditions. Because of big dog show held in Helsinki at that time we had lots of guests staying with dogs in our hotel like in all neighboring hotels as well. Thank you... More 

Pori, Finland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 3, 2014

Presidentti is not the newest hotel in Helsinki and some rooms were under construction and when the renovation is finished, the hotel, in my point of view is once again very good choice for couple nights stay if you visit work related matters in town. Breakfast was good and the conference facilities were okay. The staff was helpful. Big plus... More 

Was this review helpful? Yes
Presidentti, Manager at Original Sokos Hotel Presidentti, responded to this review

Dear Juri R, Thank you for your feedback regarding your recent stay at Original Sokos Hotel Presidentti. We do have a fabulous location, which I am happy to hear helped you enjoy your visit to Helsinki. I would like to share with you that we are in the preliminary stages of our renovation plan which we hope to get started... More 

1 review
1 of 5 stars Reviewed November 26, 2014

Stay away, they are renovating and have no problem to start drilling inn walls at 0730, in a brick house! That is like waking up at the dentist with a drill in your mouth. The hotel is worn and must have been made in the 80s with wires hanging out in haleways. Everything is run down.

Was this review helpful? Yes
Presidentti, Manager at Original Sokos Hotel Presidentti, responded to this review

Dear kisax, Thank you for your review. I am truly sorry to hear that your stay was not enjoyable and impression of the hotel was less than favorable. At the moment there are no renovation projects going on inside the hotel premises. Disturbing drilling noise has been wafted from other parts of our property. I wish to apologize this annoyance.... More 

St. Petersburg, Russia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 25, 2014

It was my second visit. Sokos Presidentti is very old hotel built in 1980. It provide very good quality of service but honestly it looks a bit time-worn. So, Pos: - Service: Is very good. You will get what you've ordered. You can ask any questions and will get help. English speaking staff. - Food: is also very good. You... More 

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Denmark
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 21, 2014

When you choose a great hotel in a capital one must be prepared for a large reception, large breakfast room with many people. There are close to the town center and shops, the neighbor is the city's largest mall. Elevator to underground parking at 33 € per day. Room was ok, but the view from the hotel was just other... More 

Was this review helpful? Yes
Presidentti, Manager at Original Sokos Hotel Presidentti, responded to this review

Dear NJMJCopenhagen, Thank you for your feedback regarding your stay with us. I am glad that our hotel generally met your expectations. Hope to see you again soon at Original Sokos Hotel Presidentti. With kind regards, Juha Sundqvist, Hotel Manager More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 17, 2014

My stay at this hotel was for 3 nights. The hotel is a bit dated and could do with some updating. It is old. I ordered room service on the 1st night and wish I hadn't bothered. My order was lost and had to be retaken, resulting in me waiting for 1 & 1/2 hours for my very simple order... More 

Was this review helpful? Yes
Presidentti, Manager at Original Sokos Hotel Presidentti, responded to this review

Dear Graham D, Thank you for your recent stay and this review. I am sorry to hear that our property didn't exceed your expectations. I regret the service experience you received by our room service during your stay, I have shared your concerns with our f&b manager to address this with his staff. At the moment there is no renovations... More 

Tampere, Finland
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 17, 2014

It's sad when big, recognizable names take their customers for granted. This is what happened this time. First of all, arriving at 13:00 it's reasonable to expect the room would be ready. It wasn't, and my check-in had to wait until 15:00. At 15:00, there were long queues to the door. I get the key, finally. I go to the... More 

Was this review helpful? Yes 1
Presidentti, Manager at Original Sokos Hotel Presidentti, responded to this review

Dear MySweetShadow, Thank you for your recent stay at our hotel and this review. I am are truly sorry to hear that your stay was not enjoyable and your impression of the hotel was less than favorable. I apologize that you encountered so many issues during your stay and that we were unable to meet your requests. The great thing,... More 

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